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Study claims Tesla and other EVs, autonomous driving tech, are not wanted by consumers

(Photo: Andres GE)

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A recent study from US-based global marketing information services firm JD Power has concluded that consumers are not at all that excited about the advent of full self-driving vehicles, or electric cars for that matter. According to the firm, the respondents of its study exhibited a low level of confidence for autonomous vehicles and a neutral level of confidence for electric cars. 

The rather surprising results are sourced from JD Power’s Mobility Confidence Index Study, which was conducted in collaboration with SurveyMonkey, which polled 5,749 consumers who were asked about self-driving vehicles, and 5,270 consumers who were asked about all-electric cars. The respective results of both polls were then converted to a 100-point scale. According to the firm, the results were not encouraging, with autonomous vehicles scoring 36 out of 100 and EVs scoring 55 out of 100. 

JD Power has not published the full results of its study, though it has noted that the respondents of its self-driving vehicle survey expressed concerns about riding in autonomous cars themselves, as well as being on the road with other drivers while inside a self-driving car. The firm noted that 71% of the study’s respondents were most worried about tech failures that can happen while an autonomous vehicle is in operation, while 57% were concerned about the possibility of the cars getting hacked. It should be noted that 68% of the study’s respondents admitted that they had “little to no knowledge about self-driving vehicles.” 

The results of JD Power’s EV survey were a bit better compared to its full self-driving vehicle study. Charging infrastructure and battery range were listed as “critical challenges which must be addressed,” with 64% of respondents having concerns about charging infrastructure, 77% expecting electric vehicles to have a range of at least 300 miles, and 74% stating that they were unwilling to wait more than 30 minutes to replenish 200 miles of range in a charging station.

Amidst these concerns, only 39% of the respondents to JD Power’s survey stated that they were likely to purchase an electric vehicle, while 49% expressed concerns about the reliability of EVs compared to gas-powered cars. Similar to the respondents of the full self-driving vehicle study, 68% of those who were surveyed about electric vehicles stated that they had no experience with EVs at all, with some admitting that they have never sat inside an electric car. 

(Photo: Tesla)

Kristin Kolodge, executive director, driver interaction & human-machine interface research at JD Power, stated that the results of the study were not encouraging for EVs and autonomous driving systems. “Out of the box, these scores are not encouraging. As automakers head down the developmental road to self-driving vehicles and greater electrification, it’s important to know if consumers are on the same road — and headed in the same direction. That doesn’t seem to be the case right now. Manufacturers need to learn where consumers are in terms of comprehending and accepting new mobility technologies—and what needs to be done.” she said. 

Considering the aggressive push for electric car adoption and the equally aggressive push for the retirement of the internal combustion engine in regions such as Europe and China, the results of JD Power’s survey, which seemed to be driven by respondents that simply lacked information, are quite interesting, and perhaps not representative of global car buyers as a whole.

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If any, the fact that the majority of respondents in both surveys admitted to having little experience or knowledge about EVs and self-driving systems highlights the need for more information dissemination, especially from companies like Tesla. After all, Tesla has already addressed the biggest concerns highlighted by the respondents of JD Power’s EV survey, as evidenced by its Supercharger Network, its proprietary fast-charging technology, and the release of vehicles like the Model S Long Range, which can go 370 miles on a single charge.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla launches its new branded Supercharger for Business with first active station

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Credit: Tesla

Tesla has officially launched its first branded Supercharger just months after initiating a new program that allows third-party companies to brand their own charging piles.

The site opened in Land O’ Lakes, Florida, and features eight V4 Supercharging stalls offering up to 325 kW of charging speed. It appears it was purchased by a company called Suncoast Credit Union. This particular branch is located Northeast of Tampa, which is on the Gulf of Mexico.

It features graphics of Florida animals, like alligators:

Tesla launched this program back in September, and it basically was a way to expand its Supercharger presence and also allow companies to pay for the infrastructure. Tesla maintains it. When it announced the “Supercharger for Business,” it said:

“Purchase and install Superchargers at your business. Superchargers are compatible with all electric vehicles, bringing EV drivers to your business by offering convenient, reliable charging.”

