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NTSB Prelim Report on fatal Tesla Model X crash: 8-seconds before impact
The National Transportation Safety Board has issued a preliminary report on the tragic Tesla Model X crash near Mountain View, CA in March. The NTSB’s preliminary report provided details about the circumstances leading up the accident, as well as observations about the all-electric SUV’s battery pack five days after the crash.
According to the NTSB, preliminary recorded data revealed that the Tesla Model X had its Autopilot engaged with Traffic-Aware Cruise Control set to 75 mph at the time of the accident. The vehicle collided into the crash attenuator, rotating it counterclockwise, removing the front part of the vehicle, and causing subsequent collisions with a 2010 Mazda 3 and a 2017 Audi A4. The NTSB noted that the vehicle’s performance data revealed the following.
The aftermath of the Tesla Model X’s fatal crash. [Credit: S. Engleman/NTSB]
- Autopilot was engaged on four separate occasions during the 32-minute trip. The driver-assist feature was engaged for the last 18 minutes 55 seconds before the collision.
- During the 18 minute, 55-second period, the Model X provided two visual and one auditory alert advising the driver to place his hands on the car’s steering wheel. The alerts were triggered more than 15 minutes prior to the accident.
- For the last 6 seconds before the collision, the Model X’s driver did not have his hands on the steering wheel.
- At 8 seconds before the crash, the Model X was following a lead vehicle at about 65 mph. At 7 seconds, the Model X began moving left while still following a lead vehicle. At 4 seconds, the Tesla was no longer following a car. At 3 seconds before the accident, the Model X’s speed increased from 62 mph to 70.8 mph. The vehicle’s emergency braking and evasive steering did not engage.
- During the collision sequence, the Model X’s lithium-ion battery was breached, causing a fire. The flames were extinguished after the Mountain View Fire Department applied about 200 gallons of water and foam during a period of fewer than 10 minutes. In the afternoon, the battery emanated smoke and audible venting was heard, though no flames were observed.
- On March 28, 5 days after the accident, the Model X’s battery pack reignited. The San Mateo Fire Department extinguished the fire.
The NTSB noted in its preliminary report that it is continuing work with the California Highway Patrol and the California Department of Transportation in investigating the accident. The NTSB stated that all aspects of the crash remain under investigation, and that it intends to issue safety recommendations to prevent similar incidents from taking place.
Tesla and the NTSB initially worked together in investigating the fatal Model X accident. The electric car company and the safety board eventually parted ways, however, due to Tesla’s decision to release crash data before the NTSB’s investigation was complete. Among the information Tesla released was that the driver did not have his hands on the wheel during the final 6 seconds leading up to the accident — information that has been reiterated in the NTSB’s preliminary report.
According to a Tesla, it opted to withdraw from its party agreement with the NTSB since collaboration with the safety board prevents the public release of safety information until the investigation was finished. People familiar with the matter, however, noted that the NTSB was the one which opted to terminate its collaboration with Tesla, according to a Bloomberg report.
In an update after the accident, Tesla highlighted that the absence of a crash attenuator — a highway safety device designed to absorb the impact of a collision — was already damaged when the Model X collided with the concrete barrier. In a statement to ABC7 News, Wil Huang, the brother of the ill-fated Model X driver, noted that a working crash attenuator would have saved his brother’s life. Later statements from CalTrans revealed that safety device had been left unrepaired for 11 days before the tragic Model X accident.
Tesla has extended its Bay Area ride-hailing service to include pickups and drop-offs at San Francisco International Airport (SFO). The update, shared via the company’s official channels on July 21, allows users in the region to request rides directly to and from one of California’s busiest airports.
The expansion builds on Tesla’s secured limousine permit for SFO operations. Public records show the permit became effective March 20, 2026, and remains active through January 31, 2027. Tesla vehicles operating the service now display authorized limousine permits issued by the City and County of San Francisco.
Our Bay Area rideshare service now goes to SFO ✈️
— Tesla AI (@Tesla_AI) July 21, 2026
Tesla’s ride-hailing program in California relies on Model Y vehicles equipped with Full Self-Driving (Supervised) technology. Human safety drivers remain present in compliance with state regulations, distinguishing the service from fully driverless operations.
The Bay Area geofence covers a broad area spanning north of San Francisco to south of San Jose, offering extensive connectivity across the region.
UPDATE: Elon Musk reveals why Tesla didn’t say ‘Robotaxi’ upon California launch
This SFO addition follows earlier progress at other Bay Area airports. Tesla previously expanded service to San Jose Mineta International Airport (SJC) in late 2025. The company had engaged with SFO, SJC, and Oakland International Airport officials as early as September 2025 to secure necessary approvals for passenger transport.
The service provides a new option for travelers seeking electric, app-based transportation integrated with Tesla’s ecosystem. Rides are booked through Tesla’s dedicated ride-hailing application, which handles matching, routing, and payments. Pricing follows standard ride-hailing models, with potential adjustments based on distance, time, and demand.
