News
Tesla to allow service requests with ‘1 or 2 taps’ in mobile app, says Elon Musk
Earlier this year, Elon Musk noted that Tesla owners would be able to request service for their vehicles through their smartphones. During his announcements then, Musk stated that the higher operating costs of the smartphone-based service requests would be “worth doing” for the company, considering that it would result in better “owner happiness.”
A recent set of tweets from Elon Musk provided a number of additional details for the company’s upcoming mobile app-based service request system. For one, Musk stated that the company is “adding functionality to the Tesla phone app allowing owners to request service for top issues” with just one or two taps. With such a system in place, owners of Tesla’s electric cars would soon be able to request service in a manner that is convenient and quick.
Adding functionality to Tesla phone app allowing owners to request service for top issues with 1 or 2 taps https://t.co/zb7A6fMROe
— Elon Musk (@elonmusk) November 19, 2018
Musk further noted that in the event of a breakdown or accident (assuming that there are no injuries, of course), Tesla Service would arrive at the scene with a top-of-the-line loaner vehicle that’s ready for use. While a vehicle is being repaired, Tesla could also push data to the mobile app that would allow owners to view updates on the progress of their electric cars’ diagnosis.
Yeah, good idea. We have that state internally, so can push data to phone app.
— Elon Musk (@elonmusk) November 19, 2018
With the ongoing production ramp of the Model 3, Tesla is now at a point where the size of its fleet is bound to get larger over the coming quarters and years. The release of high-volume vehicles like the Model Y, and possibly even the Tesla pickup truck, as well as the arrival of other vehicles like the Tesla Roadster and the Tesla Semi, would all but increase the number of the company’s electric cars on the road.
The increasing number of Tesla electric cars highlight the need to deploy a service system that can handle the needs and demands of a large fleet. Tesla is already preparing for such a scenario by improving its service capabilities, such as the launch of in-house body shops that are capable of conducting minor bodywork repair, as well as the ramp of its mobile service vehicles. Tesla mentioned these improvements specifically in the company’s Q3 2018 Update Letter.
“We expect our Services and Other business to continue to grow mainly due to used car sales volumes. We will increase investment in our service infrastructure in North America through (the) deployment of new service locations and additional mobile service vehicles.”
Tesla’s Support Page notes that Roadside Assistance services are offered to owners as a way to “minimize inconvenience” in the event that a vehicle becomes inoperable. The service, which is available 24/7, is provided for the first four years of ownership, or 50,000 miles. Depending on the car, additional coverage for the battery and drive unit are also offered with a separate policy for 8 years or 125,000 miles, or 8 years and unlimited miles.
Tesla Roadside Assistance currently offers transportation services of up to 500 miles to the nearest Service Center in the event of a warrantable breakdown that renders the vehicle undrivable. Flat tire services, aid in the event that an owner is locked outside the car, and assistance in the event that an electric car runs out of range, are also offered as part of Tesla’s Roadside Assistance services.
Tesla stands as one of the carmakers in the market today with a high Net Promoter Score. IndexNPS, which tracks the NPS scores of companies, notes that Tesla’s score of 96 is higher than legacy carmakers like Porsche, Audi, Toyota, Subaru, Honda, Hyundai and GMC, whose scores range between 73 and 84. One of the reasons behind these is the company’s proactive approach to improving its services, as evidenced by the expansion of its mobile service fleet, as well as its mobile app’s upcoming capability to conduct service requests.
Tesla has reopened reservations for its long-delayed next-generation Roadster, asking buyers for a $50,000 deposit just days before an October 1 reveal event in Waco, Texas. The move revives a reservation process first launched in 2017 and later paused when Tesla pulled pricing from its website in 2021.
The reservation page requires an immediate $5,000 credit-card payment, described as fully refundable, followed by a $45,000 wire transfer due within 10 days, which is identical to what was expected previously. Reservations are not considered final until the wire clears.
The structure matches the 2017 terms Tesla used when it first collected deposits after unveiling a prototype. Tesla has not published a confirmed retail price or production start date on the order page.
Go buy a Roadster pic.twitter.com/n7rhouAmIS
— TESLARATI (@Teslarati) September 21, 2026
The October 1 event is scheduled in Waco, about 90 minutes north of Tesla’s Austin headquarters and near SpaceX’s McGregor rocket test site. Tesla sent invitations to existing reservation holders and posted a “Go for launch” teaser on September 12.
The Federal Aviation Administration (FAA) established a temporary flight restriction over the McGregor area from September 18 through October 2, consistent with plans for a demonstration involving SpaceX-designed cold-gas thrusters. Elon Musk has previously described the optional package as enabling extreme acceleration or brief hovering. Tesla has said the event will include pricing, specifications, and production targets.
The second-generation Roadster was first shown in November 2017 during Tesla’s Semi launch. Musk promised production in 2020, with claimed performance of 0-60 mph in 1.9 seconds, more than 250 mph top speed, and roughly 620 miles of range.
Those targets have slipped repeatedly.
