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Jaguar I-PACE buyer shares ownership experience: range issues, regrets, Teslas, and why EV training matters

A top-of-the-line Jaguar I-PACE. (Photo: Umang Shah)

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Umang Shah is the very definition of a “car guy.” Over his 20 years of car ownership, he has owned 19 vehicles of different styles and brands, from hot hatches to off-road-capable SUVs to high-performance station wagons. This is why, when premium electric cars with decent range and impressive performance started becoming more mainstream, Shah knew that the only question was which electric vehicle he will acquire. 

If one were shopping for an electric car, one would likely look at Tesla’s offerings. For Shah, Teslas were incredibly impressive in terms of tech, and the Supercharger Network ensured that range anxiety would be a moot point, but their exterior design was just a bit too conservative. Interestingly, Top Gear host Chris Harris echoed these very same sentiments in a recent review of the Tesla Model 3 Performance

Thus, after extensive research, Shah opted to purchase a top-of-the-line Jaguar I-PACE for around $90,000. The vehicle was critically acclaimed, having been praised by multitudes of reviewers since its release. It had also been sweeping awards left and right, such as the World Car Design of the Year and World Green Car of the Year awards this past April. The I-PACE was no Tesla in terms of tech, but it had all the accents of a premium automobile from a carmaker like Jaguar, from its luxurious cabin to its bold, aggressive design. Even its range, quoted by the EPA at 234 miles per charge, was decent. 

Umang Shah’s top-of-the-line Jaguar I-PACE. (Photo: Umang Shah)

For the I-PACE owner, everything that transpired when he walked into a Jaguar dealership in Edison, NJ, was a perfect example of how hindsight is always 20/20. When he was taking delivery of the vehicle, Shah noticed that the I-PACE was only showing 201 miles of range despite the battery being at 100%. Jaguar informed Shah that the range in the vehicle was “adaptive,” and that it would update over time as the crossover gets driven. Over the next 24 hours, the new EV owner drove his I-PACE, and it quickly became evident that the 201-mile range quoted in the vehicle during delivery might even be optimistic. The surprising scarcity of working fast chargers for the vehicle also tested the I-PACE owner’s patience. 

Jaguar left a loaner and took in Shah’s I-PACE for repairs three days after the crossover’s delivery. Based on the I-PACE’s logs from its mobile app, Shah saw that the dealership’s staff charged the vehicle to 100% before going on an 89.5-mile trip, but by the end of the journey, the electric crossover only had 87 miles of range left. A few days after, Shah saw from his mobile app that his I-PACE had been driven for 3.9 miles, which caused a 14-mile drop in the vehicle’s remaining range. Things seemingly took a turn for the better, as the EV owner was informed by the Jaguar dealership a few days later that his crossover had been “patched” with an update related to an ongoing recall for the I-PACE’s brakes, and that it will be ready to be picked up the following day. 

The dealership’s staff even added that the I-PACE was already charging in excess of 260-270 miles. Unfortunately, Shah received another call from the dealership right before he was scheduled to reclaim his I-PACE, informing him that the vehicle’s range issues have actually not been addressed. Looking at the crossover’s mobile app, Shah saw that his I-PACE had taken a 1.5-mile trip that ended up consuming 17 miles of range. At this point, the issue was escalated to Jaguar Land Rover corporate, and the I-PACE remained unusable. In a conversation with Teslarati, Shah stated that amidst his vehicle’s issues, it became very evident that Jaguar dealers were simply unprepared to handle an electric car like the I-PACE. They might have a network of dealers across the country, but with very little staff who actually know electric cars inside out, I-PACE owners could end up being left in limbo when issues arise. 

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Screenshots from the Jaguar I-PACE’s mobile app. (Credit: Umang Shah)

Shah was with his family when Teslarati spoke with him about his experiences with his Jaguar I-PACE, and during our conversation, the new EV owner sounded regretful. Shah sheepishly admitted that he chose the wrong car over a tried-and-tested EV brand like Tesla. With all the headaches he has developed due to his I-PACE’s range issues that Jaguar’s dealers simply can’t seem to fix, Shah stated that he would have been better off had he purchased the conservatively-styled Tesla Model X instead, since the larger SUV’s Long Range variant goes 325 miles per charge for $91,000 before incentives, and it has basic Autopilot as standard.

Shah is currently looking to get a refund for his I-PACE (or at least a replacement unit), and when asked if this experience has discouraged him from EVs as a whole, the car enthusiast stated that his next vehicle will most definitely still be electric. Though this time around, he would make sure that his EV will be a Tesla. 

The experiences of Shah hint at one particular problem that could become tricky for veteran automakers amidst their electric vehicle strategies: releasing premium electric cars is one thing, but having a well-trained staff that knows the ins and outs of EVs and their technologies is another. Hopefully, carmakers such as Jaguar could improve in this metric, and other companies dipping their toes in the EV market like Mercedes-Benz, Audi, and Porsche, would adequately prepare their employees and dealers for the upcoming widespread adoption of electric transportation. 

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Elon Musk’s Grok AI to be used in U.S. War Department’s bespoke AI platform

The partnership aims to provide advanced capabilities to 3 million military and civilian personnel.

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Credit: xAI

The U.S. Department of War announced Monday an agreement with Elon Musk’s xAI to embed the company’s frontier artificial intelligence systems, powered by the Grok family of models, into the department’s bespoke AI platform GenAI.mil. 

The partnership aims to provide advanced capabilities to 3 million military and civilian personnel, with initial deployment targeted for early 2026 at Impact Level 5 (IL5) for secure handling of Controlled Unclassified Information.

xAI Integration

As noted by the War Department’s press release, GenAI.mil, its bespoke AI platform, will gain xAI for the Government’s suite of tools, which enable real-time global insights from the X platform for “decisive information advantage.” The rollout builds on xAI’s July launch of products for U.S. government customers, including federal, state, local, and national security use cases.

