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GM Cruise unit issues fleet-wide ‘recall’ following viral collision
General Motors’ (GM) self-driving taxi unit, Cruise, has “recalled” its fleet of vehicles following a viral crash with a bus earlier this week.
Automakers worldwide are investing billions into autonomous driving, and while Tesla and Mercedes are currently the clear leaders, other top brands, including Ford, Hyundai/Kia, and GM, have also entered the mix. For GM, that comes in the form of its level 3 autonomous taxis serving the San Francisco area under the brand name Cruise. However, in this effort, there have been a few hurdles, and earlier this week, Cruise was forced to introduce a fleet-wide OTA update recall to fix an issue that made the company go viral.
As initially reported by Reuters, the Cruise robotaxi that has gained so much notoriety over the past week collided with a San Francisco bus, injuring nobody but causing minor damage to the Cruise vehicle. Now, to ensure this issue doesn’t reappear, Cruise issued an OTA update, stating that the vehicle had incorrectly predicted the movement of the bus in front of it.
The details of this week’s crash were outlined in a blog post from Cruise CEO Kyle Vogt. According to Vogt, the bus had driven in front of the Cruise vehicle roughly one block earlier, and the taxi followed the bus, continuing its pre-existing route. The robotaxi made an error when the bus stopped abruptly, which resulted in the autonomous vehicle colliding into the back of it at roughly ten mph.
The recall issued by the company affects all 300 of its vehicles, and according to the CEO, it will ensure that this rare situation doesn’t happen again.
“Fender benders like this rarely happen to our AVs,” began Vogt, “but this incident was unique. We do not expect our vehicles to run into the back of a city bus under any conditions, so even a single incident like this was worthy of immediate and careful study.”
Luckily, as noted by the CEO, this occurrence is quite rare, with the last time it happened being in early 2022. Nonetheless, Vogt states that this is only more reason to double down on safety and improve the product.
“The process we followed, in this case, is just one example of our commitment to safety and our ability to rapidly diagnose, react to, and remedy any issues we may encounter,” continued the Cruise CEO. “We will undoubtedly continue to discover ways in which we can improve, even if that involves changing software that is currently deployed in the field. We think any potential improvement to roadway safety is worthwhile, and we will approach it with the same level of rigor as we’ve demonstrated here. These continuous improvements are likely to make voluntary recalls commonplace.”
As for GM, the progress made by Cruise may become significantly more valuable as it plans to introduce more vehicles shortly capable of using its level 2 “SuperCruise” autonomous driving system. And while these products will be far from the capabilities of the Cruise taxis in California, they can serve as a taste of what is to come as America’s largest automaker continues to work on AV improvement.
What do you think of the article? Do you have any comments, questions, or concerns? Shoot me an email at william@teslarati.com. You can also reach me on Twitter @WilliamWritin. If you have news tips, email us at tips@teslarati.com!
News
Tesla Semi’s biggest adoptee gives an update on production timeline
Tesla recently received its largest order for the all-electric Semi from Einride, a Swedish transport service, for 500 units, a groundbreaking invoice to receive before the first deliveries begin.
Even more remarkable, Einride CEO Roozbeh Charli said in a recent interview that he expects his company to take delivery of all 500 — the entire order — before the end of 2027. He even expects to have 75 Tesla Semi units in the Einride fleet before the end of this year.
🚨 Einride CEO Roozbeh Charli on the Tesla Semi partnership:
“If we start with the Amazon announcement that we did earlier this year, that was on the back of having gone through a proving period together with them and proving out our technology. Then we took that next step in… pic.twitter.com/oazkXjwoig
— TESLARATI (@Teslarati) August 28, 2026
Charli said the Tesla partnership was part of a broader push, along with its earlier partnership with Amazon. Einride is assisting Amazon with the use of its Saga AI platform, which helps eliminate questions about budgeting and forecasting for logistics companies.
The Semi, as well as Tesla’s production and subsequent delivery of the units to Einride, will help the company “to have a good supply of vehicles that we can deploy on the [Saga AI] platform,” Charli said. “Tesla is also a relationship we’ve had for a while, and as the Tesla Semi deliveries are firming up, we decided to do a larger commitment to that and deploy that on our platform.”
In its initial announcement, Einride said it anticipated taking delivery of the trucks over the next two years, but now it appears the company is expecting all 500 units within the next 16 months.
Built at a dedicated factory in Sparks, Nevada, the Tesla Semi has been perhaps the biggest and most intensive testing process the company has ever had for a single vehicle model. For the past several years, Tesla has been working with many companies, most notably Frito-Lay and PepsiCo, to gain knowledge on the performance on regional routes.
Tesla plans to launch the Semi officially on September 24, five months after production started ramping.
Additionally, drivers have said they are happy about the Semi’s performance and that its numerous safety and productivity features have made their jobs and routes much easier.
News
Tesla Cybercab uses a unique strategy for picking up the right rider
Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.
Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.
This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.
🚨 Tesla is using different light bar colors to help riders understand which vehicle is theirs
Pretty cool strategy pic.twitter.com/eGMpEMeRpc
— TESLARATI (@Teslarati) August 27, 2026
Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.
Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.
Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.
Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.
Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.
News
Tesla ends in-house wrap service that always seemed like a short-term program
Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.
After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.
By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.
Tesla revamps in-house vinyl wrap service with better pricing
It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.
However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:
Tesla has made a LOT of changes to its online shop recently — price increases, price cuts, new options, and several products being removed entirely.
Some of the biggest increases are wheel covers. 👀
📈 PRICE INCREASES
• 2017-2023 | Model 3 Aero Wheel Cover — Style: Refresh…— Phoenix Self-Driving 🐦🔥 (@PhoenixFSD) August 25, 2026
Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.
However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.
Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.
Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.