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Tesla to offer collision repair at Service Centers and through Mobile Service

Tesla Model X at Service Center. | Image: Gene Liu/Teslarati

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Tesla’s Mobile Service and Service Centers are now performing on-site and in-house collision repairs to include paint scuffs, scratches, minor dents, and bolt-on replacements such as bumpers, fenders, doors, and side mirrors. Moving to expand repairs done directly by Tesla ensures quality work, quick service, and transparent pricing for owners of its all-electric vehicles. These latest options can be scheduled using the Tesla app via the “Collision Repair” option under the Service menu.

The addition of collision repair service comes as part of Tesla’s promise to expand its repair service capabilities in response to long wait times and quality frustrations reported over the last year. Rapidly expanding fleet numbers have contributed to shortages in parts distribution and technician availability, according to the company’s Q4 Update Letter. However, Tesla has since committed to doubling service capacity in 2019 and stocking all common parts at Service Centers, has expanded transparency through live repair status updates, and begun rolling out vehicle self-diagnosis for certain issues paired with automatic replacement part ordering. Altogether, it appears Tesla is making notable progress towards its improvement goals.

Tesla Service Center. | Image: Tesla

In a further effort to reduce service delays, Tesla recently revised its official servicing recommendations to eliminate the annual maintenance checklist in favor of an “as-needed” basis for appointments. Instead, owners will only need to bring their Model S, Model 3, and Model X cars in for service when there’s a service need on a specific component at a specific interval. This change enables vehicles to stay on roads for longer periods of time and increases service time availability for other repairs.

Tesla also hinted earlier this month that its Mobile Service would be expanding to include other Tesla cars besides the first-generation Model S vehicles being used now. Specifically, a Mobile Service Model X may be outfitted and deployed for bigger repair and maintenance jobs. Now that collision repair has been added as a Mobile Service option, this fleet expansion makes even more sense for increasing the efficiency of on-site repair while staying committed to Tesla’s all-electric vision. The company currently utilizes gas-powered service vans for larger, more complex repairs, and the Model X could help retire that particular fleet.

Tesla’s full announcement of their new service capabilities is detailed below:

“We are excited to announce that Tesla Service is now performing collision repair at our Service Centers and through Mobile Service. Having your vehicle repaired by Tesla ensures quality work, quick service and transparent pricing.

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Available repairs include:

  • Paint scuffs and scratches
  • Minor dents
  • Bumper, fender, door, side mirrors and other bolt-on replacements

To have Tesla Service confirm your repair, select ‘Collision Repair’ in the Service Menu of your Tesla app and choose your desired appointment time. If Mobile Service is available, we will coordinate sending a technician to you.”

Accidental computer geek, fascinated by most history and the multiplanetary future on its way. Quite keen on the democratization of space. | It's pronounced day-sha, but I answer to almost any variation thereof.

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Elon Musk

Elon Musk shares SpaceX’s directive that destroys a prevalent media narrative

Musk’s comments followed Starlink’s initiatives for people affected by severe flooding in Indonesia and Cyclone Ditwah in Sri Lanka.

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UK Government, CC BY 2.0 , via Wikimedia Commons

Elon Musk recently shared SpaceX’s standing policy to offer free Starlink service during natural disasters worldwide, highlighting the company’s commitment to pursue aid over profit during times of need. 

Musk’s comments followed Starlink’s initiatives for people affected by severe flooding in Indonesia and Cyclone Ditwah in Sri Lanka.

Starlink activates free service in Indonesia and Sri Lanka

Starlink recently announced free service for those impacted by severe flooding in Indonesia’s Sumatra region, partnering with the government to deploy terminals rapidly to the hardest-hit areas. The offer extends to new and existing customers through December, restoring connectivity in zones where traditional networks have failed due to infrastructure damage.

Musk quoted the post on X, writing, “SpaceX standard policy is to make Starlink free whenever there is a natural disaster somewhere in the world. It would not be right to profit from misfortune.”

Starlink extended the same relief to Sri Lanka amid Cyclone Ditwah, coordinating with local authorities for additional support. The cyclone battered the island nation with heavy rains and winds, disrupting communications for thousands. Free access also lasts until year-end, emphasizing Starlink’s role in bridging gaps during crises.

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“For those affected by the severe flooding in Indonesia and Sri Lanka in the aftermath of Cyclone Ditwah, Starlink is providing free service to new and existing customers through the end of December 2025. We’re also working with the Indonesian government to rapidly deploy terminals and restore connectivity to the hardest-hit areas on Sumatra, as well as with the Sri Lankan government to provide additional assistance,” Starlink wrote in a post on its official website. 

Musk’s companies routinely provide aid

Musk’s firms have a track record of providing critical support in crises, often without fanfare, challenging portrayals of him as a comic book villain intent on enriching himself on the backs of a suffering populace. In January 2024 alone, Tesla opened Superchargers for free in Japan’s Hokuriku region after a magnitude 7.6 earthquake killed at least 55 and injured hundreds.

