News
NTSB Prelim Report on fatal Tesla Model X crash: 8-seconds before impact
The National Transportation Safety Board has issued a preliminary report on the tragic Tesla Model X crash near Mountain View, CA in March. The NTSB’s preliminary report provided details about the circumstances leading up the accident, as well as observations about the all-electric SUV’s battery pack five days after the crash.
According to the NTSB, preliminary recorded data revealed that the Tesla Model X had its Autopilot engaged with Traffic-Aware Cruise Control set to 75 mph at the time of the accident. The vehicle collided into the crash attenuator, rotating it counterclockwise, removing the front part of the vehicle, and causing subsequent collisions with a 2010 Mazda 3 and a 2017 Audi A4. The NTSB noted that the vehicle’s performance data revealed the following.
The aftermath of the Tesla Model X’s fatal crash. [Credit: S. Engleman/NTSB]
TESLARATI Premium Membership
$19.99 USD- Autopilot was engaged on four separate occasions during the 32-minute trip. The driver-assist feature was engaged for the last 18 minutes 55 seconds before the collision.
- During the 18 minute, 55-second period, the Model X provided two visual and one auditory alert advising the driver to place his hands on the car’s steering wheel. The alerts were triggered more than 15 minutes prior to the accident.
- For the last 6 seconds before the collision, the Model X’s driver did not have his hands on the steering wheel.
- At 8 seconds before the crash, the Model X was following a lead vehicle at about 65 mph. At 7 seconds, the Model X began moving left while still following a lead vehicle. At 4 seconds, the Tesla was no longer following a car. At 3 seconds before the accident, the Model X’s speed increased from 62 mph to 70.8 mph. The vehicle’s emergency braking and evasive steering did not engage.
- During the collision sequence, the Model X’s lithium-ion battery was breached, causing a fire. The flames were extinguished after the Mountain View Fire Department applied about 200 gallons of water and foam during a period of fewer than 10 minutes. In the afternoon, the battery emanated smoke and audible venting was heard, though no flames were observed.
- On March 28, 5 days after the accident, the Model X’s battery pack reignited. The San Mateo Fire Department extinguished the fire.
The NTSB noted in its preliminary report that it is continuing work with the California Highway Patrol and the California Department of Transportation in investigating the accident. The NTSB stated that all aspects of the crash remain under investigation, and that it intends to issue safety recommendations to prevent similar incidents from taking place.
Tesla and the NTSB initially worked together in investigating the fatal Model X accident. The electric car company and the safety board eventually parted ways, however, due to Tesla’s decision to release crash data before the NTSB’s investigation was complete. Among the information Tesla released was that the driver did not have his hands on the wheel during the final 6 seconds leading up to the accident — information that has been reiterated in the NTSB’s preliminary report.
According to a Tesla, it opted to withdraw from its party agreement with the NTSB since collaboration with the safety board prevents the public release of safety information until the investigation was finished. People familiar with the matter, however, noted that the NTSB was the one which opted to terminate its collaboration with Tesla, according to a Bloomberg report.
In an update after the accident, Tesla highlighted that the absence of a crash attenuator — a highway safety device designed to absorb the impact of a collision — was already damaged when the Model X collided with the concrete barrier. In a statement to ABC7 News, Wil Huang, the brother of the ill-fated Model X driver, noted that a working crash attenuator would have saved his brother’s life. Later statements from CalTrans revealed that safety device had been left unrepaired for 11 days before the tragic Model X accident.
Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.
Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.
This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.
🚨 Tesla is using different light bar colors to help riders understand which vehicle is theirs
Pretty cool strategy pic.twitter.com/eGMpEMeRpc
— TESLARATI (@Teslarati) August 27, 2026
Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.
Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.
Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.
Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.
Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.
Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.
After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.
By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.
Tesla revamps in-house vinyl wrap service with better pricing
It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.
However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:
Tesla has made a LOT of changes to its online shop recently — price increases, price cuts, new options, and several products being removed entirely.
Some of the biggest increases are wheel covers. 👀
📈 PRICE INCREASES
• 2017-2023 | Model 3 Aero Wheel Cover — Style: Refresh…— Phoenix Self-Driving 🐦🔥 (@PhoenixFSD) August 25, 2026
Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.
However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.
Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.
Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.
News
Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event
Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.
Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.
While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.
Robotaxi now runs 6am to 10pm, 7 days/week
Unsupervised fleet is a lot bigger
Also, upgraded intelligence in vehicle distribution & routing means you wait less pic.twitter.com/UFZ4bqg2dZ
— Tesla Robotaxi (@robotaxi) August 26, 2026
Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.
Thank you so much @Tesla for inviting us to the Cybercab launch in Austin! 🤠 pic.twitter.com/F1rAR8zd5O
— TESLARATI (@Teslarati) August 22, 2026
Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.
Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.
Tesla Cybercab uses a unique strategy for picking up the right rider
Tesla ends in-house wrap service that always seemed like a short-term program
