A cyberattack on the U.S. and Canada’s most commonly used auto dealer management software has rendered over 15,000 dealerships unable to make sales over the past few days, and those who claim to be behind the outage are demanding tens of millions of dollars as ransom.
Auto dealerships in the U.S. and Canada using the CDK Global software have been facing an outage since Wednesday, according to a person familiar with the matter in a Friday report from Bloomberg. The outage has prevented dealerships from normal operations using the dealer management system (DMS), such as making sales, performing repairs, and following through on deliveries.
“It’s just mass chaos at this point,” said Diana Lee, CEO of marketing company Constellation, which works with many U.S. dealerships. “The dealer’s required to actually run a DMS for sales, service, parts, for every single functionality — even stocking a vehicle, you can’t do it without the DMS system. So it is a disaster.”
The company said on Thursday that it expects service to be out for several days, despite it briefly starting to work again in between cyberattacks on Thursday. The source, who asked to remain anonymous due to the privacy of the matter, also said that CDK is planning to make the payment.
Emergency Press Conference:
Over 50% of US Car Dealers Are Shut Down Due To Cyber Attack pic.twitter.com/lTc75pX9LJ
— Car Dealership Guy (@GuyDealership) June 20, 2024
The person also said that the hackers are believed to be based in Eastern Europe, though conversations about how to handle the situation are still ongoing and could be subject to change.
The situation also stands to have a major impact on the auto industry as the end of the second quarter approaches.
On Saturday, a CDK spokesperson told Automotive News that there weren’t any updates on the matter, while many U.S. dealerships face what is typically a very busy sales day. Dealers have said that they haven’t heard updates from CDK, while many are still attempting to operate as much as possible on what is typically the busiest sales day of the week.
Robert Serrano, the General Manager of several dealerships including New Country Toyota in Westport, Connecticut, said that his staff’s morale remained somewhat high, as they maintained plans for a busy Saturday—despite not having heard many updates from CDK on the situation.
“As of this morning, there’s been no communication,” Serrano said. “I mean, I’m hoping, and maybe this is just wishful thinking, that it comes on today because it’s the second-to-last Saturday of the month, and I’d love to bill out some cars, but right now, [it] doesn’t look that way.”
Automotive News report also spoke with Todd Edwards, one owner of the Iowa-based, family-owned dealership group, Edwards Auto Group. Edwards said that he was also expecting a busy Saturday, especially because “the general public is unaware of what’s going on.”
Workers at the dealership group have also resorted to using paper and pencil for writing service tickets, as well as adding plans to follow up with customers via email.
“Parts is probably the hardest hit besides the actual accounting office,” Edwards said. “In sales, we’re able to transact customers but are unable to stock in trades and auction purchases.”
What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send us tips at tips@teslarati.com.
Tesla has adjusted the functionality of a crucial climate feature as Winter weather has started to arrive throughout some parts of the United States. The new feature was highly requested by owners.
Tesla has a Cabin Overheat Protection feature that helps keep the temperature regulated if it reaches a certain threshold. Inversely, it can be used in cold weather as well, which will automatically warm the cabin if it sinks to a temperature that is too low for the owner’s comfort.
This is a great way to keep the cabin either warmed up just enough or cooled down just enough so that it never gets too hot or too cold. Extreme temperatures could damage certain parts of the vehicle or damage personal belongings that are kept inside the car.
Overheat protection is a great thing to have in hot climates like Arizona or Texas, especially with the Premium trims of the Model 3 and Model Y, which feature a glass roof.
Many owners appreciate the feature, but they argue that using it at home will utilize too much energy, especially during extreme temperatures. For a while, many Tesla fans have requested an option to disable this feature when the car is parked at home, which the company recently added, according to Not a Tesla App.
The feature is part of Software Version 2025.44.3, and the release notes state:
“You can now choose Exclude Home when Cabin Overheat Protection or No A/C is enabled.”
