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Tesla Taiwan owners seek investigation over alleged battery issues

Credit: Tesla China/Twitter

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Tesla owners in Taiwan turned to the country’s Consumer Foundation for alleged issues with their electric vehicles’ batteries. On Wednesday, March 16, the Foundation held a press conference with Tesla owners present, discussing some of the findings in their investigation. 

The Consumer Foundation’s Secretary-General, Hsu Tse-yu, stated that several Tesla owners bought their all-electric vehicles to protect the environment. However, a few Tesla owners have stepped forward to report battery issues with their vehicles.

As per the Foundation’s investigation, most owners reporting battery issues own Model X or Model S vehicles manufactured from late 2018 to 2019. 

According to CNA, more than 1,400 late 2018-2019 Model X and Model S vehicles were sold in Taiwan. Most of the issues encountered were related to the vehicles’ batteries, with some owners reporting sudden power loss. In some instances, owners reported seeing their battery meter drop while on the highway, which worried some drivers. 

An organization consisting of over 300 Tesla Taiwan drivers shared information related to the battery issues owners were reporting. One of the organization’s members, named Hu, stated that at least 122 of the vehicles that fit the description previously mentioned had exhibited issues. Meanwhile, 16 specifically mentioned experiencing power loss while driving, and 17 others have had their battery packs either replaced or refurbished. 

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The Secretary-General of the Consumers’ Foundation said that some Tesla Taiwan owners who turned to service centers reported that fixing their vehicles’ batteries took a long period of time because parts and some materials had to be ordered abroad. Some owners also claimed that their vehicles’ original battery packs were replaced with refurbished units. Others shared that they needed to go in for repairs at least two or three times. Hsu pointed out that repairs often took months at a time.

The Consumers Foundation urged the Ministry of Transportation and Communications and other consumer protection agencies to investigate alleged battery issues with older Tesla vehicles. The agency also asked agencies to publish the results of their investigations and require Tesla to recall cars if necessary.

In addition, the Consumer Foundation asked agencies to urge Tesla to either replace battery systems with new ones, extend the warranty period, and provide temporary cars while customers are having their vehicles repaired. 

Tesla Taiwan responded to the battery defect reports on the same day the Consumers’ Foundation held its press conference. The company stated that it had no plans to recall cars because battery problems were not systemic and differed depending on the vehicle. 

However, the company does grant a warranty extension equivalent to the wait time for repairs. Tesla also said it provides temporary cars to owners during repairs. It also provides daily vouchers for transportation worth NT$2,000 (about $70), in addition to a discount for future tire replacements. 

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Tesla Taiwan stated it would shorten the time it takes to fix vehicles. The company estimated that the wait times for replacements had been shortened to two to three weeks already, and plans are underway to reduce wait times even further. 

The Teslarati team would appreciate hearing from you. If you have any tips, reach out to me at maria@teslarati.com or via Twitter @Writer_01001101.

Maria--aka "M"-- is an experienced writer and book editor. She's written about several topics including health, tech, and politics. As a book editor, she's worked with authors who write Sci-Fi, Romance, and Dark Fantasy. M loves hearing from TESLARATI readers. If you have any tips or article ideas, contact her at maria@teslarati.com or via X, @Writer_01001101.

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Tesla recalls 6,197 Cybertrucks for light bar adhesive issue

On October 20, Tesla issued a voluntary recall of the impacted vehicles and has identified 619 warranty claims and just a single field report that is related to the issue. 

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Credit: Francisco Garcia (via Greggertruck on X)

Tesla has recalled 6,197 Cybertrucks for a light bar adhesive issue that was utilized by Service to install the aftermarket part.

According to the National Highway Traffic Safety Administration (NHTSA), impacted vehicles may have had the light bar “inadvertently attached to the windshield using the incorrect surface primer.”

Tesla identified an issue with the light bar’s adhesion to glass back in February and worked for months to find a solution. In October, the company performed chemical testing as a part of an engineering study and determined the root cause as the BetaPrime primer it utilized, figuring out that it was not the right surface priming material to use for this specific application.

On October 20, Tesla issued a voluntary recall of the impacted vehicles and has identified 619 warranty claims and just a single field report that is related to the issue.

The component is manufactured by a Romanian company called Hella Romania S.R.L., but the issue is not the primer’s quality. Instead, it is simply the fact that it is not the correct adhesive for this specific type of application.

