Connect with us

Lifestyle

Tesla Service Valet Disables Mobile Access for One New Owner

Published

on

Tesla Service Center

I went in for my first Tesla Service the other week after having reported on a few software glitches. Although I had resolved the issues on my own by rebooting the touchscreen, Tesla service still wanted me to bring the car in just for good measure to make sure everything was ok.

The appointment was booked three weeks out due to the lack of loaner availability. They wanted me to bring the car in early in the day, but getting there from where I live during peak traffic would be a nightmare. Hearing this, Tesla quickly suggested their new valet service which would send their driver to come pick up my car from my location during the day of service. Needless to say I took them up on the offer.

Tesla Valet Pick Up

The Tesla valet appeared at my office promptly at the 8:30am scheduled time and provided me with some basic paperwork to review. My main reason for the service was to investigate the reboots, but I figured I’d have them check the suspension too while they’re at it. My Model S felt a bit tight when turning into parking lots and I wasn’t sure if it was normal or something unusual. I asked the valet if he works on the vehicles that he picks up to which he clearly stated that he’s only responsible for the pick-up an deliveries.

We moved forward with the ceremony of him handing me the FOB for the Model S 60 loaner and me handing over the FOB to my precious and that was it. He took off and left me with the loaner. The loaner was “just in case” I needed to run somewhere during the day (I did) and in case they couldn’t get mine back to me before the end of the day.

Advertisement

Tesla Valet Disables Mobile Access

As the Tesla valet drove away with my Model S, I quickly brought up my Tesla iPhone app to check on his progress while he made his way through the heavy Boston traffic and back to the service center. I wondered if he’d obey the speed limits, but I couldn’t connect to the car.

It seems that the first thing the valet did on entering my car was to disable the app access. After I got the car back I confirmed that it was the only thing that had been changed (and not re-enabled either). I thought this behavior was a bit odd. I poked around on the forums and spoke to a few people and it appears that there’s no “standard” practice, but most service centers leave the tracking enabled except when the car is actually being serviced. Evidently some joker owners have honked the horn and flashed the lights and done other silly things while the mechanics are working on their cars — thats not safe or funny.

I wondered how other people thought about this behavior and started a poll on the Tesla Motors Club forums with these results:

Service & Mobile Poll

As you can see from the results, 88% of owners agree that Tesla should not be changing the mobile access settings except when actually servicing the car.

Advertisement

Tesla Service Repair

I got a 4 page summary of the service that I hadn’t really needed. They basically checked all the issues I reported  (seat heaters, screen reboot etc) and confirmed that everything was in good shape. Tesla did a software update from 5.9 build 1.51.94 to build 1.51.96 which is something you can only get from Tesla service center. Most of the line items/fixes read “updated software and rebooted.”

Tesla had a service bulletin related to a clicking steering wheel (not a complaint of mine) that they applied as part of my service. Those service bulletins are not well documented for owners and you only find out about them by word of mouth. It would be great if they published these bulletins for owners somewhere.

Since I didn’t really need anything to be fixed and Tesla made an effort to poke at/update/service a bunch of things, it’s hard to say anything bad about the entire event except for the part where they disabled the mobile app. The entire service was free too so I can’t complain. I haven’t had any issues on my Model S since the service.

Tesla Service Completion

Official Fob PocketNear the end of the day Tesla service contacted me to let me know they were getting ready to bring my car back. I was ready to leave work and the traffic didn’t seem that bad going to the service center so I offered to go pick up the car myself.

Tesla gave me an official Tesla FOB pocket when I picked up the car – something you can’t buy anywhere. It was a nice touch which I really appreciated. I’ve been using it everyday since receiving it even though I never really thought I needed one.

Advertisement

ALSO SEE: Deluxe FobPocket Review: Tesla Model S Key Fob Cover

Other than the remote app incident the service event was friendly, easy and Tesla lived up to my high expectations of service for a luxury car. Afterall, most luxury car makers don’t even have a remote app that can be complained about!

"Rob's passion is technology and gadgets. An engineer by profession and an executive and founder at several high tech startups Rob has a unique view on technology and some strong opinions. When he's not writing about Tesla

Advertisement
Comments

Elon Musk

Tesla is sending its humanoid Optimus robot to the Boston Marathon

Tesla’s Optimus robot is heading to the Boston Marathon finish line

Published

on

By

Tesla’s Optimus humanoid robot will be stationed at the Tesla showroom at 888 Boylston Street in Boston, right along the final stretch of the Boston Marathon today, ready to cheer on runners and pose for photos with spectators.

According to a Tesla email shared by content creator Sawyer Merritt on X, Optimus will be at the Boston Boylston Street showroom on April 20, coinciding with Marathon Monday weekend. The Boston Marathon finishes on Boylston Street, and the surrounding area draws hundreds of thousands of spectators along with international broadcast coverage. Placing Optimus there puts it in front of a massive public audience at zero advertising cost.

The Tesla showroom is at 888 Boylston Street, between Gloucester Street and Fairfield Street. The final mile of the marathon runs directly along Boylston Street, with runners passing the big stores before reaching the finish line at Copley Square.

