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Tesla’s spare parts supply is reportedly nearing parity with German automakers

(Credit: andoman66/Reddit)

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A firsthand account from a Tesla-certified body shop has suggested that the electric car maker recently adopted optimizations to its spare parts ordering and supply systems. These improvements have reportedly become significant enough to the point where Tesla is starting to close in on German automakers when it comes to the turnaround times of its parts ordering and receiving processes.

The new insights on Tesla’s parts supply were recently shared on the r/TeslaMotors subreddit by u/andoman66, who works for European Collision Center, a recently-certified body shop at the San Francisco Bay Area known for servicing German-made automobiles. Prior to the shop’s certification, the Tesla community member noted that the electric car maker’s parts ordering and receiving process were less than stellar. At times, for example, the shop ended up hand-delivering orders and manually picking up the parts from Tesla, resulting in long turnaround times for repairs.

These processes have been greatly improved recently. According to the body shop employee, Tesla has rolled out a wholesale ordering system that allows parts to get drop-shipped at a comparable turnaround time as premier German automakers. While Tesla’s current parts delivery times are still longer than those of its Japanese counterparts, the electric car maker’s efficiency has reportedly reached parity with Porsche and Audi, and is steadily catching up to Mercedes-Benz.

Apart from the welcome updates on the company’s parts and delivery processes, the electric car maker reportedly requires collision repair facilities to offer labor discounts to Tesla owners as part of the shop’s certification. This, according to the body shop employee, is something that is quite unique to Tesla. Together with a more efficient supply system, these processes would likely make the repair experience of Tesla owners more manageable than before.

Elon Musk has personally pledged to address Tesla’s service and repair challenges, even stating that the company is aiming to eventually achieve 24-hour turnaround times for vehicle repairs. Tesla has also introduced recent firmware updates focused on optimizing its electric cars’ repair process. Just last month, for example, Tesla rolled out an update that allowed vehicles to proactively order and pre-ship replacement parts. With such a system in place, Tesla owners could simply use their mobile app or their Tesla account to schedule a service visit.

With the company’s fleet of vehicles rapidly growing due to the arrival of the Model 3, Tesla has also begun an expansion of its service capacity. During the Q4 2018 earnings call, for example, Elon Musk noted that the company is looking to double its service capacity this 2019. The electric car maker is also aiming to expand its mobile service fleet, which Musk states is already capable of addressing around 80% of repairs needed for Tesla’s electric cars. Currently, Tesla is utilizing vans and modified Model S as its mobile service units, though recent reports are pointing to the company also using the Model X for bigger repair tasks.

H/T to u/andoman66 of the r/TeslaMotors subreddit.

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Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Energy

Tesla launches Powerwall Lease for affordable home backup

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Credit: Tesla

Tesla Energy has introduced the Powerwall Lease in conjunction with Tesla Electric, making the service available in Texas. This new option delivers whole-home backup power using two Powerwall units for a net monthly cost of $35 after credits, accompanied by a low fixed electricity rate.

Under the lease terms, customers pay a one-time order fee of $100. The base lease payment for the two Powerwalls is approximately $122 per month during the first year, subject to a 3 percent annual escalator thereafter. Enrollment in a qualifying Tesla Electric Backup plan or Virtual Power Plant plan provides an $87 monthly credit.

This credit lowers the effective cost to roughly $35 per month plus applicable tax.

Installation of the standard system carries no additional charge. The package features Storm Watch for outage protection and allows complete management through a single Tesla application. The system supplies continuous whole-home backup capability.

The Powerwall system enables households to maintain electricity during severe storms that disrupt the utility grid. When outages occur, the batteries automatically provide seamless backup power to the home.

Tesla announces 100k Powerwalls are participating in Virtual Power Plants

Tesla Storm Watch monitors weather forecasts and ensures the units are fully charged ahead of anticipated severe weather events so that power remains available throughout the disruption, keeping lights, refrigeration, and other essential systems operating without interruption.

