News
Tesla issues statement on fatal Model X crash as NTSB opens investigation
Tesla has opened up on what it knows so far about the fatal Model X crash that occurred last week near Mountain View, CA. According to the company, the ill-fated vehicle’s logs have not been retrieved yet due to the severity of the crash, but it is proactively cooperating with authorities to investigate the tragic accident.
The company noted that Tesla owners have driven over the same stretch of road where the fatal accident occurred about 85,000 times on Autopilot since the advanced driver-assist system was introduced back in 2015. Tesla vehicles on Autopilot have passed through the same area 20,000 times, and roughly 200 successful Autopilot trips are completed on the same stretch of road every day, notes the Silicon Valley-based electric carmaker.
The damage to the vehicle was extensive, with Tesla stating that it had not seen “this level of damage to a Model X” prior to last week’s fatal accident. Based on pictures taken from the aftermath of the crash, the entire front of the Model X was ripped off from the impact.
According to Tesla, one of the reasons behind this damage is that the crash attenuator — a safety barrier designed to reduce the damage to vehicles during road accidents — had not been replaced prior to the crash. Crash attenuators, also known as crash cushions and impact cushions, absorb and reduce the impact to a vehicle in the event of an accident.
In the case of the ill-fated Model X, however, the crash cushion was all but gone, causing the electric SUV to hit the concrete barrier. A comparison of the state of the crash attenuator could be seen below, with the left image being taken from Google street view and the right image being taken from a dashcam footage a day before the Model X accident.
-
- The aftermath of a fatal Tesla Model X accident. (Credit: Mercury News/Twitter)
-
- The aftermath of a fatal Tesla Model X accident. [Credit: Dean C. Smith/Twitter]
-
- The aftermath of a fatal Tesla Model X accident. [Credit: Dean C. Smith/Twitter]
-
- The aftermath of a fatal Tesla Model X accident. [Credit: Dean C. Smith/Twitter]
-
- The aftermath of a fatal Tesla Model X accident. (Credit: ABC News Radio/Twitter)
The batteries of the Model X caught fire in the immediate aftermath of the accident. In Tesla’s blog post, the company asserted that its vehicles’ battery packs are designed in a way that when a fire does occur, the flames spread slowly to give the car’s passengers time to exit the vehicle. As noted by the company, this appears to be the case during the accident, as there were no occupants on the Model X when its batteries caught fire.
Tesla expressed its sympathy to the family of the ill-fated Model X’s driver. The man was retrieved from his vehicle and taken to a medical facility, where he tragically succumbed to his injuries. Tesla has not released the name of the Model X’s driver, out of respect for the man’s family.
The National Transport Safety Board recently announced that it is sending two of its investigators to conduct a field investigation to study the fatal Model X crash. According to the NTSB, its investigators will look into factors involving the accident, including the post-crash fire from the car’s batteries.
2 NTSB investigators conducting Field Investigation for fatal March 23, 2018, crash of a Tesla near Mountain View, CA. Unclear if automated control system was active at time of crash. Issues examined include: post-crash fire, steps to make vehicle safe for removal from scene.
— NTSB Newsroom (@NTSB_Newsroom) March 27, 2018
The Tesla Model X has a 5-star safety rating from the National Highway Traffic Safety Administration (NHTSA). The electric SUV is equipped with 12 airbags and a huge crumple zone on the front, thanks to the absence of an internal combustion engine. Just last December, we reported on a Model X that got T-boned in a traffic accident in Dayton, Ohio. While the collision was severe, the Model X’s driver was able to walk away from the crash unharmed.
Tesla Cybercab is going to get some pretty substantial updates, including improvements to efficiency and a new color.
CEO Elon Musk said in a post on X on Saturday that Tesla would be working to refine the Cybercab even more, following the announcement during the week that the company would eliminate the Cybertruck lines within Giga Texas for more Cybercab manufacturing capacity.
“There are efficiency improvements coming that will allow for a 40kWh Cybercab pack,” Musk posted on X. “We will make this in liquid silver, so the colors are not too monotonous.”
There are efficiency improvements coming that will allow for a 40kWh Cybercab pack. We will make this in liquid silver, so the colors are not too monotonous.
The biggest thing most people fail to understand is that there are a very limited number of smart, dedicated people! They can only do so many things.
If we have to maintain a complex production line, supply chain and allocate engineering for Cybertruck, we can’t use those people or factory space and machinery for scaling Cybercab, which is the vehicle that will PROFOUNDLY transform the world of terrestrial transport!
— Elon Musk (@elonmusk) November 7, 2026
A new, more efficient model of the Cybercab will be engineered, which will only help Tesla’s profitability and margins, and it also boosts the argument for why the Cybertruck should be discontinued, at least from a business perspective.
The current Cybercab that operates in the Robotaxi platform in Austin, Texas, has a 48 kWh pack, and it sounds like Musk believes Tesla is on its way to introducing a version that has fewer cells but can manage the same workload thanks to engineering efficiencies.
Credit: Tesla
Musk also doubled down on the decision to prioritize Cybercab production over Cybertruck, which is a decision that has been extremely polarizing within the community, and many fans have made it abundantly clear that they are not particularly pleased with the plans.
