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Tesla partners with EV charging reliability platform for Destination network

Credit: Tesla

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Tesla is partnering with electric vehicle charging reliability platform ChargerHelp! to survey the status of various chargers in the company’s Destination Charger Network.

ChargerHelp! is an app-based dispatch and deployment system that helps to resolve issues with downed or inoperable electric vehicle charging stations. The company offers on-demand repairs and maintenance support from local workforces, which can come and service a malfunctioning EV charger in Tesla’s Destination Charger Network.

Tesla’s Destination Charging Network consists of over 35,000 wall connectors at Destination Charging Sites, which include hotels, restaurants, and resorts. They are not as powerful as the Tesla Superchargers as they only offer 22 kW of power. Tesla’s high-powered V3 Supercharger offers 250 kW for comparison.

ChargerHelp! said its partnership with Tesla will start in California as the platform will survey Destination stations to provide critical data points and insights pertaining to the station’s overall performance.

Perhaps the biggest issue facing EV adoption is charger reliability. The issue pushed California Governor Gavin Newsom to write the “EV Charging Reliability Transparency Act,” a bill supported by ChargerHelp!, which could help solve most of the issues with EV charging maintenance. A study from the University of California Berkley that found that only 72.5% of chargers in the Bay Area were operable, despite having lofty plans to eliminate ICE car sales by 2035.

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“Trusting that a charging station will work and knowing that if there is an issue it will be fixed in a timely manner is essential to EV drivers and paramount to the success of the industry,” Kameale C. Terry, ChargerHelp! Co-Founder & Chief Executive Officer, said.

Electric vehicle chargers are widely available and companies are working to expand their presence of piles that can support a variety of cars. Additionally, the United States has funneled billions to expanding the electric vehicle charging infrastructure, looking to build at least 500,000 additional EV chargers in the U.S., thanks to $7.5 billion in funding.

The White House has also announced over $700 million in private sector commitments for EV charging infrastructure:

  • Toyota announced an additional $2.5 billion investment in a Greensboro, North Carolina manufacturing facility.
  • Honda and LG Energy Solution announced a $4.4 billion joint venture in a to-be-announced location in the U.S.
  • Ford Motor Company announced it will invest $3.7 billion in assembly plants in Michigan, Ohio and Missouri and create 6200 jobs.
  • Panasonic announced a $4 billion plant in De Soto, Kansas that will create 4,000 jobs.  Panasonic is also reportedly evaluating a similar investment in an additional new battery factory.
  • Vinfast announced a more than $5 billion investment in building electric vehicles and batteries in North Carolina that will create 13,000 jobs.
  • Hyundai announced a $5.5 billion investment to build electric vehicles and batteries near Savannah, Georgia
  • Through DOE’s Advanced Technology Vehicle Manufacturing program, the Department of Energy announced a $2.5 billion loan in July 2022 to General Motors for battery manufacturing facilities in Ohio, Tennessee, and Michigan

ChargerHelp! was founded in 2020 and operates at a fixed monthly price per EV charging station, it said.

I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla China’s domestic sales fell 4.8% in 2025, but it’s not doom and gloom

Despite the full-year dip, Tesla finished the year with record domestic sales in December.

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Credit: Grok Imagine

Tesla posted 625,698 retail vehicle sales in China in 2025, marking a 4.8% year-on-year decline as the EV maker navigated an increasingly competitive EV market and a major production transition for its best-selling vehicle. 

Despite the full-year dip, Tesla finished the year with record domestic sales in December.

Retail sales slip amid Model Y transition

Tesla’s 2025 retail sales in China were down from 657,102 units in 2024, when the company ranked third in the country’s new energy vehicle (NEV) market with a 6.0% share. In 2025, Tesla’s share slipped to 4.9%, placing it fifth overall, as noted in a CNEV Post report.

Part of the decline seemed tied to operational disruptions early in the year. Tesla implemented a changeover to the new Tesla Model Y in the first quarter of 2025, which required temporary production pauses at Giga Shanghai. That downtime reduced vehicle availability early during the year, weighing on the company’s retail volumes in China and in areas supplied by Giga Shanghai’s exports.

China remained one of Tesla’s largest markets, accounting for 38.24% of its global deliveries of 1.64 million vehicles in 2025. However, the company also saw exports from Giga Shanghai fall to 226,034 units, down nearly 13% year-on-year. It remains to be seen how much of this could be attributed to the Model Y changeover and how much could be attributed to other factors. 

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Strong December 2025 finish

While the full-year picture showed some contraction, Tesla closed 2025 on a high note. According to data from the China Passenger Car Association (CPCA), Tesla China delivered a record 93,843 vehicles domestically in China in December, its highest monthly total ever. That figure was up 13.2% from a year earlier and 28.3% higher than November.