Tesla later pointed to 2022, 2023, 2024, and 2025-2026 before indicating production would not begin until 2027 or 2028 at Gigafactory Texas. Design work has continued, with reports of a sharper, Cybertruck-influenced look replacing the original curvy prototype.
Original reservation holders who paid $50,000 in 2017, or $250,000 for the Founders Series, have waited nearly nine years without a production car. Some high-profile customers canceled. Tesla’s decision to reopen orders now, after previously shutting them down, tests whether new buyers will commit substantial funds before seeing a finalized production vehicle. The October 1 event is intended to answer remaining questions about what those buyers will actually receive and when.
Tesla’s Full Self-Driving (Supervised) is heading to Czechia after the Czech Ministry of Transport recognised the Dutch RDW’s provisional type approval, making the country the seventh EU member state to clear the system for public roads. Tesla Europe announced on 21 September 2026 that “FSD Supervised is now approved in Czechia” and that rollout “will begin soon.”
The decision marks a notable reversal. Earlier in 2026, Prague had declined to automatically recognise the Netherlands’ April approval, citing concerns over speed-limit compliance, traffic-sign recognition and driver-attention monitoring, and arguing that a coordinated EU approach was preferable. Officials said months of expert review, talks with Tesla and other member states, and real-world data from countries already using the system resolved those issues.
🚨 Tesla FSD heading to Czechia 🇨🇿 pic.twitter.com/mkzlM9QjrB
— TESLARATI (@Teslarati) September 21, 2026
“Safety remains the top priority,” the ministry stated.
FSD Supervised remains a Level 2 driver-assistance system: the driver must stay engaged and is legally responsible. Eligible vehicles need AI4, the company’s most up-to-date hardware version. Tesla is expected to push the feature over the air in the coming days, following the pattern seen after earlier national approvals.
Europe’s rollout began when Dutch regulator RDW issued a provisional EU type approval on 10 April 2026 after extensive testing. Mutual recognition then produced a rapid cascade: Lithuania (20 May), Estonia (29 May), Denmark (9 June), Belgium (10 June) and Slovenia (7 September). Czechia now completes that list of seven.
The approvals cover only a modest share of the EU population, but they add political weight ahead of a 6 October vote by the Technical Committee on Motor Vehicles. A qualified majority, at least 15 of 27 member states representing 65 percent of the EU population, could open the remaining markets, including large ones such as Germany, France, Italy and Spain that have so far preferred to wait for a bloc-wide decision.
For Czech Tesla owners, the immediate prize is access to the same supervised highway and city driving already available in the other six countries. For Tesla, each new market generates additional European driving data and strengthens the case that FSD Supervised can operate safely under the continent’s varied road rules. The Czech approval is therefore both a local milestone and another incremental step toward a wider European launch.
The Federal Aviation Administration (FAA) has established a Temporary Flight Restriction over SpaceX’s McGregor, Texas, rocket development and test facility, a move widely viewed as preparation for Tesla’s October 1 Roadster reveal. The restriction took effect September 18 and runs through October 2.
NOTAM FDC 6/3825 covers a 1.5-nautical-mile radius around the site near Waco and extends from the surface to 10,000 feet above ground level. The FAA cited hazards under 14 CFR 91.137(a)(3) and barred aircraft and drones from the zone. Tesla’s invitation to reservation holders already placed the event in Waco, about 20 minutes from McGregor, making the timing and location more than coincidental.
A TFR has appeared around SpaceX’s McGregor Testing Site up to 10,000ft and runs through until the 2nd of October 👀 pic.twitter.com/rcZ4p4JkLm
— Niall Anderson (@INiallAnderson) September 18, 2026
What stands out is the altitude. Typical recent TFRs at McGregor for engine static fires and component tests have used far lower ceilings, often around 2,000 feet. Raising the limit to 10,000 feet is unusually high even compared with some Starbase restrictions and signals operations that go beyond a standard ground-level engine test.
That extra airspace has fueled speculation about the long-promised SpaceX Package for the Roadster. Elon Musk has described cold-gas thrusters that could deliver sub-one-second 0-60 times and, more dramatically, brief lift-off. Reports earlier this year indicated Tesla planned a remote-controlled demonstration at McGregor in which the car would leave the ground with no one inside; spectators kept hundreds of yards away because of the noise.
The 10,000-foot envelope would give operators a large safety buffer even if the vehicle only hovers a short distance.
Tesla has not confirmed a flight demo. The company has only used the phrase “Go for launch” and posted a teaser image of the car on what looks like a launch pad. The TFR itself mentions only hazards. Still, closing airspace this high and this close to the reveal date strongly suggests the event will include more than a static display.
Whether the Roadster actually hovers on October 1 remains to be seen. What is certain is that the FAA has cleared a large vertical slice of Texas sky for whatever Tesla and SpaceX intend to show. Reservation holders heading to Waco will be among the first to find out if the car can do more than drive.
Tesla Roadster is available for order once again following brief hold
Tesla Full Self-Driving expands to another European country
