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ViaSat asks FCC to halt SpaceX Starlink launches because it can’t compete

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Under the hollow pretense of concern for the environment, Starlink satellite internet competitor ViaSat has asked the Federal Communication Commission (FCC) to force SpaceX to stop Starlink launches and threatened to take the matter to court if it doesn’t get its way.

A long-time satellite internet provider notorious for offering expensive, mediocre service with strict bandwidth restrictions, ViaSat has also been engaged in a years-long attempt to disrupt, slow down, and even kill SpaceX’s Starlink constellation by any means necessary. That includes fabricating nonsensical protests, petitioning the FCC dozens of times, and – most recently – threatening to sue the agency and federal government as the company becomes increasingly desperate.

The reason is simple: even compared to SpaceX’s finicky, often-unreliable Starlink Beta service, ViaSat’s satellite internet is almost insultingly bad. With a focus on serving the underserved and unserved, SpaceX’s Starlink beta users – many of which were already relying on ViaSat or HughesNet internet – have overwhelmingly described the differences as night and day.

In simple terms, if given the option, it’s extraordinarily unlikely that a single public ViaSat subscriber would choose the company’s internet over SpaceX’s Starlink. While Starlink currently requires subscribers to pay a substantial upfront cost – ~$500 – for the dish used to access the satellite network, ViaSat internet costs at least as much per month. Currently, new subscribers would pay a bare minimum of ~$113 per month for speeds up to 12 Mbps (akin to DSL) and an insultingly small 40GB data cap. For a 60GB cap and 25 Mbps, subscribers will pay more than $160 per month after a three-month promotion.

ViaSat’s internet plans as of 2021.

With a fixed cost of $99 per month, truly unlimited data, and uncapped speeds that vary from 50 to 200+ Mbps, any ViaSat “silver” subscriber would receive far better service by switching to Starlink and save enough money to pay off the $500 dish in less than a year. While Starlink is currently in beta and often unstable and unreliable as a result, users continue to notice major improvements in speeds and uptime as SpaceX works to continuously improve the network.

In the US, ViaSat has less than 600,000 household internet subscribers, all of which are almost certainly liable to switch to better alternatives. Short of local and state governments actually standing up for their citizens and forcing monopolistic ground-based internet service providers (ISPs) to fairly serve rural customers, Starlink is currently the only real hope for rural Americans who are tired of settling for second-class internet service.

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ViaSat began its latest push to hamstring a looming competitor with regulation when it asked the FCC to perform an environmental review of Starlink’s impact last December. The FCC unsurprisingly failed to heed the company’s spurious, nakedly self-serving demands. Since then, the FCC approved a long-standing SpaceX request to modify its Starlink constellation by lowering thousands of satellites, thus improving service and drastically decreasing the debris risk posed by satellite failures, which would take a few years to reenter from 550 kilometers instead of decades for spacecraft orbiting at 1000+ kilometers.

To a very small extent, there are some real questions worth asking about the environmental impact of megaconstellations. A few recent studies have begun to do so, though it’s such a new field of inquiry that virtually nothing is known with any confidence. However, ViaSat is transparently disinterested in the actual environmental impact given that its petition for the FCC to immediately halt all Starlink launches focuses on Starlink alone and not competitor OneWeb – also in the process of launching satellites – or prospective constellations being developed by Telesat and Amazon.

What ViaSat actually wants is for the FCC to catastrophically hamstring Starlink, thus saving the profit-focused company from having to actually work to compete with an internet service provider that is all but guaranteed to capture most of its subscribers on an even playing field. Incredibly, ViaSat actually removes its greenwashing mask in the very same FCC request [PDF], stating that it “will suffer competitive injury” if Starlink is allowed to “compete directly with Viasat in the market for satellite broadband services.”

Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

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Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

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Investor's Corner

Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.'”

The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

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