News
Model S Owner Endures Insurance Woes Over Repairs

A minor accident turned into a major repair headache for this New York based Tesla owner. (Source: Standard Code)
Last month, a Tesla Model S owner documented a small accident in Midtown Manhattan and surprised the TMC discussion board by revealing that his car was to be declared a total-loss by his insurance company, Costco Insurance Agency. The damage occurred to the outside of the wheel-well, the tire and the certified shop also claimed some damage to the suspension, see image above.
From the surface, it looked to be a small amount of work but the total bill after being sent to a certified Tesla repair shop was $30,000, which included $10,000 in parts and $20,000 in labor. The kicker was that Costco Insurance initially decided they’d rather declare the car a total loss than pay $30k+tax for repair.
So the discussion on the board turned to replacement value with his insurance company and this is where the frustration started. The owner documented the back-and-forth with his insurance company and realized that it would be quite a financial hit with the replacement option. The owner originally paid $104,000 for Model S85 and received it in December 2013.
According to the owner, the insurance company had no Kelly Blue Book value to lean on and wielded its own internal formula for the car’s value. The Tesla discussion board and owner calculated a $75,000 replacement value for his year-old car, which included sales tax. The owner, known as standardcode, was not really happy with that amount due to his financing, which had him on the hook for another $70,000 US Bank for the car. There was a lot of discussion on depreciation and commenters felt the depreciate in this case was pretty accurate.
The thread generated many other related topics. Some discussion centered around the owner’s initial frustration with Tesla’s pre-paid service agreement that’s not transferrable to another car or owner. However, the owner said that after talking with Tesla Motors during this process that they would prorate his agreement to his next purchase.
Also, others mentioned on the board that other luxury cars would not have been totaled due to such a small amount of bodywork, but some pointed out that a new Model S means the ability to add recently added features (can you say P85D).
Throughout December 2014, we have been talking with standardcode and found out the ordeal was still fluid and the insurance company was reconsidering (Clean Technica reported it was a done deal). Early this month, standardcode told me that Ameriprise reconsidered and did pay for the repairs that came to $35,000.
In an email to Tesla Motors this month, the owner wrote, “the body shop was obviously good at what they do and they communicated well too. They even sent me pictures of the work constantly. Having said that I still think $35,000 to repair the damage my car had is very high and I do still think that Tesla as a company needs to worry about the full ownership lifecycle including repairs etc.”
He went on to write, “All in all, I recognize that it was Ameriprise that caused me the headaches here and wasted a lot of my time.”
Standardcode picked up his repaired car in early January and mentioned “the most important lesson I learned is to have better insurance with replacement value. I guess there’s some legal risk to it but I’d have appreciated advice on which insurance is best when I first purchased the car.”
This tale, to me, is all about growing pains for a low-volume automaker. There’s been discussion about the car’s aluminum body as a reason for the high cost for parts and also the lack of certified Tesla body shops at this point for driving up repair costs? In Chicago, there’s only one certified body shop in the metro area.
What about your experiences? What has your experience been like with insurance companies and certified repair shops?
Addendum:
taurusking via the TMC discussion board mentioned that State Farm , AllState and Geico were top rated but the website did not specify by region. I switched from Geico ( was very happy with their customer service ) mainly because Liberty Mutual offers Better Car Replacement pkg.
News
Tesla VP explains why end-to-end AI is the future of self-driving
Using examples from real-world driving, he said Tesla’s AI can learn subtle value judgments, the VP noted.
Tesla’s VP of AI/Autopilot software, Ashok Elluswamy, has offered a rare inside look at how the company’s AI system learns to drive. After speaking at the International Conference on Computer Vision, Elluswamy shared details of Tesla’s “end-to-end” neural network in a post on social media platform X.
How Tesla’s end-to-end system differs from competitors
As per Elluswamy’s post, most other autonomous driving companies rely on modular, sensor-heavy systems that separate perception, planning, and control. In contrast, Tesla’s approach, the VP stated, links all of these together into one continuously trained neural network. “The gradients flow all the way from controls to sensor inputs, thus optimizing the entire network holistically,” he explained.
He noted that the benefit of this architecture is scalability and alignment with human-like reasoning. Using examples from real-world driving, he said Tesla’s AI can learn subtle value judgments, such as deciding whether to drive around a puddle or briefly enter an empty oncoming lane. “Self-driving cars are constantly subject to mini-trolley problems,” Elluswamy wrote. “By training on human data, the robots learn values that are aligned with what humans value.”
This system, Elluswamy stressed, allows the AI to interpret nuanced intent, such as whether animals on the road intend to cross or stay put. These nuances are quite difficult to code manually.
Tackling scale, interpretability, and simulation
Elluswamy acknowledged that the challenges are immense. Tesla’s AI processes billions of “input tokens” from multiple cameras, navigation maps, and kinematic data. To handle that scale, the company’s global fleet provides what he called a “Niagara Falls of data,” generating the equivalent of 500 years of driving every day. Sophisticated data pipelines then curate the most valuable training samples.
