Tesla recently shared a rare glimpse at the operations of its Model S mobile service units, which are deployed in the field to address the repair and maintenance needs of the company’s electric cars. In the video, which featured CNET Roadshow reviewer Antuan Goodwin, it was even hinted that Tesla is looking to expand its mobile service vehicles to Tesla’s other cars, such as the Model X.
Tesla currently utilizes older, modified Model S vehicles as part of its service fleet. These cars are specifically outfitted with the necessary tools that allow technicians to perform jobs such as simple tire rotations to more complex tasks such as refitting a steering rack. The Model S repair units are also fitted with a custom safety cage, which protects technicians by preventing the large tool racks at the rear of the vehicles from moving forward.
Apart from giving its older electric cars a second life, Tesla noted that the Model S was selected as a mobile service unit due to its spacious cargo area. With the vehicle’s rear seats down, the Model S has 58.1 cubic feet of cargo space. This, as well as the vehicle’s 5.3 cubic feet of space in the frunk, allow mobile service technicians to carry a decent amount of tools and spare parts for its everyday operations.
According to the Roadshow reviewer, Tesla is planning on outfitting a couple of Model X with similar modifications, allowing the all-electric SUV to be used as a mobile service unit alongside its sedan sibling. The upcoming Model X service vehicles will reportedly be deployed for bigger repair and maintenance jobs.
Such a strategy would play to the strengths of the Model X very well. The vehicle is quite large for its segment, and just like the Model S, it has tons of cargo space. With its third and second-row seats removed, Tesla would be able to load its Model X service units with enough tools and parts for repair jobs that are too complex for its Model S repair fleet. With this system in place, Tesla could also take one step closer to retiring its gas-powered fleet of service vans, which are still in use today.
While the mention of a Model X mobile service vehicle is compelling, it should also be noted that the publication’s footage also showcased the efficiency of Tesla’s onsite technicians. Over the course of the video, Tesla’s Model S mobile service performed multiple tasks, from rotating a Model 3’s tires in a residential area to performing an airbag and power steering recall service at a parking lot.
Tesla notes that about 31% of its Takata airbag recalls have been conducted by mobile service technicians, with an average replacement time of around 30 minutes. As per Elon Musk, these numbers would only get better over time, as Tesla is working on improving its service operations. During a previous earnings call, Musk pledged to double the company’s service capacity in 2019. The CEO also noted that mobile service technicians currently address about 80% of repairs needed for Tesla’s electric cars. This figure would likely increase with the addition of Model X mobile service vehicles.
Watch a day in the life of a Tesla mobile service technician in the video below.
Elon Musk
xAI’s Grok approved for Pentagon classified systems: report
Under the agreement, Grok can be deployed in systems handling classified intelligence analysis, weapons development, and battlefield operations.
Elon Musk’s xAI has signed an agreement with the United States Department of Defense (DoD) to allow Grok to be used in classified military systems.
Previously, Anthropic’s Claude had been the only AI system approved for the most sensitive military work, but a dispute over usage safeguards has reportedly prompted the Pentagon to broaden its options, as noted in a report from Axios.
Under the agreement, Grok can be deployed in systems handling classified intelligence analysis, weapons development, and battlefield operations.
The publication reported that xAI agreed to the Pentagon’s requirement that its technology be usable for “all lawful purposes,” a standard Anthropic has reportedly resisted due to alleged ethical restrictions tied to mass surveillance and autonomous weapons use.
Defense Secretary Pete Hegseth is scheduled to meet with Anthropic CEO Dario Amodei in what sources expect to be a tense meeting, with the publication hinting that the Pentagon could designate Anthropic a “supply chain risk” if the company does not lift its safeguards.
Axios stated that replacing Claude fully might be technically challenging even if xAI or other alternative AI systems take its place. That being said, other AI systems are already in use by the DoD.
Grok already operates in the Pentagon’s unclassified systems alongside Google’s Gemini and OpenAI’s ChatGPT. Google is reportedly close to an agreement that will result in Gemini being used for classified use, while OpenAI’s progress toward classified deployment is described as slower but still feasible.