Tesla says there are no reports of injuries or deaths due to this issue, and it will be resolved. In the 473 report that the NHTSA released this morning, Tesla said:

“At no charge to customers, Tesla will inspect the service-installed optional off-road light bar accessory for delamination or damage and if either is present, replace the light bar with a new light bar adhered with tape and a positive mechanical attachment. If no delamination or damage is present, Tesla will retrofit the service-installed optional off-road light bar accessory with a positive mechanical attachment.”

This is the third recall applied to Cybertrucks this year, as one on March 18 highlighted the potential for exterior trim panels to detach while driving, and another earlier this month when the NHTSA said its front parking lights were too bright.

Tesla resolved the first with a free assembly replacement, while the headlight issue was fixed with an Over-the-Air software update earlier this week. Owners said there was a noticeable difference in the brightness of the lights now compared to previously.

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Investor's Corner

Tesla investor Calpers opposes Elon Musk’s 2025 performance award

Musk’s 2025 pay plan will be decided at Tesla’s 2025 Annual Shareholder Meeting, which will be held on November 6 in Giga Texas.

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Credit: Tesla China

One of the United States’ largest pension funds, the California Public Employees’ Retirement System (Calpers), has stated that it will be voting against Elon Musk’s 2025 Tesla CEO performance award. 

Musk’s 2025 pay plan will be decided at Tesla’s 2025 Annual Shareholder Meeting, which will be held on November 6 in Giga Texas. Company executives have stated that the upcoming vote will decide Tesla’s fate in the years to come.

Why Calpers opposes Musk’s 2025 performance award

In a statement shared with Bloomberg News, a Calpers spokesperson criticized the scale of Musk’s proposed deal. Calpers currently holds about 5 million Tesla shares, giving its stance meaningful influence among institutional investors.

“The CEO pay package proposed by Tesla is larger than pay packages for CEOs in comparable companies by many orders of magnitude. It would also further concentrate power in a single shareholder,” the spokesperson stated.

This is not the first time Calpers has opposed a major Musk pay deal. The fund previously voted against a $56 billion package proposed for Musk and criticized the CEO’s 2018 performance-based plan, which was perceived as unrealistic due to its ambitious nature at the time. Musk’s 2018 pay plan was later struck down by a Delaware court, though Tesla is currently appealing the decision.

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Musk’s 2025 CEO Performance Award

While Elon Musk’s 2025 performance award will result in him becoming a trillionaire, he would not be able to receive any compensation from Tesla unless aggressive operational and financial targets are met. For Musk to receive his full compensation, for example, he would have to grow Tesla’s market cap from today’s $1.1 trillion to $8.5 trillion, effectively making it the world’s most valuable company by a mile. 

Musk has also maintained that his 2025 performance award is not about compensation. It’s about his controlling stake at Tesla. “If I can just get kicked out in the future by activist shareholder advisory firms who don’t even own Tesla shares themselves, I’m not comfortable with that future,” Musk wrote in a post on X.

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Tesla Cybercab is heading to China’s import expo

The event will take place from November 5–10 at Shanghai’s National Exhibition and Convention Center.

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Credit: Tesla Europe & Middle East/X

Tesla will make its return to the China International Import Expo (CIIE) this November, marking its first appearance at the event since 2022. The U.S. electric vehicle maker confirmed it will showcase its highly anticipated Cybercab, which will make its Asia-Pacific debut during the event. 

The expo will take place from November 5–10 at Shanghai’s National Exhibition and Convention Center.

Tesla Cybercab in China

Tesla announced its participation in the event on its official Weibo account. As per the electric vehicle maker, it would be occupying Booth A3-03 in Hall 2.1 at the National Exhibition and Convention Center. As noted in a CNEV Post report, the Cybercab, the company’s dedicated autonomous two-seater Robotaxi, will be making its Asia-Pacific debut at the CIIE as well. 

The company shared a graphic on Chinese social media which showed an image featuring several Tesla products, such as the Cybercab, Optimus, and Megapack batteries. The graphic also featured a building that read “Master Plan Part IV.”

Tesla’s momentum in China

Tesla’s return comes after skipping the event last year. Interestingly enough, Tesla attended the event from 2018 all the way to 2023. Tesla’s return to the CIIE then aligns with the company’s efforts to attract consumer interest in the world’s most competitive electric vehicle market. 

The Cybercab’s presence in the event could suggest that Tesla might be interested in bringing its Robotaxi to the country. This is quite interesting as China is already home to several autonomous ride-hailing services, though Tesla’s pure vision approach, which focuses on artificial intelligence and cameras, is quite unique. So far, Tesla has only rolled out its autonomous ride-hailing services in Austin, Texas, and the Bay Area, California.

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