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Jaguar I-PACE buyer shares ownership experience: range issues, regrets, Teslas, and why EV training matters

A top-of-the-line Jaguar I-PACE. (Photo: Umang Shah)

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Umang Shah is the very definition of a “car guy.” Over his 20 years of car ownership, he has owned 19 vehicles of different styles and brands, from hot hatches to off-road-capable SUVs to high-performance station wagons. This is why, when premium electric cars with decent range and impressive performance started becoming more mainstream, Shah knew that the only question was which electric vehicle he will acquire. 

If one were shopping for an electric car, one would likely look at Tesla’s offerings. For Shah, Teslas were incredibly impressive in terms of tech, and the Supercharger Network ensured that range anxiety would be a moot point, but their exterior design was just a bit too conservative. Interestingly, Top Gear host Chris Harris echoed these very same sentiments in a recent review of the Tesla Model 3 Performance

Thus, after extensive research, Shah opted to purchase a top-of-the-line Jaguar I-PACE for around $90,000. The vehicle was critically acclaimed, having been praised by multitudes of reviewers since its release. It had also been sweeping awards left and right, such as the World Car Design of the Year and World Green Car of the Year awards this past April. The I-PACE was no Tesla in terms of tech, but it had all the accents of a premium automobile from a carmaker like Jaguar, from its luxurious cabin to its bold, aggressive design. Even its range, quoted by the EPA at 234 miles per charge, was decent. 

Umang Shah’s top-of-the-line Jaguar I-PACE. (Photo: Umang Shah)

For the I-PACE owner, everything that transpired when he walked into a Jaguar dealership in Edison, NJ, was a perfect example of how hindsight is always 20/20. When he was taking delivery of the vehicle, Shah noticed that the I-PACE was only showing 201 miles of range despite the battery being at 100%. Jaguar informed Shah that the range in the vehicle was “adaptive,” and that it would update over time as the crossover gets driven. Over the next 24 hours, the new EV owner drove his I-PACE, and it quickly became evident that the 201-mile range quoted in the vehicle during delivery might even be optimistic. The surprising scarcity of working fast chargers for the vehicle also tested the I-PACE owner’s patience. 

Jaguar left a loaner and took in Shah’s I-PACE for repairs three days after the crossover’s delivery. Based on the I-PACE’s logs from its mobile app, Shah saw that the dealership’s staff charged the vehicle to 100% before going on an 89.5-mile trip, but by the end of the journey, the electric crossover only had 87 miles of range left. A few days after, Shah saw from his mobile app that his I-PACE had been driven for 3.9 miles, which caused a 14-mile drop in the vehicle’s remaining range. Things seemingly took a turn for the better, as the EV owner was informed by the Jaguar dealership a few days later that his crossover had been “patched” with an update related to an ongoing recall for the I-PACE’s brakes, and that it will be ready to be picked up the following day. 

The dealership’s staff even added that the I-PACE was already charging in excess of 260-270 miles. Unfortunately, Shah received another call from the dealership right before he was scheduled to reclaim his I-PACE, informing him that the vehicle’s range issues have actually not been addressed. Looking at the crossover’s mobile app, Shah saw that his I-PACE had taken a 1.5-mile trip that ended up consuming 17 miles of range. At this point, the issue was escalated to Jaguar Land Rover corporate, and the I-PACE remained unusable. In a conversation with Teslarati, Shah stated that amidst his vehicle’s issues, it became very evident that Jaguar dealers were simply unprepared to handle an electric car like the I-PACE. They might have a network of dealers across the country, but with very little staff who actually know electric cars inside out, I-PACE owners could end up being left in limbo when issues arise. 

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Screenshots from the Jaguar I-PACE’s mobile app. (Credit: Umang Shah)

Shah was with his family when Teslarati spoke with him about his experiences with his Jaguar I-PACE, and during our conversation, the new EV owner sounded regretful. Shah sheepishly admitted that he chose the wrong car over a tried-and-tested EV brand like Tesla. With all the headaches he has developed due to his I-PACE’s range issues that Jaguar’s dealers simply can’t seem to fix, Shah stated that he would have been better off had he purchased the conservatively-styled Tesla Model X instead, since the larger SUV’s Long Range variant goes 325 miles per charge for $91,000 before incentives, and it has basic Autopilot as standard.

