News
Tesla Sentry Mode helps identify thieves after Model S burglary in Los Angeles
Tesla’s Sentry Mode is helping deliver justice again by capturing the faces of thieves involved in a Model S break-in and burglary in California.
The owner of the Model S, a urologist named Nishant Patel who practices in Santa Clarita, returned from a meal in downtown Los Angeles to find that a bag left in the back seat of his all-electric sedan containing a computer, checkbook and expired prescription pad had been stolen after the front right window was shattered. The Tesla app on Patel’s phone had alerted him to the incident immediately after detection, but he unfortunately missed the notification. Thanks to Sentry Mode, however, the entire incident had been captured on video and enabled him to provide police with close-up imagery of the suspects.
As seen in the captured video, two men are involved in the incident. A first man in a straw hat initially peers into the backseat of the Model S, after which he acts excited by what’s found and calls over to a second man dressed in all black. The second man then then breaks the front right window. Both men’s faces are very clear in the footage, and all angles of the break-in were included from Sentry Mode’s use of all 8 vehicle cameras.
At the time of the initial report of the incident by NBC LA, the Los Angeles Police Department had confirmed to Patel that the suspects had been identified, and that he’d be updated once an arrest was made.
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- (Image: Nishant Patel/NBC LA)
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- (Image: Nishant Patel/NBC LA)
Tesla’s Sentry Mode has been a helpful tool for owners on numerous occasions since its release. In May, the feature captured two vandals laughing as they keyed a Model 3 and dented its door with the door of a Dodge Ram. A disgruntled neighbor was also captured spraying acid on a Model 3 in early June.
Perhaps one of the more well-known incidents assisted by Sentry Mode was a San Francisco break-in that happened in April wherein a Model 3 had its rear quarter window smashed. The car’s security system captured the perpetrator’s face and license plate, but the police did not respond quickly to the incident report, according to the owner. Once the break-in was escalated to the local news, however, the police then investigated and made an arrest shortly thereafter. Another incident in Philadelphia involving a hit-and-run by a local politician was also a well-read headline once the owner released the Sentry Mode video of the entire event.
Although Tesla’s Sentry Mode has already provided owners with a great set of tools to help deter and rectify illegal acts, the car maker continues to improve the feature with over-the-air updates. In response to owner requests, a location-based option was added in May, which enables drivers to set places where Sentry Mode automatically turns on. Among these options are “Exclude Home,” “Exclude Work,” and “Exclude Favorites”. That same update also enabled Sentry Mode to be be activated by saying “Keep Summer Safe,” a phrase taken straight out of Rick and Morty, an animated sci-fi dark comedy that CEO Elon Musk is fond of.
The full NBC LA video report of Patel’s incident is below:
News
Tesla lands approval for Robotaxi operation in third U.S. state
On Tuesday, Tesla officially received regulatory approval from the State of Arizona, making it the third state for the company to receive approval in.
Tesla has officially landed approval to operate its Robotaxi ride-hailing service in its third U.S. state, as it has landed a regulatory green light from the State of Arizona’s Department of Transportation.
Tesla has been working to expand to new U.S. states after launching in Texas and California earlier this year. Recently, it said it was hoping to land in Nevada, Arizona, and Florida, expanding to five new cities in those three states.
On Tuesday, Tesla officially received regulatory approval from the State of Arizona, making it the third state for the company to receive approval in:
BREAKING: Tesla has officially received approval from the Arizona Department of Transportation to launch its Robotaxi service on public roads in the state!
I just confirmed directly with the Arizona DOT that @Tesla applied for a Transportation Network Company permit on Nov 13th.… pic.twitter.com/iKbwfGfiju
— Sawyer Merritt (@SawyerMerritt) November 18, 2025
Tesla has also been working on approvals in Nevada and Florida, and it has also had Robotaxi test mules spotted in Pennsylvania.
The interesting thing about the Arizona approval is the fact that Tesla has not received an approval for any specific city; it appears that it can operate statewide. However, early on, Tesla will likely confine its operation to just one or two cities to keep things safe and controlled.
Over the past few months, Robotaxi mules have been spotted in portions of Phoenix and surrounding cities, such as Scottsdale, as the company has been attempting to cross off all the regulatory Ts that it is confronted with as it attempts to expand the ride-hailing service.
