In an interview with Teslarati, an early Tesla Model 3 owner, shared her story of how her Tesla saved her and her family’s lives when they were hit by another car. Anna Febiana was picking up her son and daughter from school and were just minutes away from their home when they were struck by a BMW.
Anna took delivery of her Model 3 in December of 2018 and the accident happened on October 1, 2019. Although it happened two years ago, this was a hard story for Anna to share due to the trauma but she believed that people need to know that her Tesla saved her and her family’s lives.
“That was a Thursday afternoon and the crazy thing is that people think accidents happen on the freeway or the busy street. No, it was two miles away from my house at a quiet intersection. I was hit by a Series 5 BMW. I think it’s an older version, like the early 2000s. The car was bigger than my Tesla Model 3.”
The impact caused her car to spin twice and crash into a wooden street pole that fell onto the roof over her Model 3. It was the glass roof that prevented the pole from fully penetrating the roof. Although it left a hole, the glass held.
Tesla glass is a key safety design in its vehicles and it can not only protect drivers from UV rays but it can take on four times the weight of the car. This fact has been proven in multiple stories of accidents where miraculously, the occupants in the car survived.
“I don’t think we could have come out of the car to tell this story if it’s not for stable the Model 3 was. But also especially for my son, if it was not for how strong the roof of the car was, I don’t think he would be here,” Anna told me over the phone.
Anna’s daughter was sitting on the back passenger’s side where the impact occurred. Although she and her daughter had concussions, there were no bruises.
“The back wheel on the passenger side was completely crooked. My daughter was sitting there and because of how good the airbags were inside, I believe that saved my daughter. Both my daughter and I had concussions. My daughter had it a little bit worse than I had it. But there were no bruises on my daughter. It’s a miracle.”
Anna told me that she believed that God protected her that day through how safe the Model 3 was. She also didn’t realize how bad the accident was.
“After the accident, my son had all this corn-sized glass on top of his head and I didn’t have time to analyze anything. I was so shocked. My kids were in shock. My son had a bloody nose and half of his face was swollen.”
At that moment, her focus was on her children, not the accident itself. So she didn’t realize how bad it was until afterward. The car, she told me, didn’t flip over and they were able to leave the car.
When she saw the car after the accident, that’s when the gravity of the situation set in. She realized that all of the airbags had been deployed. And there was a big dent in the glass roof and a hole. The hole was above where her son was sitting. It was then she realized where those corn-sized pieces of glass came from.
“I don’t know if any other car has airbags the way Tesla designs the car with the airbags but with the strong impact, I had the side airbags deployed. The back–and I believe, as I said, saved my kids. That and how strong the car was.”
“My daughter got out of that crash with just a concussion. It’s a testament to how well built the car was.”
“When my car spun and stopped, the back of the car hit a street pole. I’ve never seen a wooden street pole anymore. I believe that the pole is the last of a kind in the city. It’s a wooden pole that held three different street signs. It was so heavy and I think that’s why the glass broke but it didn’t break completely.”
“Coming back and looking at the car, I got chills. Had it been any other glass or roof, I don’t think my son would be here today. He was sitting under that pole.”
Anna was the first person in her circle of friends to buy a Tesla. Many of her friends said that she was fancy and no, she was just tired of paying for service and maintenance and wanted to contribute to the planet by driving an EV.
After the accident, she told me that many of her friends had skeptical questions. She told them that she was alive because her car was a Model 3. And of course, she was going to get another Tesla.
“People need to know. This is a good car. It’s fancy for some people. But it’s safe and I will get it again. And we got another Model 3.”
Note: Johnna is a Tesla shareholder and supports its mission.
Your feedback is important. If you have any comments, or concerns, or see a typo, you can email me at johnna@teslarati.com. You can also reach me on Twitter @JohnnaCrider1
Tesla has once again demonstrated strong customer focus by swiftly addressing and fully refunding a bizarre Supercharger pricing glitch that affected drivers in Atlantic Canada.
The issue surfaced earlier this month when the Tesla app began displaying dramatically inflated per-minute charging rates at stations in Prince Edward Island and parts of New Brunswick.
One widely shared screenshot from a Charlottetown, PEI Supercharger showed rates reaching ridiculous levels: $6.00 per minute for the 180-250 kW tier, along with $3.57/min for 100-180 kW and $2.29/min for 60-100 kW.
Correct pricing will be going live at midnight tonight. All fees since July 2nd 2026 will be waived.
— Tesla Charging (@TeslaCharging) July 13, 2026
These figures were several times higher than normal Supercharger pricing in the region.
To put the error in perspective, charging at the highest incorrect rate would have been shockingly expensive.
At 250 kW, a common charging speed at Superchargers, a vehicle pulls roughly 4.17 kWh per minute. Under the glitch, a driver spending just 10 minutes at peak power would face a $60 bill. A typical 20- to 30-minute session to add meaningful range could have cost $120 to $180 or more, before any congestion fees.
Tesla gets another layer of gamification with Free Supercharging on the line
By comparison, standard Canadian Supercharger rates usually fall between $0.25 and $0.60 per kWh, making a similar session cost roughly $15–$40. The erroneous per-minute structure, combined with the inflated numbers, turned what should be a convenient stop into a potential financial shock.