Shah is currently looking to get a refund for his I-PACE (or at least a replacement unit), and when asked if this experience has discouraged him from EVs as a whole, the car enthusiast stated that his next vehicle will most definitely still be electric. Though this time around, he would make sure that his EV will be a Tesla. 

The experiences of Shah hint at one particular problem that could become tricky for veteran automakers amidst their electric vehicle strategies: releasing premium electric cars is one thing, but having a well-trained staff that knows the ins and outs of EVs and their technologies is another. Hopefully, carmakers such as Jaguar could improve in this metric, and other companies dipping their toes in the EV market like Mercedes-Benz, Audi, and Porsche, would adequately prepare their employees and dealers for the upcoming widespread adoption of electric transportation. 

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Cybertruck explosion probe ends with federal involvement and new questions

The 78-page document detailed a planned attack by former Green Beret Matthew Livelsberger, who died by suicide before the blast that injured six people.

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Credit: IAA Auctions

The Las Vegas Metropolitan Police Department (LVMPD) has released its final investigative report into the New Year’s Day Cybertruck explosion outside the Trump International Hotel. But instead of bringing clarity, the findings have only raised more questions. 

The 78-page document detailed a planned attack by former Green Beret Matthew Livelsberger, who died by suicide before the blast that injured six people.

The perpetrator’s manifesto

According to a Fox News report, Livelsberger rented the all-electric pickup through Turo while on leave from his Special Forces unit. He filled the rented Cybertruck with fireworks, gas cans, and camping fuel before driving it to the hotel shortly after 8:40 a.m. on January 1. Surveillance footage showed him pouring accelerant into the truck bed moments before detonation, confirming premeditation.

Livelsberger left a manifesto on his phone, which was later deemed classified by the Department of War. This case was then handed over to federal authorities. Still, the LVMPD and federal investigators noted in their report that the incident was a “vehicle-borne improvised explosive device” (VBIED) attack “with the potential to cause mass casualties and extensive structural damage.” Officials, however, stopped short of labeling it terrorism.

In digital notes, Livelsberger wrote that his act was not terror-related but intended as “a wake-up call,” criticizing what he called America’s “feckless leadership.” He wrote, “Americans only pay attention to spectacles and violence. What better way to get my point across than a stunt with fireworks and explosives.”

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The incident ironically showcased the Cybertruck’s durability

Tesla CEO Elon Musk was among the first to respond publicly after the blast, confirming through X that the company’s senior team was investigating the incident. He later stated that vehicle telemetry showed no malfunction and that the explosion was caused by “very large fireworks and/or a bomb” placed in the Cybertruck’s bed.

Ironically, footage of the incident in the Cybertruck’s bed showed that the vehicle’s durable construction actually helped contain the explosion by directing the blast upwards. The bed remained largely intact after the explosion as well. Even more surprisingly, the Cybertruck’s battery did not catch fire despite the blast.

Months later, the same Cybertruck appeared on the online auction platform IAA, marked as “not ready for sale.” The listing has stirred debate among Tesla fans about why the historic vehicle wasn’t reclaimed by the company. The vehicle, after all, could serve as a symbol of the Cybertruck’s resilience, even in extreme circumstances.

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Norway’s $2 trillion sovereign wealth fund votes against Elon Musk’s 2025 performance award

The fund is managed by Norges Bank Investment Management (NBIM), and it holds a 1.14% stake in Tesla valued at about $11.6 billion.

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MINISTÉRIO DAS COMUNICAÇÕES, CC BY 2.0 , via Wikimedia Commons

Norway’s $2 trillion sovereign wealth fund has voted against Elon Musk’s 2025 performance award, which will be ultimately decided at Tesla’s upcoming annual shareholder meeting. 

The fund is managed by Norges Bank Investment Management (NBIM), and it holds a 1.14% stake in Tesla valued at about $11.6 billion.

