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Cruise in hot seat amid Fire Department’s claims that robotaxis delayed responders in fatal incident
General Motors’ self-driving unit, Cruise, saw protests outside its San Francisco headquarters earlier this week. The protests come amidst the San Francisco Fire Department’s claims that some of the company’s autonomous robotaxis contributed to the tragic death of a pedestrian.
The incident, which happened on August 14, involved a pedestrian who was hit by a car in the South of Market neighborhood of San Francisco. The pedestrian’s injuries were so severe that there was heavy bleeding, and the person was no longer responding to verbal commands. It was evident that the injured pedestrian needed urgent medical care, so it was pertinent to have the person transported to a hospital as early as possible.
Public reports from the San Francisco Fire Department that were obtained by Forbes claimed that the behavior of Cruise robotaxis ended up impeding the workflow of emergency responders, so much so that critical medical care was delayed. One of the Fire Department’s reports about the incident reads as follows.
“On 8/14/2023, I was assigned to Medic 87 and responded to Incident FD23108420, at 7th Street and Harrison, for an auto vs. pedestrian. Harrison Street is 4 lanes of one-way traffic heading westbound. Upon arrival on scene, the victim was found in the (2) left lanes of Harrison Street, suffering from life-threatening injuries. SFPD and E01 had arrived prior to M87’s arrival. SFPD had a vehicle parked in the #1 lane of Harrison, and E01 had positioned its apparatus across the left 2 lanes of Harrison to shield the patient from oncoming traffic. The right 2 lanes of Harrison were blocked by (2) autonomous Cruise vehicles that had stopped and were not moving, blocking ingress and egress to the incident scene.
“The patient was suffering from life-threatening injuries, with a GCS 3, agonal respirations, and absent peripheral pulses. SFPD had applied a tourniquet to the left lower extremity to stop life-threatening bleeding from injuries sustained after being struck by a vehicle. Ventilations were assisted with a BVM, and the patient was packaged for rapid transport to a trauma center.
“While loading the patient to the ambulance, the (2) Cruise vehicles were still stopped in the right 2 lanes of Harrison, prohibiting rapid egress from the scene. SFPD had attempted manual takeover of the autonomous vehicles, but were unsuccessful. This contributed to a delay in transport with a critical trauma patient.
“SFFD members had to locate an SFPD officer and request him to move his vehicle to allow successful egress from the scene, but doing so further delayed patient care. These delays caused by (2) autonomous vehicles blocking a normal egress route from the scene contributed to a poor patient outcome, delaying the definitive care required in severe trauma cases. The patient was pronounced deceased at SFGH approximately 20-30 minutes after arrival due to severe blunt-force trauma.”
Cruise has spoken out against the Fire Department’s account of the event. In a comment to The San Francisco Standard, a Cruise spokesperson noted that “we did not impede the vehicle from getting to the hospital” and “what the fire department said is not accurate.”
“The first vehicle promptly clears the area once the light turns green and the other stops in the lane to yield to first responders who are directing traffic. Throughout the entire duration the AV is stopped, traffic remains unblocked and flowing to the right of the AV. The ambulance behind the AV had a clear path to pass the AV as other vehicles, including the ambulance, proceeded to do so. As soon as the victim was loaded into the ambulance, the ambulance left the scene immediately and was never impeded from doing so by the AV,” Cruise noted in a statement.
Cruise has reportedly provided a video to back up its claims. The video reportedly showed that while one Cruise robotaxi was indeed stopped at an intersection, there was a free lane to its right where traffic was moving. The video, which was reviewed by Forbes, did show numerous vehicles, including a small ambulance, moving through the free lane. However, the publication noted that it was not clear from the footage if the larger SFFD ambulance, which was likely transporting the severely injured pedestrian, could have navigated the area as easily.
Below are incident reports from the San Francisco Fire Department. The case in question is described in Page 68 and 69 of the document.
Cruise San Francisco Reports by Simon Alvarez on Scribd
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Tesla launched unsupervised Robotaxi service in San Antonio, Texas, on November 9, 2026, with the first rides beginning at 5 a.m. local time.
The company’s official Robotaxi account on X posted the announcement just after midnight, sharing a map that outlines a large operational zone covering much of the city. The geofence is roughly 274 to 275 square miles, making it Tesla’s largest day-one Robotaxi service area to date.
