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Tesla Semi rival Nikola unveils third truck amid release of 11.5k deposit refunds

[Credit: Nikola Motor]

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Pushing forward with the development of its hydrogen-electric trucks, Tesla Semi rival Nikola Motors has announced that all 11,550 deposits placed for its vehicles have already been refunded. The company’s completion of its refunds comes amidst the release of the startup’s newest truck, the Nikola Tre, which is designed to compete in the EU market.

In trademark Nikola fashion, the company seemingly threw another shade at rival Tesla, stating that it does not operate on customer’s money. The trucking startup further noted that a company could not be “environmentally sustainable without being financially sustainable.” In a later statement on Twitter, Nikola noted that it opted to refund all the deposits placed on its vehicles because it did not want customers “thinking we were using their money to operate our business.” 

The completion of Nikola’s refunds for its electric trucks comes as the startup unveiled its latest vehicle to date. Last Monday, the company opened reservations (at zero cost) for a hydrogen-electric truck that’s specifically designed for European markets. Dubbed as the Nikola Tre, the vehicle boasts 500 to 1,000 HP, 6×4 or 6×2 configurations and a range of 500 to 1,200 kilometers depending on options. The truck, which arguably looks the most conventional among Nikola’s offerings, is also created to fit within the current size and length restrictions for the European region.

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Just like the Nikola One sleeper and the Nikola Two daycab, the Nikola Tre is armed to the teeth with technology. The company noted that the vehicle, apart from having range rivaling or exceeding even those of diesel-powered semi-trucks, would have fully autonomous features. In a press release, Nikola Motor Company Founder and CEO Trevor Milton noted that the Tre is expected to begin production for the vehicle sometime in 2022-2023.

“This truck is a real stunner and long overdue for Europe. It will be the first European zero-emission commercial truck to be delivered with redundant braking, redundant steering, redundant 800Vdc batteries, and a redundant 120 kW hydrogen fuel cell, all necessary for true level 5 autonomy. Expect our production to begin around the same time as our USA version in 2022-2023,” Milton stated.

The Tesla Semi and the Nikola One.

Short-term goals for the Nikola Tre are already underway. European testing for the vehicle is expected to begin in Norway around 2020. The company is reportedly in the preliminary planning stages to identify an ideal location for its European manufacturing facility as well. A prototype display of the Nikola Tre, together with a working unit of the Nikola Two, is also expected to go on display in the company’s upcoming Nikola World exhibition on April 16-17, 2019. An example of a hydrogen fueling station for the company’s vehicles will be shown at the event too.

As Nikola starts moving forward with the development of its hydrogen-electric trucks, electric car maker Tesla continues to conduct real-world tests of its all-electric long-hauler, the Semi. Since its unveiling back in October 2017, the Tesla Semi has been sighted several times across multiple states in the US doing road tests. In a recent sighting, the Tesla Semi was seen charging at the Madonna Inn station using the company’s existing network of Superchargers. A brief glimpse of Tesla’s temporary “Megacharger” setup for the Semi was even spotted in a photograph.

Tesla plans to start producing the Semi sometime in 2019. Nikola, for its part, has declared that by 2028, its fleet would be the “largest energy consumer” in the United States. While it remains to be seen if Nikola could support its trucks with a network of hydrogen fueling stations, the arrival of its vehicles, as well as offerings from established electric car maker Tesla, could make the long-haul market far more competitive in the years to come.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla creates clever solution to simplify and improve its Service

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

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Credit: Tesla

Tesla has created a clever solution to simplify and improve its Service. Tesla performs most of the services that are needed on its vehicles at its company-owned Service Centers.

However, service has been a weak point of the company, as some regions have fewer Service Centers than others. This can cause long wait times for Tesla owners in some parts of the country.

There are also instances where customers do not agree with what Tesla is saying about their vehicle. In fact, one instance that revealed this new change Tesla is making to its Service was precisely that.

One owner posted on X that his vehicle’s battery seal had failed after a recall was issued. Tesla insurance and Tesla Service both did not assist, and it took CEO Elon Musk stepping in to get the issue resolved:

Another owner suggested there should be a more streamlined communications process between the customer and the Service Center, a solution that has been missing.

Raj Jegannathan, a Vice President of IT/AI-Infra, Apps, Infosec, and Vehicle Service Operations, revealed that Tesla has started a small pilot program at a few service locations to combat this issue.

