A car’s reliability could easily determine whether a customer’s ownership experience is excellent or poor. Even simple cars could be great to own if they are reliable, and even high-performance vehicles could be a headache if they experience intermittent problems during their ownership period. This is why reliability is arguably one of the most important things that car buyers look for when purchasing an automobile.
Motoring publication What Car? Recently conducted its annual What Car? Reliability Survey, which reveals the best and worst vehicles in the UK market today when it comes to reliability. This year’s study included nearly 13,000 car owners who were asked about how dependable their vehicles have been over the previous 12 months. For this year, What Car? also decided to ask owners how much they had to pay to get their vehicles’ problems fixed, and how long the repair process took.
“In most cases, these two factors are more important than what actually went wrong with the car, because they determine how long you could be without your car and how much of a dent a fault could put in your wallet. So we used a combination of the answers to these questions to create a unique Reliability Rating – expressed as a percentage – for each model,” the publication noted.
In what could be dubbed as a pleasant surprise, the Tesla Model 3 was deemed as the most reliable executive car today in Britain, electric or otherwise. Only 5% of the Tesla Model 3 owners who participated in the survey reported having issues with their vehicle, and even then, the problems were only connected to the car’s interior trim. Despite these faults, the Model 3 owners noted that the cars could still be driven without any problems. Even better, the issues, once reported, were fixed in a day or less and at zero cost.
Highlighting this point, a Tesla Model 3 owner told the publication that “Everything about this car is superb, and I’ve had none of the build quality issues of the earlier models.” Thanks to customers’ positive response to the Model 3, the vehicle earned a stellar 99.4% Reliability Rating from What Car?’s survey, placing the vehicle ahead of all electric cars and executive vehicles, regardless of the type of propulsion.
Interestingly enough, the Model 3’s rival from Mercedes-Benz, the C-Class, was deemed by owners as the least reliable executive car. According to the motoring publication, roughly a third of C-Classes had issues, and the faults covered several aspects of the vehicle such as its electronics, exhaust, fuel system, battery, bodywork, infotainment, breaks, steering, and interior trim, to name a few. These complaints resulted in the C-Class receiving a rather low Reliability Rating of just 87.3%, far beneath the Tesla Model 3’s stellar scores.
“A third of C-Classes went wrong, according to owners, who reported a wide range of issues. Faults rendered more than a third of cars undriveable, and one in four was off the road for more than a week. Although 81% of cars were fixed for free, a small percentage of owners paid out more than £1500 in repair bills,” the publication wrote.
The full results of What Car?’s 2020 Reliability Survey could be accessed here.
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Tesla gamifies Supercharging with new ‘Charging Passport’
It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.
Tesla is gamifying its Supercharging experience by offering a new “Charging Passport,” hoping to add a new layer to the ownership experience.
While it is not part of the Holiday Update, it is rolling out around the same time and offers a handful of cool new features.
Tesla’s Charging Passport will be available within the smartphone app and will give a yearly summary of your charging experience, helping encapsulate your travel for that year.
It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.
Tesla has just introduced “Charging Passport,” a new yearly summary of your charging.
• Charging badges: Iconic Charging badge (for visiting places like the Tesla Diner, Oasis Supercharger, etc), Explorer badge, green saver badge, etc.
• Total unique Superchargers visited
•… pic.twitter.com/c1DHTWXpj7— Sawyer Merritt (@SawyerMerritt) December 8, 2025
Tesla will include the following metrics within the new Charging Passport option within the Tesla app:
- Charging badges: Iconic charging badges for visiting places like the Tesla Diner, Oasis Supercharger, etc., Explorer Badge, and more
- Total Unique Superchargers Visited
- Total Charging Sessions
- Total Miles Added during Charging Sessions
- Top Charging Day
- Longest Trip
- Favorite Charging Locations
This will give people a unique way to see their travels throughout the year, and although it is not necessarily something that is needed or adds any genuine value, it is something that many owners will like to look back on. After all, things like Spotify Wrapped and Apple Music Replay have been a great way for people to see what music they listened to throughout the year.
This is essentially Tesla’s version of that.
With a handful of unique Superchargers already active, Tesla is also building some new ones, like a UFO-inspired location in New Mexico, near Roswell.