NBIM’s opposition

NBIM confirmed it had already cast its vote against Musk’s pay package, citing concerns over its total size, dilution, and lack of mitigation of key person risk, as noted in a CNBC report. The fund acknowledged Musk’s leadership of the EV maker, and it stated that it will continue to seek dialogue with Tesla about its concerns. 

“While we appreciate the significant value created under Mr. Musk’s visionary role, we are concerned about the total size of the award, dilution, and lack of mitigation of key person risk- consistent with our views on executive compensation. We will continue to seek constructive dialogue with Tesla on this and other topics,” NBIM noted.

The upcoming Tesla annual shareholder meeting will decide whether Musk should receive his proposed 2025 performance award, which would grant him large stock options over the next decade if Tesla hits several ambitious milestones, such as a market cap of $8.5 trillion. The 2025 performance award will also increase Musk’s stake in Tesla to 25%.

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Elon Musk and NBIM

Elon Musk’s proposed 2025 CEO performance award has proven polarizing, with large investors split on whether the executive should be given a pay package that, if fully completed, would make him a trillionaire. 

Institutional Shareholder Services and Glass Lewis have recommended that shareholders vote against the deal, and initiatives such as the “Take Back Tesla” campaign have rallied investors to oppose the proposed performance award. On the other hand, other large investors such as ARK Invest and the State Board of Administration of Florida (SBA) have urged shareholders to approve the compensation plan. 

Interestingly enough, this is not the first time that Musk and NBIM have found themselves on opposing sides. Last year, NBIM voted against reinstating Musk’s 2018 performance award, which had already been fully accomplished but was rescinded by a Delaware judge.

Later reports shared text messages between Musk and NBIM Chief Executive Nicolai Tangen, who was inviting the CEO to a dinner in Oslo. Musk declined the invitation, writing, “When I ask you for a favor, which I very rarely do, and you decline, then you should not ask me for one until you’ve done something to make amends. Friends are as friends do.”

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Tesla begins production of new Model Y trim at Giga Berlin

Tesla announced on Monday that its Model Y Standard configuration was officially being built at Giga Berlin, less than one month after the company officially announced the configuration early last month.

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Credit: Tesla

Tesla has begun production of the new Model Y trim at Gigafactory Berlin, the company’s production plant in Germany.

Tesla announced on Monday that its Model Y Standard configuration was officially being built at Giga Berlin, less than one month after the company officially announced the configuration early last month.

On October 7, Tesla announced the launch of the Model 3 and Model Y Standard trim levels, its answer to the call for affordable EVs within its lineup and its response to the loss of the $7,500 electric vehicle tax credit.

On October 3, Tesla started production of the vehicles in Germany:

The Standard iteration of the Model Y is void of many of the more premium features that are available in the Rear-Wheel-Drive, All-Wheel-Drive, and Performance trims of the vehicle are equipped with.

A few of the features of the Model Y Standard are:

  • Single Motor configuration
  • No rear touchscreen
  • Textile seats with vegan leather, instead of all vegan leather
  • 320-mile range
  • No glass roof

The launch of the Model Y Standard was truly a move to help Tesla get vehicles into the sub-$40,000 price point, and although many consumers were hoping to see the company get closer to $30,000 with these cars, this is a great starting point.

Deliveries in the United States have already started, and it seems it will be a vehicle that will do one of two things: either push some consumers to finally make the jump to Tesla, or it will give car buyers another reason to buy the Premium trims, as they may feel the lack of features is not a good enough deal.

This is something we saw with the Cybertruck’s Rear-Wheel-Drive configuration, which launched last year and ended up being more of the latter option listed above.

The Tesla Model Y Standard is actually a great deal in Europe

It was only a $10,000 discount from the All-Wheel-Drive Cybertruck, but it also did not have adaptive air suspension, premium interiors, or the powered tonneau cover, which many people felt was too much of a sacrifice.

The Rear-Wheel-Drive Cybertruck was discontinued only a few months later.

It does not seem as if this is the case with the Model Y Standard, which already seems to be an attractive option to some buyers.

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