Elon Musk wants Tesla Service to fix two-thirds of cars in the same day

Jegannathan said that Tesla has started to share local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

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It is available in a handful of locations already, and Jegannathan said that once abuse guardrails are built, this will expand to all locations:

This would be a major improvement in the Service portion of Tesla’s business. There are common disagreements between Service and customers, specifically when Service’s suggestions don’t align with the customer’s beliefs.

When it comes to things like a warranty claim, these issues are not really up for interpretation. Instead, the repairs should be made. If there is a misunderstanding on Service’s side, a simple message from the customer could have resolved the issue. That’s basically what happened here.

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Investor's Corner

Tesla gets its best analysis from Morgan Stanley as ‘it’s all about to change’

He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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(Credit: Tesla)

Tesla has gotten perhaps its best analysis from Morgan Stanley in quite some time, as the Wall Street firm claims that “it’s all about to change.”

That phrase could be used for both the company’s status and the world in general.

Analyst Adam Jonas said in a new note on Thursday to investors that Tesla could be one of the major winners in terms of the global transition from what it is now to what it will be.

He describes the global shift that will occur over the next few years:

“Have you interacted with a robot today? Have you even seen a robot today? No? Well, take a mental picture because it’s all about to change. When we meet someone who has never been in a Waymo or a Tesla Cybercab (which is most people), we frequently see a wince and a response such as ‘I’m not sure I’d feel comfortable getting in a car without a driver.’ We imagine going back in time to 1903 and asking people if they’d feel comfortable in an airplane.’”

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The same technological revolutions that have occurred over the past 150 years will continue to occur again and again. We are on the verge of another, Jonas believes, as companies like Tesla are working on artificial intelligence tech, which includes changing the way we look at things like transportation and labor.

Jonas includes an interesting tidbit in his note about how humanoid robots could change wages, and how it could work into the advantage of Tesla, especially as it is developing its own Optimus robot:

“We estimate 1 humanoid robot at $5/hour can do the work of 2 humans at $25/hour, generating an NPV of approximately $200k/humanoid. 1 robot shaped car can potentially drive down cost/mile of a ride share vehicle to <$0.20 mile (1/10th human-driven ride-share).”

Jonas sees Tesla as a key player in how AI will impact things like manufacturing and various automotive industries, and he believes there is long-term potential for AI, robomobility, and even autonomous eVTOL platforms.

Tesla stock: Morgan Stanley says eVTOL is calling Elon Musk for new chapter

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He maintained its ‘Overweight’ rating and the $410 price target Morgan Stanley had on the stock.

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Tesla expands Robotaxi program in Austin to new riders

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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Credit: @TerrapinTerpene/X

Tesla is expanding its Robotaxi program in Austin, Texas, as several people have received invitations to participate and take rides.

Tesla first launched the Robotaxi platform on June 22. It invited a handful of people to participate in the first-ever public rides. We were lucky enough to get an invitation, and our permissions have been expanded in the Bay Area pilot program as well.

The group was small and consisted of big names in the Tesla community. It expanded and is continuing to offer these exclusive invitations to notable members of the Tesla community.

There have been fewer than five subsequent invitations after the first group’s were sent in late June:

Tesla has been expanding both the rider group and the geofence in Austin slowly, making sure to prioritize safety and avoid any major events with the early rollout.

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Tesla’s new Robotaxi geofence shape is an FU by Elon Musk to the competition

“We are being very cautious. We do not want to take any chances, so we are going to go cautiously. But the service areas and the number of vehicles in operation will increase at a hyper-exponential rate,” CEO Elon Musk said during the Q2 Earnings Call.

Eventually, the Robotaxi platform will not require an invite, and it will operate without geofences. Musk believes Tesla can get there within three or six months, and plans to have at least half of the U.S. population with access to a Robotaxi by the end of the year:

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“I think we will probably have autonomous ride-hailing in probably half the population of the U.S. by the end of the year. That’s at least our goal, subject to regulatory approvals. I think we will technically be able to do it. Assuming we have regulatory approvals, it’s probably addressing half the population of the U.S. by the end of the year.”

Tesla plans to have regulatory approval in Nevada, Arizona, and Florida sooner than in other states.

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