Connect with us
Tesla Service Video Tesla Service Video

News

Tesla reasserts commitment to service with fleet of 350 new ranger vans

Source: Tesla

Published

on

A Tesla service video released Tuesday announced that the company will roll out a fleet of 350 additional service vans by the end of the year, bringing the number up from the roughly 30 it has now.

The goal is to be able to offer repairs whether a customer is at home, work or on the side of the road.

The EV titan will also add 100 new Tesla Service Centers and 1,400 new service technicians, the addition of 100 facilities will bring the total number up to just over 250 service centers worldwide.

Tesla customers have been concerned about long wait times for service — an issue that is documented on Tesla forum posts.

The company is looking to eliminate those wait times as it enters the mass market space with its Model 3 sedan, the company’s first stab at an affordable vehicle. The addition of these services will not just benefit new Model 3 customers, but the wide bank of existing Model S and Model X owners as well.

Some users on the forum point out that the issue is more with waiting for parts rather than a lack of availability of service centers, but Tesla does have an edge on that situation too, with its ability to diagnose issues remotely. Since Tesla has advanced its connected car model, the automaker says 90% of vehicular issues can be diagnosed before the car even reaches the service center.

Tesla previously launched the Mobile Tire Service pilot program in San Francisco to assist stranded Model S and Model X owners with on-the-spot wheel and tire repair since Teslas do not come with a traditional spare tire.

Advertisement
-
-

These new vans are just the latest move Tesla has made to increase its mobile repair service. The company announced in February that it was adding a range of service capability which included sending technicians to an owner’s home or office for minor repairs.

Now with the new 350 vans, Tesla is ensuring that it can give its customers the best value. Check out the full Tesla service video below:

Interim East Coast Editor for Teslarati, contributor for NextMobility. Share tips at mdolzer@teslarati.com

Advertisement
Comments

News

Tesla V2L adapter for Model Y stirs up a new complaint among owners

Published

on

Credit: Tesla

On Friday, Tesla launched the Outlet Adapter that enabled Vehicle-to-Load (V2L) energy transfer, meaning owners could essentially utilize their cars as a power source for things like laptops, electric grills, or string lights.

However, even owners of some of the newest builds of the Model Y are finding out that their cars are not compatible with the new $80 accessory, stirring up a new complaint among members of the community.

Tesla launches V2L Outlet Adapter for Premium Model Y in the U.S.

Upon the release of the Outlet Adapter on Friday, I signed into my Tesla account to order the accessory. However, I was met with the dreaded “This product is not compatible with your 2026 Model Y” message at the bottom of the screen.

Some said their accounts also displayed the same message, but they ordered anyway. However, they might be surprised to find that this is no mistake; some of the newest Model Ys do not have the appropriate Power Conversion System (PCS). Mine, which was ordered on this day last year and delivered on August 31, has the old 48A, single-phase PCS.

Vehicles with the new, two-piece PCS are able to utilize V2L features on their cars:

Obviously, it’s disappointing. Many owners have taken delivery this year and still can not utilize the Outlet Adapter because their cars feature the old PCS:

It looks like if you have one of these older PCS units, you can upgrade, but the parts alone are $1,750, and that’s before Tesla adds labor for installing. It is honestly more logical to get some kind of portable power supply or power station at that point.

Advertisement
-
-

It is great that Tesla has enabled V2L for Model Y vehicles, but it is also unfortunate that vehicles that are less than one year old are not able to take advantage of this awesome new feature.

With that being said, it truly is a first-world problem; can you really complain when Full Self-Driving is available, maintenance is incredibly inexpensive, and the car has been so good through a year of ownership?

Continue Reading

News

Tesla launches V2L Outlet Adapter for Premium Model Y in the U.S.

Published

on

Credit: Tesla

Tesla has launched a new Vehicle-to-Load (V2L) Outlet Adapter for Premium Model Y vehicles in the United States, meaning you can now power devices like laptops or light strings with your vehicle’s battery.

It appears the capability will be available for any Model Y Premium trim, including those that were purchased prior to the Adapter being launched. It will also only impact Juniper Model Y vehicles, so the first-gen owners will unfortunately not have access to this capability.

If your Model Y was purchased before Tesla renamed the trim levels to “Premium” and “Standard,” it does not seem to be compatible. My Model Y is technically a Premium build, as it is the Long Range All-Wheel-Drive. However, Tesla says it is not compatible with my vehicle.

For $80, you can now utilize your car as a portable charger for small appliances or devices. This is perfect for things like tailgates, concerts, or camping, as you can now plug in devices that you might use. Those string lights for camping? That laptop for the other games that are on at the tailgate?

Advertisement
-
-

They’ll both utilize energy from your Tesla’s battery to be powered. This is the first time Tesla has expanded the capability to vehicles outside of the Model Y Performance and Cybertruck. However, this feature has been highly requested by owners for an extended period of time.

Tesla launched the Outlet Adapter in China last year:

Tesla China rolls out Model Y L V2L adapter, and it’s free for early owners

You will need the Mobile Connector to operate the Outlet Adapter: the Outlet Adapter will plug into the main housing of the Mobile Connector, where the appropriate adapter to charge your vehicle will plug in.

It is rated for 120 volts and 20 amps, and has a max power rating of 2.4kW.

You can buy it here from Tesla for $80.

Advertisement
-
-
Continue Reading

News

Tesla Roadster unveiling nears, and it will fly: The Information

Published

on

(Credit: Dami Kolz/Twitter)

Tesla is nearing its long-awaited unveiling of the all-electric Tesla Roadster, a new report from The Information claims, as the company has said several times this year that the event would take place “soon.”

Now, it appears there is movement on Tesla’s end regarding when it will happen.

The report says that Tesla will unveil the Roadster as soon as this month with a SpaceX version that will utilize cold-gas thrusters to help the vehicle float for a short period of time. This is something CEO Elon Musk has talked about with the Roadster for years.

Additionally, due to the delays, Tesla explored “a variety of designs” for the Roadster, potentially planning to abandon the design it showed off for the first time in 2017 and adopting an entirely new aesthetic.

Advertisement
-
-

According to The Information, Tesla considered utilizing a repurposed Model S Plaid and even wanted to upgrade the look to something like a Lamborghini Countach.

Elon Musk teases Tesla Roadster unveiling once again

We’ve heard all of these things before, including teases about the date and how “soon” the Roadster will finally be ready to be shown off to the world (for the second time). Musk said that the event would occur in April, then May, then Chief Designer Franz von Holzhausen continued to say it would be coming “soon.”

We do expect to see the Roadster by the end of the year, and now with this new report swirling, it appears it could be sooner rather than later.

The wait has been incredibly long, but there is likely a good reason for it. Tesla’s desire to make the Roadster the craziest vehicle on the road was non-negotiable, and it likely took a lot of time and resources to develop and perfect into something that was safe and suitable for a vehicle like this.

Continue Reading