Optimus was first announced at Tesla’s AI Day event on August 19, 2021, when Elon Musk presented a vision for a general-purpose robot designed to take on dangerous, repetitive, and unwanted tasks. In March 2026, Optimus appeared at the Appliance and Electronics World Expo in Shanghai, where on-site staff stated that mass production of the robot could begin by the end of 2026. Before that, it showed up at the Tesla Hollywood Diner opening in July 2025 and at a Miami showroom event in December 2025.

Tesla’s well-calculated display of Optimus gives the public a low-pressure first encounter with a robot that Tesla is preparing  to soon deploy at scale. The company has previously indicated plans to manufacture Optimus robots at its Fremont facility at up to 1 million units annually, with an Optimus production line at Gigafactory Texas targeting 10 million units per year.

Tesla showcases Optimus humanoid robot at AWE 2026 in Shanghai

Advertisement

Musk has said that Optimus “has the potential to be more significant than the vehicle business over time,” and separately that roughly 80 percent of Tesla’s future value will come from the robot program. Whether that holds depends on production execution. For now, Boston gets a preview of what that future looks like, standing at the finish line on Boylston Street while 32,000 runners pass by.

Continue Reading

Elon Musk

Tesla’s golden era is no longer a tagline

Tesla “golden era” teaser video highlights the future of transportation and why car ownership itself may be the next thing to change.

Published

on

By

Tesla Cybercab Golden Era is Here (Credit: Tesla)
Tesla Cybercab Golden Era is Here (Credit: Tesla)

The golden age of autonomous ridesharing is arriving, and Tesla is making sure we can all picture a future that looks like the future. A recent teaser posted to X shows a Cybercab parked outside a home, and with a clear message that your everyday life may soon look like this when the driverless vehicles shows up at your door.

Tesla has begun the rollout of its Robotaxi service across US cities, and the production of its dedicated, fully-autonomous Cybercab vehicle. The first Cybercab rolled off the Giga Texas assembly line on February 17, 2026, with volume production now targeted for this month. Additionally, the Robotaxi service built around it is already running, without human drivers, in US cities.

Tesla Cybercab production ignites with 60 units spotted at Giga Texas

The Cybercab is built without a steering wheel, pedals, or side mirrors, designed from the ground up for unsupervised autonomous operation. Musk described the manufacturing approach as closer to consumer electronics than traditional car production, targeting a cycle time of one unit every ten seconds at full scale.

Advertisement

Drone footage from April 13, 2026 captured over 50 Cybercab units on the Giga Texas campus, with several clustered near the crash testing facility. Musk has noted that Tesla plans to sell the Cybercab to consumers for under $30,000, and owners will be able to add their vehicles to the Tesla robotaxi network when not in personal use, potentially generating income to offset the vehicle’s purchase cost. That model changes the math on vehicle ownership in a meaningful way, making a car something closer to a depreciating asset that can also earn by paying itself off and generate a profit.

During Tesla’s Q4 earnings call, the company confirmed plans to expand the Robotaxi program to seven new cities in the first half of 2026, including Dallas, Houston, Phoenix, Miami, Orlando, Tampa, and Las Vegas. The service already runs without safety drivers in Austin, and public road testing of the Cybercab has expanded to five states, including California, Texas, New York, Illinois, and Massachusetts.

Advertisement
Continue Reading

Firmware

Tesla 2026 Spring Update drops 12 new features owners have been waiting for

Published

on

By

Tesla announced its Spring 2026 software update, and it’s the most feature-dense seasonal release the company has put out. The update covers twelve named changes spanning FSD, voice AI, safety lighting, dashcam storage, and pet display customization, among other things.

The centerpiece for owners with AI4 hardware is a redesigned Self-Driving app. The new interface lets owners subscribe to Full Self-Driving with a single tap and view ongoing FSD usage stats directly in the vehicle.

Grok gets its biggest in-car upgrade yet. The update adds a “Hey Grok” hands-free wake word along with location-based reminders, so a driver can now say “remind me to pick up groceries when I get home” without touching the screen. Grok first arrived in vehicles in July 2025, but each update has pushed it closer to genuine daily utility. Musk framed the broader vision clearly at Davos in January, saying Tesla is “really moving into a future that is based on autonomy.”

On safety, the update introduces enhanced blind spot warning lights that integrate directly with the cabin’s ambient lighting, building on the blind spot door warning that arrived in update 2026.8.

Advertisement

Dog Mode has been renamed Pet Mode and now lets owners choose a dog, cat, or hedgehog icon and add their pet’s name to the display.

Dashcam retention now extends up to 24 hours, up from the previous one-hour rolling loop, with a permanent save option for any clip. Weather maps now show rain and snow with better color differentiation and include the past hour of precipitation data along the route.

Tesla has now established a clear rhythm of two major OTA pushes per year. As with last year’s Spring update, that cycle started taking shape in 2025 with adaptive headlights and trunk customization. The 2025 Holiday Update then added Grok to the vehicle for the first time. This Spring follows that structure: the Holiday update introduces new architecture, and the Spring update broadens it across the fleet.

Two notable features still did not make it. IFTTT automations, which launched in China earlier this year, were held back from this North American release for unknown reasons, and Apple CarPlay remains absent, reportedly still delayed by iOS 26 and Apple Maps compatibility issues.

Advertisement

Below is the full list of feature updates released by Tesla.

Advertisement
Continue Reading