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Tesla drivers are the most satisfied EV owners in Norway

The Tesla Model S, X, and Model 3. (Photo: MotorTrend)

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Tesla owners are some of the most enthusiastic automotive enthusiasts in a sector full of brand loyalty, and it doesn’t just apply to owners within the United States. A new survey shows that Tesla drivers are the most satisfied electric vehicle owners in Norway, the country with the highest plug-in electric vehicle ownership per capita in the world.

Norway is a battleground for electric vehicle enthusiasts and non-supporters alike. Commonly, the country is noted as an argument for electric vehicle supporters and Tesla bears, who use the country as either a source of support or criticism when it comes to debating what companies are most dominant in the EV-heavy market of Norway. However, a new study from Norway’s Electric Car Association is boding well for Tesla owners, as it concluded that drivers of the world’s leading EV manufacturer are most satisfied with their vehicles, compared to that of other manufacturers.

The ECA’s “Electric Car List 2021” asked owners of electric cars how satisfied they are with the ownership of the vehicles. 15,000 people participated in the survey, with 94% of those willing to shed more light on the EV ownership experience expressing words of positivity and affirmation for their sustainable vehicles. Tesla’s Model 3, Model S, and Model X captured three of the top five spots in the survey, according to a report from Tek.no.

The Tesla Model S, X, and Model 3. (Photo: MotorTrend)

In a typical and very familiar fashion, the Model 3 was the vehicle most commonly attributed with satisfaction from owners. The survey showed that 85% of Model 3 owners were “very satisfied” with their ownership experience, giving the all-electric sedan a perfect five-out-of-five rating. Only 2% of Model 3 owners reported that they are “very dissatisfied.”

“The reason Tesla Model 3 owners are so happy is probably related to the fact that you get access to Tesla’s good charging network, at the same time as you get a good car with a long-range at a relatively low price,” Norwegian Electric Car Association Head of Communications, Unni Berge, said.

“It is nice to see that this survey confirms that Tesla owners are happy with their cars,” Tesla’s Content and Programs Associate in Norway and Iceland, Nora Wisløff Egenæs, said. “Even though the electric car selection is growing, we are seeing an increase in interest in Tesla, and we are working hard to ensure that all our customers have a good experience. Among other things, we are constantly working to expand our Supercharger network to ensure that the growing demand for long-distance charging and electric car holidays is met for all our customers.”

The Model 3 was followed by the Kia e-Niro in the survey. The vehicle tied the Model 3 with an average score of 4.78, but the Model 3 took the gold medal due to a higher satisfaction percentage. Only 84% of e-Niro owners said they were very satisfied.

“Top 10 Most Satisfied Electric Car Customers.” Ratings from Left to Right: Do Not Know | Very Dissatisfied | Dissatisfied | Neither | Satisfied | Very Satisfied  (Credit: Tek.no)

“It is very fun that our electric cars are doing so well in the survey and that e-Niro is at the very top,” Kia spokesperson Mette Simonsen Sauge said. “The reason why e-Niro is so stable at the top of the survey has enough to do with the fact that it covers the need in many areas; long real range also in winter – our electric cars are very energy efficient and still the cars that go furthest on the market in independent tests.”

The Model X was third in the survey, while the Model S took fifth. The BMW i3 took fourth place in the survey.

Electric cars are widely popular in Norway, and customers are delighted. Two years ago, 68% of owners said they were “very satisfied,” with 24% stating they were “satisfied.” Only 1.6% stated they were “very dissatisfied” with the ownership experience.

The Model 3 was the most popular EV in Norway in June and has been among the country’s most popular electric vehicles for several months. Norway’s concentration of EVs is larger than that of gas cars.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

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Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

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Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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