Tesla is partnering with electric vehicle charging reliability platform ChargerHelp! to survey the status of various chargers in the company’s Destination Charger Network.
ChargerHelp! is an app-based dispatch and deployment system that helps to resolve issues with downed or inoperable electric vehicle charging stations. The company offers on-demand repairs and maintenance support from local workforces, which can come and service a malfunctioning EV charger in Tesla’s Destination Charger Network.
Tesla’s Destination Charging Network consists of over 35,000 wall connectors at Destination Charging Sites, which include hotels, restaurants, and resorts. They are not as powerful as the Tesla Superchargers as they only offer 22 kW of power. Tesla’s high-powered V3 Supercharger offers 250 kW for comparison.
ChargerHelp! said its partnership with Tesla will start in California as the platform will survey Destination stations to provide critical data points and insights pertaining to the station’s overall performance.
Perhaps the biggest issue facing EV adoption is charger reliability. The issue pushed California Governor Gavin Newsom to write the “EV Charging Reliability Transparency Act,” a bill supported by ChargerHelp!, which could help solve most of the issues with EV charging maintenance. A study from the University of California Berkley that found that only 72.5% of chargers in the Bay Area were operable, despite having lofty plans to eliminate ICE car sales by 2035.
“Trusting that a charging station will work and knowing that if there is an issue it will be fixed in a timely manner is essential to EV drivers and paramount to the success of the industry,” Kameale C. Terry, ChargerHelp! Co-Founder & Chief Executive Officer, said.
Electric vehicle chargers are widely available and companies are working to expand their presence of piles that can support a variety of cars. Additionally, the United States has funneled billions to expanding the electric vehicle charging infrastructure, looking to build at least 500,000 additional EV chargers in the U.S., thanks to $7.5 billion in funding.
The White House has also announced over $700 million in private sector commitments for EV charging infrastructure:
- Toyota announced an additional $2.5 billion investment in a Greensboro, North Carolina manufacturing facility.
- Honda and LG Energy Solution announced a $4.4 billion joint venture in a to-be-announced location in the U.S.
- Ford Motor Company announced it will invest $3.7 billion in assembly plants in Michigan, Ohio and Missouri and create 6200 jobs.
- Panasonic announced a $4 billion plant in De Soto, Kansas that will create 4,000 jobs. Panasonic is also reportedly evaluating a similar investment in an additional new battery factory.
- Vinfast announced a more than $5 billion investment in building electric vehicles and batteries in North Carolina that will create 13,000 jobs.
- Hyundai announced a $5.5 billion investment to build electric vehicles and batteries near Savannah, Georgia
- Through DOE’s Advanced Technology Vehicle Manufacturing program, the Department of Energy announced a $2.5 billion loan in July 2022 to General Motors for battery manufacturing facilities in Ohio, Tennessee, and Michigan
ChargerHelp! was founded in 2020 and operates at a fixed monthly price per EV charging station, it said.
I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.
News
Tesla Giga Berlin draws “red line” over IG Metall union’s 35-hour week demands
Factory manager André Thierig has drawn a “red line” against reducing Giga Berlin’s workweek to 35 hours, while highlighting that Tesla has actually increased its workers’ salaries more substantially than other carmakers in the country.
Tesla Giga Berlin has found itself in a new labor dispute in Germany, where union IG Metall is pushing for adoption of a collective agreement to boost wages and implement changes, such as a 35-hour workweek.
In a comment, Giga Berlin manager André Thierig drew a “red line” against reducing Giga Berlin’s workweek to 35 hours, while highlighting that Tesla has actually increased its workers’ salaries more substantially than other carmakers in the country.
Tesla factory manager’s “red line”
Tesla Germany is expected to hold a works council election in 2026, which André Thierig considers very important. As per the Giga Berlin plant manager, Giga Berlin’s plant expansion plans might be put on hold if the election favors the union. He also spoke against some of the changes that IG Metall is seeking to implement in the factory, like a 35-hour week, as noted in an rbb24 report.
“The discussion about a 35-hour week is a red line for me. We will not cross it,” Theirig said.
“(The election) will determine whether we can continue our successful path in the future in an independent, flexible, and unbureaucratic manner. Personally, I cannot imagine that the decision-makers in the USA will continue to push ahead with the factory expansion if the election results favor IG Metall.”
Giga Berlin’s wage increase
IG Metall district manager Jan Otto told the German news agency DPA that without a collective agreement, Tesla’s wages remain significantly below levels at other German car factories. He noted the company excuses this by referencing its lowest pay grade, but added: “The two lowest pay grades are not even used in car factories.”
