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Tesla’s Smart Summon gets dismissive review from Consumer Reports

Tesla's Smart Summon helps a family stay dry amidst heavy rains. (Credit: shareef777/Twitter)

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Consumer Reports has shared its take on Tesla’s recently-released Smart Summon feature, and the advocacy group is unimpressed. Outlining its observations about the function, CR argued that Smart Summon is a half-baked feature that does not really a lot of advantages much to consumers.

The consumer advocacy group noted that it was able to test Smart Summon in its Tesla Model 3, which it had acquired during the vehicle’s early production days. The feature was evaluated by Consumer Reports’ testers over several days at its Auto Test Center in Colchester, Conn., as well as in nearby parking lots. 

Consumer Reports argues that Smart Summon’s automated capabilities are “glitchy and at times worked intermittently, without a lot of obvious benefits for consumers.” Jake Fisher, CR’s senior director of auto testing, stated that consumers are ultimately not getting a fully-tested, consumer-ready feature, essentially making them beta testers to help fine-tune a technology that they have paid for. 

“What consumers are really getting is the chance to participate in a kind of science experiment. This is a work in progress,” he said. 

Smart Summon is a feature that has long been in the making, with CEO Elon Musk positioning the function as an important step towards Full Self-Driving. Yet, during its tests, Consumer Reports stated that the feature’s capabilities were heavily dependent on the car’s readings of its surroundings. 

The advocacy group mentioned that their Model 3 seemed confused about where it was, stopping “for no obvious reason.” In one test, the feature reportedly thought mistakingly that the Model 3 was on a public road, stopping the Smart Summon sequence. There were also several instances when Smart Summon directed Consumer Reports’ vehicle to the wrong lane in a parking lot. 

Consumer Reports acknowledged that when Smart Summon does work, the vehicle moves cautiously, which makes it a positive from a safety perspective. Nevertheless, the advocacy group argued that this results in a car taking a long time to reach its driver. Consumer Reports also described collisions (emphasis on the plurality of incidents) that were allegedly caused by Smart Summon. Ethan Douglas, a senior policy analyst at Consumer Reports in Washington, D.C., described the group’s stance on the feature. 

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“Tesla once again is promising ‘full self-driving’ but delivering far less, and now we’re seeing collisions. Tesla should stop beta-testing its cars on the general public by pushing out experimental features before they’re ready,” he said. 

Consumer Reports’ full review of Smart Summon could be accessed here.

While Smart Summon’s current capabilities still have large rooms for improvement, it is difficult to not see the potential of the feature. It is also quite difficult to not notice a dismissive slant on Consumer Reports’ findings. The group’s references to multiple “collisions,” for one, seems to have been sourced from social media reports from Tesla owners. 

So far, one instance of a minor crash trended on Twitter, but that incident involved a vehicle that collided with a Model 3 because its driver did not see the electric car as it was moving across the parking lot, making the collision hardly the fault of the electric car. That being said, statistics from Tesla regarding Smart Summon’s success and failure rates would be helpful in clearing the air at this point.

Tesla, for its part, has not issued a response to Consumer Reports’ findings as of writing. 

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla unlocks in-car web conferencing to extend Google Meet, Teams and beyond

Tesla’s Summer Update lets owners join Google Meet, Teams, and Discord calls via cabin camera.

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Tesla’s 2026 Summer Update, which just began rolling out to customer vehicles, now links the built-in web browser with the in-cabin camera feed and microphone input, thereby letting owners join video calls on nearly any browser-based service instead of just Zoom.

The change appears in Tesla’s own release notes for software version 2026.26 under “Web Browser,” which states that the vehicle can now use its interior camera and cabin microphone when a website requests access, with permission granted the same way a desktop browser handles it. As NotATeslaApp notes, this feature opens the door to Google Meet, Microsoft Teams, Discord, and other webcam-enabled sites to activate the in-car cabin-facing camera. The feed automatically crops and zooms to center the driver in frame.

Tesla has offered in-car video calling before, but only through a dedicated Zoom app that launched at the end of 2022, a stripped-down browser preloaded with Zoom’s own web client and gated behind Premium Connectivity. Opening the full browser to any camera-requesting site removes that walled garden. Elon Musk first called video conferencing “definitely a future feature” back in 2020, when the pandemic pushed remote meetings into daily life, so this update effectively finishes something Tesla has been promising for six years.

