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Tesla Model 3 survey reveals much-improved build quality and a happier owners community

(Photo: Andres GE)

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An extensive survey of 5,000 Tesla Model 3 owners conducted by Bloomberg reveals that buyers are finding increasingly improved vehicle build quality and an overall uptick in positive ownership experience. Bloomberg’s four-part, 164-question survey has drawn mixed responses from Tesla owners since the survey began in early 2018. But with a noticeable upward trend in general owner satisfaction over time, one can presume that Tesla has been paying keen attention to negative customer feedback and improving upon them.

Looking back at Tesla’s history, specifically the timeframe when the electric carmaker was in the trenches of production hell, issues concerning improper paint, body gaps, poorly installed components, and electronic glitches were widely reported by Model 3 owners. Early buyers reported deficiencies in vehicle build quality, including Consumer Reports who dropped its recommendation of Tesla’s most affordable vehicle. A Finnish Model 3 owner claimed that they experienced so many issues with their vehicle’s cosmetic appearance after 1,300 miles of driving that it prompted them to seek a third-party opinion on the vehicle’s quality. The professional described Tesla Model 3’s paint as “soft”, noting that they were able to scratch the black coloring from the vehicle with very little effort. Similar reports of poor quality control, leading to production cars with body panel gaps above industry standards, and misaligned components, Bloomberg’s poll of Model 3 owners clearly shows a higher dissatisfaction rating in early 2018 than today.

Since Bloomberg’s poll began in early 2018, Tesla has made numerous changes in the vehicle’s most notable issues. In response to harsh criticism from industry experts on Model 3’s build quality, CEO Elon Musk took noted Tesla’s increasing effort to better refine its manufacturing process.  “Since we began shipping Model 3 last year, we have been very focused on refining and tuning both part and body manufacturing processes. The result being that the standard deviation of all gaps and offsets across the entire car has improved, on average, by nearly 40%, with particular gap improvements visible in the area of the trunk, rear lamps and rear quarter panel.”

As the company scaled from what some considered a boutique automaker in the early days of the Tesla Roadster to mainstream mass-market electric vehicle maker, Tesla’s cosmetic issues have more than likely been related to growing pains. Through iterations in streamlining production and improving upon its overall manufacturing process, Tesla’s commitment to learning and implementing more efficient processes has ultimately translated to a much-improved build quality that hasn’t gone unnoticed. Retired auto industry veteran Bob Lutz, who has been vocally critical of Tesla in the past, has noted the new gaps have been improved upon so much that they measure up to being “world-class”. The sentiment among later Model 3 owners polled in Bloomberg’s survey also measured up, with one responding, “No noticeable panel gaps, near-flawless paint, and fitment of body and interior materials.”

To see the full list of comments by Model 3 owners, visit Bloomberg’s extensive Tesla Model 3 Survey.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla scores major hire as Apple scientist moves to Optimus team

Chen, who advanced from individual contributor to technical lead during his time at Apple, noted that he was blown away by Tesla’s efforts and synergy.

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Credit: Tesla Optimus/X

Former Apple research scientist Yilun Chen has left the tech giant to join Tesla’s Optimus AI team. Chen, who advanced from individual contributor to technical lead during his time at Apple, noted that he was blown away by Tesla’s efforts and synergy.

Apple veteran closes a major chapter

In a farewell note, Yilun Chen reflected on his tenure at Apple as a period defined by rapid growth and exposure to notable internal projects, some of which remain unreleased. His roles spanned engineering, research, early product incubation, and hands-on prototyping, allowing him to build expertise across both mature and emerging teams.

Chen credited mentors, colleagues, and cross-functional collaborators for shaping his trajectory, calling the experience unforgettable and emphasizing how each team taught him different lessons about scaling technology, guiding product vision, and navigating fast-moving research environments. “Each role has offered me invaluable unique lessons… My deepest gratitude goes to my colleagues, mentors and friends,” he wrote.

Tesla’s Optimus lab secured the hire

Chen said the move to Tesla was driven by the momentum surrounding Optimus, a humanoid robot powered by LLM-driven reasoning and Physical AI. After visiting Tesla’s Optimus lab, he admitted that he was “totally blown away by the scale and sophistication of the Optimus lab and deep dedication of people when I got to visit the office.”

His first week at Tesla, he noted, involved spontaneous deep-tech discussions, a flat team structure, rapid prototyping cycles, and what he called a “crazy ideas with super-fast iterations” culture. Chen emphasized that the team’s ambition, as well as its belief that humanoid robots are now within reach, creates an energy level that feels aimed at changing the world.

