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Tesla cars can now order parts for itself when in need of service repair

(Credit: houston_wehaveaprblm/Reddit)

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Tesla has improved its electric cars’ ownership experience once more. As recently reported by a Model 3 owner, Tesla’s vehicles now have the capability to self-diagnose issues and automatically pre-order replacement parts as needed. Once parts are ordered, Tesla owners could set up an appointment at a service center to get their vehicles fixed.

One of the initial reports of Tesla’s new service improvement came from Model 3 owner and r/TeslaMotors subreddit member u/houston_wehaveaprblm, who posted a message that showed up on his electric car’s display. The message noted that a replacement part from Tesla had been pre-ordered and pre-shipped to a selected Service Center after the vehicle detected an “unexpected condition” in one of its components.

(Credit: houston_wehaveaprblm/Reddit)

“An unexpected condition has been detected with the Power Conversion System on your Model 3. A replacement part has been pre-shipped to your preferred Tesla Service Center. Please use your Tesla Mobile App or your Tesla account to schedule a service visit appointment now.”

Owners of Tesla’s vehicles will most definitely appreciate this new proactive service feature. By allowing electric cars to order parts that require replacement on their own, Tesla could reduce the time required to address the maintenance needs of its vehicles. With parts preferably ready by the time an appointment is scheduled, owners will not need to wait very long to get their vehicles serviced.

Elon Musk has pledged to improve the service experience for its electric cars’ owners. He mentioned this during the Q4 2018 earnings call, when he described service as “one of our major priorities.” During the Q&A session with analysts and reporters, Musk admitted that some of Tesla’s parts supply chain has been inefficient in the past, at one point even describing some of the company’s processes as “super dumb.” Musk pledged to roll out improvements as well, stating that Tesla just has to be “smarter about sending parts directly to service centers.”

Ultimately, the recently reported automatic pre-ordering system for faulty parts is not a cure-all for Tesla’s service challenges, but it’s definitely a step towards the right decision. Apart from the recently-introduced proactive feature, Tesla has also been working on expanding its mobile service unit, allowing the company to address a good part of its fleet’s service and maintenance needs at the convenience of electric car owners. Tesla has also optimized its mobile app’s integration to its vehicles’ service and maintenance processes, allowing owners to view the status of their cars while repairs are being conducted.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Supercharger Network is so reliable, it’s pushing Model Y sales

Tesla’s Supercharger network is proving to be a key factor in the company’s dominance in several key markets.

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Credit: Tesla

Tesla’s Supercharger network is proving to be a key factor in the company’s dominance in several key markets. These include Norway, which has become a place of strength for the new Model Y. 

This was hinted at by Tesla’s Director of Charging, Max de Zegher, on social media platform X.

Supercharger network sets the industry standard

As noted by the Tesla executive, the Model Y accounted for 29% of all vehicle sales in Norway in September. Part of the vehicle’s success was likely due to the reliability of the Supercharger Network, which is class leading even in Norway, where 98% of new cars sold are electric.

De Zegher emphasized on X that Tesla Superchargers are still in a class of their own. An EPSI survey of nearly 1,500 Norwegian EV drivers supported his claim, as Tesla Superchargers retained first place in customer satisfaction for the fifth consecutive year. 

The EPSI Survey‘s results

Respondents to the EPSI survey praised the Supercharger network’s strong uptime, abundant capacity, and user-friendly digital solutions, placing it ahead of other operators such as Uno-X. Survey researchers highlighted that Tesla has set the standard when it comes to simplicity in the charging process.

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Drivers also cited competitive pricing and seamless plug-and-charge functionality as major reasons they prefer Tesla’s network, especially in Norway’s extreme winter conditions where reliability is critical.

“Tesla has set the standard for simplicity in the charging process. Combined with competitive prices, this means that many electric car drivers say they are likely to choose Tesla again the next time they need to charge,” EPSI noted in a post.

