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Tesla Superchargers were over 10 times as reliable as these rivals
Tesla and Rivian topped this charger reliability study, outperforming competitors by a wide margin.
A new study shows that many electric vehicle (EV) charging networks were substantially less reliable than Tesla’s Superchargers or Rivian’s Adventure Network (RAN), while hardware problems accounted for the most common issue experienced
In a Consumer Reports study shared last week, Tesla and Rivian’s charging networks were found to be significantly more reliable than those of other companies, though EV owners reported a problem with about one out of every five charging sessions initiated overall. Respondents said they had issues with just 4 percent of charging sessions at Tesla’s Superchargers, making them the most reliable, while issues with Rivian’s network were reported for just 5 percent of sessions.
Comparatively, Shell Recharge users faced the most issues, with respondents detailing problems in 48 percent of charging sessions. The next least reliable networks were EVgo and Blink, which followed with 43 percent and 41 percent problems reported, respectively. DC fast-chargers had a reported issue rate of 34 percent, while owners faced problems with Level 2 chargers in 25 percent of sessions.
“The findings show that the public charging experience can vary widely based on the vehicle and the charging networks operating in one’s community and along frequent trips,” writes Drew Toher, Consumer Reports’ Campaign Manager for Sustainable Transportation projects. “This is an important consideration for those without access to home charging. With these findings, CR is encouraging all charging networks to take ownership of their performance and implement measures to improve reliability.”
The survey included responses from 1,230 owners of BEVs and plug-in hybrid EVs (PHEVs), detailing experiences from roughly 5,700 individual charging sessions. The majority of issues customers faced were related to hardware, while they also reported problems with payment, charging power, and other factors.
Out of those who said they had issues directly with the chargers, 76 percent said they encountered broken or unresponsive screens, or those with error messages.
Credit: Consumer Reports (graphic by Sharon Seidl)
Credit: Consumer Reports (graphic by Sharon Seidl)
Credit: Consumer Reports (graphic by Sharon Seidl)
Credit: Consumer Reports (graphic by Sharon Seidl)
Teslas constant push for improvements in action.💪
Superchargers are already among the best in the industry, but Tesla is still improving the system.⚡️ https://t.co/wD9D2Z1CJe
— TESLARATI (@Teslarati) February 21, 2025
READ MORE ON EV CHARGING: Tesla Superchargers dominate J.D. Power EV Charging Study
“By calling out broken screens, payment issues, and slow charging power, community members are crowdsourcing data that will hold charging networks accountable and improve drivers’ experience with public charging,” Toher adds. “This will help tackle the biggest impediment for consumers looking to purchase a more efficient vehicle.”
The release also notes that EV owners planning to charge beyond their home can take a few steps to help ensure the best experiences possible, including making accounts for several different charging networks, getting apps like A Better Route Planner, Plugshare, and CR partner Chargeway, and performing battery preconditioning, among others.
Tesla’s Superchargers have repeatedly been found to be the most reliable in markets around the world, and in surveys from Consumer Reports, JD Power, and other auto industry research firms. Rivian has also followed Tesla in taking routine measures to keep owners informed about the reliability of chargers. One such example includes the automaker’s deployment last April of “charging scores” for the RAN network, to help improve customer experiences by directing them to working stations.
Tesla exec highlights advantages of prefabricated Superchargers
Tesla Full Self-Driving v14.3.3 driver monitoring was reportedly scaled back in recent releases, but a new version that was released in the early hours of June 3 aimed to do a better job of keeping those in control of their cars honest, according to release notes.
The release notes for FSD v14.3.3, via Software Version 2026.14.6.7 added:
“Improved driver monitoring system sensitivity with better eye gaze tracking, eye wear handling, and higher accuracy in variable lighting conditions.”
However, Tesla said this was already enabled in the first rollout of FSD v14.3.3 in late May. We tested it anyway, especially as the Standard Speed Profile seemed less-than-worried about what you were doing during operation.
I decided to try out the Hurry and Mad Max Speed Profiles for this test, and it gave me results that I would have expected. Tesla has evidently ramped up driver monitoring based on the Speed Profile you are using to travel.
The more aggressive the Speed Profile, the more on the hook you will be for taking your attention away from the road. Our testing showed that Mad Max was less likely to allow you to do normal things like change music or adjust navigation without getting an on-screen warning or nag from the driver monitoring system.
Hurry Mode Results
On Hurry, the driver monitoring system on FSD v14.3.3, via Software Version 2026.14.6.7, was more restrictive than Standard but less restrictive than Mad Max. I found that I could scroll through music options for a considerable amount of time, more than 30 seconds:
Roughly :31 between first touching the center screen and getting the first nag
— TESLARATI (@Teslarati) June 3, 2026
Standard gave me about 80 seconds of phone scrolling with absolutely no nags or warnings in a previous test. It is worth noting that this was a previous branch of v14.3.3, but Standard is such a goodie-two-shoes on the road that it is my impression it would not change much.
Here’s an 80-second phone nag test on Tesla FSD v14.3.3.
No alerts, no nagging, no annoyance. https://t.co/1dxvTOw5Cn pic.twitter.com/vYViFpjfoK
— TESLARATI (@Teslarati) May 29, 2026
Mad Max Results
I spent the majority of the drive on Mad Max to see how it truly reacted to the driver having their attention elsewhere. While I did do a short phone test, I am aiming to steer away from those and use the center screen. I think it is a valid criticism that the phone test is dangerous and, not to mention, illegal in Pennsylvania. Changing the navigation and music is a more reasonable, more responsible, and safer test.