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“You can feel the energy to change the world here,” he wrote in a post on social media. 

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Elon Musk

Elon Musk gives nod to SpaceX’s massive, previously impossible feat

It was the booster’s 30th flight, a scenario that seemed impossible before SpaceX became a dominant force in spaceflight. 

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Credit: SpaceX/X

Elon Musk gave a nod to one of SpaceX’s most underrated feats today. Following the successful launch of the Transporter-15 mission, SpaceX seamlessly landed another Falcon 9 booster on a droneship in the middle of the ocean. 

It was the booster’s 30th flight, a scenario that seemed impossible before SpaceX became a dominant force in spaceflight. 

Elon Musk celebrates a veteran Falcon 9 booster’s feat

SpaceX completed another major milestone for its Smallsat Rideshare program on Friday, successfully launching and deploying 140 spacecraft aboard a Falcon 9 from Vandenberg Space Force Base. The mission, known as Transporter-15, lifted off two days later than planned after a scrub attributed to a ground systems issue, according to SpaceFlight Now. SpaceX confirmed that all payloads designed to separate from the rocket were deployed as planned.

The Falcon 9 used for this flight was booster B1071, one of SpaceX’s most heavily flown rockets. With its 30th mission completed, it becomes the second booster in SpaceX’s fleet to reach that milestone. B1071’s manifest includes five National Reconnaissance Office missions, NASA’s SWOT satellite, and several previous rideshare deployments, among others. Elon Musk celebrated the milestone on X, writing “30 flights of the same rocket!” in his post. 

Skeptics once dismissed reusability as unfeasible

While rocket landings are routine for SpaceX today, that was not always the case. Industry veterans previously questioned whether reusable rockets could ever achieve meaningful cost savings or operational reliability, often citing the Space Shuttle’s partial reusability as evidence of failure. 

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In 2016, Orbital ATK’s Ben Goldberg argued during a panel that even if rockets could be reusable, they do not make a lot of sense. He took issue with Elon Musk’s claims at the time, Ars Technica reported, particularly when the SpaceX founder stated that fuel costs account for just a fraction of launch costs. 

Goldberg noted that at most, studies showed only a 30% cost reduction for low-Earth orbit missions by using a reusable rocket. “You’re not going to get 100-fold. These numbers aren’t going to change by an order of magnitude. They’re just not. That’s the state of where we are today,” he said. 

Former NASA official Dan Dumbacher, who oversaw the Space Launch System, expressed similar doubts in 2014, implying that if NASA couldn’t make full reusability viable, private firms like SpaceX faced steep odds.

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Tesla AI and Autopilot VP hints that Robovan will have RV conversions

Tesla’s vice president of AI and Autopilot software, Ashok Elluswamy, hinted at the linitiative in a reply to Y Combinator CEO Garry Tan.

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(Credit: Tesla)

It appears that Tesla is indeed considering an RV in its future pipeline, though the vehicle that would be converted for the purpose would be quite interesting. This is, at least, as per recent comments by a Tesla executive on social media platform X.

Robovan as an RV

Tesla’s vice president of AI and Autopilot software, Ashok Elluswamy, hinted at the linitiative in a reply to Y Combinator CEO Garry Tan, who called for a startup to build RVs with Full Self-Driving capabilities. In his reply, Elluswamy simply stated “On it,” while including a photo of Tesla’s autonomous 20-seat people mover. 

Tesla unveiled the Robovan in October 2024 at the “We, Robot” event. The vehicle lacks a steering wheel and features a low floor for spacious interiors. The vehicle, while eclipsed by the Cybercab in news headlines, still captured the imagination of many, as hinted at by X users posting AI-generated images of Robovan RV conversions with beds, kitchens and panoramic windows on social media platforms. One such render by Tesla enthusiast Mark Anthony reached over 300,000 views on X.

Elon Musk on the Robovan

Elon Musk addressed the Robovan’s low profile in October 2024, stating the van uses automatic load-leveling suspension that raises or lowers based on road conditions. The system maintains the futuristic look while handling uneven pavement, Musk wrote on X. The CEO also stated that the Robovan is designed to be very airy inside, which would be great for an RV.

“The view from the inside is one of extreme openness, with visibility in all directions, although it may appear otherwise from the outside. The unusually low ground clearance is achieved by having an automatic load-leveling suspension that raises or lowers, based on smooth or bumpy road conditions,” Musk stated. 

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Elluswamy’s response on X suggests that Tesla is considering a Robovan RV conversion, though it would be interesting to see how the company will make the vehicle capable of reaching campsites. The Robovan has a very low ground clearance, after all, and campsites tend to be in unpaved areas. 

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