Tesla built tools to make its network interpretable and testable. The company’s Generative Gaussian Splatting method can reconstruct 3D scenes in milliseconds and model dynamic objects without complex setup. Apart from this, Tesla’s neural world simulator allows engineers to safely test new driving models in realistic virtual environments, generating high-resolution, causal responses in real time.
Elluswamy concluded that this same architecture will eventually extend to Optimus, Tesla’s humanoid robot. “The work done here will tremendously benefit all of humanity,” he said, calling Tesla “the best place to work on AI on the planet currently.”
News
Tesla is releasing a modified version of FSD v14 for Hardware 3 owners: here’s when
Tesla is releasing a modified version of the Full Self-Driving (Supervised) version 14 suite for Hardware 3 owners, the company announced during the Q3 Earnings Call earlier this week.
Perhaps one of the most pertinent issues for Tesla owners right now is that those owners who have purchased vehicles before 2024 have been stuck with an older version of the company’s self-driving chip, known as Hardware 3 or AI3.
Owners with Hardware 3 vehicles have been stuck in a strange limbo for some time, wondering whether they should wait for the company’s official plans to upgrade them to the newer AI4 or even the to-be-released AI5 chip, or if they should purchase a new vehicle altogether. The upgrade would give them access to the latest Full Self-Driving suite releases, but it would likely cost a good bit of money.
For a while, these owners have been waiting for Tesla to give some sort of update on its plans, as the company has, in a way, danced around the issue by stating it would “take care” of those owners. The problem is, the definition of “take care” is subjective, and nobody knows if that means an upgrade or a free Tesla t-shirt.
Nevertheless, many owners finally got a tad bit more color earlier this week during the Earnings Call, when company executives finally outlined the beginning of a concrete plan to “take care” of HW3 vehicles.
Chief Financial Officer Vaibhav Taneja gave the first bit of the answer, as it is a personal issue to him. He also said that the vehicle he drives is a HW3 car, so it is impacted by the lack of upgrades.
He said:
“We have not completely given up on HW3. These customers are very important. They are early adopters. We will definitely take care of you guys.”
However, Tesla’s Head of AI, Ashok Elluswamy, gave some additional color, revealing that Tesla plans to launch v14 Lite for HW3 cars, and it will be released in Q2 of next year, tentatively:
“Once the v14 release series is fully done, we are planning on working on a v14 Lite version for hardware three. Probably expected in Q2 next year.”
This is somewhat of an answer, but some owners have already voiced discontent with this solution because HW3 will more than likely not be capable of what will be the “feature complete” version of FSD.
Elon Musk
Jim Cramer chimes in on Tesla CEO Elon Musk’s pay package
“Don’t be small-minded: Tesla is about robots, Full Self-Driving, the future. Give him his package.”
Investor and host of Mad Money on MSNBC , Jim Cramer, has chimed in on Tesla CEO Elon Musk’s pay package and whether it should be rewarded to the frontman or not.
Cramer has drawn a lot of attention regarding his sentiments on Tesla, as investors have routinely given him a pretty hard time over what he’s said about the company.
For the past few years, we have covered his comments on Tesla when he has something to say, mostly because his opinion on the stock seems to change pretty frequently; at a minimum, he has something different to say about it every few months.
However, Cramer knows Musk’s value to Tesla, and said on Thursday that he believes the CEO deserves his pay package:
“Don’t be small-minded: Tesla is about robots, Full Self-Driving, the future. Give him his package.”
Don’t be small-minded: tesla is about robots, full self driving, the future. Give him his package
— Jim Cramer (@jimcramer) October 23, 2025
Cramer’s comments come just one day after Tesla’s Q3 2025 Earnings Call, where Musk took several opportunities to call out the importance of the pay package and how it could impact the company’s future — with or without him.
Musk said at one point that he would not feel comfortable continuing to develop the company’s massive fleet of Optimus bots without having appropriate control of the company from a voting perspective.
He said he does not want so much power that if he “were to lose his mind,” he could not be removed. However, he does feel he needs to be protected from “activist shareholders,” or “corporate terrorists” like proxy groups Institutional Shareholder Services (ISS) and Glass Lewis:
“My fundamental concern with regard to how much voting control I have at Tesla is if I go ahead and build this enormous robot army, can I just be ousted at some point in the future? …It’s just, if we build this robot army, do I have at least a strong influence over that robot army, not current control, but a strong influence? That’s what it comes down to in a nutshell. I don’t feel comfortable wielding that robot army if I don’t have at least a strong influence.”
At the end of the call, Musk said:
“Like I said, I just don’t feel comfortable building a robot army here and then being ousted because of some asinine recommendations from ISS and Glass Lewis, who have no freaking clue. I mean, those guys are corporate terrorists.”
Cramer is one of many who realize Musk’s importance to Tesla, and how the company would likely lack the guidance and prowess it does without his planning and drive. However, Tesla shareholders will have the ultimate say on November 6 when they vote on Musk’s compensation plan.
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