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Tesla launches integration with DIMO connected car app

Credit: DIMO

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Tesla has launched the capability for direct integration with DIMO, a decentralized connected car app that lets users connect to networks like vehicle fleets and earn rewards.

DIMO announced the direct integration with Tesla’s vehicles in a press release on Tuesday, set to let Tesla owners manage permissions with their data, connect to vehicle fleet networks, and earn rewards for sharing data directly through the app. Tesla is the first major automaker to enable such an integration, and the company already has 20,000 Tesla vehicles and a total of 109,000 vehicles integrated with the DIMO platform.

In a statement to Teslarati, DIMO Co-Founder Alex Rawitz pointed to Tesla’s approach to opening developer platforms as a good one, noting that platform openness and user choice are worth prioritizing.

“Connected services have not been the goldmine that the auto industry expected,” Rawitz said. “One of the reasons for that has been underwhelming developer platforms that don’t put users first. Tesla is certainly bringing the industry in the right direction by making their platform more open and giving users choice with what apps they can enable for their car.”

“Where many automakers struggle with issues of security, privacy, and openness, Tesla continues to lead the way by officially supporting robust connections with open mobility platforms,” DIMO writes in the release. “Tesla drivers will now be able to seamlessly manage their connection to DIMO via their Tesla app or infotainment system and continue earning rewards for simply having their vehicle connected to the network.”

To sign up, Tesla owners simply need to download the DIMO app and connect their vehicles to the network here, where they can toggle data permissions and earn money for staying connected. You can learn more about the program on DIMO’s website here.

Tesla vehicles that are already on the DIMO platform will need to upgrade their connection by October 31. The connected car app developer notes that the deal will offer owners “fine-grained permission control,” along with access to advanced widgets for car health, and additional capabilities such as remotely unlocking the trunk, opening the doors, and more.

“The connected car experience will be as personalized as your phone,” Rawitz also explained in a Tuesday post on X. “Lot’s of companies trying to make that happen, only one project aiming to do it decentralized.”

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Tesla adopting direct integration with the platform is also a huge step, as other automakers could follow in opening up their codebases for integration with third-party platforms like DIMO.

In a conversation with Teslarati in June, fellow DIMO Co-Founder explained how the app adds additional layers for vehicle owners in controlling their own data, even with regards to competition in the used auto market.

“You really want to be in a situation where, if you control your data, not only can you in some cases monetize that, but if you’re bringing that data to a transaction with an insurance company, or with the used car market, to these really big transactions that people make all the time, you’re gonna get a better deal most of the time,” Chatham explained. “And you can at least choose whether you’re going to include that data in the deal or not.”

Updated 8/28/24: Added paragraph three and initial quote from DIMO Co-Founder Alex Rawitz.

Survey shows that 96% of consumers want to own their vehicle data

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What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send your tips to us at tips@teslarati.com.

Zach is a renewable energy reporter who has been covering electric vehicles since 2020. He grew up in Fremont, California, and he currently lives in Colorado. His work has appeared in the Chicago Tribune, KRON4 San Francisco, FOX31 Denver, InsideEVs, CleanTechnica, and many other publications. When he isn't covering Tesla or other EV companies, you can find him writing and performing music, drinking a good cup of coffee, or hanging out with his cats, Banks and Freddie. Reach out at zach@teslarati.com, find him on X at @zacharyvisconti, or send us tips at tips@teslarati.com.

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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