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Elon Musk's Twitter Files reveals executives' abuse of power, trust & safety Elon Musk's Twitter Files reveals executives' abuse of power, trust & safety

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Elon Musk’s Twitter Files reveals former executives’ abuse of power, trust & safety

Credit: Photo Credit: @PainefulTruths2

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Elon Musk’s Twitter Files revealed quite a bit of detail about the former executives’ abuse of power while running the platform. In November, Elon Musk promised to release evidence of Twitter’s suppression of free speech and, on Friday, announced that he would unveil Twitter’s role in suppressing the Hunter Biden laptop news.

Elon Musk announced earlier on Friday that there would be a live Q&A, and we’ll update here when it goes live.

In his thread, Taibbi said that the Twitter Files “tell an incredible story from inside one of the world’s largest and most influential social media platforms.” He began by highlighting Twitter’s early days as a potential tool for enabling mass communication, “making a true real-time global conversation possible for the first time.”

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He then shared that some of Twitter’s first tools for controlling speech were designed to combat spammers and financial fraudsters, but slowly over time, Twitter’s staff and executives began to find more users for the tools. “Outsiders began petitioning the company to manipulate speech as well,” Taibbi tweeted, adding that it was just a little at first, then more often, and then constantly.

In the tweets above, Taibbi shared screenshots documenting that requests from “connected actors to delete tweets were routine.” Executives would write one another statements such as “Move to review from the Biden team.” and another one would reply, “handled.”

In addition to that, both celebrities and “unknowns” could be removed or reviewed “at the behest of a political party.”

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Taibbi noted that both parties, such as the Trump White House and the Biden campaign, had requests received and honored, but the system wasn’t balanced. Instead, he said, it was based on contacts.

“Because Twitter was and is overwhelmingly staffed by people of one political orientation, there were more channels, more ways to complain, open to the left (well, Democrats) than the right.”

Taibbi shared a link with that statement from Open Secrets, which showed Twitter’s contributions to politicians. Following that, Taibbi shared more documents noting that the slant in content moderation decisions is visible and is the assessment of multiple current and high-level executives.

The Twitter Files, Part One: How and Why Twitter Blocked the Hunter Biden Laptop Story

In Part Of the Twitter Files, Taibbi started with the October 14, 2020, New York Post article titled BIDEN SECRET E-MAILS. “Twitter took extraordinary steps to suppress the story, removing links and posting warnings that it may be ‘unsafe.’ They even blocked its transmission via direct message, a tool hitherto reserved for extreme cases, e.g. child pornography,” Taibbi wrote.

Taibbi shared that Twitter locked White House spokeswoman Kaleigh McEnany out of her account for tweeting about the story, which prompted a letter from the Trump campaign staffer, Mike Hahn, who said, “At least pretend to care for the next 20 days.”

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In response to that, Caroline Strom, Twitter’s public policy executive, sent out a “polite WTF query.” Taibbi noted that several employees picked up on the tension between the comms and policy teams and the safety and trust teams. The former had either little or less control over moderation.

“Strom’s note returned the answer that the laptop story had been removed for violation of the company’s “hacked materials” policy,” Taibbi wrote, sharing a screenshot of an email from Elaine Ong Sotto, Ops Analyst, Global Escalations Team. He also shared an archived webpage of Twitter’s Distribution of Hacked Material policy.

Continuing his thread, Taibbi pointed out that several sources heard about a general warning from federal law enforcement that summer about possible foreign hacks. He added that he hasn’t seen any evidence of any government involved in the laptop story. “In fact, that might have been the problem…”

He added that the decision was made at the highest levels of Twitter without the knowledge of Jack Dorsey, the platform’s then-CEO. Vijaya Gadde, Twitter’s former head of legal policy and trust, played a key role, Taibbi wrote.

In the next tweet, Taibbi shared an exchange between Gadde and Yoel Roth, Twitter’s former trust and safety head. Trenton Kennedy, the comms official, wrote, “I’m struggling to understand the policy basis for marking this as unsafe.”

 

 

Continuing on, Taibbi noted that Twitter’s former VP of Global Comms, Brandon Borrman asked if the team could truthfully claim that this was a part of Twitter’s policy. In response, the platform’s former Deputy General Counsel, Jim Baker, “seems to advise staying the non-course because ‘caution is warranted.’

Taibbi noted that a fundamental problem with tech companies and content moderation is that there are many people in charge of speech, yet they know or care little about it. He then shared an exchange between Democratic congressman Ro Khanna and Gadde.

 

 

Following the above communications, Taibbi noted that the head of public policy, Lauren Culbertson received a “ghastly letter/report from Carl Szabo of the research firm, NetChoice.” The firm polled twelve members of congress:9 Republicans and 3 Democrats from “the House Judiciary Committee to Rep. Judy Chu’s office.”

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Continuing his thread, Taibbi pointed out that NetChoice informed Twitter that a “blood bath” awaited in upcoming Hill hearings. The screenshot he shared read: “High level take away–Every Republican said ‘this is a tipping point. It’s just too much.’ And both Democrats and Republicans were angry.”

The next screenshot Szabo that Taibbi shared read: “When asked just how bad this situation is, one staffer said: ‘it’s tech’s Access Hollywood moment and it has no Hillary to hide behind.’ Others were more blunt: ‘tech is screwed and rightfully so.’”

In the following screenshot, Taibbi described Szabo’s letter as containing “chilling passages relaying Democratic lawmakers’ attitudes. They want ‘more’ moderation, and as for the Bill of Rights, it’s ‘not absolute.’”

