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My journey with a SolarCity System: Snow, Net Metering
After 9 months of planning, waiting and negotiating, my SolarCity system installation was finally completed in December of 2014. Following the install, the only steps that remained were to implement updates required for net metering and to finalize the electrical and building inspections.
The electrical inspection went quickly, but the building inspection was a pain. The local building inspector wasn’t very responsive and scheduled inspections shortly after large snow storms, but then refused to do the inspection due to “snow covering the panels”.
While we waited for the inspections, which finally took place in March of 2015, National Grid installed a new Net Meter. Net meters are capable of monitoring the amount of power being sent back into the grid. The meter swap is quick work, but be forewarned that it requires power to be cut from your home during the swap.
Weathering the Storm
We had a brutal Winter here in the Northeast and this was my first year with panels. So I had concerns about the impact of the heavy snow being on top of the panels, and also how one goes about cleaning off the snow. I asked SolarCity about proper handling and they told me not to worry about it:
“We understand your concern with the snow and the load that it would cause. Please be advised that when your system was built, our engineers took into consideration, your roof structure as well as the amount of weight that it would be able to hold. We also have the system approved by the City for load bearings.The City and our engineers did take into consideration, the amount of largest amount of snow that your roof can withstand before we installed. I understand that there was a mass message out to all the people in the area advising them to make sure that they clear the roof. We advised that you allow the snow to melt/slide down on its own., If you are hiring someone to come out to clear the roof. Make sure that they be careful and they only sweep the panels.”
I patiently waited for the snow to slide off the panels and sure enough it did, and with no issues. The snow slides off the black, wet glass-like surface of the solar panels. You definitely don’t want to be anywhere below the roofline when the snow decides to let go!
Early Issues – Broken Gear
Once National Grid completed the net metering install, I was finally approved to turn on the system. The first step involves turning a big dial (on each inverter) from off to on. I have three inverters which means three dials to flip on.
I turned each of them on. Two lit green almost immediately while the remaining inverted displayed a red fault light. There were no instructions on what to do in this scenario; no manuals and no guidance, so my only option was to call for help.
Getting help from SolarCity on the issue at had was a frustrating experience. SolarCity has a lot to learn when it comes to customer service. I spoke to several customer support managers as I continued to escalate my issue.
Finally, after five weeks of follow ups and many phone calls, I got the broken inverter fixed.
Tip:
SolarCity doesn’t bother to tell you this, but what I discovered was a little black button in the middle of the inverter. It’s hard to see but if you press the button you’ll be able to cycle through messages on the digital display, one of which is a fault code. Providing SolarCity with a fault code is much more useful than just letting them know that a red light is blinking.
Early Issues – Snow Fall
As mentioned earlier, snow doesn’t stick to the panels for long, but it does manage to build up before it lets go. Imagine 3 feet of heavy snow mixed with ice over your entire roof all letting go at the same time. It’s not a slow drip. It’s an avalanche.
The end result is dead flowers, dead bushes, and broken branches on vegetation immediately below the roof. As much as it’s common sense that snow will eventually melt from a roof and slide down, I wish SolarCity would have warned us that snow tends to slide from solar panels at a much quicker rate. I would have done something to fortify those flowers and bushes. After all, landscaping is not cheap.
There’s an accident waiting to happen so I think it’s in SolarCity’s best interest to pre-warn people of this, especially newbies to the world of solar panels.
Summary
Eleven months after starting the project, my SolarCity system finally went live (partially) on February 23, 2015. And on April 1, 2015, the third inverter was fixed allowing the system to work in its full capacity.
The image to the right is showing the day when the transformer on my street blew up and the entire street lost power for several hours. I added 33% more power from my large system going back into the network while using very little (Winter time) the same day the transformer blew. But then again, it was also April 1. Nobody made a fuss — National Grid replaced the transformer and all has been stable since. My best guess as to why that happened? Perhaps the transformer was already near its thresholds and my solar installation was the one to tip it over?
I’ll be writing about system monitoring, cost savings and billing errors in upcoming posts. The story isn’t over yet.
Tesla has once again demonstrated strong customer focus by swiftly addressing and fully refunding a bizarre Supercharger pricing glitch that affected drivers in Atlantic Canada.
The issue surfaced earlier this month when the Tesla app began displaying dramatically inflated per-minute charging rates at stations in Prince Edward Island and parts of New Brunswick.
One widely shared screenshot from a Charlottetown, PEI Supercharger showed rates reaching ridiculous levels: $6.00 per minute for the 180-250 kW tier, along with $3.57/min for 100-180 kW and $2.29/min for 60-100 kW.
Correct pricing will be going live at midnight tonight. All fees since July 2nd 2026 will be waived.
— Tesla Charging (@TeslaCharging) July 13, 2026
These figures were several times higher than normal Supercharger pricing in the region.
To put the error in perspective, charging at the highest incorrect rate would have been shockingly expensive.
At 250 kW, a common charging speed at Superchargers, a vehicle pulls roughly 4.17 kWh per minute. Under the glitch, a driver spending just 10 minutes at peak power would face a $60 bill. A typical 20- to 30-minute session to add meaningful range could have cost $120 to $180 or more, before any congestion fees.
Tesla gets another layer of gamification with Free Supercharging on the line
By comparison, standard Canadian Supercharger rates usually fall between $0.25 and $0.60 per kWh, making a similar session cost roughly $15–$40. The erroneous per-minute structure, combined with the inflated numbers, turned what should be a convenient stop into a potential financial shock.
