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Tesla Model 3 keying suspect confesses after Sentry Mode video goes viral

Published

6 years ago

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A Tesla Model 3 owner who fell victim to a keying incident in the San Francisco Bay Area has located the perpetrator with the help of Sentry Mode and the local police.

Justice Frimpong, a Software Engineer for e-commerce giant Amazon noticed a large scratch on the driver’s side door of his Tesla Model 3 after running everyday errands. The scratch was evidence Frimpong had become the most recent victim of a keying incident on a Tesla vehicle, an all-too-common occurrence as of recently.

After Frimpong noticed the scratch on his Model 3, Sentry Mode captured his reaction to finding the blemish caused by the culprit. Luckily, Sentry Mode also captured the incident of the man scratching Frimpong’s Model 3, as well as multiple angles of the man’s face and his initial approach to the vehicle. Frimpong told Tesla CEO Elon Musk he loves Sentry Mode, and judging by past incidents of the same nature, he knew there was a big possibility the man who keyed his vehicle will be brought to justice.

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Frimpong uploaded a thread of tweets containing several pieces of Sentry Mode footage, including clear angles of the perpetrator’s face and the moment his vehicle was keyed. The tweet thread gained quite a bit of traction, as the story reached local news outlets. With the help of Sentry Mode and the local police department, the man who keyed Frimpong’s Model 3 was brought to justice.

Frimpong stated his Sentry Mode footage captured the license plate of the man who keyed his vehicle. He turned the plate number into police, who were able to use the information to locate the suspect. Frimpong stated the perpetrator denied being in the same location as his Tesla Model 3, but when police told him they were in possession of Sentry Mode footage of the keying, the perpetrator quickly confessed to the crime. The man will be responsible for paying for damages, but it is not known what the motive for the vandalism was.

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Incidents of Tesla vehicles being keyed are becoming far too common in recent months. With the help of Tesla’s Sentry Mode, all of the people who decided to key a vehicle made by the Silicon Valley-based electric car maker have been brought to justice. Earlier in October, a woman in Broomfield, Colorado turned herself in after keying a Model 3 at a high school soccer game. She was booked on the charge of Criminal Mischief, a felony in the area of Colorado where the keying took place.

While keying vehicles will more than likely never stop, Sentry Mode gives Tesla owners the ability to identify the person who damaged their vehicle. In recent incidents, the culprits have been identified and charged with numerous penalties for intentionally keying someone’s Tesla. Sentry Mode has captured many other incidents not related to keying or intentional damage as well. In this instance, however, it is expected the vehicle’s automatically recording cameras will help identify the man who committed this horrible act.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Cybertruck

Tesla clears the air on Cybertruck ‘deactivation’ video that is obviously fake

Tesla has cleared the air on the viral video, stating it is fake.

Published

7 hours ago

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August 11, 2025

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Credit: Cybertruck | X

Tesla has cleared the air regarding a video that has been circulating, where the owner claims his Cybertruck was “deactivated” by the company while he was driving.

The video was shared on X and showed a driver pulled over on the side of the road, claiming his Cybertruck had been deactivated by Tesla in the middle of traffic. It is very obviously fake to those who know the company, but these kinds of things have a tendency to pick up steam.

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The video shows a screen that says:

“Tesla Cybertruck De-Activated. Critical Issue Detected | Contact Customer Service, Comply with Cease & Desist to Re-Activate. Update Failed, Return to Dealer.”

The same person who posted the video also shared an image of what appears to be a Cease and Desist letter from Tesla, but it is also likely fake:

The company finally responded to the video on Monday afternoon, stating that the video is, in fact, fake, reiterating that it will not disable vehicles remotely for any reason.

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It is a shame that these types of things happen, especially as people are prone to believe anything they see on the internet. As there is so much misinformation circulating surrounding Tesla and its CEO Elon Musk, it is no surprise that someone would leverage the situation for their own benefit.

