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Rivian and MINI top EV ownership satisfaction survey from JD Power

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The Rivian R1T and the MINI Cooper Electric lead in J.D. Power’s EV ownership satisfaction survey, beating out Tesla, Ford, Hyundai/Kia, and more.

While specifications and professional reviews often play a significant role when a car buyer is looking to buy their next vehicle, the thoughts and experiences of other recent customers can also be a considerable help when picking from an increasingly crowded field of EVs. Today, J.D. Power found that surveyed customers ranked the Rivain R1T and the MINI Cooper Electric as the best new electric vehicles to own.

According to J.D. Power’s survey, which compiles a series of data points from a customer survey into a 0-1,000 point scale, the Rivian R1T was the highest-rated premium electric vehicle, scoring 794 points, while the MINI Cooper Electric led the mass market segment, scoring 782 points.

The Tesla Model 3 came in a close second within the premium segment, scoring 759 points, while the Tesla Model Y followed closely after at 754 points. The segment average score was 756 points. The Audi e-tron and the Polestar 2 rounded out the top five contenders in the premium segment.

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As for mass market offerings, the MINI Cooper Electric was another clear winner, with the second-place Kia EV6 trailing by 20 points. The Ford Mustang Mach-E, Hyundai IONIQ 5, and Volkswagen ID.4 rounded out the mass market options.

Previous year’s winners, the Tesla Model 3 and the Kia Niro EV, had dramatically different placements this year, with the Model 3 remaining incredibly competitive for the top spot of the premium segment. At the same time, the Niro EV sank to sixth, just above the industry average.

J.D. Power’s study focused on ten factors when surveying drivers; accuracy of stated battery range, public charging availability, cost of ownership, driving enjoyment, ease of charging at home, interior and exterior styling, safety and technology features, service experience, vehicle quality, and reliability.

Unsurprisingly, premium EV owners had a far better charging experience than mass market EV owners, likely influenced by Tesla’s Supercharging Network. However, it should be noted that a slightly larger proportion of mass-market owners were first-time EV buyers. 84% of all respondents were first-time EV owners, a record for the survey.

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Regarding top concerns, results varied considerably between the mass market and premium segments. While infotainment was the biggest annoyance for mass-market EV owners, general build quality and “creaks and rattles” were top concerns in the premium segment.

As EVs become increasingly more popular with the general public, there is no doubt that the problems found today will receive more and more attention, pushing automakers to improve in these critical areas. This, combined with the fantastic ownership experience already cited by the vast majority of owners in this survey, will make EV ownership experience of the future an incredible one.

What do you think of the article? Do you have any comments, questions, or concerns? Shoot me an email at william@teslarati.com. You can also reach me on Twitter @WilliamWritin. If you have news tips, email us at tips@teslarati.com!

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Will is an auto enthusiast, a gear head, and an EV enthusiast above all. From racing, to industry data, to the most advanced EV tech on earth, he now covers it at Teslarati.

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Tesla reveals huge Cybercab detail in new guide for First Responders

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Credit: Tesla

Tesla revealed a major new Cybercab detail in a guide it released for First Responders, showing new territory in its beliefs and intentions for the ride-hailing-focused vehicle that entered production in April.

The First Responders Guide is released to give fire departments, paramedics, and other emergency personnel the proper guidance on what to do in the event of an accident, entrapment, or other situation that would require immediate attention.

On one of the pages of the First Responders Guide, Tesla revealed a stark detail about the Cybercab, which could help personnel enter the vehicle more easily in case of an emergency.

Tesla Cybercab has one important piece that AI4 cars might need for FSD

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It shows Tesla has no intention of releasing any Cybercab units that were initially proposed for ride-hailing services for the general public with any manual controls, meaning a steering wheel or pedals:

“A Cybercab equipped with steering wheel, brake pedal, and an acceleration pedal is typically an engineering or test vehicle, and operates at SAE Level 2 autonomy. Cybercab is not typically equipped with a steering wheel or acceleration and brake pedals.”