It appears the company will be operating it similarly to how it does in Texas, which differs from its California program. In Austin, there is no Safety Monitor in the driver’s seat, unless the route requires freeway travel. In California, there is always a Safety Monitor in the driver’s seat. However, this is unconfirmed.
Earlier today, Tesla enabled its Robotaxi app to be utilized for ride-hailing for anyone using the iOS platform.
News
Tesla ride-hailing Safety Monitor dozes off during Bay Area ride
We won’t try to blame the camera person for the incident, because it clearly is not their fault. But it seems somewhat interesting that they did not try to wake the driver up and potentially contact Tesla immediately to alert them of the situation.
A Tesla Robotaxi Safety Monitor appeared to doze off during a ride in the California Bay Area, almost ironically proving the need for autonomous vehicles.
The instance was captured on camera and posted to Reddit in the r/sanfrancisco subreddit by u/ohmichael. They wrote that they have used Tesla’s ride-hailing service in the Bay Area in the past and had pleasant experiences.
However, this one was slightly different. They wrote:
“I took a Tesla Robotaxi in SF just over a week ago. I have used the service a few times before and it has always been great. I actually felt safer than in a regular rideshare.
This time was different. The safety driver literally fell asleep at least three times during the ride. Each time the car’s pay attention safety alert went off and the beeping is what woke him back up.
I reported it through the app to the Robotaxi support team and told them I had videos, but I never got a response.
I held off on posting anything because I wanted to give Tesla a chance to respond privately. It has been more than a week now and this feels like a serious issue for other riders too.
Has anyone else seen this happen?”
My Tesla Robotaxi “safety” driver fell asleep
byu/ohmichael insanfrancisco
The driver eventually woke up after prompts from the vehicle, but it is pretty alarming to see someone like this while they’re ultimately responsible for what happens with the ride.
We won’t try to blame the camera person for the incident, because it clearly is not their fault. But it seems somewhat interesting that they did not try to wake the driver up and potentially contact Tesla immediately to alert them of the situation.
They should have probably left the vehicle immediately.
Tesla’s ride-hailing service in the Bay Area differs from the one that is currently active in Austin, Texas, due to local regulations. In Austin, there is no Safety Monitor in the driver’s seat unless the route requires the highway.
Tesla plans to remove the Safety Monitors in Austin by the end of the year.
Tesla has officially opened Robotaxi access to everyone and everyone, but there is one catch: you have to have an iPhone.
Tesla’s Robotaxi service in Austin and its ride-hailing service in the Bay Area were both officially launched to the public today, giving anyone using the iOS platform the ability to simply download the app and utilize it for a ride in either of those locations.
It has been in operation for several months: it launched in Austin in late June and in the Bay Area about a month later. In Austin, there is nobody in the driver’s seat unless the route takes you on the freeway.
In the Bay Area, there is someone in the driver’s seat at all times.
The platform was initially launched to those who were specifically invited to Austin to try it out.
Tesla confirms Robotaxi is heading to five new cities in the U.S.
Slowly, Tesla launched the platform to more people, hoping to expand the number of rides and get more valuable data on its performance in both regions to help local regulatory agencies relax some of the constraints that were placed on it.
Additionally, Tesla had its own in-house restrictions, like the presence of Safety Monitors in the vehicles. However, CEO Elon Musk has maintained that these monitors were present for safety reasons specifically, but revealed the plan was to remove them by the end of the year.
Now, Tesla is opening up Robotaxi to anyone who wants to try it, as many people reported today that they were able to access the app and immediately fetch a ride if they were in the area.
We also confirmed it ourselves, as it was shown that we could grab a ride in the Bay Area if we wanted to:
🚨 Tesla Robotaxi ride-hailing Service in Austin and the Bay Area has opened up for anyone on iOS
Go download the app and, if you’re in the area, hail a ride from Robotaxi pic.twitter.com/1CgzG0xk1J
— TESLARATI (@Teslarati) November 18, 2025
The launch of a more public Robotaxi network that allows anyone to access it seems to be a serious move of confidence by Tesla, as it is no longer confining the service to influencers who are handpicked by the company.
In the coming weeks, we expect Tesla to then rid these vehicles of the Safety Monitors as Musk predicted. If it can come through on that by the end of the year, the six-month period where Tesla went from launching Robotaxi to enabling driverless rides is incredibly impressive.
Tesla lands approval for Robotaxi operation in third U.S. state
Tesla ride-hailing Safety Monitor dozes off during Bay Area ride