Tesla has been great at listening to what owners want with new features, and this is one that will reserve some charge and prevent unnecessary utilization of available power, especially as the car is parked at home. If owners want to condition the cabin or get the car ready for operation with a comfortable interior, they can utilize the Tesla app to adjust the climate.
Tesla CEO Elon Musk revealed today on the social media platform X that legacy automakers, such as Ford, General Motors, and Stellantis, do not want to license the company’s Full Self-Driving suite, at least not without a long list of their own terms.
“I’ve tried to warn them and even offered to license Tesla FSD, but they don’t want it! Crazy,” Musk said on X. “When legacy auto does occasionally reach out, they tepidly discuss implementing FSD for a tiny program in 5 years with unworkable requirements for Tesla, so pointless.”
I’ve tried to warn them and even offered to license Tesla FSD, but they don’t want it! Crazy …
When legacy auto does occasionally reach out, they tepidly discuss implementing FSD for a tiny program in 5 years with unworkable requirements for Tesla, so pointless. 🤷♂️
🦕 🦕
— Elon Musk (@elonmusk) November 24, 2025
Musk made the remark in response to a note we wrote about earlier today from Melius Research, in which analyst Rob Wertheimer said, “Our point is not that Tesla is at risk, it’s that everybody else is,” in terms of autonomy and self-driving development.
Wertheimer believes there are hundreds of billions of dollars in value headed toward Tesla’s way because of its prowess with FSD.
A few years ago, Musk first remarked that Tesla was in early talks with one legacy automaker regarding licensing Full Self-Driving for its vehicles. Tesla never confirmed which company it was, but given Musk’s ongoing talks with Ford CEO Jim Farley at the time, it seemed the Detroit-based automaker was the likely suspect.
Tesla’s Elon Musk reiterates FSD licensing offer for other automakers
Ford has been perhaps the most aggressive legacy automaker in terms of its EV efforts, but it recently scaled back its electric offensive due to profitability issues and weak demand. It simply was not making enough vehicles, nor selling the volume needed to turn a profit.
Musk truly believes that many of the companies that turn their backs on FSD now will suffer in the future, especially considering the increased chance it could be a parallel to what has happened with EV efforts for many of these companies.
Unfortunately, they got started too late and are now playing catch-up with Tesla, XPeng, BYD, and the other dominating forces in EVs across the globe.
Tesla is backtracking on a strange adjustment it made to its in-car Navigation feature after numerous complaints from owners convinced the company to make a change.
Tesla’s in-car Navigation is catered to its vehicles, as it routes Supercharging stops and preps your vehicle for charging with preconditioning. It is also very intuitive, and features other things like weather radar and a detailed map outlining points of interest.
However, a recent change to the Navigation by Tesla did not go unnoticed, and owners were really upset about it.
For trips that required multiple Supercharger stops, Tesla decided to implement a naming change, which did not show the city or state of each charging stop. Instead, it just showed the business where the Supercharger was located, giving many owners an unwelcome surprise.
However, Tesla’s Director of Supercharging, Max de Zegher, admitted the update was a “big mistake on our end,” and made a change that rolled out within 24 hours:
The naming change should have happened at once, instead of in 2 sequential steps. That was a big miss on our end. We do listen to the community and we do course-correct fast. The accelerated fix rolled out last night. The Tesla App is updated and most in-car touchscreens should…
— Max (@MdeZegher) November 20, 2025
The lack of a name for the city where a Supercharging stop would be made caused some confusion for owners in the short term. Some drivers argued that it was more difficult to make stops at some familiar locations that were special to them. Others were not too keen on not knowing where they were going to be along their trip.
Tesla was quick to scramble to resolve this issue, and it did a great job of rolling it out in an expedited manner, as de Zegher said that most in-car touch screens would notice the fix within one day of the change being rolled out.
Additionally, there will be even more improvements in December, as Tesla plans to show the common name/amenity below the site name as well, which will give people a better idea of what to expect when they arrive at a Supercharger.
Tesla adjusts crucial feature as winter weather arrives
Tesla CEO Elon Musk sends rivals dire warning about Full Self-Driving
