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Tesla drivers are the most satisfied EV owners in Norway

The Tesla Model S, X, and Model 3. (Photo: MotorTrend)

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4 years ago

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Tesla owners are some of the most enthusiastic automotive enthusiasts in a sector full of brand loyalty, and it doesn’t just apply to owners within the United States. A new survey shows that Tesla drivers are the most satisfied electric vehicle owners in Norway, the country with the highest plug-in electric vehicle ownership per capita in the world.

Norway is a battleground for electric vehicle enthusiasts and non-supporters alike. Commonly, the country is noted as an argument for electric vehicle supporters and Tesla bears, who use the country as either a source of support or criticism when it comes to debating what companies are most dominant in the EV-heavy market of Norway. However, a new study from Norway’s Electric Car Association is boding well for Tesla owners, as it concluded that drivers of the world’s leading EV manufacturer are most satisfied with their vehicles, compared to that of other manufacturers.

The ECA’s “Electric Car List 2021” asked owners of electric cars how satisfied they are with the ownership of the vehicles. 15,000 people participated in the survey, with 94% of those willing to shed more light on the EV ownership experience expressing words of positivity and affirmation for their sustainable vehicles. Tesla’s Model 3, Model S, and Model X captured three of the top five spots in the survey, according to a report from Tek.no.

The Tesla Model S, X, and Model 3. (Photo: MotorTrend)

In a typical and very familiar fashion, the Model 3 was the vehicle most commonly attributed with satisfaction from owners. The survey showed that 85% of Model 3 owners were “very satisfied” with their ownership experience, giving the all-electric sedan a perfect five-out-of-five rating. Only 2% of Model 3 owners reported that they are “very dissatisfied.”

“The reason Tesla Model 3 owners are so happy is probably related to the fact that you get access to Tesla’s good charging network, at the same time as you get a good car with a long-range at a relatively low price,” Norwegian Electric Car Association Head of Communications, Unni Berge, said.

“It is nice to see that this survey confirms that Tesla owners are happy with their cars,” Tesla’s Content and Programs Associate in Norway and Iceland, Nora Wisløff Egenæs, said. “Even though the electric car selection is growing, we are seeing an increase in interest in Tesla, and we are working hard to ensure that all our customers have a good experience. Among other things, we are constantly working to expand our Supercharger network to ensure that the growing demand for long-distance charging and electric car holidays is met for all our customers.”

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The Model 3 was followed by the Kia e-Niro in the survey. The vehicle tied the Model 3 with an average score of 4.78, but the Model 3 took the gold medal due to a higher satisfaction percentage. Only 84% of e-Niro owners said they were very satisfied.

“Top 10 Most Satisfied Electric Car Customers.” Ratings from Left to Right: Do Not Know | Very Dissatisfied | Dissatisfied | Neither | Satisfied | Very Satisfied  (Credit: Tek.no)

“It is very fun that our electric cars are doing so well in the survey and that e-Niro is at the very top,” Kia spokesperson Mette Simonsen Sauge said. “The reason why e-Niro is so stable at the top of the survey has enough to do with the fact that it covers the need in many areas; long real range also in winter – our electric cars are very energy efficient and still the cars that go furthest on the market in independent tests.”

The Model X was third in the survey, while the Model S took fifth. The BMW i3 took fourth place in the survey.

Electric cars are widely popular in Norway, and customers are delighted. Two years ago, 68% of owners said they were “very satisfied,” with 24% stating they were “satisfied.” Only 1.6% stated they were “very dissatisfied” with the ownership experience.

The Model 3 was the most popular EV in Norway in June and has been among the country’s most popular electric vehicles for several months. Norway’s concentration of EVs is larger than that of gas cars.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

6 hours ago

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August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

8 hours ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

10 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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