The publication noted that the Pentagon continues talks with several AI companies as it prepares for potential changes in classified AI sourcing.
Elon Musk
Elon Musk denies Starlink’s price cuts are due to Amazon Kuiper
“This has nothing to do with Kuiper, we’re just trying to make Starlink more affordable to a broader audience,” Musk wrote in a post on X.
Elon Musk has pushed back on claims that Starlink’s recent price reductions are tied to Amazon’s Kuiper project.
In a post on X, Musk responded directly to a report suggesting that Starlink was cutting prices and offering free hardware to partners ahead of a planned IPO and increased competition from Kuiper.
“This has nothing to do with Kuiper, we’re just trying to make Starlink more affordable to a broader audience,” Musk wrote in a post on X. “The lower the cost, the more Starlink can be used by people who don’t have much money, especially in the developing world.”
The speculation originated from a post summarizing a report from The Information, which ran with the headline “SpaceX’s Starlink Makes Land Grab as Amazon Threat Looms.” The report stated that SpaceX is aggressively cutting prices and giving free hardware to distribution partners, which was interpreted as a reaction to Amazon’s Kuiper’s upcoming rollout and possible IPO.
In a way, Musk’s comments could be quite accurate considering Starlink’s current scale. The constellation currently has more than 9,700 satellites in operation today, making it by far the largest satellite broadband network in operation. It has also managed to grow its user base to 10 million active customers across more than 150 countries worldwide.
Amazon’s Kuiper, by comparison, has launched approximately 211 satellites to date, as per data from SatelliteMap.Space, some of which were launched by SpaceX’s Falcon 9 rocket. Starlink surpassed that number in early January 2020, during the early buildout of its first-generation network.
Lower pricing also aligns with Starlink’s broader expansion strategy. SpaceX continues to deploy satellites at a rapid pace using Falcon 9, and future launches aboard Starship are expected to significantly accelerate the constellation’s growth. A larger network improves capacity and global coverage, which can support a broader customer base.
In that context, price reductions can be viewed as a way to match expanding supply with growing demand. Musk’s companies have historically used aggressive pricing strategies to drive adoption at scale, particularly when vertical integration allows costs to decline over time.
News
Tesla Giga Berlin makes a statement of solidarity amid IG Metall conflict
The display comes as tensions between Tesla and IG Metall continue to escalate.
Tesla Giga Berlin is sending a strong message of solidarity amid its ongoing legal dispute with German union IG Metall.
In a post on social media platform X, Giga Berlin plant manager André Thierig shared an image of the facility’s lobby covered with a large banner that reads: “Progress. Innovation. Success.” He added that the slogan reflects what the facility has stood for since Day One.
“Our lobby at Giga Berlin covered in a huge banner these days. Progress. Innovation. Success – this is what we stand for since we started production in 2022 and how we will go into our future!” Thierig wrote in his post on X.
The display comes as tensions between Tesla and IG Metall continue to escalate.
The dispute began after Tesla accused a union representative of secretly recording a works council meeting at Giga Berlin. Tesla stated that it filed a criminal complaint after the alleged incident. Police later confirmed they had seized a computer belonging to an IG Metall member as part of their investigation.
“What has happened today at Giga Berlin is truly beyond words! An external union representative from IG Metall attended a works council meeting. For unknown reasons he recorded the internal meeting and was caught in action! We obviously called police and filed a criminal complaint!” Thierig wrote on X at the time.
IG Metall denied the accusation and characterized Tesla’s move as an election tactic ahead of upcoming works council elections. The union subsequently filed a defamation complaint against Thierig. Authorities later confirmed that an investigation had been opened in connection with the matter.
Giga Berlin began production in 2022 and has since become one of Tesla’s key European manufacturing hubs, producing the Model Y, the company’s best-selling vehicle. The facility has expanded capacity over the past years despite environmental protests, labor disputes, and regulatory scrutiny.