News
CR responds to Tesla over claims that its reviews are inaccurate and misleading
Consumer Reports has fired back at Tesla, issuing a statement that defends its recent report that predicts Model 3 to have “average reliability”. “Tesla appears unhappy that CR expects the new-to-market Tesla Model 3 to be of average reliability, which is generally a positive projection for any first model year of a car.” says CR in a press release sent to Teslarati.
The nonprofit organization that aims to educate consumers on the value of product, that can be anywhere from a household vacuum cleaner to an automobile, through its product testing reinforces its methodology for making predictions. “Here’s how we make the prediction” notes CR, addressing Tesla’s claim that the organization’s “automotive reporting is consistently inaccurate and misleading to consumers”.
“CR uses survey data it receives from car owners to predict the expected reliability of new cars being introduced to the market by looking across a manufacturer’s historic results (akin to how a weather forecaster predicts it will be sunny) — separate from the hands-on road tests we use for our overall score.” reads the press release.
The organization provides further reasoning for the predicted reliability rating assigned to Tesla’s latest mass market vehicle. “For the Model 3, we looked at more than 2,000 consumer survey responses about Tesla models. In fact, the Tesla Model S is now reported as having above average reliability for the first time ever. The Tesla Model S is also currently CR’s top rated car, period. (Kudos on both, Tesla!)”
We’ve provided the full press release from Consumer Reports below. Let us know what your thoughts are in the comments section.
CONSUMER REPORTS RESPONDS TO TESLA’S COMPLAINTS ON REPORTING, RESEARCH AND REVIEWS
Late yesterday, Tesla shared with select journalists what appears to have been a prepared statement of supercharged and unsupported claims about the performance and safety of their own vehicles and our 2017 Annual Reliability Survey results, taking the occasion to air a number of grievances against Consumer Reports (CR) and our overall reporting on Tesla and its products.
As is often the result of any new product or company that electrifies the market, Tesla does garner an outsized level of attention, scrutiny and discussion by the media. While we appreciate Tesla’s efforts to typically embrace and navigate, if not directly steer, this attention, we would like to offer some clarity on the examples they cite. (For other, perhaps not surprisingly Tesla-positive, examples from CR, you can visit the articles currently available at the Tesla press site, at least until they pull those links down, or visit us at CR.org).
Tesla seems to misunderstand or is conflating some of what we fundamentally do — our Annual Reliability Survey report and the related predictions versus our car reviews and tests.
First, Tesla appears unhappy that CR expects the new-to-market Tesla Model 3 to be of average reliability, which is generally a positive projection for any first model year of a car. This expectation is based on CR’s 2017 Annual Reliability Survey, measuring the dependability as opposed to the satisfaction, of more than 300 car models, model year 2000 to 2017, using the responses of individual owners of more than 640,000 vehicles. We provide this information to help people make informed purchasing decisions as new products reach the market.
Here’s how we make the prediction: CR uses survey data it receives from car owners to predict the expected reliability of new cars being introduced to the market by looking across a manufacturer’s historic results (akin to how a weather forecaster predicts it will be sunny) — separate from the hands-on road tests we use for our overall score.
For the Model 3, we looked at more than 2,000 consumer survey responses about Tesla models. In fact, the Tesla Model S is now reported as having above average reliability for the first time ever. The Tesla Model S is also currently CR’s top rated car, period. (Kudos on both, Tesla!)
Second, Tesla has taken larger issue with how CR produces car ratings, citing specific examples where they think our testing methods fell short or were unfair. CR conducts a battery of 50 standardized tests across all the vehicles we review — we have a lot of mileage in this arena. We also continuously update our ratings as new surveys are conducted and we test the cars we purchase to reflect the current realities of what a consumer should expect in the marketplace. (That’s right, purchase. CR does not accept any advertising and purchases the products we rate like any other regular person.) The Model S rating has changed over time, going up and down, as new data becomes available.
Thanks to technological advances such as product changes delivered by an over-the-air software update and thereby adding or subtracting features, we reevaluate products to inform consumers about what to expect after any update. These changes are then reflected in our ratings. Tesla frequently updates its software in just this way, which is relatively unique in the automotive market, often resulting in material changes to its products and therefore our ratings — both positively and negatively. It also happens to drive more frequent press coverage given the need to communicate product changes to consumers.
While our reliability survey data feeds into the overall score we give any product,that is just one input. As with all the cars we review, you can rest assured that we will thoroughly test and evaluate the Model 3 with the same care and scrutiny we apply to all the cars we test just as soon as we can get one — we’re waiting patiently along with other consumers.
As an independent, nonprofit organization that works side-by-side with consumers to create a fairer, safer, and healthier world, CR provides trusted knowledge people depend on to make better, more informed choices. We conduct evidence-based product testing and ratings, rigorous research, hard-hitting investigative journalism, public education, and steadfast advocacy on behalf of consumers’ interests. Buying a car that has an average or above average score for predicted reliability will likely reduce the chances of having problems with the car.
We at CR are confident in our data, methods, and reporting — and the historic results we’ve achieved in improving consumer products, services, and the marketplace. We will continue to report on and test Tesla’s products in the same fair-minded, consumer-focused way we do with all manufacturers, to help shape products to best serve the needs of consumers.
News
Tesla is already expanding its Rental program aggressively
The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.
Tesla is looking to expand its Rental Program aggressively, just weeks after the program was first spotted on its Careers website.
Earlier this month, we reported on Tesla’s intention to launch a crazy new Rental program with cheap daily rates, which would give people in various locations the opportunity to borrow a vehicle in the company’s lineup with some outrageous perks.