The glitch appears to have started sometime around early July, and quickly drew attention on social media as owners questioned whether Tesla had implemented steep hidden increases. Some drivers even reported seeing $0 charges in their history, indicating broader billing confusion.
Tesla’s official Charging account on X stated that correct pricing would roll out at midnight on July 13, so the fix is already in effect. More importantly, the company announced it would waive all fees for every Supercharger session since July 2. This blanket waiver covers the entire affected period without requiring users to file individual claims, with automated refunds expected soon. The decision affects stations in PEI and nearby areas in New Brunswick and Nova Scotia.
It’s a classy move, and rather than issuing partial credits or forcing owners to submit support tickets, Tesla simply absorbed the cost of the system error and made drivers whole. In an industry where hidden fees and bill disputes are common, Tesla’s proactive, no-questions-asked approach reinforces owner trust and highlights the company’s commitment to service excellence.
The incident, while disruptive for a short time, ultimately showcases Tesla’s ability to own mistakes and prioritize customer satisfaction. Atlantic Canada Tesla owners can now charge with confidence again, knowing the company has their back when technology glitches occur.
In an era of complex EV billing, such transparency and generosity are refreshing and set a positive example for the industry.
SpaceX’s Starlink has launched its latest residential hardware kit: the V5. Designed for reliable high-speed internet, the new terminal represents a significant leap forward in user equipment.
The next generation Starlink Kit is designed to deliver reliable, high-speed home internet. Starlink V5 has a smaller form factor and lightweight design with greater power efficiency than the Starlink V4.
With speeds up to 375+ Mbps, Starlink V5 delivers seamless connectivity… pic.twitter.com/0dorU6n0oD
— Starlink (@Starlink) July 14, 2026
The new V5 Starlink kit features a dramatically smaller and lighter form factor, measuring approximately 384 mm x 306 mm x 34 mm and weighing just 1.1 kg, which is less than half the weight of the previous V4 model, which was 2.9 kg.
This compact design makes installation easier and more versatile, whether mounted on a roof, pole, or even integrated with a pipe adapter. An integrated LED light aids setup in low-light conditions.
Power efficiency sees major gains too. The V5 draws only 35-50W, reducing energy consumption and making it ideal for off-grid or solar-powered setups. Despite its smaller size, performance remains robust. Starlink claims peak speeds of 375+ Mbps, supported by a new Wi-Fi 6 Router Mini that covers up to 2,200 square feet and connects up to 235 devices simultaneously.
The kit maintains strong signal reliability in diverse environments, from urban rooftops to remote rural areas, as demonstrated in the promo footage released by SpaceX, showing seamless operation under cloudy skies.
These improvements expand suitable applications considerably. Households can enjoy lag-free 4K streaming, smooth video conferencing, online gaming, and smart home device management without interruption. The V5’s efficiency and portability also benefit RVs, small businesses, and temporary installations in disaster-recovery zones where quick deployment is critical. Its lightweight build lowers shipping costs and simplifies user handling compared to bulkier predecessors.
Starlink’s Broader Impact on Global Internet Connectivity
Since SpaceX began launching Starlink satellites in 2019, the constellation has grown rapidly. By mid-2026, over 10,400 satellites orbit Earth, with thousands more deployed annually. This massive low-Earth-orbit network delivers broadband to approximately 160 countries and territories, reaching millions of users who previously lacked reliable internet access.
Starlink plays a vital role in bridging the digital divide. It provides essential connectivity to remote communities, maritime vessels, airlines, and regions affected by natural disasters or infrastructure gaps. By combining advanced satellite technology with iterative hardware upgrades like the V5 kit, SpaceX continues to push the boundaries of global internet access, fostering education, economic opportunity, and emergency response capabilities worldwide.
As production ramps up, the V5 promises to make high-performance internet even more accessible to users everywhere.
Electric vehicle maker Lucid Group has denied rumors of an imminent bankruptcy after a report from this morning sent the stock on a dramatic drop on Wall Street, seeing losses of more than 40 percent during trading hours.
Lucid’s Director of Communications, Nick Twork, responded to the report from Eletric-Vehicles.com, which stated the company’s restructuring advisor, AlixPartners, was asked to review two decisions: taking Lucid shares private or filing for Chapter 11 bankruptcy protection.
The report also claims AlixPartners told the Lucid board to “concentrate on Gravity production while improving its quality, and to temporarily hold back the Lucid Air, the sedan that has defined the company since its launch.”
Twork said:
$LCID The rumors are completely false. The company has sufficient liquidity to carry its operations well into next year, as recently published in its last quarterly filings, and it has not formed any special Board committee to explore the scenarios reported today. Our focus is…
— Nick Twork (@ntwork) July 14, 2026
Shares rebounded after the response to the report, halving its losses as the trading day neared 3 p.m. Eastern.
Lucid has struggled to get its sales off the ground and into more respectable numbers, but the company is in its early years, when things are hard to begin with. It is also backed by several notable investors, including the Saudi Public Investment Fund (PIF), which has nearly limitless money and likely would not ditch an investment of this size so soon.
Lucid shares were down just 14 percent at the time of publication, a far cry from the 55 percent its losses topped out at during the day.
Tesla responds to strange Supercharging pricing error with classy move
SpaceX unveils Starlink next-gen V5 kit: here’s what’s new
