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Tesla Model S and Model Y miss out on Consumer Reports ‘recommended’ rating
Consumer Reports dropped its recommendation of Tesla’s flagship sedan, the Model S, after the organization performed its annual Auto Reliability Survey and found issues with the vehicle’s air suspension and main computer and touchscreen controls. Additionally, the Model Y contributed to a lowering in Tesla’s reliability from the magazine.
CNBC spoke to Consumer Reports’ Senior Director of Automotive Testing, Jake Fisher, who stated that the issues were enough to remove the recommendation that the product testing company once had on the vehicle.
“We see a variety of problems on that car. It’s wavered throughout its life cycle,” Fisher told CNBC. At one point, the Model S was CR’s top-rated vehicle and listed the P85D variant as the best car of all-time in 2015.
However, the removal of the Model S means that only the Tesla Model 3 remains as a “recommended” vehicle by CR. The Model Y never made it to the list, and Fisher added details regarding the all-electric crossover’s issues, which were spotted by CR.
According to Fisher, the Model Y had a number of misaligned body panels, and human hair was found “stuck in the paint,” according to Reuters. “I am surprised that we would see just basic paint and trim type issues and body panel fitment issues,” Fisher said. “Really disappointing when you spend this much money for a car, and hopefully they’ll be able to rectify a lot of these as time goes by.”
The Model Y was given a rating that was “much worse the average” after the examination.
Both Tesla and CR have had a tumultuous relationship with one another, and it is important to identify the relationship that CR has with Tesla.
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CR has jostled with ratings of the Model S, Model 3, and Model X several times throughout the past few years. After adding, removing, and re-adding each vehicle several times, CR finally admitted that the Model S and Model 3 were recommended once again in November 2019, after “improved reliability” was reported by the company. A survey of 5,000 Model 3 owners, which revealed positive reviews in terms of the company’s build quality, had shown that Tesla had improved the vehicle’s status during the production process.
However, CR has continued to cast stones in the direction of Tesla: One in the form of a dismissive review of Smart Summon, another in a very one-sided critique of Autopilot, which stated it was a “distant 2nd” to GM’s Super Cruise.
Tesla Autopilot is now a ‘distant 2nd’ to GM Super Cruise: Consumer Reports
Tesla has confronted the issues with the touchscreen controls on several occasions. The company recently announced that it would be offering warranty extensions on older infotainment systems on Model S and Model X vehicles.
CR has not always been negative toward Tesla, though. The company did list the Model 3 as the only American-made car in Consumer Reports’ Top Picks of 2020. Additionally, CR recognized that Tesla has industry-leading battery tech and energy efficiency.
Consumer Reports has had quite a tumultuous relationship with Tesla, but the issues recognized in the most recent Model S examination may cause the electric automaker to improve upon any identified issues. After improvements are made, the Model S and Model Y could join the Model 3 as “recommended” by CR.
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Tesla has started to deploy the 2026 Summer Update to owners across its fleet, and among the biggest changes are improvements to Navigation, a new startup animation for the Model 3 and Model Y, Caraoke scoring, and new capabilities for Grok.
As the update has started making its way to some cars, we can now see a few of the features operating in real-time. We will show you what some of the new features look like in this article, along with some additional details on what changed.
Not all of the new features in the 2026 Summer Update have quite made an appearance, but some of them have, so we’ll show those here:
New Animation Screen for 3/Y
Tesla is rolling out a new startup animation for Tesla Model 3 and Model Y owners. This is present in Launch Edition and Performance Model 3 and Model Y, but other trim levels do not have anything like this.
The new animation screen on Model 3/Y with the 2026 Summer Update
Apparently color will also be customizable: pic.twitter.com/wSdwggtG3S
— TESLARATI (@Teslarati) July 27, 2026
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Owners can adjust the color associated with the startup animation to suit their preferences. It is a surprise that more automakers do not focus on this animation for their vehicles; it can be a great first impression piece and make the car immediately feel more luxurious.
Tesla has included this on more premium trims, but it is nice to see it on the Model 3 and Model Y.
Grok Improvements
Grok can now adjust more things in the car outside of the Navigation system. Now, drivers can adjust anything from climate to driving settings by simply speaking to the AI assistant in the car:
@Tesla‘s AI assistant (Grok) with its new vehicle commands in action.
