News
Rivian and MINI top EV ownership satisfaction survey from JD Power
The Rivian R1T and the MINI Cooper Electric lead in J.D. Power’s EV ownership satisfaction survey, beating out Tesla, Ford, Hyundai/Kia, and more.
While specifications and professional reviews often play a significant role when a car buyer is looking to buy their next vehicle, the thoughts and experiences of other recent customers can also be a considerable help when picking from an increasingly crowded field of EVs. Today, J.D. Power found that surveyed customers ranked the Rivain R1T and the MINI Cooper Electric as the best new electric vehicles to own.
According to J.D. Power’s survey, which compiles a series of data points from a customer survey into a 0-1,000 point scale, the Rivian R1T was the highest-rated premium electric vehicle, scoring 794 points, while the MINI Cooper Electric led the mass market segment, scoring 782 points.
The Tesla Model 3 came in a close second within the premium segment, scoring 759 points, while the Tesla Model Y followed closely after at 754 points. The segment average score was 756 points. The Audi e-tron and the Polestar 2 rounded out the top five contenders in the premium segment.
As for mass market offerings, the MINI Cooper Electric was another clear winner, with the second-place Kia EV6 trailing by 20 points. The Ford Mustang Mach-E, Hyundai IONIQ 5, and Volkswagen ID.4 rounded out the mass market options.
- Credit: J.D. Power
- Credit: J.D. Power
Previous year’s winners, the Tesla Model 3 and the Kia Niro EV, had dramatically different placements this year, with the Model 3 remaining incredibly competitive for the top spot of the premium segment. At the same time, the Niro EV sank to sixth, just above the industry average.
J.D. Power’s study focused on ten factors when surveying drivers; accuracy of stated battery range, public charging availability, cost of ownership, driving enjoyment, ease of charging at home, interior and exterior styling, safety and technology features, service experience, vehicle quality, and reliability.
Unsurprisingly, premium EV owners had a far better charging experience than mass market EV owners, likely influenced by Tesla’s Supercharging Network. However, it should be noted that a slightly larger proportion of mass-market owners were first-time EV buyers. 84% of all respondents were first-time EV owners, a record for the survey.
Regarding top concerns, results varied considerably between the mass market and premium segments. While infotainment was the biggest annoyance for mass-market EV owners, general build quality and “creaks and rattles” were top concerns in the premium segment.
As EVs become increasingly more popular with the general public, there is no doubt that the problems found today will receive more and more attention, pushing automakers to improve in these critical areas. This, combined with the fantastic ownership experience already cited by the vast majority of owners in this survey, will make EV ownership experience of the future an incredible one.
What do you think of the article? Do you have any comments, questions, or concerns? Shoot me an email at william@teslarati.com. You can also reach me on Twitter @WilliamWritin. If you have news tips, email us at tips@teslarati.com!
News
Tesla teases new market entrance with confusing and cryptic message
Tesla teased its entrance into a new market with a confusing and what appeared to be cryptic message on the social media platform X.
The company has been teasing its entrance into several markets, including Africa, which would be a first, and South America, where it only operates in Chile.
In September, Tesla started creating active job postings for the Colombian market, hinting it would expand its presence in South America and launch in a new country for the first time in two years.
The jobs were related to various roles, including Associate Sales Manager, Advisors in Sales and Delivery, and Service Technicians. These are all roles that would indicate Tesla is planning to launch a wide-scale effort to sell, manage, and repair vehicles in the market.
Last night, Tesla posted its latest hint, a cryptic video that seems to show the outline of Colombia, teasing its closer than ever to market entry:
— Tesla North America (@tesla_na) November 12, 2025
This would be the next expansion into a continent where it does not have much of a presence for Tesla. Currently, there are only two Supercharger locations on the entire continent, and they’re both in Chile.
Tesla will obviously need to expand upon this crucial part of the ownership experience to enable a more confident consumer base in South America as a whole. However, it is not impossible, as many other EV charging infrastructures are available, and home charging is always a suitable option for those who have access to it.
Surprisingly, Tesla seems to be more concerned about these middle-market countries as opposed to the larger markets in South America, but that could be by design.
