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Lucid Motors adopting assertive tactics to save Air sedan orders: report

Credit: Lucid Motors

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The year is coming to an end, and electric vehicle maker Lucid Motors is under pressure to deliver as many vehicles as possible. This has reportedly resulted in the company adopting a rather assertive strategy in an effort to save Lucid Air orders that are being canceled. 

Lucid has already tempered expectations for its numbers this year, with the company adjusting its target to just 6,000 to 7,000 vehicles for 2022. So far, Lucid has produced a total of 3,687 vehicles in the first three quarters of the year. This means that for Lucid to hit its already adjusted targets, it would have to deliver a record number of its Air sedans to customers this Q4. 

Citing two internal emails, Insider noted that Lucid has rolled out a new protocol designed to address Air sedan order cancellations from customers. The emails were reportedly sent over the past two months. As per the publication, one of the emails to Lucid retail employees noted that “every cancellation is a failure.” The message also included a process for “saving” Lucid Air orders. 

A Lucid employee reportedly explained the process, and it is quite interesting. When a customer asks for a Lucid Air order to be canceled, the request is promptly assigned to a Lucid case owner, who would then be required to call the customer within the next 24 hours. The case owner is tasked with saving the order, and if they are unable to reach the customer, they must try to reach the customer three more times in consecutive days. 

If case owners are unsuccessful, the case is reportedly escalated to a manager, who would also be tasked with contacting the customer within 24 hours. The manager will try calling the customer five more times on consecutive days if they are unable to establish contact. 

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Following the manager, the case is escalated once more to a regional manager, who is also tasked with contacting the customer within 24 hours. Regional managers are expected to call customers three more times on consecutive days if they are unable to reach the customer. Following this, the reservation could finally be canceled

“At least in retail, I think they’re definitely starting to put the hammer down, and it’s this unhealthy pressure from the top. I think the level of desperation and the tone of that email, combined with that cancellation protocol, it doesn’t spell high-end and luxury,” a Lucid Motors employee reportedly said, as per the publication. 

Lucid’s strategy to save its vehicle orders could result in customers getting calls from the company every day for two weeks before their request is fulfilled. Of course, the likelihood of such a scenario happening seems quite slim since it would require customers to ignore multiple calls consecutively, but it’s an assertive strategy nonetheless. 

Lucid has not issued a comment about the matter as of writing. 

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Elon Musk

Elon Musk handed Grok something no other AI company can get their hands on

Elon Musk says SpaceX will feed engineering data into Grok’s next model, avoiding restricted material.

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Artistic concept rendering of SpaceX data being incorporated into a Grok AI model

Elon Musk said Tuesday that SpaceX will feed its internal engineering data into the next major training run for Grok, the AI model now folded into SpaceX following February’s merger. In a post on X, Musk wrote that SpaceX’s “massive corpus of world-class engineering data,” excluding anything restricted under U.S. arms export law, will be added during supplemental training of what he called the “2T run,” a reference to a roughly two trillion parameter model that would nearly double the parameters behind the latest Grok 4.5 that’s rolling out.

The excluded material that Musk is referring to would fall under the International Traffic in Arms Regulations (ITAR), which restricts export of technical data tied to defense and space hardware. That likely rules out propulsion specifics for Merlin and Raptor engines along with guidance and control details for SpaceX’s launch vehicles, but leaves manufacturing knowledge, materials science, and Starlink hardware design on the table.

The announcement extends a pattern that has been building since SpaceX’s Nasdaq debut in June, when the company went public with Grok and xAI’s Colossus supercomputer folded into the pitch to investors.

Days after that listing, SpaceX closed its $60 billion all stock acquisition of coding startup Cursor, giving xAI both enterprise software distribution and a stream of real world developer data to train on. Grok 4.5 launched July 8 running partly on that Cursor training data, with Musk describing it as roughly comparable to Anthropic’s Opus 4.7 but faster and cheaper to run.

Feeding SpaceX’s own engineering data into the next AI model follows the same logic Musk has applied across xAI’s sister companies. Tesla supplies real world driving data and manufacturing expertise, X supplies conversational data, and now SpaceX supplies aerospace engineering data built up since 2002.