If that Cease and Desist letter is not real, perhaps the next one might be. These types of things can truly cause damage to a company’s reputation, and someone getting an idea that Tesla would remotely deactivate a car could prevent them from buying one.

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Elon Musk

Elon Musk is stepping up for Tesla Service in a big way

Elon Musk has stepped up to resolve a handful of customer issues regarding vehicle service.

Published

9 hours ago

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August 11, 2025

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tesla service
Credit: Tesla

Elon Musk is stepping up to help customers in a big way, especially when they are having issues with Tesla’s Service.

Perhaps one of the biggest advantages Tesla owners have is access to Musk through X, his social media platform. Over the years, we’ve seen Tesla add features, refine its cars’ performance, and more, all through asking Musk directly through a post.

Now, Musk is stepping up in another way by resolving a few Service complaints that customers had.

The first occurred last week when a recall on a Tesla battery was not honored by Service. The company sought $30,000 for a replacement and labor, which was not right. Musk responded that he would personally investigate the matter. The vehicle was fixed at no cost as it was a recall, and was ready for pickup the next day.

It also revealed a new strategy Tesla is using to combat service communication issues:

Tesla creates clever solution to simplify and improve its Service

The next occurred with a Cybertruck owner who was in Japan. Their car was parked at an airport in the U.S. and had lost a vast majority of its state of charge, leaving them just fifty miles of range at the time.

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Musk reached out to the owner and said Service will take care of the car and will investigate the cause of the battery drain:

There are not too many companies out there where the CEO will get involved with individual issues like these. It’s pretty exclusive to Tesla, as Musk has commonly stepped up to resolve complaints with vehicles or to confront features that some owners might find useful.

Service has been a weak point of the company for some time, but it has worked to refine and resolve customer complaints by building more Service Centers across the world that can handle these issues.

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Elon Musk

Tesla CEO Elon Musk confirms Robotaxi is opening to the public: here’s when

Anyone will be able to request a Tesla Robotaxi in September, Elon Musk said this morning.

Published

10 hours ago

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August 11, 2025

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Credit: Joe Tegtmeyer | X

Tesla CEO Elon Musk has confirmed that the company’s Robotaxi platform is opening to the public, and he even gave a timeline for when anyone will be able to access one for a ride.

Tesla’s Robotaxi platform launched to a small group on June 22 in Austin, Texas. The company has continued to expand the number of riders and its geofence over the past month and a half.

Tesla officially launches Robotaxi service with no driver

Additionally, it launched rides in the Bay Area of California, but it differs slightly, as the Texas Robotaxi platform does not utilize a Safety Monitor in the driver’s seat. In California, the monitor sits in the driver’s seat.

As the geofence, service areas, and testing populations expand, Tesla fans are awaiting their elusive emails that enable their ability to use the Robotaxi platform. It now seems that the email will come soon, as Musk said Tesla will open up public access to Robotaxi next month:

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Tesla has been prioritizing safety over anything else with the launch of the Robotaxi platform, which is why it has been slow to push invitations to new riders. It is confident in the abilities of the platform and its Full Self-Driving suite, which has been proven with data.

However, even a single accident could set Tesla back years in terms of its development of self-driving cars. It is not a risk it is willing to take.

Musk said during the recent Q2 Earnings Call:

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“We need to make sure it works when the vehicles are fully under our control. It’s kind of one step at a time here. We don’t want to jump the gun. As I said, we’re being paranoid about safety. But I guess next year is I’d say confidently next year. I’m not sure when next year, but confidently next year, people would be able to add or subtract their car to the Tesla, Inc. fleet.”

As the platform will expand in Austin and the Bay Area for anyone, Tesla still continues to reiterate that Robotaxi will be available for everyone sometime next year, as Musk said in the quote above.

Things will continue to improve over time, and Tesla will likely expand its geofence in both regions in the coming weeks. It has already done that in Austin twice, with about a doubling in size occurring both times.

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