With Mad Max being the fastest and most aggressive Speed Profile, I anticipated this being the quickest mode to give me an alert that I needed to look at the road. That was the case with music:
🎥 Testing Tesla FSD v14.3.3 (via 2026.14.6.7) nags on Mad Max https://t.co/qZALU2OujY pic.twitter.com/XddOJ0D47x
— TESLARATI (@Teslarati) June 3, 2026
As well as adjusting Navigation, when I received two nags:
🎥 Testing Tesla FSD v14.3.3 (via 2026.14.6.7) nag while adjusting navigation
Two nags here https://t.co/qZALU2OujY pic.twitter.com/xa3dtaDG1L
— TESLARATI (@Teslarati) June 3, 2026
These nags were more than reasonable, and I think it’s probably good that Tesla is ramping up the driver monitoring. I do believe that it should be relatively strict across all of the Speed Profiles, especially with phone use. When using the center screen, the nag intervals should be based on the speed profile you are utilizing at the time.
These driver monitoring adjustments are a great thing to have while FSD is still under its “Supervised” moniker, but I expect Tesla to continue pushing the limits on what it will allow, especially considering CEO Elon Musk has hinted that phone use is capable with the more recent versions.
You can watch the full drive on YouTube below:
Tesla has responded to the skeptics of its Robotaxi program by launching a massive expansion of the unsupervised program in its initial rollout city of Austin.
The company’s geofence, the enabled area of operation for rides, now covers the entire Austin Metropolitan area, an incredible move just days after media headlines attempted to discredit the ride-hailing service.
Those who have access to the Tesla Robotaxi app on their smartphones can now request a ride in any portion of the Austin Metro area. The company confirmed this on the social media platform X:
Unsupervised Robotaxi now in the entire Austin Metro area https://t.co/eXNBdarvVS
— Tesla Robotaxi (@robotaxi) June 3, 2026
This is Tesla’s fifth expansion of the geofence, with the others occurring in July, early August, late August, and late October 2025. It has remained at that size since October 26, but Tesla has now more than doubled that size.
It is now covering the entire area, including suburbs like Pflugerville and Manor, as well as I-35 highways, Gigafactory Texas, and the Austin-Bergstrom Airport.
The move comes just days after various media outlets highlighted the small fleet size of Tesla’s Robotaxi fleet in Austin, something that is a reasonable criticism but an understandable move on the company’s part to prioritize safety.
Tesla has expanded its Robotaxi geofence many times, but its fleet has remained at a relatively conservative size as the company continues to push safety as its most crucial metric.
The latest expansion is a key indicator of Tesla’s comfort level to expand the ride-hailing service. The move shows Tesla is scaling unsupervised autonomy, as it demonstrates that the company’s Full Self-Driving system has reached sufficient reliability for a broader real-world deployment, which is something the company has worked on extensively.
It also shows Tesla is game for a competition with its rivals in the autonomous ride-hailing sector. Tesla has often matched or exceeded competitors like Waymo in coverage area, despite its smaller fleet. This step highlights Tesla’s iterative, data-driven progress toward a high-margin, app-based Robotaxi network.
It’s not the absolute largest area expansion ever, but achieving full unsupervised operations across a major metro is a key moment in the Robotaxi story. It shifts the program from limited pilot/testing toward a more mature commercial service, while gathering the miles needed for faster growth.
Tesla has improved Dashcam playback with an awesome new addition, as the company has launched a web-based version that is potentially easier to navigate and operate.
The tool is available at dashcam.tesla.com and will be enabled as your vehicle receives the 2026.20 Software Version. Clips that are captured by your Tesla will be available on the Online Dashcam Clip Viewer once the files on your car’s storage drive are encrypted.
Not a Tesla App first noticed the new feature, and states that once your Tesla updates to 2026.20, the car will automatically protect the clips with an encryption key that is uniquely tied to your owner account.
Tesla Launches New Web-Based Dashcam Viewer https://t.co/AlJKXYxujJ pic.twitter.com/4igicYpvkX
— Not a Tesla App (@NotATeslaApp) June 2, 2026
The web-based viewer should be easier to operate for most. All you will do is head over to dashcam.tesla.com and log in using your account credentials.
Ensure your vehicle is updated to 2026.20 in order for the web-based viewer tool to fetch your vehicle’s saved dashcam clips.
Currently, only a small percentage of owners are updated to this, so it may be a couple of weeks until a majority of owners in the fleet are able to access this feature.
Watching Dashcam clips on the Tesla smartphone app is quick and convenient, as they can also be easily downloaded and stored right on your smartphone.
However, the clips are sometimes tougher to navigate, and in order to get details like self-driving activation, speed, and turn signals, owners have to screen record the Tesla app and crop out the rest of the screen.
It could also be a massive storage saver as you’ll be able to download the Dashcam clips from the online viewer and save them to your laptop, desktop, a flash drive, or even an external hard drive. This will keep all your clips in one place.
Tesla Full Self-Driving v14.3.3 driver monitoring: We tested it
Tesla responds to Robotaxi skeptics with a massive move in Austin