Taibbi commented that an amazing subplot of the Twitter/Hunter Biden laptop affair “was how much was done without the knowledge of CEO Jack Dorsey, and how long it took for the situation to get ‘unfucked’ (as one ex-employee put it) even after Dorsey jumped in.”

As he looked through Gadde’s emails, Taibbi noted a familiar name–his own. Jack Dorsey emailed her a copy of his Substack article blasting the incident, he noted. He added that there were multiple instances in the files where Dorsey intervened to question suspensions and other moderation actions for accounts across the political spectrum.

Your feedback is welcome. If you have any comments or concerns or see a typo, you can email me at johnna@teslarati.com. You can also reach me on Twitter at @JohnnaCrider1.

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Johnna Crider is a Baton Rouge writer covering Tesla, Elon Musk, EVs, and clean energy & supports Tesla's mission. Johnna also interviewed Elon Musk and you can listen here

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Tesla launches its new branded Supercharger for Business with first active station

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Credit: Tesla

Tesla has officially launched its first branded Supercharger just months after initiating a new program that allows third-party companies to brand their own charging piles.

The site opened in Land O’ Lakes, Florida, and features eight V4 Supercharging stalls offering up to 325 kW of charging speed. It appears it was purchased by a company called Suncoast Credit Union. This particular branch is located Northeast of Tampa, which is on the Gulf of Mexico.

It features graphics of Florida animals, like alligators:

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Tesla launched this program back in September, and it basically was a way to expand its Supercharger presence and also allow companies to pay for the infrastructure. Tesla maintains it. When it announced the “Supercharger for Business,” it said:

“Purchase and install Superchargers at your business. Superchargers are compatible with all electric vehicles, bringing EV drivers to your business by offering convenient, reliable charging.”

The program does a few things. Initially, it expands EV charging infrastructure and makes charging solutions more readily available for drivers. It can also attract people to those businesses specifically.

Tesla launches new Supercharger program that business owners will love

The chargers can also be branded with any logo that the business chooses, which makes them more personalized and also acts as an advertisement.

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The best part is that the customers do not have to maintain anything about the Supercharger. Tesla still takes care of it and resolves any issues:

“We treat your site like we treat our sites. By providing you with a full-service package that includes network operations, preventative maintenance, and driver support, we’re able to guarantee 97% uptime–the highest in the industry.”

It appears the Superchargers will also appear within the in-car nav during routing, so they’ll be publicly available to anyone who needs to use them. They are still available to all EVs that have worked with Tesla to utilize its infrastructure, and they are not restricted to people who are only visiting the business.

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Tesla reveals its Cybertruck light bar installation fix

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u/Kruzat, see page for license, via Wikimedia Commons

Tesla has revealed its Cybertruck light bar installation fix after a recall exposed a serious issue with the accessory.

Tesla and the National Highway Traffic Safety Administration (NHTSA) initiated a recall of 6,197 Cybertrucks back in October to resolve an issue with the Cybertruck light bar accessory. It was an issue with the adhesive that was provided by a Romanian company called Hella Romania S.R.L.

Tesla recalls 6,197 Cybertrucks for light bar adhesive issue

The issue was with the primer quality, as the recall report from the NHTSA had stated the light bar had “inadvertently attached to the windshield using the incorrect surface primer.”

Instead of trying to adhere the light bar to the Cybertruck with an adhesive, Tesla is now going to attach it with a bracketing system, which will physically mount it to the vehicle instead of relying on adhesive strips or glue.

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Tesla outlines this in its new Service Bulletin, labeled SB-25-90-001, (spotted by Not a Tesla App) where it shows the light bar will be remounted more securely:

The entire process will take a few hours, but it can be completed by the Mobile Service techs, so if you have a Cybertruck that needs a light bar adjustment, it can be done without taking the vehicle to the Service Center for repair.

However, the repair will only happen if there is no delamination or damage present; then Tesla could “retrofit the service-installed optional off-road light bar accessory with a positive mechanical attachment.”

The company said it would repair the light bar at no charge to customers. The light bar issue was one that did not result in any accidents or injuries, according to the NHTSA’s report.

This was the third recall on Cybertruck this year, as one was highlighted in March for exterior trim panels detaching during operation. Another had to do with front parking lights being too bright, which was fixed with an Over-the-Air update last month.

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Tesla is already expanding its Rental program aggressively

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

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Credit: Grok

Tesla is looking to expand its Rental Program aggressively, just weeks after the program was first spotted on its Careers website.

Earlier this month, we reported on Tesla’s intention to launch a crazy new Rental program with cheap daily rates, which would give people in various locations the opportunity to borrow a vehicle in the company’s lineup with some outrageous perks.

Along with the cheap rates that start at about $60 per day, Tesla also provides free Full Self-Driving operation and free Supercharging for the duration of the rental. There are also no limits on mileage or charging, but the terms do not allow the renter to leave the state from which they are renting.

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The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

Job postings from Tesla now show it is planning to launch the Rental program in at least three new states: Texas, Tennessee, and Massachusetts.

The jobs specifically are listed as a Rental Readiness Specialist, which lists the following job description:

“The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand-off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.”

It also says that those who take the position will have to charge and clean the cars, work with clients on scheduling pickups and drop-offs, and prepare the paperwork necessary to initiate the rental.

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The establishment of a Rental program is big for Tesla because it not only gives people the opportunity to experience the vehicles, but it is also a new way to rent a car.

Just as the Tesla purchasing process is more streamlined and more efficient than the traditional car-buying experience, it seems this could be less painful and a new way to borrow a car for a trip instead of using your own.

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