The program does a few things. Initially, it expands EV charging infrastructure and makes charging solutions more readily available for drivers. It can also attract people to those businesses specifically.

Tesla launches new Supercharger program that business owners will love

The chargers can also be branded with any logo that the business chooses, which makes them more personalized and also acts as an advertisement.

The best part is that the customers do not have to maintain anything about the Supercharger. Tesla still takes care of it and resolves any issues:

“We treat your site like we treat our sites. By providing you with a full-service package that includes network operations, preventative maintenance, and driver support, we’re able to guarantee 97% uptime–the highest in the industry.”

It appears the Superchargers will also appear within the in-car nav during routing, so they’ll be publicly available to anyone who needs to use them. They are still available to all EVs that have worked with Tesla to utilize its infrastructure, and they are not restricted to people who are only visiting the business.

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Tesla reveals its Cybertruck light bar installation fix

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u/Kruzat, see page for license, via Wikimedia Commons

Tesla has revealed its Cybertruck light bar installation fix after a recall exposed a serious issue with the accessory.

Tesla and the National Highway Traffic Safety Administration (NHTSA) initiated a recall of 6,197 Cybertrucks back in October to resolve an issue with the Cybertruck light bar accessory. It was an issue with the adhesive that was provided by a Romanian company called Hella Romania S.R.L.

Tesla recalls 6,197 Cybertrucks for light bar adhesive issue

The issue was with the primer quality, as the recall report from the NHTSA had stated the light bar had “inadvertently attached to the windshield using the incorrect surface primer.”

Instead of trying to adhere the light bar to the Cybertruck with an adhesive, Tesla is now going to attach it with a bracketing system, which will physically mount it to the vehicle instead of relying on adhesive strips or glue.

Tesla outlines this in its new Service Bulletin, labeled SB-25-90-001, (spotted by Not a Tesla App) where it shows the light bar will be remounted more securely:

The entire process will take a few hours, but it can be completed by the Mobile Service techs, so if you have a Cybertruck that needs a light bar adjustment, it can be done without taking the vehicle to the Service Center for repair.

However, the repair will only happen if there is no delamination or damage present; then Tesla could “retrofit the service-installed optional off-road light bar accessory with a positive mechanical attachment.”

The company said it would repair the light bar at no charge to customers. The light bar issue was one that did not result in any accidents or injuries, according to the NHTSA’s report.

This was the third recall on Cybertruck this year, as one was highlighted in March for exterior trim panels detaching during operation. Another had to do with front parking lights being too bright, which was fixed with an Over-the-Air update last month.

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Tesla is already expanding its Rental program aggressively

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

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Credit: Grok

Tesla is looking to expand its Rental Program aggressively, just weeks after the program was first spotted on its Careers website.

Earlier this month, we reported on Tesla’s intention to launch a crazy new Rental program with cheap daily rates, which would give people in various locations the opportunity to borrow a vehicle in the company’s lineup with some outrageous perks.

Along with the cheap rates that start at about $60 per day, Tesla also provides free Full Self-Driving operation and free Supercharging for the duration of the rental. There are also no limits on mileage or charging, but the terms do not allow the renter to leave the state from which they are renting.

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

Job postings from Tesla now show it is planning to launch the Rental program in at least three new states: Texas, Tennessee, and Massachusetts.

The jobs specifically are listed as a Rental Readiness Specialist, which lists the following job description:

“The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand-off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.”

It also says that those who take the position will have to charge and clean the cars, work with clients on scheduling pickups and drop-offs, and prepare the paperwork necessary to initiate the rental.

The establishment of a Rental program is big for Tesla because it not only gives people the opportunity to experience the vehicles, but it is also a new way to rent a car.

Just as the Tesla purchasing process is more streamlined and more efficient than the traditional car-buying experience, it seems this could be less painful and a new way to borrow a car for a trip instead of using your own.

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