Tesla Summer Update begins rolling out: a look at the new features

The feature keeps the same restrictions that applied to Zoom on Tesla vehicles. It only works while the car is parked; shifting into Drive disables the camera feed, according to the release notes. It is also limited to vehicles running Tesla’s AMD Ryzen infotainment hardware, meaning older Intel-based Model S and Model X units, along with early Model 3 and Model Y builds, don’t get it.

Turning the browser into a general entry point for the in-cabin camera, rather than routing everything through one local app, widens the number of third-party sites that can ask for access, even though Tesla’s permission prompt.

With the Summer update only days into its rollout, be sure to stay with us on TikTok and X to see the latest video demonstrations.

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Tesla confirmed HW3 can’t do Unsupervised FSD but there’s more to the story

Tesla confirmed HW3 vehicles cannot run unsupervised FSD, replacing its free upgrade promise with a discounted trade-in.

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Tesla has officially confirmed that early vehicles with its Autopilot Hardware 3 (HW3) will not be capable of unsupervised Full Self-Driving, while extending a path forward for legacy owners through a discounted trade-in program. The announcement came by way of Elon Musk in today’s Tesla Q1 2026 earnings call.

The history here matters. HW3 launched in April 2019, and Tesla sold Full Self-Driving packages to owners on the understanding that the hardware was sufficient for full autonomy. Some owners paid between $8,000 and $15,000 for FSD during that period. For years, as FSD’s AI models grew more demanding, HW3 vehicles fell progressively further behind, eventually landing on FSD v12.6 in January 2025 while AI4 vehicles moved to v13 and then v14. When Musk acknowledged in January 2025 that HW3 simply could not reach unsupervised operation, and alluded to a difficult hardware retrofit.

The near-term offering is more concrete. Tesla’s head of Autopilot Ashok Elluswamy confirmed on today’s call that a V14-lite will be coming to HW3 vehicles in late June, bringing all the V14 features currently running on AI4 hardware. That is a meaningful software update for owners who have been frozen at v12.6 for over a year, and it represents genuine effort to keep older hardware relevant. Unsupervised FSD for vehicles is now targeted for Q4 2026 at the earliest, with Musk describing it as a gradual, geography-limited rollout.

For HW3 owners, the over-the-air V14-lite update is welcomed, and the discounted trade-in path at least acknowledges an old obligation. What happens next with the trade-in pricing will define how this chapter ultimately gets written. If Tesla prices the hardware path fairly, acknowledges what early adopters are owed, and delivers V14-lite on the June timeline it committed to today, it has a real opportunity to convert one of the longest-running sore subjects among early adopters into a loyalty story.

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Tesla 2026 Spring Update drops 12 new features owners have been waiting for

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Tesla announced its Spring 2026 software update, and it’s the most feature-dense seasonal release the company has put out. The update covers twelve named changes spanning FSD, voice AI, safety lighting, dashcam storage, and pet display customization, among other things.

The centerpiece for owners with AI4 hardware is a redesigned Self-Driving app. The new interface lets owners subscribe to Full Self-Driving with a single tap and view ongoing FSD usage stats directly in the vehicle.

Grok gets its biggest in-car upgrade yet. The update adds a “Hey Grok” hands-free wake word along with location-based reminders, so a driver can now say “remind me to pick up groceries when I get home” without touching the screen. Grok first arrived in vehicles in July 2025, but each update has pushed it closer to genuine daily utility. Musk framed the broader vision clearly at Davos in January, saying Tesla is “really moving into a future that is based on autonomy.”

On safety, the update introduces enhanced blind spot warning lights that integrate directly with the cabin’s ambient lighting, building on the blind spot door warning that arrived in update 2026.8.

Dog Mode has been renamed Pet Mode and now lets owners choose a dog, cat, or hedgehog icon and add their pet’s name to the display.

Dashcam retention now extends up to 24 hours, up from the previous one-hour rolling loop, with a permanent save option for any clip. Weather maps now show rain and snow with better color differentiation and include the past hour of precipitation data along the route.

Tesla has now established a clear rhythm of two major OTA pushes per year. As with last year’s Spring update, that cycle started taking shape in 2025 with adaptive headlights and trunk customization. The 2025 Holiday Update then added Grok to the vehicle for the first time. This Spring follows that structure: the Holiday update introduces new architecture, and the Spring update broadens it across the fleet.

Two notable features still did not make it. IFTTT automations, which launched in China earlier this year, were held back from this North American release for unknown reasons, and Apple CarPlay remains absent, reportedly still delayed by iOS 26 and Apple Maps compatibility issues.

Below is the full list of feature updates released by Tesla.

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