Availability is restricted to select Texas locations where retail electric choice exists. Participants must lease exactly two Powerwall units and maintain continuous enrollment with Tesla Electric. Solar panels cannot be included under this particular lease arrangement.

The monthly credit activates automatically once the system is installed, receives permission to operate, and enrollment is confirmed. To retain the credit, customers are required to stay enrolled in Tesla Electric and fulfill all program conditions.

Nonstandard installations that involve electrical upgrades or special permitting may lead to extra expenses and might impact eligibility for the credit, so be sure to check with either your installer or Tesla to ensure you will still qualify.

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Elon Musk teases Tesla Roadster unveiling once again

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tesla roadster
Credit: Tesla

Elon Musk continues to tease the unveiling event for the Tesla Roadster, a continuing trend that has grown into a bigger game of “When” for fans who have been waiting years for the car to finally enter production.

A video shared on X of the Joe Rogan Experience podcast that Musk appeared on last year, teasing the Roadster unveiling, was shared once again on the social media platform. The poster said the Roadster event will be “unforgettable.”

Musk agreed:

The timing is interesting because just yesterday, Musk said that we will be getting flying cars, and for years, Tesla has hinted that it could develop a SpaceX cold gas thruster package that would help the car float or fly for a short period of time.

It would be reasonable to assume Tesla’s major delays with this unveiling event are likely caused by the company’s need to break the rules and push the envelope on nearly everything. Last July, Lars Moravy, Tesla’s VP of Vehicle Engineering, said:

“Roadster is definitely in development. We did talk about it last Sunday night. We are gearing up for a super cool demo. It’s going to be mind blowing. We showed Elon some cool demos last week of the tech we’ve been working on and he got a little excited.”

The latest updates that Tesla has given us are that the Roadster is in design development, and it did have several potential dates for an unveiling event this year, including April. It was then pushed to August.

However, there are no clues as to when Tesla will be ready, and fans are certainly getting frustrated with the delays.

For what it is worth, Franz von Holzhausen told Jay Leno this week that the event would be “very soon.”

We sure hope.

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Lifestyle

Tesla’s driverless Cybercab just passed a big test with State Governor

Florida’s governor rode Tesla’s Cybercab at a closed test track and called the experience impressive.

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Florida Governor Ron DeSantis rode in a Tesla Cybercab on a closed test track this week and came away impressed, posting on X that the vehicle “successfully navigated all hazards — a kid running into the street, a crash with police stopping traffic, a Model S cutting us off, etc.” He called the ride “impressive.”

The stop was part of a broader event Monday at SunTrax, a 775 acre state owned proving ground in Auburndale that Florida built specifically to test autonomous and connected vehicles before they reach public roads. Standing next to a gold Cybercab, DeSantis described the car in plain terms: “You go in there and you just sit. You have a screen. There’s no steering wheel, no pedals. Clearly these things could be very beneficial.”

DeSantis paired the praise with a caveat that has followed autonomous vehicles since the category existed. “You don’t want to be in an autonomous vehicle and it drives you into a ditch. That would not be good,” he said, framing safety validation as the gate before wider deployment.

SunTrax, the 2.25 mile oval which the state calls the only high speed autonomous vehicle test track in the Southeast, can simulate rain, pedestrian crossings, hills and crowded urban conditions at highway speeds, letting companies push a car past what an early public rollout would risk. Tesla, Waymo and Beep all use the facility, and Florida’s regulatory approach, among the most permissive for autonomous vehicles in the country, doesn’t require a human operator inside a fully autonomous car.

Tesla has reason to want the blessing of Florida and states beyond, as the Cybercab entered volume production at Gigafactory Texas this spring and has since self certified as SAE Level 4 under Texas law. Public road testing so far has kept a safety monitor in the passenger seat, and Florida is where Tesla has been expanding its existing Model Y based Robotaxi service instead, adding Miami in July and then Orlando and Tampa two weeks later. A closed track endorsement from a sitting governor doesn’t change any of that, but it does put Tesla’s newest hardware in front of a state that has already shown it will move fast on rules.

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