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Tesla and accessory maker EVject find common ground

Credit: @EVjectOfficial/X

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It appears that Tesla and aftermarket accessory maker EVject have come to an agreement. In a recent email reportedly sent by the accessory maker to its customers, EVject stated that it would be recalling its V1.0 and V1.1 Escape Connectors and replacing them with V1.2 connectors, which includes built-in thermal protection. 

Tesla filed a lawsuit against EVject over allegations that the company’s product, which allows drivers to disconnect and drive away from a Supercharger without leaving their cabin, was unsafe due to its lack of overtemperature protection. As part of its lawsuit, Tesla looked to ban EVject Escape Connectors from being imported into the United States.

Tesla’s lawsuit received polarizing reactions from EV community members, many of whom urged the company to work with the aftermarket accessory maker since the product serves a vital role in keeping owners feel more secure during Supercharging sessions. Tesla CEO Elon Musk himself addressed the community’s concerns, stating that he would be investigating the matter. Considering EVject’s recent communication to its customers, it would appear that Musk’s investigation has borne fruit. 

EVject noted in its communication to its customers that it wants to be “good partners with Tesla.” The accessory maker also noted that it is recalling its V1.0 and V1.1 Escape Connectors. Instead, the company would now be selling its V1.2 Escape Connector, which fully meets Tesla’s standards. The V1.2 connector is expected to start shipping later this year. 

“The EVject Escape Connector is evolving to meet the latest safety standards. Our upcoming version will feature advanced thermal sensors to enhance safety during charging. These improvements will help prevent potential hazards and ensure optimal charging performance. Upcoming version (v1.2) will include: (1) Advanced thermal sensors for enhanced safety; (2) Improved temperature monitoring; and (3) Compliance with the latest charging recommendations,” the company noted.  

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Customers who have purchased EVject V1.0 and V1.1 Escape Connectors will be getting a complimentary upgrade to a V1.2 connector. The accessory maker is asking its customers to return their V1.0 and V1.1 connectors, after which they will receive credit to purchase a V1.2 Escape Connector when it becomes available. 

“Per Tesla’s request, we have discontinued the sale of V1.0 and V1.1 and are offering a complimentary upgrade to EVject Supervised V1.2, which includes built-in thermal protection, and works with all current Tesla charging options and vehicles,” the accessory maker reportedly noted in its email. 

Tesla Charging acknowledged EVject’s Escape Connector recall in a post on its official social media account on X. “Tesla and OEMs will keep working with the industry to provide safe adapters and develop common sense regulatory standards,” Tesla Charging wrote in its post on X.

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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