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SpaceX highlights Crew Dragon SuperDraco thrusters as explosion investigation nears end

SpaceX published a highlight reel of Crew Dragon's SuperDraco thruster testing on September 12th. (SpaceX)

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SpaceX has published a highlight reel touting “over 700 tests” of Crew Dragon’s SuperDraco abort thrusters at the same time as the company is about to close a failure investigation into a Dragon capsule’s April explosion, pinned primarily on abort-related hardware.

According to a September 6th meeting of NASA’s Aerospace Safety Advisory Panel (ASAP), SpaceX has nearly completed the ‘fault tree’ of Crew Dragon’s explosion, a term used to describe the process of analyzing telemetry and ruling out all possible failure modes. Once that tree is complete, the investigation can be finalized and SpaceX can implement all hardware and software changes needed to prevent similar failures from reoccurring. For the time being, this means that a 2019 launch of SpaceX’s inaugural crewed Dragon is almost certainly not in the cards, although early 2020 is still looking promising.

On April 20th, SpaceX was extremely quick to acknowledge that an anomaly had occurred during a planned static fire of flight-proven Crew Dragon capsule C201, recovered just one month prior after a flawless orbital launch debut. Soon after, an extremely low-quality video of a livestream of the static fire attempt was leaked, revealing that the capsule suffered a catastrophic explosion just moments before the ignition of its eight SuperDraco thrusters.

Incredibly, one of Crew Dragon C201’s SuperDraco ‘powerpacks’ (a pair of engines) was not only recovered intact after the explosion but static-fired at SpaceX’s McGregor, TX test facilities. A bit less than three months after the explosion, SpaceX and NASA officials hosted a press conference in July 2019 to discuss preliminary results from their joint Crew Dragon failure investigation. Some work remained to rule out other possibilities but NASA and SpaceX were confident enough to conclude that an exotic interaction between SuperDraco propellant and a leaky titanium valve likely triggered the explosion.

According to ASAP, SpaceX and NASA still have work to do before the investigation can be concluded, describing it as “nearly complete”. Additionally, the ASAP meeting continued what feels like an increasingly myopic focus on SpaceX’s carbon overwrapped pressure vessels (COPVs), used to store high-pressure helium on Falcon 9 and Heavy. COPVs have been partial causes of both of Falcon 9’s two operational failures, explaining NASA’s apparent prioritization of its certification.

Unspecified issues with parachutes were also raised for both Commercial Crew spacecraft, continuing a years-long trend of parachutes and COPVs taking up the majority of ASAP’s attention in public meetings. Boeing and SpaceX continue to test their parachute systems, both well into dozens of distinct tests after something like two years of concerted attempts to satisfy NASA requirements.

SpaceX has already demonstrated a successful orbital launch, reentry, parachute deployment, and splashdown during Crew Dragon’s March 2019 Demo-1 launch, as well as 18 successful Cargo Dragon parachute recoveries in the last seven years. Cargo Dragon did suffer one anomalous splashdown in 2018, but its partially redundant set of chutes still permitted a gentle and intact recovery.

Nevertheless, it appears that SpaceX and Boeing will have to continue performing parachute tests for the indefinite future. Boeing’s next milestone – an uncrewed orbital test flight (OTF) comparable to SpaceX’s Demo-1 mission – is expected to launch no earlier than October 28th according to Russian space industry sources. SpaceX’s next Crew Dragon milestone will be the spacecraft’s in-flight abort (IFA) test, scheduled no earlier than November 2019.

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Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

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Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

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Investor's Corner

Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.'”

The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

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