Tesla is building a new UFO-inspired Supercharger in the heart of Alien country
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Tesla launches its coolest gift idea ever just a few weeks after it was announced
“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention.”
Tesla has launched its coolest gift idea ever, just a few weeks after it was announced.
Tesla is now giving owners the opportunity to gift Full Self-Driving for one month to friends or family through a new gifting program that was suggested to the company last month.
The program will enable people to send a fellow Tesla owner one month of the company’s semi-autonomous driving software, helping them to experience the Full Self-Driving suite and potentially help Tesla gain them as a subscriber of the program, or even an outright purchase.
Tesla is going to allow owners to purchase an FSD Subscription for another owner for different month options
You’ll be able to gift FSD to someone! https://t.co/V29dhf5URj
— TESLARATI (@Teslarati) November 3, 2025
Tesla has officially launched the program on its Shop. Sending one month of Full Self-Driving costs $112:
“Gift one month of Full Self-Driving (Supervised), which allows the vehicle to drive itself almost anywhere with minimal intervention. All sales are final. Can only be purchased and redeemed in the U.S. This gift card is valued at $112.00 and is intended to cover the price of one month of FSD (Supervised), including up to 13% sales tax. It is not guaranteed to cover the full monthly price if pricing or tax rates change. This gift card can be stored in Tesla Wallet and redeemed toward FSD (Supervised) or any other Tesla product or service that accepts gift card payments.”
Tesla has done a great job of expanding Full Self-Driving access over the past few years, especially by offering things like the Subscription program, free trials through referrals, and now this gift card program.
Gifting Full Self-Driving is another iteration of Tesla’s “butts in seats” strategy, which is its belief that it can flip consumers to its vehicles and products by simply letting people experience them.
There is also a reason behind pushing Full Self-Driving so hard, and it has to do with CEO Elon Musk’s compensation package. One tranche requires Musk to achieve a certain number of active paid Full Self-Driving subscriptions.
More people who try the suite are likely to pay for it over the long term.
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Tesla expands Robotaxi app access once again, this time on a global scale
Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.
Tesla has expanded Robotaxi app access once again, but this time, it’s on a much broader scale as the company is offering the opportunity for those outside of North America to download the app.
Tesla Robotaxi is the company’s early-stage ride-hailing platform that is active in Texas, California, and Arizona, with more expansion within the United States planned for the near future.
Tesla said recently it plans to launch Robotaxi in Miami, Houston, Las Vegas, Phoenix, and Dallas.
The platform has massive potential, and Tesla is leaning on it to be a major contributor to even more disruption in the passenger transportation industry. So far, it has driven over 550,000 miles in total, with the vast majority of this coming from the Bay Area and Austin.
First Look at Tesla’s Robotaxi App: features, design, and more
However, Tesla is focusing primarily on rapid expansion, but most of this is reliant on the company’s ability to gain regulatory permission to operate the platform in various regions. The expansion plans go well outside of the U.S., as the company expanded the ability to download the app to more regions this past weekend.
So far, these are the areas it is available to download in:
- Japan
- Thailand
- Hong Kong
- South Korea
- Australia
- Taiwan
- Macau
- New Zealand
- Mexico
- U.S.
- Canada
Right now, while Tesla is focusing primarily on expansion, it is also working on other goals that have to do with making it more widely available to customers who want to grab a ride from a driverless vehicle.
One of the biggest goals it has is to eliminate safety monitors from its vehicles, which it currently utilizes in Austin in the passenger’s seat and in the driver’s seat in the Bay Area.
A few weeks ago, Tesla started implementing a new in-cabin data-sharing system, which will help support teams assist riders without anyone in the front of the car.
Tesla takes a step towards removal of Robotaxi service’s safety drivers
As Robotaxi expands into more regions, Tesla stands to gain tremendously through the deployment of the Full Self-Driving suite for personal cars, as well as driverless Robotaxis for those who are just hailing rides.
Things have gone well for Tesla in the early stages of the Robotaxi program, but expansion will truly be the test of how things operate going forward. Navigating local traffic laws and gaining approval from a regulatory standpoint will be the biggest hurdle to jump.
Tesla gamifies Supercharging with new ‘Charging Passport’
Tesla launches its coolest gift idea ever just a few weeks after it was announced