🚨 Tesla just announced that Robotaxi is available in San Antonio, TX
First rides at 5am local time! https://t.co/azck6NlD8H
— TESLARATI (@Teslarati) November 9, 2026
The zone centers on downtown, covers nearly everything inside Loop 410, and extends north to Loop 1604 between Interstate 10 and U.S. 281, with further reach west past State Highway 151, east beyond I-35, and south toward I-37. This area encompasses about one million residents and hundreds of thousands of jobs.
San Antonio International Airport lies inside the geofence, though Tesla is not currently offering airport pickups or drop-offs. This hopefully will happen soon, as ride-sharing to and from the airport can be expensive.
The launch makes San Antonio Tesla’s eighth unsupervised Robotaxi city and its fifth in Texas, joining Austin, Houston, Dallas, and Fort Worth. Florida markets in Miami, Orlando, and Tampa are also live.
🚨 Here’s every active geofence, by size (not including the Bay Area geofence):
• Austin: 435 sq mi (first ride Jun 22, 2025) · Cybercabs live, expanded today • San Antonio: ~275 sq mi (first ride Nov 9, 2026) • Houston: 254 sq mi (Apr 18, 2026) • Fort Worth: 143 sq mi (Nov 2, 2026) • Dallas: 81 sq mi (Apr 18, 2026) • Miami: 31 sq mi (Jul 3, 2026) • Orlando: 26 sq mi (Jul 21, 2026) • Tampa: 24 sq mi (Jul 21, 2026)
— TESLARATI (@Teslarati) November 9, 2026
Service uses modified Model Y vehicles operating without a safety driver in the vehicle, consistent with recent unsupervised expansions. Cybercab two-seaters remain limited primarily to Austin for now. It’s worth noting that Dept. of Transportation officials in Texas have already ok’d the Cybercab’s operation in Austin, and one official called it “a tangible example of how quickly our transportation system is evolving.”
San Antonio was previously listed among near-term targets in Tesla’s October 2026 Robotaxi safety materials, alongside Las Vegas, Phoenix, and Jacksonville. The rapid Texas rollout follows Fort Worth’s unsupervised debut on November 2 and builds on Austin’s original launch in June 2025.
The 274-square-mile debut remains substantially larger than Waymo’s local footprint and marks continued progress in Tesla’s unsupervised autonomy efforts after starting the year with no such rides. The company has stated ambitions for broader 24/7 operations by the end of 2026 as vehicle counts and software reliability improve.
Tesla has started to perform earthworks engineering on the roughly 3,000-acre site in Fort Bend County, Texas, advancing the massive $10 billion Project Crystal Sun plan to build a vertically integrated solar manufacturing complex.
Flyover drone footage from S.E. Robinson, Jr. released this morning shows the location under development. Tesla has crews on site performing large clearings, but you can also see equipment staging areas, the use of an existing homestead, and active leveling across a substantial portion of the property.
Tesla has started construction on Project Crystal Sun, its $10B vertically integrated solar factory near Houston, Texas.
The plant will make everything from silicon ingots and wafers to finished cells and panels, with operations targeted for Q1 2029.
@SERobinsonJr with a great flyover of the facility:
— TESLARATI (@Teslarati) November 9, 2026
Public filings first submitted in July under Texas’s Jobs, Energy, Technology and Innovation Act describe a plant that would manufacture the full solar chain: everything from silicon ingots, wafers, coated cells, and finished modules.
Tesla projects 9,712 permanent jobs by 2033, ramping from roughly 1,900 positions in the first year of operations, plus a peak of about 1,147 construction jobs. Construction is targeted for 2026–2028, with commercial production beginning in the first quarter of 2029. An accompanying economic analysis estimates the project could add roughly $107 billion to Texas GDP over several decades.
Local incentives have cleared major hurdles. Lamar Consolidated Independent School District unanimously approved school-tax limitations in September, and Fort Bend County commissioners approved a package of abatements and related agreements in late October that could extend equipment tax breaks for as long as 35 years.
Tesla had previously indicated it was evaluating a competing out-of-state location.