“If we have to maintain a complex production line, supply chain, and allocate engineering for Cybertruck, we can’t use those people or factory space and machinery for scaling Cybercab, which is the vehicle that will PROFOUNDLY transform the world of terrestrial transport,” Musk said.
A good look at Tesla’s new Liquid Silver Cybercab, planned with a 40 kWh battery pack following new improvements
😍 https://t.co/IUYsUcCBMs
— TESLARATI (@Teslarati) November 8, 2026
Cybercab is obviously Tesla’s path forward in an automotive sense. It seems that Tesla is less concerned about catering to the passenger vehicle market and is more prone to focus on transforming passenger transportation in a way that prioritizes autonomy. However, this requires some sacrifice on Tesla’s end, and the Cybertruck is unfortunately a victim of this.
Cybercab holds an extremely crucial part of Tesla’s future. With the company already revolutionizing passenger transportation once, this is the next phase, and Cybercab is the path forward.
News
Tesla Robotaxi app update now tells riders if Cybercab is the better choice
Tesla’s Robotaxi app now shows ETAs, wait times and availability for Cybercab and Model Y.
Tesla has rolled out a new vehicle selection screen in its Robotaxi app, and it puts the numbers riders care about most in front of them before they book.
Version 26.11.0 of the app shows the estimated arrival time, the expected wait and current availability for each vehicle option on a single screen, according to a video shared by @gheeunit on X on November 7. Riders deciding between a Cybercab and a Model Y Robotaxi can now compare those figures side by side instead of picking a car first and learning how long it will take afterward.
Tesla first gave riders that choice on September 3, the day paid Cybercab rides began in Austin. The original version of the screen listed the Cybercab, which seats two, next to the Model Y, which seats four. A later build, 26.8.2, added a seating capacity indicator so groups knew which car would fit them. What it did not show was whether choosing the Cybercab meant standing on the curb a few extra minutes.
Newest version of @robotaxi app has a new vehicle selector UI for choosing between Cybercab and Model Y and shows you the fare for both simultaneously! https://t.co/7qoDQ0vACX — mantequilla 🧈 (@gheeunit) November 7, 2026
That question matters more now than it did two months ago. Tesla had 45 Cybercabs on the Texas DMV roster when rides started. By late October the state listed 573, alongside 631 Model Ys, and community trackers logged a record 1,576 Cybercab sightings across Austin on Halloween alone. With two large fleets sharing one service area, the closest car and the quickest pickup are not always the same vehicle.
Inline availability also changes what happens when demand spikes. If no Cybercab is free nearby, the rider sees that on the selection screen rather than after trying to book one.
For now the comparison is mostly an Austin feature. Riders in Dallas, Houston, Fort Worth and the Florida markets are still matched with Model Y vehicles, though Tesla said on its third quarter earnings call that Cybercab rides would launch in Dallas this month.
The update follows a steady run of smaller changes to the rider experience. Late last month Tesla brought a quiet mode that blacks out the cabin screen to Model Y Robotaxis after first testing it in the Cybercab, and it has stretched Austin service to run from 6 a.m. to 2 a.m.
The Cybercab side of that selection screen is about to get much busier. Elon Musk said this week that Tesla will wind down Cybertruck production at Gigafactory Texas around the middle of 2027 to make room for more Cybercab output, and Tesla has said it is aiming to get Cybercabs to customers by the end of this year.
Tesla has not published official release notes for version 26.11.0.
Tesla is ending Cybertruck production sometime in mid-2027, according to CEO Elon Musk.
Musk made the announcement on X last night, which came as a shock to many. He said that the Cybertruck will end production “to make room for increased Cybercab production” at Gigafactory Texas.
It is a huge blow to the fans of Tesla who have come to love the Cybertruck and identify with it as a symbol of their fandom. It has been the best-selling electric pickup, but it has had an underwhelming sales performance in terms of what was expected. This is mostly due to Tesla not meeting the prices it planned to offer the Cybertruck, as its unveiling and actual release were four years apart.
Tesla will be winding down production of the Cybertruck at Gigafactory Texas around the middle of next year to make room for increased Cybercab production
— Elon Musk (@elonmusk) November 6, 2026
Overall, the responses were mixed. Some fans understood the move toward Cybercab production, especially as Tesla is truly pushing the autonomous future through its Robotaxi platform. However, others did not understand it.
“Damn, how many Cybercabs do you guys need?” one response read. Another said it was “Sad but understandable.”Even analyst Gary Black had responded to the news, stating he hoped Tesla planned to replace it with a traditional pickup design.
It doesn’t seem like that will be the case.
Tesla is so hell-bent on delivering autonomy and eventually providing a driverless service that owning a car seems like an arbitrary idea, according to their thesis. Instead, Cybercabs will be available to pick you up and drop you off on demand, safely, without any human help.
As a result, Tesla has thinned its lineup considerably, and one can only ask where the vehicle lineup goes from here. Eventually, it seems like Cybercab could be the only vehicle that Tesla will sell.
Tesla Cybercab is set to get some massive improvements
Tesla Robotaxi app update now tells riders if Cybercab is the better choice