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Tesla top exec Tom Zhu highlights Elon Musk’s “prime directive” for FSD

Zhu’s comments emphasize Tesla’s uncompromising focus on safety, which has made the company’s vehicles among the safest on the road.

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Credit: Tesla AI/X

Tesla Senior Vice President for Automotive Tom Zhu, a key executive behind the company’s success in China and Giga Texas, recently highlighted the “prime directive” of Full Self-Driving (FSD).

Zhu’s comments emphasize Tesla’s uncompromising focus on safety, which has made the company’s vehicles among the safest on the road.

Echoing Musk’s vision for safe autonomous driving

Zhu’s post quoted Musk’s statement from 2021, where the CEO reportedly stated that FSD must avoid accidents even if the most ridiculous events happened in the middle of the road. Zhu stated that beyond everything, Tesla’s systems like Autopilot and FSD are designed to keep passengers safe.

“Elon said it in 2021: “For self-driving, even if the road is painted completely wrong and a UFO lands in the middle of the road, the car still cannot crash and still needs to do the right thing. The prime directive for the autopilot system is: Don’t crash. That really overrides everything. No matter what the lines say or how the road is done, the thing that needs to happen is minimizing the probability of impact while getting you to your destination conveniently and comfortably,” Zhu stated.

“The prime directive, the absolute priority, is to minimize the probability of injury to yourself or to anyone on the road, to pedestrians, or anything like that. It can’t be dependent on the road markings being correct.”

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Tesla leadership rallies behind global FSD rollout

Tom Zhu, who previously led Tesla China through its record-breaking growth phase, now oversees automotive operations worldwide. He has reportedly become a problem solver for Elon Musk over the years, with previous reports stating that he was brought in to help Giga Texas optimize its vehicle production ramp.

Zhu’s comments may sound ambitious, but FSD has proven that it values safety above all else over the years. This was highlighted recently in an incident in Australia, when a Model Y was hit by what could very well be a meteor. Despite the impact and part of its windshield melting, the vehicle was able to drive safely and keep its passengers safe.

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Elon Musk’s biggest tech rival just canceled his Tesla Roadster

“I really was excited for the car! And I understand delays. But 7.5 years has felt like a long time to wait,” Altman said.

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Tesla Roadster at Tesla Battery Day 2020 Credit: @BLKMDL3 | Twitter

Elon Musk’s biggest tech rival just canceled his reservation for a Tesla Roadster, the supercar the company has been developing for nearly eight years.

Sam Altman, the CEO of OpenAI, announced on X on Thursday evening that he canceled his Tesla Roadster reservation, or at least is trying to:

Altman placed his Tesla Roadster reservation with a $50,000 deposit way back on July 11, 2018. However, he recently decided that he had waited long enough and decided to email the company to officially cancel the order.

“Hi, I’d like to cancel my reservation. Could you please refund me the $50k?” Altman emails to reservations@tesla.com.

He then received an immediate response, but not from Tesla. Instead, it was a bounce-back message from Google, stating that the message could not be delivered to the email because it was not active.

Altman then provided a reason for his cancellation, and it was not related to the intense rivalry he had with Elon Musk:

“I really was excited for the car! And I understand delays. But 7.5 years has felt like a long time to wait.”

Altman and Musk have a lengthy history with one another that dates back to 2015, when OpenAI was created. The feud has resulted in lawsuits over breaching founding agreements by prioritizing profits.

Musk has been especially critical in recent years because of Altman’s decision to turn OpenAI into a for-profit business that he says is “built on a lie.”

This year, Musk offered over $97 billion to buy OpenAI, and a judge blocked his request to stop the company from being converted into a for-profit in March.

OpenAI then countersued Musk in April, while xAI, Musk’s company, sued OpenAI for allegedly stealing secrets through poached employees in September.

Elon Musk explains why xAI sued OpenAI over alleged trade secret theft

Regarding the Roadster, Tesla has been developing it for several years and has delayed its release for five consecutive years. The company says it will have a demo of what it has changed since it was unveiled in 2017 later this year, but no date has been set quite yet.

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