Tesla’s California ride-hailing program launched in July 2025 with an initial invite-only rollout in the Bay Area. It started alongside operations in Austin, Texas, marking the company’s second major U.S. market.
The Bay Area remains a primary focus in California, with service centered on high-demand corridors connecting residential, commercial, and now major transportation hubs. This latest airport integration represents a practical step in Tesla’s broader mobility ambitions within the state.
Tesla has officially revealed its 2026 Summer Update, which comes with a variety of crazy new features, including Navigation fixes that owners have been wanting for months.
Tesla routinely releases a larger update with the Spring, Summer, Fall, and Winter updates, where it ships a variety of new features, bug fixes, and other additions to customer cars.
The 2026 Spring Update featured things like “Hey Grok” voice assistance, a redesigned self-driving app, Unreal Engine visual upgrades, and more.
🚨 TESLA’S SUMMER UPDATE FOR 2026 IS HERE:
Featuring:
✅ Self-Driving Stats in Mobile App
✅ Caraoke with Scoring
✅ Automatic Navigation
✅ Preferred Routes
✅ Set Arrival Energy from Mobile App
✅ Send Custom Wraps from Mobile App
✅ Rear Display Lock
✅ Other Improvements
🔌… https://t.co/C9IW3egEhH— TESLARATI (@Teslarati) July 21, 2026
Tesla’s Summer Release has about ten new features; we’ll show you each and detail them below:
New Grok Voice Commands
“Grok can now make phone calls, search and play music, adjust climate, open the glovebox, and answer questions about your Tesla.”
Self-Driving Stats in Mobile App
“View and share self-driving stats from the mobile app.”
Caraoke With Scoring
“Caraoke now scores your singing while in Park. High scores are saved to your Tesla profile.”
Automatic Navigation
“Automatic Navigation now adapts to your routine.
In addition to Home, Work, and upcoming calendar events, your vehicle can now suggest and route to places you visit regularly – like a school drop-off on the way to work, or the gym on the way home.”
Preferred Routes
“For a more personalized experience, navigation now prioritizes routes that you’ve taken before”
Set Arrival Energy from Mobile App
“Set your desired Arrival Energy from your phone.”
Send Custom Wraps from Mobile App
“Skip the USB drive and upload a custom wrap of your car from the mobile app. Instructions for creating a custom wrap here: https://github.com/teslamotors/custom-wraps.”
Rear Display Lock
“Kids can watch content on the rear screen, but only the front row can control it through the rear screen app.”
Other Improvements
- Find Superchargers by name when searching for a destination
- Add Apple Music songs to queue from search and artist page
- Set your preferred zoom level for the Self-Driving visualization
- Intro animations for new Model 3 and Y
Tesla’s reason for Starlink integration on Cybercab might surprise you, as the company’s Head of AI, Ashok Elluswamy, finally shed some light on the reason they are putting a satellite internet terminal on its ride-hailing-geared vehicle.
On Monday, Tesla officially confirmed that it would integrate Starlink V5 terminals into Cybercab vehicles, something many Tesla fans had figured the company would do, as the vehicle is primarily geared toward giving rides without any passenger intervention.
Starlink V5 directly integrated in Cybercab pic.twitter.com/FxzTtzjB6I
— Tesla (@Tesla) July 20, 2026
The ability to access the internet would allow riders to work or play in the car with their devices. It seemed like a more-than-reasonable feature to add to the Cybercab, which made its way off the production lines for the first time earlier this year.
Tesla reveals first vehicle model to receive Starlink integration
However, the move is not for the rider, as Elluswamy confirmed on Monday night. Instead, it’s actually for Tesla to be able to have a constant connection to the cars in the Robotaxi fleet so it can troubleshoot issues, contact riders, or resolve other issues.
Elluswamy said:
“It is still not required for safe operation of the vehicle. Connectivity is primarily meant for navigation, customer service and, in general, fleet management.”
It is still not required for safe operation of the vehicle. Connectivity is primarily meant for navigation, customer service and, in general, fleet management.
— Ashok Elluswamy (@aelluswamy) July 20, 2026
Many initially assumed the option of constant connectivity would be enabled on the Cybercab for passenger entertainment or work. With the Cybercab, passengers won’t be doing anything but enjoying the ride, so it seemed more than logical that they would be hanging out with Starlink internet access as an amenity.
However, Tesla’s primary concern with Robotaxi is safety, and nailing these first unsupervised rides is a crucial step to setting a good narrative on how effective driverless transportation can be.
Being able to get in touch with passengers or a vehicle if something is wrong is a crucial part of the overall experience, and preventative measures are being taken by Tesla to ensure a smooth process, even in the worst-case.
Tesla expands ridesharing service in California to new hotspot
Tesla reveals 2026 Summer Update with crazy fixes to Nav and more
