An executive from Zoox has shared some choice words for Tesla’s Full Self-Driving (FSD) software, just as the Amazon-owned company starts rolling out its first driverless ride-hailing vehicles in two U.S. cities.
During an interview at the Tech Crunch Disrupt conference on Wednesday, Zoox co-founder and CTO Jesse Levinson cast doubt on Tesla’s recent claims that Unsupervised FSD could be seen in some of the company’s vehicles as soon as next year. Levenson claimed that Tesla doesn’t currently “have technology that works” when asked if regulatory or technology issues were the larger problem in the company’s path to robotaxi deployment.
“The more fundamental issue is they don’t have technology that works,” Levinson said of Tesla’s FSD. “And by works, I want to differentiate between a driver assistance system that drives most of the time — except when it doesn’t, and then you have to take over — versus a system that’s so reliable and robust that you don’t need a person in it.”
The executive also highlighted that he doesn’t think Tesla’s camera-based FSD doesn’t have enough equipment to properly keep people safe, saying that it can “lull you into this false sense of complacency” before actually going on to do the wrong thing.
“Our perspective is you really do need significantly more hardware than Tesla is putting in their vehicles to build a robotaxi that is not just as safe, but as especially safer than a human,” Levinson adds.
Elon Musk followed up with a response to the story, highlighting the fact that Zoox wouldn’t exist today if it weren’t for Amazon bailing them out.
If he hadn’t gotten bailed out by Amazon, his company would be dead already
— Elon Musk (@elonmusk) October 30, 2024
You can watch the full interview with Levinson below, with the question about Tesla’s FSD taking place a little after 21 minutes.
Tesla’s FSD Supervised, Cybercab, and competition
Earlier this month, Tesla held its “We, Robot” event to unveil the two-seater fully autonomous Cybercab platform, which it expects to begin mass producing before 2027. Teslarati was among those at the event, and among the first to take a ride in the Cybercab, coverage of which you can see on X here.
While Tesla owners can already use FSD Supervised by either paying a monthly subscription or purchasing the software along with their vehicle, the company has yet to roll out a ride-hailing service for vehicle owners, or a completely unsupervised offering of the software. Tesla said during the event that Model 3 and Model Y owners will get access to Unsupervised FSD in California and Texas by next year, before rolling the software out to the Cybertruck, Model S, and Model X shortly thereafter.
Alphabet-owned Waymo has already started deploying driverless ride-hailing vehicles in San Francisco and Los Angeles, and Zoox also announced this month its plans to deploy completely driverless robotaxis in San Francisco and Las Vegas. Meanwhile, General Motors-owned (GM-owned) self-driving company Cruise is attempting to re-launch paid rides, after facing legal troubles and staff shake-ups following an accident with a pedestrian last October.
Still, Tesla has constantly said that its technology will be more scalable than those of other companies, due to the software being trained by the many drivers who use it in their own cars. The company has also touted its software’s neural network being trained on vast amounts of real-world driving footage, rather than with specific commands in a geofenced area of operation, which it claims makes it able to better handle fringe scenarios.
Tesla investment in autonomous driving program to exceed $10 billion this year: Musk
What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send us tips at tips@teslarati.com.
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Tesla lands approval for Robotaxi operation in third U.S. state
On Tuesday, Tesla officially received regulatory approval from the State of Arizona, making it the third state for the company to receive approval in.
Tesla has officially landed approval to operate its Robotaxi ride-hailing service in its third U.S. state, as it has landed a regulatory green light from the State of Arizona’s Department of Transportation.
Tesla has been working to expand to new U.S. states after launching in Texas and California earlier this year. Recently, it said it was hoping to land in Nevada, Arizona, and Florida, expanding to five new cities in those three states.
On Tuesday, Tesla officially received regulatory approval from the State of Arizona, making it the third state for the company to receive approval in:
BREAKING: Tesla has officially received approval from the Arizona Department of Transportation to launch its Robotaxi service on public roads in the state!
I just confirmed directly with the Arizona DOT that @Tesla applied for a Transportation Network Company permit on Nov 13th.… pic.twitter.com/iKbwfGfiju
— Sawyer Merritt (@SawyerMerritt) November 18, 2025
Tesla has also been working on approvals in Nevada and Florida, and it has also had Robotaxi test mules spotted in Pennsylvania.
The interesting thing about the Arizona approval is the fact that Tesla has not received an approval for any specific city; it appears that it can operate statewide. However, early on, Tesla will likely confine its operation to just one or two cities to keep things safe and controlled.