The surge was driven in part by Tesla prioritizing domestic deliveries late in the year, allowing buyers to lock in favorable purchase tax policies. In December alone, Tesla captured 7.0% of China’s NEV market and a notable 12.0% share of the country’s battery-electric segment.

On a wholesale basis, Tesla China sold 851,732 vehicles in 2025, down 7.1% year-on-year. From this number, 97,171 were from December 2025 alone. Tesla Model 3 wholesale figures reached 312,738 units, a year-over-year decrease of 13.12%. The Tesla Model Y’s wholesale figures for 2025 were 538,994 units, down 3.18% year-over-year.

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Tesla Robovan’s likely first real-world use teased by Boring Company President

As per the executive, the vehicle will be used to move large crowds through Las Vegas during major events. 

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Credit: Grok Imagine

The Boring Company President Steve Davis has shared the most likely first real-world use for Tesla’s Robovan.

As per the executive, the vehicle will be used to move large crowds through Las Vegas during major events. 

Tesla Robovan for high-demand events

During a feature with the Las Vegas Review-Journal, Boring Company President Steve Davis stated that the Tesla Robovan will be used in Sin City once the Vegas Loop expands across the Strip and downtown and the fleet grows to about 1,200 Teslas. 

At that scale, Robovans would primarily be deployed during predictable surges, such as game days and large shows, when many riders are traveling to the same destination at the same time.

“The second you have four (passengers) and you have to start stopping, the best thing you can do is put your smallest vehicle in, which is a car. But if you know people are going to the stadium because of a game, you’ll know an hour before, two hours before, that a lot of people are going to a game or a Sphere show, if you are smart about it, that’s when you put a high occupancy vehicle in, that’s when you put the Robovan in,” Davis said.

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Credit: Tesla

Vegas Loop expansion

Steve Davis’s Robovan comment comes amid The Boring Company’s efforts to expand the Vegas Loop’s airport service. Phase 1 of rides to Harry Reid International Airport began last month, allowing passengers to travel from existing Loop stations such as Resorts World, Encore, Westgate, and the Las Vegas Convention Center.

Phase 2 will add a 2.2-mile dual-direction tunnel from Westgate to Paradise Road. That section is expected to open within months and will allow speeds of up to 60 mph on parts of the route, while expanding the fleet to around 160 vehicles.

Future phases are expected to extend tunnels closer to airport terminals and add multiple stations along University Center Drive. At this point, the system’s fleet is expected to grow close to 300 Teslas. The final phase, an underground airport station, was described by Davis as the system’s “holy grail.” This, however, has no definite timeframe as of yet. 

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Tesla seeks engineer to make its iOS Robotaxi app feel “magical”

It appears that Tesla is hard at work in ensuring that users of its Robotaxi service are provided with the best user experience possible.

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Credit: Grok Imagine

Tesla is hiring an iOS Engineer for its Robotaxi app team, with the job posting emphasizing the creation of polished experiences that make the service not just functional, but “magical.”

Needless to say, it appears that Tesla is hard at work in ensuring that users of its Robotaxi service are provided with the best user experience possible.

Robotaxi App features

As observed by Tesla community members, Tesla has gone live with a job listing for an iOS Engineer for its Robotaxi App. The job listing mentions the development of a “core mobile experience that enables customers to summon, track, and interact with a driverless vehicle. From requesting a ride to enabling frictionless entry, from trip planning to real-time vehicle status and media control.”

Interestingly enough, the job listing also mentioned the creation of polished experiences that make the Robotaxi more than just functional. “You will take full ownership of features—from architecture design to robust implementation—delivering delightful and polished experiences that make Robotaxi not just functional, but magical,” Tesla noted in its job listing.

Apple’s “magical” marketing

Tesla’s use of the word “magical” when referring to the Robotaxi app mirrors the marketing used by Apple for some of its key products. Apple typically uses the word when referring to products or solutions that transform complex technology into something that feels effortless, simple, and natural to daily life. Products such as the AirPods’ seamless pairing with the iPhone and FaceID’s complex yet simple-to-use security system have received Apple’s “magical” branding. 

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With this in mind, Tesla seems intent on developing a Robotaxi app that is sophisticated, but still very easy to use. Tesla already has extensive experience in this area, with the Tesla App consistently being hailed by users as one of the best in its segment. If Tesla succeeds in making the Robotaxi app worthy of its “magical” branding, then it wouldn’t be a surprise if the service sees rapid adoption even among mainstream consumers. 

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