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Interview with Anna: “My Tesla saved our lives”

Credit: Anna Febiana

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In an interview with Teslarati, an early Tesla Model 3 owner, shared her story of how her Tesla saved her and her family’s lives when they were hit by another car. Anna Febiana was picking up her son and daughter from school and were just minutes away from their home when they were struck by a BMW.

Anna took delivery of her Model 3 in December of 2018 and the accident happened on October 1, 2019. Although it happened two years ago, this was a hard story for Anna to share due to the trauma but she believed that people need to know that her Tesla saved her and her family’s lives.

“That was a Thursday afternoon and the crazy thing is that people think accidents happen on the freeway or the busy street. No, it was two miles away from my house at a quiet intersection. I was hit by a Series 5 BMW. I think it’s an older version, like the early 2000s. The car was bigger than my Tesla Model 3.”

The impact caused her car to spin twice and crash into a wooden street pole that fell onto the roof over her Model 3. It was the glass roof that prevented the pole from fully penetrating the roof. Although it left a hole, the glass held.

Credit: Anna Febiana

Tesla glass is a key safety design in its vehicles and it can not only protect drivers from UV rays but it can take on four times the weight of the car. This fact has been proven in multiple stories of accidents where miraculously, the occupants in the car survived.

“I don’t think we could have come out of the car to tell this story if it’s not for stable the Model 3 was. But also especially for my son, if it was not for how strong the roof of the car was, I don’t think he would be here,” Anna told me over the phone.

Credit: Anna Febiana

Anna’s daughter was sitting on the back passenger’s side where the impact occurred. Although she and her daughter had concussions, there were no bruises.

“The back wheel on the passenger side was completely crooked. My daughter was sitting there and because of how good the airbags were inside, I believe that saved my daughter. Both my daughter and I had concussions. My daughter had it a little bit worse than I had it. But there were no bruises on my daughter. It’s a miracle.”

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Anna told me that she believed that God protected her that day through how safe the Model 3 was. She also didn’t realize how bad the accident was.

“After the accident, my son had all this corn-sized glass on top of his head and I didn’t have time to analyze anything. I was so shocked. My kids were in shock. My son had a bloody nose and half of his face was swollen.”

Credit: Anna Febiana

At that moment, her focus was on her children, not the accident itself. So she didn’t realize how bad it was until afterward. The car, she told me, didn’t flip over and they were able to leave the car.

When she saw the car after the accident, that’s when the gravity of the situation set in. She realized that all of the airbags had been deployed. And there was a big dent in the glass roof and a hole. The hole was above where her son was sitting. It was then she realized where those corn-sized pieces of glass came from.

“I don’t know if any other car has airbags the way Tesla designs the car with the airbags but with the strong impact, I had the side airbags deployed. The back–and I believe, as I said, saved my kids. That and how strong the car was.”

“My daughter got out of that crash with just a concussion. It’s a testament to how well built the car was.”

“When my car spun and stopped, the back of the car hit a street pole. I’ve never seen a wooden street pole anymore. I believe that the pole is the last of a kind in the city. It’s a wooden pole that held three different street signs. It was so heavy and I think that’s why the glass broke but it didn’t break completely.”

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“Coming back and looking at the car, I got chills. Had it been any other glass or roof, I don’t think my son would be here today. He was sitting under that pole.”

Anna was the first person in her circle of friends to buy a Tesla. Many of her friends said that she was fancy and no, she was just tired of paying for service and maintenance and wanted to contribute to the planet by driving an EV.

Credit: Anna Febiana

After the accident, she told me that many of her friends had skeptical questions. She told them that she was alive because her car was a Model 3. And of course, she was going to get another Tesla.

“People need to know. This is a good car. It’s fancy for some people. But it’s safe and I will get it again. And we got another Model 3.”

Credit: Anna Febiana

Note: Johnna is a Tesla shareholder and supports its mission. 

Your feedback is important. If you have any comments, or concerns, or see a typo, you can email me at johnna@teslarati.com. You can also reach me on Twitter @JohnnaCrider1

 

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Johnna Crider is a Baton Rouge writer covering Tesla, Elon Musk, EVs, and clean energy & supports Tesla's mission. Johnna also interviewed Elon Musk and you can listen here

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Cybertruck

Tesla Cybertruck windshield protection just got cheaper

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Credit: Tesla

Tesla is lowering the monthly price of its Cybertruck Windshield Protection Plan from $35 to $25. The new rate will apply to the first payment on or after October 1, 2026. Tesla has told subscribers that all other benefits stay the same.

The plan covers unlimited repairs for chips and minor cracks on the front windshield. It also includes one full replacement every 12 months at no extra charge. Additional replacements in the same year carry a $100 deductible. Service is performed with Tesla glass and camera calibration, which matters because Autopilot and Full Self-Driving rely on those lenses behind the windshield.

There is no long-term contract. Coverage applies only to the front glass and does not include collision, vandalism, or weather damage.

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The Cybertruck’s large, complex windshield has been more expensive to replace than glass on Tesla’s cars, which is why the pickup started at a higher subscription price. The $10 monthly cut reduces the annual cost from $420 to $300. Tesla has not publicly explained the change. The timing coincides with a year of claims data after the plan was extended to the Cybertruck.

Tesla sells several related protection products as monthly subscriptions through the Tesla app. The Windshield Protection Plan is also offered on other models. Model 3 and Model Y currently cost $16 a month. Those passenger-car rates are unchanged in the latest Cybertruck notice.