Musk did not give a release date for the upcoming AI model, referred to elsewhere as Grok 4.6. He has said the two trillion parameter run is in its final training phase and expected to wrap this week.

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Tesla expands ridesharing service in California to new hotspot

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Credit: Tesla

Tesla has extended its Bay Area ride-hailing service to include pickups and drop-offs at San Francisco International Airport (SFO). The update, shared via the company’s official channels on July 21, allows users in the region to request rides directly to and from one of California’s busiest airports.

The expansion builds on Tesla’s secured limousine permit for SFO operations. Public records show the permit became effective March 20, 2026, and remains active through January 31, 2027. Tesla vehicles operating the service now display authorized limousine permits issued by the City and County of San Francisco.

Tesla’s ride-hailing program in California relies on Model Y vehicles equipped with Full Self-Driving (Supervised) technology. Human safety drivers remain present in compliance with state regulations, distinguishing the service from fully driverless operations.

The Bay Area geofence covers a broad area spanning north of San Francisco to south of San Jose, offering extensive connectivity across the region.

UPDATE: Elon Musk reveals why Tesla didn’t say ‘Robotaxi’ upon California launch

This SFO addition follows earlier progress at other Bay Area airports. Tesla previously expanded service to San Jose Mineta International Airport (SJC) in late 2025. The company had engaged with SFO, SJC, and Oakland International Airport officials as early as September 2025 to secure necessary approvals for passenger transport.

The service provides a new option for travelers seeking electric, app-based transportation integrated with Tesla’s ecosystem. Rides are booked through Tesla’s dedicated ride-hailing application, which handles matching, routing, and payments. Pricing follows standard ride-hailing models, with potential adjustments based on distance, time, and demand.

Tesla’s California ride-hailing program launched in July 2025 with an initial invite-only rollout in the Bay Area. It started alongside operations in Austin, Texas, marking the company’s second major U.S. market.

The Bay Area remains a primary focus in California, with service centered on high-demand corridors connecting residential, commercial, and now major transportation hubs. This latest airport integration represents a practical step in Tesla’s broader mobility ambitions within the state.

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Tesla reveals 2026 Summer Update with crazy fixes to Nav and more

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Credit: Tesla

Tesla has officially revealed its 2026 Summer Update, which comes with a variety of crazy new features, including Navigation fixes that owners have been wanting for months.

Tesla routinely releases a larger update with the Spring, Summer, Fall, and Winter updates, where it ships a variety of new features, bug fixes, and other additions to customer cars.

The 2026 Spring Update featured things like “Hey Grok” voice assistance, a redesigned self-driving app, Unreal Engine visual upgrades, and more.

Tesla’s Summer Release has about ten new features; we’ll show you each and detail them below:

New Grok Voice Commands

“Grok can now make phone calls, search and play music, adjust climate, open the glovebox, and answer questions about your Tesla.”

Self-Driving Stats in Mobile App

“View and share self-driving stats from the mobile app.”

Caraoke With Scoring

“Caraoke now scores your singing while in Park. High scores are saved to your Tesla profile.”

Automatic Navigation

“Automatic Navigation now adapts to your routine.

In addition to Home, Work, and upcoming calendar events, your vehicle can now suggest and route to places you visit regularly – like a school drop-off on the way to work, or the gym on the way home.”

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Preferred Routes

“For a more personalized experience, navigation now prioritizes routes that you’ve taken before”

Set Arrival Energy from Mobile App

“Set your desired Arrival Energy from your phone.”

Send Custom Wraps from Mobile App

“Skip the USB drive and upload a custom wrap of your car from the mobile app. Instructions for creating a custom wrap here: https://github.com/teslamotors/custom-wraps.”

Rear Display Lock

“Kids can watch content on the rear screen, but only the front row can control it through the rear screen app.”

Other Improvements

  • Find Superchargers by name when searching for a destination
  • Add Apple Music songs to queue from search and artist page
  • Set your preferred zoom level for the Self-Driving visualization
  • Intro animations for new Model 3 and Y
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