The effort fits broader statements by Musk that Tesla and SpaceX are each working toward 100 gigawatts of annual U.S. solar manufacturing capacity. If built as described, Project Crystal Sun would stand as one of the largest domestic attempts to create a fully integrated solar supply chain on American soil.
While Tesla has not issued a formal groundbreaking announcement, the visible site preparation and high-profile social media activity represent a concrete step forward for a project that has moved from confidential filings to active earthworks in a matter of months.
Elon Musk continues to shed more reasons that justify the cancelation of the Tesla Cybertruck, but some of the reasons for the sunset, as well as the process the company is choosing, do not make a lot of sense.
Musk announced last week on X that Tesla would wind down Cybertruck production in mid-2027, a decision that aims to prioritize Cybercab and its importance to the company’s future and passenger transportation as a whole.
But some of what Tesla and Musk are saying does not seem to make much sense. From the process the company is taking with orders to some of the reasoning for the cancelation, the whole situation seems strange.
With that being said: I totally see the merit in prioritizing Cybercab, but I also believe there is room for Cybertruck, a vehicle that has traditionally had low volumes, especially now at its current price point. If it were not for the cancelation, Cybertruck would sell very few units with the recent price adjustments.
Musk Talks Order Rate vs. Production Rate
The first thing that does not make a lot of sense here is the fact that this morning, Musk said that “The Cybertruck order rate far exceeds our production rate. We will try to make as any as possible before shutting down the line in about 8 months, but will have to return deposits for a lot of people.”
The Cybertruck order rate far exceeds our production rate. We will try to make as many as possible before shutting down the line in about 8 months, but will have to return deposits for a lot of people.
This is not a case of Cybertruck being unprofitable, as has been misreported by legacy media, but rather that the opportunity cost of the complexity of Cybertruck is vastly outweighed by the value of incremental Cybercab production.
— Elon Musk (@elonmusk) November 9, 2026
Then why is Tesla STILL accepting orders for the Cybertruck if it already cannot fulfill its order log by mid-2027?
There are so many people ordering Cybertruck that will not receive it. If Tesla already is having trouble seeing how it will build its current orders, why would it allow additional ones?
There are going to be a lot of people who are very upset next June or July, all because they placed an order for a truck that Tesla knew it would not have the time to build. At this point, it seems like a better idea from a customer service standpoint to simply stop accepting orders on a certain date, build those trucks, fulfill those orders, and then close production.
Continuing to accept orders at this point seems wildly strange. If anything, it feels like the $59k Cybertruck orderers will be the ones who get the short end of the stick here, but that’s speculation and just a hunch on my end.
If not Cybertruck, then what?
With only the Model 3 and Model Y available for consumers, meaning the general public, to buy, there is now no utility vehicle in the Tesla lineup, and that is definitely a disappointment.
Ford already washed its hands of the Lightning, which means the Rivian R1T will likely be the best-selling EV pickup on the market, dueling with the GMC Hummer Pickup, Chevy Silverado EV, and the GMC Sierra EV. There are several pickups that are set to hit the market soon, like the Slate EV Truck, and Ford’s new EV pickup, the Fathom.
Tesla could provide some some transparency on what it is planning to do with a future pickup or utility design. Musk said in the past that something much cooler than a minivan will be built. Cries for a full-size SUV have been heard by Tesla, but the company seems to adamant on prioritizing ridesharing vehicles instead of vehicles people want for work, climate, or hobbies.
Some clarity here, past the point of “Tesla is still going to build cars” would be nice. Even a simple, “Yes” response from all the people asking if Tesla will build something larger would be more than enough. We don’t need all the details now, but something would be nice.
Closing Thoughts
More than anything, it is important to note that I do believe Tesla is making a tough decision and one that, from a business standpoint, does make sense. However, I also believe that there is room for the Cybertruck in Tesla’s lineup.
One thing I think it’s worth mentioning is Tesla is not that much different from many companies. They do things that are better for the business that will surely upset consumers. The difference is very few companies have a following like Tesla, so when these things happen, they feel very personal.
Add in the fact that Cybertruck has truly become a symbol of Tesla, and people are even more upset about it.
It will all get figured out, but it’s still very confusing when we step back and take a look at the bigger picture.
Tesla Robotaxi enters its newest city, reaching San Antonio
Tesla begins groundworks on $10B ‘Project Crystal Sun’ in Texas