The Wheel and Tire Protection Plan covers road-hazard damage such as potholes, nails, and debris. Repairs are unlimited. Each wheel or tire replacement appointment has a $25 deductible. Pricing varies by model and whether the vehicle is a Performance version. Tesla is raising some of those rates on the same October 1 date.

Reported examples include Model 3 Performance moving from $16 to $24 and Model Y Performance from $20 to $24. Cybertruck wheel-and-tire coverage has been listed at $20 a month for the standard configuration.

A separate Luxe Package bundles four years of windshield coverage, wheel-and-tire coverage, and recommended maintenance on certain new Model S, Model X, and Cyberbeast orders, although the Model S and X are now defunct.

Tesla also offers an Extended Service Agreement after the basic vehicle warranty ends. That product covers many Tesla-manufactured parts rather than glass or tires. Together, the plans give owners a menu of targeted, cancel-anytime coverage instead of relying only on auto insurance.

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Tesla Cybercab fleet grows in Austin ahead of launch event

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Credit: Teslarati

UPDATE: The number has now been updated to 45 units, up from 7!

Tesla is bolstering its Cybercab fleet with the State of Texas’s regulatory bodies ahead of the planned launch of the all-electric ride-hailing vehicle this Thursday.

Seven purpose-built Tesla Cybercabs have been added to Texas’s official automated vehicle registry, appearing in the Texas Motor Carrier Credentialing System (TxMCCS) public lookup just three days before Tesla’s invite-only Cybercab launch event in Austin on September 3.

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The records, visible through TxDMV’s Motor Carrier and Automated Motor Vehicle Operator Lookup, list seven 2026 Tesla Cybercabs under Tesla Robotaxi, LLC. Their VINs begin with the 5YJA prefix, distinct from the 7SAYG Model Y robotaxis that already dominate Tesla’s Texas fleet.

Community trackers that scrape the same public database recorded the new entries on August 31, bringing Tesla’s authorized Texas robotaxi total to 276 vehicles: 269 Model Ys and the seven Cybercabs:

Texas Senate Bill 2807, which took effect in late May 2026, created a self-certification framework for commercial Level 4 operations. Operators file through TxMCCS, attest to SAE Level 4 capability, maintain insurance, and keep an active vehicle list.

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Tesla completed that process months earlier for its existing Model Y Robotaxi service, which has carried paying passengers in Austin, Dallas, Houston and other markets. Adding the Cybercabs to the same authorization means the new two-seat, steering-wheel-free vehicles are now legally recognized for commercial use on Texas roads.

The timing is deliberate as Tesla scheduled the September 3 event at its Austin campus after sending invitations to selected Robotaxi riders and other guests. The company has described the evening as a chance to “experience the future of full autonomy” and plans to livestream it.

Production Cybercabs, which lack pedals and a steering wheel, have been rolling off the Giga Texas line for months; some earlier examples still carried temporary driver controls for data collection. Registering a small fleet of the finished design immediately before the public event signals that Tesla intends to move the purpose-built vehicle from factory and test tracks into the same Robotaxi app already used by Model Y passengers.

The seven units remain a tiny fraction of Tesla’s overall Texas authorization and far smaller than competing fleets. Registration does not automatically equal unsupervised public rides; it is the legal prerequisite.

Still, the sudden appearance of Cybercab VINs in the state’s lookup system, after a year of Model Y-only listings, is the clearest official confirmation yet that Tesla’s dedicated robotaxi hardware is entering the regulatory pipeline at the same moment the company is preparing to show it to invited guests and a global livestream audience.

Whether those seven vehicles appear at the September 3 event or begin carrying passengers shortly afterward, their presence in TxMCCS marks a concrete regulatory step that has been anticipated since the Cybercab concept was first revealed.

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Tesla expands driverless Robotaxi geofence in Austin

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Credit: @JoeTegtmeyer/X

Tesla has expanded the operational geofence for its driverless Robotaxi service in Austin, Texas, marking the first such increase in some time. The updated Service Area for Robotaxi in Austin now spans about 288 square miles and is roughly 9 percent larger than the previous boundary.

This incremental growth adds approximately 24 square miles of coverage, bringing the prior zone of roughly 264 square miles into a broader footprint that better serves northern suburbs.

The expansion extends the geofence northward toward Pflugerville along the US 183 corridor, incorporating additional neighborhoods north of the Domain and areas such as Mesa Park. These additions include higher-end residential and commercial districts that previously sat just outside the allowed operating zone.

Riders can now request unsupervised trips that begin or end in these newly included locations, provided the entire route remains inside the digital boundary:

Tesla first launched public Robotaxi operations in Austin in mid-2025 with a modest initial zone of about 20 square miles. Subsequent enlargements in 2025 and early 2026 steadily grew the map until it covered much of the metropolitan area.

After the last major update roughly ten months earlier, the company held the boundary steady while it collected additional miles and refined the FSD suite.

The modest nine percent increase still matters for daily utility. Longer trips become possible, more residents gain access, and the fleet can accumulate more diverse real-world data across new road types and traffic patterns. Observers note that the added territory aligns with existing Tesla service infrastructure, which could support more efficient vehicle staging in the North end of Austin.

Although the geofence has grown, Tesla continues to operate a relatively small unsupervised fleet in the city. The company has emphasized safety and software readiness over rapid geographic scaling. This latest map update signals that Tesla remains committed to expanding Robotaxi availability in its home market as it prepares for further software improvements and potential Cybercab deployments.

The 288-square-mile zone now gives Austin riders one of the larger driverless service areas currently available in the United States.

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