The glitch appears to have started sometime around early July, and quickly drew attention on social media as owners questioned whether Tesla had implemented steep hidden increases. Some drivers even reported seeing $0 charges in their history, indicating broader billing confusion.
Tesla’s official Charging account on X stated that correct pricing would roll out at midnight on July 13, so the fix is already in effect. More importantly, the company announced it would waive all fees for every Supercharger session since July 2. This blanket waiver covers the entire affected period without requiring users to file individual claims, with automated refunds expected soon. The decision affects stations in PEI and nearby areas in New Brunswick and Nova Scotia.
It’s a classy move, and rather than issuing partial credits or forcing owners to submit support tickets, Tesla simply absorbed the cost of the system error and made drivers whole. In an industry where hidden fees and bill disputes are common, Tesla’s proactive, no-questions-asked approach reinforces owner trust and highlights the company’s commitment to service excellence.
The incident, while disruptive for a short time, ultimately showcases Tesla’s ability to own mistakes and prioritize customer satisfaction. Atlantic Canada Tesla owners can now charge with confidence again, knowing the company has their back when technology glitches occur.
In an era of complex EV billing, such transparency and generosity are refreshing and set a positive example for the industry.
SpaceX’s Starlink has launched its latest residential hardware kit: the V5. Designed for reliable high-speed internet, the new terminal represents a significant leap forward in user equipment.
The next generation Starlink Kit is designed to deliver reliable, high-speed home internet. Starlink V5 has a smaller form factor and lightweight design with greater power efficiency than the Starlink V4.
With speeds up to 375+ Mbps, Starlink V5 delivers seamless connectivity… pic.twitter.com/0dorU6n0oD
— Starlink (@Starlink) July 14, 2026
The new V5 Starlink kit features a dramatically smaller and lighter form factor, measuring approximately 384 mm x 306 mm x 34 mm and weighing just 1.1 kg, which is less than half the weight of the previous V4 model, which was 2.9 kg.
This compact design makes installation easier and more versatile, whether mounted on a roof, pole, or even integrated with a pipe adapter. An integrated LED light aids setup in low-light conditions.
Power efficiency sees major gains too. The V5 draws only 35-50W, reducing energy consumption and making it ideal for off-grid or solar-powered setups. Despite its smaller size, performance remains robust. Starlink claims peak speeds of 375+ Mbps, supported by a new Wi-Fi 6 Router Mini that covers up to 2,200 square feet and connects up to 235 devices simultaneously.
The kit maintains strong signal reliability in diverse environments, from urban rooftops to remote rural areas, as demonstrated in the promo footage released by SpaceX, showing seamless operation under cloudy skies.
These improvements expand suitable applications considerably. Households can enjoy lag-free 4K streaming, smooth video conferencing, online gaming, and smart home device management without interruption. The V5’s efficiency and portability also benefit RVs, small businesses, and temporary installations in disaster-recovery zones where quick deployment is critical. Its lightweight build lowers shipping costs and simplifies user handling compared to bulkier predecessors.
Starlink’s Broader Impact on Global Internet Connectivity
Since SpaceX began launching Starlink satellites in 2019, the constellation has grown rapidly. By mid-2026, over 10,400 satellites orbit Earth, with thousands more deployed annually. This massive low-Earth-orbit network delivers broadband to approximately 160 countries and territories, reaching millions of users who previously lacked reliable internet access.
Starlink plays a vital role in bridging the digital divide. It provides essential connectivity to remote communities, maritime vessels, airlines, and regions affected by natural disasters or infrastructure gaps. By combining advanced satellite technology with iterative hardware upgrades like the V5 kit, SpaceX continues to push the boundaries of global internet access, fostering education, economic opportunity, and emergency response capabilities worldwide.
As production ramps up, the V5 promises to make high-performance internet even more accessible to users everywhere.
Electric vehicle maker Lucid Group has denied rumors of an imminent bankruptcy after a report from this morning sent the stock on a dramatic drop on Wall Street, seeing losses of more than 40 percent during trading hours.
Lucid’s Director of Communications, Nick Twork, responded to the report from Eletric-Vehicles.com, which stated the company’s restructuring advisor, AlixPartners, was asked to review two decisions: taking Lucid shares private or filing for Chapter 11 bankruptcy protection.
The report also claims AlixPartners told the Lucid board to “concentrate on Gravity production while improving its quality, and to temporarily hold back the Lucid Air, the sedan that has defined the company since its launch.”
Twork said:
$LCID The rumors are completely false. The company has sufficient liquidity to carry its operations well into next year, as recently published in its last quarterly filings, and it has not formed any special Board committee to explore the scenarios reported today. Our focus is…
— Nick Twork (@ntwork) July 14, 2026
Shares rebounded after the response to the report, halving its losses as the trading day neared 3 p.m. Eastern.
Lucid has struggled to get its sales off the ground and into more respectable numbers, but the company is in its early years, when things are hard to begin with. It is also backed by several notable investors, including the Saudi Public Investment Fund (PIF), which has nearly limitless money and likely would not ditch an investment of this size so soon.
Lucid shares were down just 14 percent at the time of publication, a far cry from the 55 percent its losses topped out at during the day.
Tesla responds to strange Supercharging pricing error with classy move
SpaceX unveils Starlink next-gen V5 kit: here’s what’s new