Similar efforts include Starlink deployments for the 2023 Maui wildfires, 2024 Hurricane Helene in North Carolina, and floods in Texas, where the service was used to help facilitate emergency coordination. These actions, which total millions in waived fees and logistics, demonstrate a proactive ethos among Musk’s companies, with Musk noting in past interviews that such aid stems from engineering solutions over optics.

The initiatives also provide a direct rebuttal of Musk’s characterization on mainstream media, which tends to lean negatively. This has become much more notable in recent years as Musk adopted more conservative policies. These negative sentiments came to a head earlier this year when Tesla stores, vehicles, and even some owners, were attacked during waves of anti-Tesla protests.

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Tesla Cybertruck welcomed with open arms in South Korea

The event featured interactive demos, a light show with the full Tesla lineup, and announcements including FSD Supervised’s planned rollout to Cybertruck by the end of 2025.

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Credit: @hohocho/X

Tesla Korea handed over its first 30 Cybertrucks to owners on Thursday during a ceremonial event at the Cultural Reserve Base in Seoul, marking the all-electric pickup truck’s official debut outside North America. 

The event featured interactive demos, a light show with the full Tesla lineup, and announcements including FSD Supervised’s planned rollout to Cybertruck by the end of 2025.

A historic delivery event

The November 27 event transformed a former oil reserve warehouse into a symbolic launchpad for electric mobility. Attended by 30 new owners, the event included hands-on activities such as hammer-strike durability tests, accessory sales, a lucky draw, and group photos. It culminated in a synchronized light show featuring the 30 Cybertrucks alongside Model S, Model 3, Model X, and Model Y vehicles, which drew cheers from attendees.

Yvonne Chan, Tesla APAC Regional Director, joined as a special guest to celebrate the delivery milestone. Tesla Korea President Seo Young-deuk was also in attendance, and shared his optimism for the company’s momentum in the country. 

“Korea is currently the third-largest market for Tesla sales worldwide, and this year, for the first time, it has achieved the No. 1 spot in imported car brand sales volume, Tesla Korea is growing at an incredibly rapid pace,” he said. “To repay this love from our customers, Tesla plans to continue investing in the Korean market and enhancing the customer experience.”

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FSD Supervised launches in Korea

Seo announced the official introduction of Full Self-Driving (Supervised) in Korea, with Cybertrucks slated for inclusion by the end of 2025, which promoted applause from the event’s attendees. With even the Cybertruck expected to receive FSD this year, Tesla Korea’s fleet could very well become the country’s most advanced vehicles overnight. 

Infrastructure growth remains a priority to support Tesla Korea’s expanding fleet. Tesla Korea’s Supercharger network currently includes 166 sites with 1,133 stalls, with V4 units planned for nationwide highway rest areas to boost long-distance travel. The company also operates seven stores and 15 service centers, though plans are underway to double both by 2027. A new store in Incheon’s Songdo district is scheduled to open by December 2025, enhancing accessibility for western Seoul-area customers.

Seo concluded, “Through all-encompassing investments spanning products, charging infrastructure, and service networks, Tesla Korea will deliver the most refined electric vehicle experience to Korean customers.”

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Tesla China delivery centers packed as Q4 2025 enters its final month

Fresh photos from delivery centers in the country show rows upon rows of Model Ys and Model 3s.

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Credit: Tesla China

Tesla’s delivery centers in China are filled with vehicles as the company ramps up for its final push in Q4 2025. Fresh photos from delivery centers in the country show rows upon rows of Model Ys and Model 3s, signaling strong end-of-quarter momentum.

A delivery push for Q4 2025

A recent aerial shot from a Tesla delivery center in China captures the company’s efforts to deliver as many vehicles as possible as the year comes to a close. As could be seen in the image, which was posted by on X by Tesla enthusiast Nic Cruz Patane, the facility was filled with numerous Model Y and Model 3 units, each vehicle seemingly ready to be handed over to customers.

Echoing the scene, another post, reportedly from two weeks prior, showed a similar scene in a Shanghai location, which was packed with Model Y units. X user Roberto Nores shared the photo, noting that the image also shows multiple Model Y Ls, a six-seat extended wheelbase version of the popular all-electric crossover. 

Towards a strong Q4 finish

China remains Tesla’s volume powerhouse, accounting for a good portion of the company’s global deliveries in recent quarters. That being said, reports did emerge in early November stating that the company only reached 26,006 retail sales during October, as noted in a CNEV Post report. The reasons for this remain to be seen, though a focus on exports could have been a contributing factor.

Tesla China does seem to be hinting at some momentum this November. Just recently, Tesla watchers observed that the order page for the Model Y in China shows a message informing customers that those who wish to guarantee delivery by the end of the year should purchase an inventory unit. This was despite the Model Y RWD and Model Y L showing an estimated delivery timeline of 4-8 weeks, and the Model Y Long Range RWD and Model Y Long Range AWD showing 4-13 weeks. 

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