Over the past few months, Robotaxi mules have been spotted in portions of Phoenix and surrounding cities, such as Scottsdale, as the company has been attempting to cross off all the regulatory Ts that it is confronted with as it attempts to expand the ride-hailing service.
It appears the company will be operating it similarly to how it does in Texas, which differs from its California program. In Austin, there is no Safety Monitor in the driver’s seat, unless the route requires freeway travel. In California, there is always a Safety Monitor in the driver’s seat. However, this is unconfirmed.
Earlier today, Tesla enabled its Robotaxi app to be utilized for ride-hailing for anyone using the iOS platform.
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Tesla ride-hailing Safety Monitor dozes off during Bay Area ride
We won’t try to blame the camera person for the incident, because it clearly is not their fault. But it seems somewhat interesting that they did not try to wake the driver up and potentially contact Tesla immediately to alert them of the situation.
A Tesla Robotaxi Safety Monitor appeared to doze off during a ride in the California Bay Area, almost ironically proving the need for autonomous vehicles.
The instance was captured on camera and posted to Reddit in the r/sanfrancisco subreddit by u/ohmichael. They wrote that they have used Tesla’s ride-hailing service in the Bay Area in the past and had pleasant experiences.
However, this one was slightly different. They wrote:
“I took a Tesla Robotaxi in SF just over a week ago. I have used the service a few times before and it has always been great. I actually felt safer than in a regular rideshare.
This time was different. The safety driver literally fell asleep at least three times during the ride. Each time the car’s pay attention safety alert went off and the beeping is what woke him back up.
I reported it through the app to the Robotaxi support team and told them I had videos, but I never got a response.
I held off on posting anything because I wanted to give Tesla a chance to respond privately. It has been more than a week now and this feels like a serious issue for other riders too.
Has anyone else seen this happen?”
My Tesla Robotaxi “safety” driver fell asleep
byu/ohmichael insanfrancisco
The driver eventually woke up after prompts from the vehicle, but it is pretty alarming to see someone like this while they’re ultimately responsible for what happens with the ride.
We won’t try to blame the camera person for the incident, because it clearly is not their fault. But it seems somewhat interesting that they did not try to wake the driver up and potentially contact Tesla immediately to alert them of the situation.
They should have probably left the vehicle immediately.
Tesla’s ride-hailing service in the Bay Area differs from the one that is currently active in Austin, Texas, due to local regulations. In Austin, there is no Safety Monitor in the driver’s seat unless the route requires the highway.
Tesla plans to remove the Safety Monitors in Austin by the end of the year.
Tesla has officially opened Robotaxi access to everyone and everyone, but there is one catch: you have to have an iPhone.
Tesla’s Robotaxi service in Austin and its ride-hailing service in the Bay Area were both officially launched to the public today, giving anyone using the iOS platform the ability to simply download the app and utilize it for a ride in either of those locations.
It has been in operation for several months: it launched in Austin in late June and in the Bay Area about a month later. In Austin, there is nobody in the driver’s seat unless the route takes you on the freeway.
In the Bay Area, there is someone in the driver’s seat at all times.
The platform was initially launched to those who were specifically invited to Austin to try it out.
Tesla confirms Robotaxi is heading to five new cities in the U.S.
Slowly, Tesla launched the platform to more people, hoping to expand the number of rides and get more valuable data on its performance in both regions to help local regulatory agencies relax some of the constraints that were placed on it.
Additionally, Tesla had its own in-house restrictions, like the presence of Safety Monitors in the vehicles. However, CEO Elon Musk has maintained that these monitors were present for safety reasons specifically, but revealed the plan was to remove them by the end of the year.
Now, Tesla is opening up Robotaxi to anyone who wants to try it, as many people reported today that they were able to access the app and immediately fetch a ride if they were in the area.
We also confirmed it ourselves, as it was shown that we could grab a ride in the Bay Area if we wanted to:
🚨 Tesla Robotaxi ride-hailing Service in Austin and the Bay Area has opened up for anyone on iOS
Go download the app and, if you’re in the area, hail a ride from Robotaxi pic.twitter.com/1CgzG0xk1J
— TESLARATI (@Teslarati) November 18, 2025
The launch of a more public Robotaxi network that allows anyone to access it seems to be a serious move of confidence by Tesla, as it is no longer confining the service to influencers who are handpicked by the company.
In the coming weeks, we expect Tesla to then rid these vehicles of the Safety Monitors as Musk predicted. If it can come through on that by the end of the year, the six-month period where Tesla went from launching Robotaxi to enabling driverless rides is incredibly impressive.
Tesla lands approval for Robotaxi operation in third U.S. state
Tesla ride-hailing Safety Monitor dozes off during Bay Area ride