“Targeted for initial deployment in early 2026, this integration will allow all military and civilian personnel to use xAI’s capabilities at Impact Level 5 (IL5), enabling the secure handling of Controlled Unclassified Information (CUI) in daily workflows. Users will also gain access to real‑time global insights from the X platform, providing War Department personnel with a decisive information advantage,” the Department of War wrote in a press release. 

Strategic advantages

The deal marks another step in the Department of War’s efforts to use cutting-edge AI in its operations. xAI, for its part, highlighted that its tools can support administrative tasks at the federal, state and local levels, as well as “critical mission use cases” at the front line of military operations.

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“The War Department will continue scaling an AI ecosystem built for speed, security, and decision superiority. Newly IL5-certified capabilities will empower every aspect of the Department’s workforce, turning AI into a daily operational asset. This announcement marks another milestone in America’s AI revolution, and the War Department is driving that momentum forward,” the War Department noted.

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Tesla FSD (Supervised) v14.2.2 starts rolling out

The update focuses on smoother real-world performance, better obstacle awareness, and precise end-of-trip routing, among other improvements.

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Credit: Grok Imagine

Tesla has started rolling out Full Self-Driving (Supervised) v14.2.2, bringing further refinements to its most advanced driver-assist system. The new FSD update focuses on smoother real-world performance, better obstacle awareness, and precise end-of-trip routing, among other improvements.

Key FSD v14.2.2 improvements

As noted by Not a Tesla App, FSD v14.2.2 upgrades the vision encoder neural network with higher resolution features, enhancing detection of emergency vehicles, road obstacles, and human gestures. New Arrival Options let users select preferred drop-off styles, such as Parking Lot, Street, Driveway, Parking Garage, or Curbside, with the navigation pin automatically adjusting to the user’s ideal spot for precision.

Other additions include pulling over for emergency vehicles, real-time vision-based detours for blocked roads, improved gate and debris handling, and extreme Speed Profiles for customized driving styles. Reliability gains cover fault recovery, residue alerts on the windshield, and automatic narrow-field camera washing for new 2026 Model Y units.

FSD v14.2.2 also boosts unprotected turns, lane changes, cut-ins, and school bus scenarios, among other things. Tesla also noted that users’ FSD statistics will be saved under Controls > Autopilot, which should help drivers easily view how much they are using FSD in their daily drives.  

Key FSD v14.2.2 release notes

Full Self-Driving (Supervised) v14.2.2 includes:

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  • Upgraded the neural network vision encoder, leveraging higher resolution features to further improve scenarios like handling emergency vehicles, obstacles on the road, and human gestures.
  • Added Arrival Options for you to select where FSD should park: in a Parking Lot, on the Street, in a Driveway, in a Parking Garage, or at the Curbside.
  • Added handling to pull over or yield for emergency vehicles (e.g. police cars, fire trucks, ambulances).
  • Added navigation and routing into the vision-based neural network for real-time handling of blocked roads and detours.
  • Added additional Speed Profile to further customize driving style preference.
  • Improved handling for static and dynamic gates.
  • Improved offsetting for road debris (e.g. tires, tree branches, boxes).
  • Improve handling of several scenarios, including unprotected turns, lane changes, vehicle cut-ins, and school buses.
  • Improved FSD’s ability to manage system faults and recover smoothly from degraded operation for enhanced reliability.
  • Added alerting for residue build-up on interior windshield that may impact front camera visibility. If affected, visit Service for cleaning!
  • Added automatic narrow field washing to provide rapid and efficient front camera self-cleaning, and optimize aerodynamics wash at higher vehicle speed.
  • Camera visibility can lead to increased attention monitoring sensitivity. 

Upcoming Improvements:

  • Overall smoothness and sentience.
  • Parking spot selection and parking quality.
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Tesla is not sparing any expense in ensuring the Cybercab is safe

Images shared by the longtime watcher showed 16 Cybercab prototypes parked near Giga Texas’ dedicated crash test facility.

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Credit: @JoeTegtmeyer/X

The Tesla Cybercab could very well be the safest taxi on the road when it is released and deployed for public use. This was, at least, hinted at by the intensive safety tests that Tesla seems to be putting the autonomous two-seater through at its Giga Texas crash test facility. 

Intensive crash tests

As per recent images from longtime Giga Texas watcher and drone operator Joe Tegtmeyer, Tesla seems to be very busy crash testing Cybercab units. Images shared by the longtime watcher showed 16 Cybercab prototypes parked near Giga Texas’ dedicated crash test facility just before the holidays. 

Tegtmeyer’s aerial photos showed the prototypes clustered outside the factory’s testing building. Some uncovered Cybercabs showed notable damage and one even had its airbags engaged. With Cybercab production expected to start in about 130 days, it appears that Tesla is very busy ensuring that its autonomous two-seater ends up becoming the safest taxi on public roads. 

Prioritizing safety

With no human driver controls, the Cybercab demands exceptional active and passive safety systems to protect occupants in any scenario. Considering Tesla’s reputation, it is then understandable that the company seems to be sparing no expense in ensuring that the Cybercab is as safe as possible.

Tesla’s focus on safety was recently highlighted when the Cybertruck achieved a Top Safety Pick+ rating from the Insurance Institute for Highway Safety (IIHS). This was a notable victory for the Cybertruck as critics have long claimed that the vehicle will be one of, if not the, most unsafe truck on the road due to its appearance. The vehicle’s Top Safety Pick+ rating, if any, simply proved that Tesla never neglects to make its cars as safe as possible, and that definitely includes the Cybercab.

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