In response, Tesla noted that it has raised the wages of Gigafactory Berlin’s workers more than their German competitors. Thierig noted that with a collective agreement, Giga Berlin’s workers would have seen a 2% wage increase this year. But thanks to Tesla not being unionized, Gigafactory Berlin workers were able to receive a 4% increase, as noted in a CarUp report.
“There was a wage increase of 2% this year in the current collective agreement. Because we are in a different economic situation than the industry as a whole, we were able to double the wages – by 4%. Since production started, this corresponds to a wage increase of more than 25% in less than four years,” Thierig stated.
News
Tesla is seeing a lot of momentum from young Koreans in their 20s-30s: report
From January to November, young buyers purchased over 21,000 Teslas, putting it far ahead of fellow imported rivals like BMW and Mercedes-Benz.
Tesla has captured the hearts of South Korea’s 20s-30s demographic, emerging as the group’s top-selling imported car brand in 2025. From January to November, young buyers purchased over 21,000 Teslas, putting it far ahead of fellow imported rivals like BMW and Mercedes-Benz.
Industry experts cited by The Economist attributed this “Tesla frenzy” to fandom culture, where buyers prioritize the brand over traditional car attributes, similar to snapping up the latest iPhone.
Model Y dominates among young buyers
Data from the Korea Imported Automobile Association showed that Tesla sold 21,757 vehicles to the 20s-30s demographic through November, compared to BMW’s 13,666 and Mercedes-Benz’s 6,983. The Model Y led the list overwhelmingly, with variants like the standard and Long Range models topping purchases for both young men and women.
Young men bought around 16,000 Teslas, mostly Model Y (over 15,000 units), followed by Model 3. Young women followed a similar pattern, favoring Model Y (3,888 units) and Model 3 (1,083 units). The Cybertruck saw minimal sales in this group.
The Model Y’s appeal lies in its family-friendly SUV design, 400-500 km range, quick acceleration, and spacious cargo, which is ideal for commuting and leisure. The Model 3, on the other hand, serves as an accessible entry point with lower pricing, which is valuable considering the country’s EV subsidies.
The Tesla boom
Experts described Tesla’s popularity as “fandom culture,” where young buyers embrace the brand despite criticisms from skeptics. Professor Lee Ho-geun called Tesla a “typical early adopter brand,” comparing purchases to iPhones.
Professor Kim Pil-soo noted that young people view Tesla more as a gadget than a car, and they are likely drawn by marketing, subsidies, and perceived value. They also tend to overlook news of numerous recalls, which are mostly over-the-air software updates, and controversies tied to the company.
Tesla’s position as Korea’s top import for 2025 seems secured. As noted by the publication, Tesla’s December sales figures have not been reported yet, but market analysts have suggested that Tesla has all but secured the top spot among the country’s imported cars this year.
News
Tesla FSD fleet is nearing 7 billion total miles, including 2.5 billion city miles
As can be seen on Tesla’s official FSD webpage, vehicles equipped with the system have now navigated over 6.99 billion miles.
Tesla’s Full Self-Driving (Supervised) fleet is closing in on almost 7 billion total miles driven, as per data posted by the company on its official FSD webpage.
These figures hint at the massive scale of data fueling Tesla’s rapid FSD improvements, which have been quite notable as of late.
FSD mileage milestones
As can be seen on Tesla’s official FSD webpage, vehicles equipped with the system have now navigated over 6.99 billion miles. Tesla owner and avid FSD tester Whole Mars Catalog also shared a screenshot indicating that from the nearly 7 billion miles traveled by the FSD fleet, more than 2.5 billion miles were driven inside cities.
City miles are particularly valuable for complex urban scenarios like unprotected turns, pedestrian interactions, and traffic lights. This is also the difference-maker for FSD, as only complex solutions, such as Waymo’s self-driving taxis, operate similarly on inner-city streets. And even then, incidents such as the San Francisco blackouts have proven challenging for sensor-rich vehicles like Waymos.
Tesla’s data edge
Tesla has a number of advantages in the autonomous vehicle sector, one of which is the size of its fleet and the number of vehicles training FSD on real-world roads. Tesla’s nearly 7 billion FSD miles then allow the company to roll out updates that make its vehicles behave like they are being driven by experienced drivers, even if they are operating on their own.
So notable are Tesla’s improvements to FSD that NVIDIA Director of Robotics Jim Fan, after experiencing FSD v14, noted that the system is the first AI that passes what he described as a “Physical Turing Test.”
“Despite knowing exactly how robot learning works, I still find it magical watching the steering wheel turn by itself. First it feels surreal, next it becomes routine. Then, like the smartphone, taking it away actively hurts. This is how humanity gets rewired and glued to god-like technologies,” Fan wrote in a post on X.