This is a major development for those who continue to believe Tesla planned to release the Cybercab with any sort of manual controls so that passengers could take over if needed. However, when Tesla started manufacturing production versions of the Cybercab in Giga Texas earlier this year, they were spotted without a steering wheel or pedals.

It essentially confirms the company has no intentions of bringing manual controls to the car’s production versions. Some have argued that the likelihood of Tesla having something

There still are some Cybercab units out there with a steering wheel and pedals, and as Tesla said, these cars are engineering or test vehicles, which have Safety Monitors on board to help the car out of a precarious situation or emergency.

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Tesla Full Self-Driving v14 ‘Lite’ Release Notes: new capabilities and features

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(Credit: Megan Gale/Twitter)

Tesla released the Full Self-Driving v14 ‘Lite’ suite to owners of Hardware 3 or AI3 vehicles today, adding several new features to the vehicles that were once believed to be capable of unsupervised self-driving.

Now, Tesla has released this modified suite to older Tesla vehicles, adding plenty of new features and capabilities.

Here are the full release notes for the suite:

  • Distilled the intelligence from HW4 V14 into HW3. This allows HW3 to directly learn how to handle scenarios using HW4 V14 as a guide. This process unlocks the improvements that have been made to HW4 including Reinforcement Learning (RL) and offline models for HW3.
  • Improved both proactive and reactive responsiveness across a wide variety of categories including navigation handling, merges and forks, pedestrian interactions, traffic lights, and vehicle cut-in scenarios.
  • Improved general comfort in nominal scenarios through fewer false slowdowns, smoother steering and more consistent lane centering.
  • Introduced parking, unparking, and reversing capabilities.
  • Added Arrival Options for you to select where FSD should park: in a Parking Lot, on the Street, in a Driveway, or at the Curbside.
  • Speed Profiles are now available at all times, to further customize driving style preference.

These improvements, according to Tesla’s Head of AI, Ashok Elluswamy, help distill the driving behavior from AI4’s v14 series into both the camera and compute configurations of AI3.

Tesla Full Self-Driving v14 ‘Lite’ for older cars finally gets released

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He added:

“It includes destination options and speed profiles on city roads, but more importantly significantly improved safety. We hope you’ll enjoy it, once the build ships wide.”

Tesla will continue to roll out the v14 Lite suite more widely in the coming weeks, the company said.

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Tesla Full Self-Driving v14 ‘Lite’ for older cars finally gets released

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tesla model 3 model y
Credit: Tesla Inc.

Tesla has finally released its Full Self-Driving v14 ‘Lite’ suite for older cars that equip the Hardware 3 or AI 3 chip, which have not been able to handle the newest versions of the company’s driver assistance software.

Tesla officially started releasing the v14 Lite suite to owners in the Early Access Program last night. The company’s Head of AI, Ashok Elluswamy, said that the rollout will continue over the next few weeks. The build distills the driving behavior from AI4’s v14 series into both the camera and compute configurations of an AI3 car.

It also includes a variety of new features that were available to AI4 cars running v14, including:

  • Start Self-Driving from Park
  • Arrival and Parking Options
  • Speed Profiles

The release is highly anticipated because those owners with AI3 vehicles were early adopters into the FSD platform and were promised that their cars would be capable of achieving Full Self-Driving.

However, Tesla CEO Elon Musk admitted during the company’s recent Q1 Earnings Call that these vehicles would not be capable of achieving unsupervised Full Self-Driving, which is what Tesla had originally said.

Owners were not pleased with this answer, or the idea that their commitment to buying the suite outright for thousands of dollars would not yield the ability to drive without operating the car. Tesla gave some solutions for this, including a discount on a new car, or an upgrade to an AI4 or AI5 self-driving computer and new, upgraded cameras.

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Tesla owners do not seem pleased with these options, as they require giving the company more money.

Nevertheless, it is important to note that Tesla came through for owners here by releasing v14 Lite before the end of Q2, something it had promised owners during the previous Earnings Call. Tesla has had trouble keeping up with timelines, but this is a big achievement for the team.

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