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Tesla Steps Up Model X Quality with Second Layer of QA
Customers are reporting many issues with the Model X from doors and windows that don’t operate properly to faulty trim pieces. Tesla says is is working hard to remedy all complaints.
Tesla continues to work through quality control issues with the Model X. On Tuesday, Consumer Reports published an article stating that Model X owners were facing issues related to falcon wing doors not closing properly, windows that won’t go down, front doors that won’t open except from the inside, blemishes in the paint, among other complaints.
One Model X customer told the Wall Street Journal recently, “It’s a bummer. You spent all this money . . . and the doors won’t open.”
In an e-mail to Consumer Reports, Tesla responded by saying, “We are committed to making the world’s most reliable cars. While we have seen some issues with early Model X builds, the issues are not widespread, and we are working closely with each owner to respond quickly and proactively to address any problems. We will continue to do so until each customer is fully satisfied. This commitment is one of the reasons why 98 percent of our customers say they will buy another Tesla as their next car.”
One owner, Byron Deeter, has had a raft of problems with his Model X. The driver’s door sometimes won’t shut. The passenger door won’t open. One of the falcon wing doors has to be closed by hand but then won’t latch. He tweeted about his experience.
My @TeslaMotors X is freaking out too! Driver door & passenger windows won't close & emergency brake goes off when backing up. #softwarefail
— Byron Deeter (@bdeeter) April 20, 2016
Deeter told Tech Crunch, “It’s definitely a reminder that quality control with human mobility and safety is critical. In this case, Tesla did push out some software and maybe some hardware that wasn’t quite ready for prime time.”
Tesla announced a voluntary recall of its third-row seats after the company was confronted with a faulty hinge and latch assembly. It says it has solved that problem with a redesign of the hardware and that Model X cars coming off the line now have the improved design. The company continues to assure customers that they’re taking steps to assure QA is of the utmost importance.
Predictably, Elon Musk has taken to Twitter to reassure anxious customers that all their issues will be taken seriously and addressed.
@RealDarthBL We have amplified pre-delivery inspection to provide a stronger second layer of QA. Several parts being replaced as a result.
— Elon Musk (@elonmusk) April 20, 2016
Some might recall that Elon said right after the unveiling party for the Model 3 that the first deliveries for that car will be to people who live closest to the factory. Tesla anticipates there will be teething issues with that car when it first goes into production. The rationale is that it will be easier and more efficient to deal with those issues directly at the factory before deliveries to customers who live further away begin.
There’s little doubt that Tesla will do everything in its power to resolve owner complaints. But a company that relies exclusively on press and favorable word of mouth needs to be very, very careful not to allow anything to kill the buzz and bring an end to the era of good feeling that surrounds everything it does.
News
Tesla launches new feature that cold climate drivers will love
Tesla’s steering wheels are getting better with this simple yet effective software update.
Tesla is launching another new feature in its cars, this time it will cater to those in colder climates, and those drivers will love it.
Perhaps one of the best things about Teslas is that they routinely receive over-the-air software updates that either improve the ownership experience, add features, or make their performance more robust.
Every update offers some sort of bug fix or new feature that simply makes the cars better than they were before. For example, earlier this week, we reported on a new third-party charger latch release feature that will help those with non-Tesla home charging plugs.
Now, Tesla is releasing a new improvement to its heated steering wheel system, which has been around for several years. The new feature is one that will improve its performance and have your wheel nice and toasty the next time you get in, and it is a bit chilly outside.
According to Not a Tesla App, Tesla rolled out the Heated Steering Wheel improvements with the 2024.14 software update:
“If the steering wheel heater is set to Auto, the steering wheel will now heat up based on the cabin temperature, even if the climate system is set manually.
Previously, the climate system needed to be set to Auto for the steering wheel heater to turn on automatically.”
The change impacts all five Tesla models, the release notes state.
The heated steering wheel is one of the features that Tesla has used to help cater the vehicle’s overall performance to those in colder climates.
Tesla Model 3 with heated steering wheel begins US deliveries
Just as the air-conditioned and cooling seats are beneficial during the Summer months, the heated steering wheel is incredibly beneficial to those drivers in colder parts of the globe.
News
Tesla announces massive new achievement with 8 million cars produced
Tesla’s 8 millionth car comes just 8 months after it built its 7 millionth car.
Tesla announced a massive new achievement in relation to its automotive division as it has officially built 8 million cars globally.
The 8 millionth car rolled off production lines at Gigafactory Berlin on Friday, the company announced. The car was an Ultra Red Model Y, images show:
Produced our 8 millionth vehicle at Giga Berlin pic.twitter.com/gv1moWhwTH
— Tesla (@Tesla) June 6, 2025
The car comes just about eight months after Tesla built its 7 millionth car at the Fremont Factory last October, a major accomplishment considering the claims of a lack of demand from the media.
Additionally, Tesla was able to achieve this major threshold with a stoppage in production at each of its four production facilities earlier this year. The manufacturing halt was attributed to a production line changeover for the new Model Y crossover.
The car has been the best-selling vehicle in the world for two consecutive years, and the company pausing production for two weeks, yet still managed to produce one million cars in eight months is impressive.
Tesla currently only produces the Model Y at Gigafactory Berlin, but the car is also manufactured at Gigafactory Shanghai, Gigafactory Texas, and the Fremont Factory.
It is the only model to be produced at all four of Tesla’s global manufacturing plants, which span across three different continents.
Elon Musk
Elon Musk and Donald Trump to speak with each other Friday: report
White House aides have scheduled a call between the CEO and U.S. President on Friday.
Elon Musk and Donald Trump’s feud seems to be thawing, at least to some degree.
As per a recent Politico report, White House aides have scheduled a call between the CEO and U.S. President on Friday.
Musk vs. Trump
Musk turned into a staunch critic of Trump amidst the administration’s efforts to pass the “Big Beautiful Bill,” which the CEO claimed would add trillions to the country’s deficit. Trump, for his part, claimed that Musk turned on him due to the adverse effects of the proposed bill on his companies.
The spat between the two powerful men became so notable that Musk called for the impeachment of Trump on X. He also claimed that Trump was in the Epstein list. The U.S. President, for his part, threatened to cancel billions of dollars worth of government contracts with Musk’s companies such as SpaceX.
Potential Truce
As per Politico, however, White House aides have stepped in to temper the tensions and broker peace between the two powerful men. When asked by the outlet about his ongoing feud with the CEO, Trump reportedly stated that “it’s okay” and that “it’s going very well, never done better.” The U.S. President also highlighted his favorability ratings, stating that his “numbers are through the roof.”
While the CEO was very aggressive against Trump in his X posts, he did back down somewhat after some time. When hedge fund manager Bill Ackman argued that Trump and Musk should make peace for the benefit of the United States, the CEO responded with, “You’re not wrong.” Musk also walked back on his decision to decommission SpaceX’s Dragon spacecraft, which is essential to NASA’s operations.
Tesla launches new feature that cold climate drivers will love
Tesla announces massive new achievement with 8 million cars produced
Elon Musk and Donald Trump to speak with each other Friday: report
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