If Tesla were to launch in Brazil initially, it may not be able to handle the uptick in demand, and infrastructure expansion could be more difficult. Brazil may be on its list in the upcoming years, but not as of right now.
News
Tesla expands crucial Supercharging feature for easier access
It is a useful tool, especially during hours of congestion. However, it has not been super effective for those who drive non-Tesla EVs, as other OEMs use UI platforms like Google’s Android Auto or Apple’s iOS.
Tesla has expanded a crucial Supercharging feature that helps owners identify stall availability at nearby locations.
Tesla said on Tuesday night that its “Live Availability” feature, which shows EV owners how many stalls are available at a Supercharger station, to Google Maps, a third-party app:
Live availability of Superchargers now in Google Maps pic.twitter.com/DJvS83wVxm
— Tesla Charging (@TeslaCharging) November 11, 2025
Already offering it in its own vehicles, the Live Availability feature that Teslas have is a helpful feature that helps you choose an appropriate station with plugs that are immediately available.
A number on an icon where the Supercharger is located lets EV drivers know how many stalls are available.
It is a useful tool, especially during hours of congestion. However, it has not been super effective for those who drive non-Tesla EVs, as other OEMs use UI platforms like Google’s Android Auto or Apple’s iOS.
Essentially, when those drivers needed to charge at a Supercharger that enables non-Tesla EVs to plug in, there was a bit more of a gamble. There was no guarantee that a plug would be available, and with no way to see how many are open, it was a risk.
Tesla adding this feature allows people to have a more convenient and easier-to-use experience if they are in a non-Tesla EV. With the already expansive Supercharger Network being available to so many EV owners, there is more congestion than ever.
This new feature makes the entire experience better for all owners, especially as there is more transparency regarding the availability of plugs at Supercharger stalls.
It will be interesting to see if Tesla is able to expand on this new move, as Apple Maps compatibility is an obvious goal of the company’s in the future, we could imagine. In fact, this is one of the first times an Android Auto feature is available to those owners before it became an option for iOS users.
Apple owners tend to get priority with new features within the Tesla App itself.
Elon Musk
Elon Musk’s Boring Co goes extra hard in Nashville with first rock-crushing TBM
The Boring Company’s machine for the project is now in final testing.
The Boring Company is gearing up to tackle one of its toughest projects yet, a new tunnel system beneath Nashville’s notoriously tough limestone terrain. Unlike the soft-soil conditions of Las Vegas and Austin, the Music City Loop will require a “hard-rock” boring machine capable of drilling through dense, erosion-resistant bedrock.
The Boring Company’s machine for the project is now in final testing.
A boring hard-rock tunneling machine
The Boring Company revealed on X that its new hard-rock TBM can generate up to 4 million pounds of grip force and 1.5 million pounds of maximum thrust load. It also features a 15-filter dust removal system designed to keep operations clean and efficient during excavation even in places where hard rock is present.
Previous Boring Co. projects, including its Loop tunnels in Las Vegas, Austin, and Bastrop, were dug primarily through soft soils. Nashville’s geology, however, poses a different challenge. Boring Company CEO and President Steve Davis mentioned this challenge during the project’s announcement in late July.
“It’s a tough place to tunnel, Nashville. If we were optimizing for the easiest places to tunnel, it would not be here. You have extremely hard rock, like way harder than it should be. It’s an engineering problem that’s fairly easy and straightforward to solve,” Davis said.
Nashville’s limestone terrain
Experts have stated that the city’s subsurface conditions make it one of the more complex tunneling environments in the U.S. The Outer Nashville Basin is composed of cherty Mississippian-age limestone, a strong yet soluble rock that can dissolve over time, creating underground voids and caves, as noted in a report from The Tennessean.
Jakob Walter, the founder and principal engineer of Haushepherd, shared his thoughts on these challenges. “Limestone is generally a stable sedimentary bedrock material with strength parameters that are favorable for tunneling. Limestone is however fairly soluble when compared to other rack materials, and can dissolve over long periods of time when exposed to water.
“Unexpected encounters with these features while tunneling can result in significant construction delays and potential instability of the excavation. In urban locations, structures at the ground surface should also be constantly monitored with robotic total stations or similar surveying equipment to identify any early signs of movement or distress,” he said.
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