Volkswagen has issued a stop sale for the ID.4 all-electric crossover amidst the company’s efforts to address an issue with the vehicle’s faulty door handles. The production of the vehicle at the company’s Chattanooga, TN plant in the United States will also be paused.
The German automaker has issued a recall for 98,806 ID.4 units over defective door handles that offer insufficient water protection, as noted in a report from Automotive News. The defective door handles could result in water seepage, which could lead to printed circuit board malfunctions and an “open command” to the vehicle’s door lock while the ID.4 is in motion, the publication noted.
The safety issue affects 2021-2024 model year Volkswagen ID.4 units, including vehicles that were built at the automaker’s Zwickau plant in Germany. It should be noted that the stop sale for the ID.4 applies to new, unsold units, as well as pre-owned inventory ID.4 vehicles.
While Volkswagen has identified the safety issue on the ID.4, the German automaker does not have a fix to address the vehicle’s faulty door handles yet. Thus, until a repair for the safety issue is available, production of the ID.4 would be paused. Comments from Volkswagen also indicated that the automaker would be furloughing 200 employees at its Chattanooga plant beginning September 23, 2024.
“We are supporting them by supplementing unemployment from the state of Tennessee so they will still receive 80% of their base compensation and will continue to be covered by all current benefits during this time. We are also exploring ways to support our dealers while we determine a remedy for our customers,” Volkswagen noted.
Volkswagen U.S. sales head Andrew Savvas informed Auto News about the automaker’s target date to address the ID. 4’s door handle issue. As per Savvas, VW is looking to have a remedy for the problem by early 2025. He also highlighted that Volkswagen is determined to get the ID.4 fixed and ready for the road once more.
“We’ve had success with this car in the past. It’s now about being fully committed to fix the car as soon as possible and get it back on the road,” Savvas noted.
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