Along with the cheap rates that start at about $60 per day, Tesla also provides free Full Self-Driving operation and free Supercharging for the duration of the rental. There are also no limits on mileage or charging, but the terms do not allow the renter to leave the state from which they are renting.
🚨🚨 If you look up details on the Tesla Rental program on Google, you’ll see a bunch of sites saying it’s because of decreasing demand 🤣 pic.twitter.com/WlSQrDJhMg
— TESLARATI (@Teslarati) November 10, 2025
The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.
Job postings from Tesla now show it is planning to launch the Rental program in at least three new states: Texas, Tennessee, and Massachusetts.
The jobs specifically are listed as a Rental Readiness Specialist, which lists the following job description:
“The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand-off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.”
It also says that those who take the position will have to charge and clean the cars, work with clients on scheduling pickups and drop-offs, and prepare the paperwork necessary to initiate the rental.
The establishment of a Rental program is big for Tesla because it not only gives people the opportunity to experience the vehicles, but it is also a new way to rent a car.
Just as the Tesla purchasing process is more streamlined and more efficient than the traditional car-buying experience, it seems this could be less painful and a new way to borrow a car for a trip instead of using your own.
Elon Musk
Elon Musk’s xAI gains first access to Saudi supercluster with 600k Nvidia GPUs
The facility will deploy roughly 600,000 Nvidia GPUs, making it one of the world’s most notable superclusters.
A Saudi-backed developer is moving forward with one of the world’s largest AI data centers, and Elon Musk’s xAI will be its first customer. The project, unveiled at the U.S.–Saudi Investment Forum in Washington, D.C., is being built by Humain, a company supported by Saudi Arabia’s Public Investment Fund.
The facility will deploy roughly 600,000 Nvidia GPUs, making it one of the world’s most notable superclusters.
xAI secures priority access
Nvidia CEO Jensen Huang stated that the planned data center marks a major leap not just for the region but for the global AI ecosystem as a whole. Huang joked about the sheer capacity of the build, emphasizing how unusual it is for a startup to receive infrastructure of such magnitude. The facility is designed to deliver 500 megawatts of Nvidia GPU power, placing it among the world’s largest AI-focused installations, as noted in a Benzinga report.
“We worked together to get this company started and off the ground and just got an incredible customer with Elon. Could you imagine a startup company, approximately $0 billion in revenues, now going to build a data center for Elon? 500 megawatts is gigantic. This company is off the charts right away,” Huang said.
Global Chipmakers Join Multi-Vendor Buildout To Enhance Compute Diversity
While Nvidia GPUs serve as the backbone of the first phase, Humain is preparing a diversified hardware stack. AMD will supply its Instinct MI450 accelerators, which could draw up to 1 gigawatt of power by 2030 as deployments ramp. Qualcomm will also contribute AI200 and AI250 data center processors, accounting for an additional 200 megawatts of compute capacity. Cisco will support the networking and infrastructure layer, helping knit the multi-chip architecture together.
Apart from confirming that xAI will be the upcoming supercluster’s first customer, Musk also joked about the rapid scaling needed to train increasingly large AI models. He joked that a theoretical expansion one thousand times larger of the upcoming supercluster “would be 8 bazillion, trillion dollars,” highlighting the playful exaggeration he often brings to discussions around extreme compute demand.
Elon Musk
Elon Musk debunks pay package and lip reader claims in double takedown
Musk’s quick debunks highlighted once more that X is an ideal platform for directly countering misinformation.
Elon Musk recently took to X to debunk some misinformation about his 2025 CEO performance award, as well as some comments he made during Donald Trump’s banquet in honor of Saudi Prince Mohammed bin Salman.
Musk’s quick debunks highlighted once more that X is an ideal platform for directly countering misinformation.
Musk’s pay package
Elon Musk’s 2025 CEO performance award was created as a path for him to gain a 25% stake in Tesla. It would also make him a trillionaire, provided that he manages to meet all of the performance award’s aggressive targets. This has not stopped critics from running with the apparent narrative that Musk will be getting the $1 trillion with utmost certainty, however.
This included the More Perfect Union account on X, which noted that “Elon Musk is set to make more than every U.S. elementary school teacher combined, according to the Washington Post.”
Musk responded to the pro-union amount’s post, highlighting that he has not earned any of his $2025 performance award so far. Musk also noted that those who believe he will be getting $1 trillion should invest in TSLA stock, as his compensation is tied to the company’s performance and growth. Investors who hold their TSLA until Musk achieves his full pay package would likely get notable returns.
Lip reader fail
Musk also debunked claims from the Daily Mail, which claimed that he made an “explosive” remark at Trump’s banquet for Saudi Prince Mohammed bin Salman. Citing observations from lip reader Nicola Hickling, the Mail claimed that Musk asked Pfizer CEO Albert Bourla, “What is your opinion, is he a terrorist?” The publication also posted a video of Musk allegedly making the risqué comment on X.
Musk proceeded to correct the publication, stating that the lip reader’s observations were fake. Instead of asking the Pfizer CEO if the Saudi Prince was a terrorist, Musk noted that he was asking the executive about cancer medicine. “False, I was asking about upcoming cancer drugs,” Musk wrote in a response on X.
Musk’s comments resulted in numerous critical responses to the Mail’s video, with some X users joking that the lip reader who analyzed the clip should probably get a visual acuity test, or a better training course on lip reading at least.
Tesla is already expanding its Rental program aggressively
Elon Musk’s xAI gains first access to Saudi supercluster with 600k Nvidia GPUs