Set the climate, your destination and vehicle settings all in one go! pic.twitter.com/0bBTqaAk6G
— Not a Tesla App (@NotATeslaApp) July 28, 2026
You don’t even have to push a button, either. Instead, you can just say “Hey, Grok,” if you have it enabled. That feature rolled out with the 2026 Spring Update just a few months back.
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This is a great feature, especially pertinent for the Robotaxi platform, as there will be no buttons inside the Cybercab when it eventually starts giving rides to the public. It also broadens Grok’s capabilities, which were relatively limited in terms of vehicle setting adjustments beforehand.
Tesla briefly offered one Robotaxi part in its Parts Catalog for your personal car, only to remove it just a short time after it was first noticed.
Tesla’s Robotaxi camera washer apparatus was briefly available for purchase on the company’s Online Parts Catalog. The camera washer was first noticed on Model Y Robotaxi vehicles about six months ago in Austin.
🚨 Tesla looks to have installed Camera Washers on the side repeater cameras on Robotaxis in Austin
pic.twitter.com/xemRtDtlRR— TESLARATI (@Teslarati) January 23, 2026
First noticed by Not a Tesla App, the Camera Washer entries appeared for the new “Juniper” Model Y under a category called “Halo,” which has also now disappeared. Interestingly, Halo probably is related to Tesla’s internal “Project Halo,” which was a project that aimed to retrofit customer-owned Model Ys into functional Robotaxis.
This hardware addition would likely be required for the vehicle to operate as a Robotaxi, as the Camera Washer seems to be a non-negotiable part of the vision-based system Tesla utilizes for self-driving efforts.
However, this part has since been removed and is no longer visible on the EPC.
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Now the true question lingers: Why would Tesla add this Camera Washer to the Model Y parts catalog? Is it planning to make it available for owners to utilize on their own cars for personal use, or will it become a prerequisite for Robotaxi operation in customer-owned cars?
While discussing the upgrade options for Hardware 3 vehicles during the Q1 Earnings Call, Tesla CEO Elon Musk had said that the company could establish small, satellite shops that would upgrade cameras and self-driving computers. Perhaps this same strategy could be utilized for vehicles that want to be included in Robotaxi but do not have the correct hardware.
AI4 is currently represented as capable of unsupervised self-driving, and the same was said about HW3 at one point, only for Tesla to admit last quarter that it would, unfortunately, not be possible. Perhaps AI4 vehicles might need this camera washer as a prerequisite, just as HW3 cars will need that camera and computer upgrade.
This could be the first hint of that’s where we are headed.
Tesla has started rolling out a broader change to the ride experience for its Robotaxi fleet by silencing turn signals, but the change is certainly polarizing.
Tesla has generally made it clear that its purpose-built ride-hailing platform, Robotaxi, will cater to the rider in nearly every way possible. This includes having climate preferences, music, and other personal settings loaded up in the car as the rider enters.
But Tesla is taking it a step further by muting turn signal chimes altogether, a change that appears to be a way to make the ride more peaceful:
Tesla has finally turned off the blinker/turn signal noises in their Model Y Robotaxis.
This is a small update, but will definitely be noticeable for riders. It didn’t really make much sense to leave the turn signal sound on when it’s Unsupervised. pic.twitter.com/ITwx60PAMO
— Sawyer Merritt (@SawyerMerritt) July 27, 2026
However, there are a handful of people who are not thrilled about this change. Turn signals are a conditioned part of the human mind for those who ride in a car regularly.
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Taking a turn without one feels strange and odd, and not hearing it click while activated could set off some alarms for riders, who might use the noise as confirmation that other drivers know of their intention to turn.
I kind of like it being on, threw me off when riding with Zoox who has had it disabled
— Dan Burkland (@DBurkland) July 27, 2026
Turn signal noises are still audible in customer cars, so if you use FSD in your personal vehicle, you will still hear the turn signal.
The move is certainly one that is unique, but not one that separates it from other ride-sharing services. In a normal car, the clicking sound confirms to the driver that the blinker is active. In a fully driverless Robotaxi, that feedback serves no purpose for passengers, other than peace of mind.
Tesla Summer Update begins rolling out: a look at the new features
Tesla briefly offered this Robotaxi part for your personal car
