Connect with us

News

Tesla Taiwan owners seek investigation over alleged battery issues

Credit: Tesla China/Twitter

Published

on

Tesla owners in Taiwan turned to the country’s Consumer Foundation for alleged issues with their electric vehicles’ batteries. On Wednesday, March 16, the Foundation held a press conference with Tesla owners present, discussing some of the findings in their investigation. 

The Consumer Foundation’s Secretary-General, Hsu Tse-yu, stated that several Tesla owners bought their all-electric vehicles to protect the environment. However, a few Tesla owners have stepped forward to report battery issues with their vehicles.

As per the Foundation’s investigation, most owners reporting battery issues own Model X or Model S vehicles manufactured from late 2018 to 2019. 

According to CNA, more than 1,400 late 2018-2019 Model X and Model S vehicles were sold in Taiwan. Most of the issues encountered were related to the vehicles’ batteries, with some owners reporting sudden power loss. In some instances, owners reported seeing their battery meter drop while on the highway, which worried some drivers. 

An organization consisting of over 300 Tesla Taiwan drivers shared information related to the battery issues owners were reporting. One of the organization’s members, named Hu, stated that at least 122 of the vehicles that fit the description previously mentioned had exhibited issues. Meanwhile, 16 specifically mentioned experiencing power loss while driving, and 17 others have had their battery packs either replaced or refurbished. 

Advertisement
-->

The Secretary-General of the Consumers’ Foundation said that some Tesla Taiwan owners who turned to service centers reported that fixing their vehicles’ batteries took a long period of time because parts and some materials had to be ordered abroad. Some owners also claimed that their vehicles’ original battery packs were replaced with refurbished units. Others shared that they needed to go in for repairs at least two or three times. Hsu pointed out that repairs often took months at a time.

The Consumers Foundation urged the Ministry of Transportation and Communications and other consumer protection agencies to investigate alleged battery issues with older Tesla vehicles. The agency also asked agencies to publish the results of their investigations and require Tesla to recall cars if necessary.

In addition, the Consumer Foundation asked agencies to urge Tesla to either replace battery systems with new ones, extend the warranty period, and provide temporary cars while customers are having their vehicles repaired. 

Tesla Taiwan responded to the battery defect reports on the same day the Consumers’ Foundation held its press conference. The company stated that it had no plans to recall cars because battery problems were not systemic and differed depending on the vehicle. 

However, the company does grant a warranty extension equivalent to the wait time for repairs. Tesla also said it provides temporary cars to owners during repairs. It also provides daily vouchers for transportation worth NT$2,000 (about $70), in addition to a discount for future tire replacements. 

Advertisement
-->

Tesla Taiwan stated it would shorten the time it takes to fix vehicles. The company estimated that the wait times for replacements had been shortened to two to three weeks already, and plans are underway to reduce wait times even further. 

The Teslarati team would appreciate hearing from you. If you have any tips, reach out to me at maria@teslarati.com or via Twitter @Writer_01001101.

Maria--aka "M"-- is an experienced writer and book editor. She's written about several topics including health, tech, and politics. As a book editor, she's worked with authors who write Sci-Fi, Romance, and Dark Fantasy. M loves hearing from TESLARATI readers. If you have any tips or article ideas, contact her at maria@teslarati.com or via X, @Writer_01001101.

Advertisement
Comments

Elon Musk

Elon Musk shares SpaceX’s directive that destroys a prevalent media narrative

Musk’s comments followed Starlink’s initiatives for people affected by severe flooding in Indonesia and Cyclone Ditwah in Sri Lanka.

Published

on

UK Government, CC BY 2.0 , via Wikimedia Commons

Elon Musk recently shared SpaceX’s standing policy to offer free Starlink service during natural disasters worldwide, highlighting the company’s commitment to pursue aid over profit during times of need. 

Musk’s comments followed Starlink’s initiatives for people affected by severe flooding in Indonesia and Cyclone Ditwah in Sri Lanka.

Starlink activates free service in Indonesia and Sri Lanka

Starlink recently announced free service for those impacted by severe flooding in Indonesia’s Sumatra region, partnering with the government to deploy terminals rapidly to the hardest-hit areas. The offer extends to new and existing customers through December, restoring connectivity in zones where traditional networks have failed due to infrastructure damage.

Musk quoted the post on X, writing, “SpaceX standard policy is to make Starlink free whenever there is a natural disaster somewhere in the world. It would not be right to profit from misfortune.”

Starlink extended the same relief to Sri Lanka amid Cyclone Ditwah, coordinating with local authorities for additional support. The cyclone battered the island nation with heavy rains and winds, disrupting communications for thousands. Free access also lasts until year-end, emphasizing Starlink’s role in bridging gaps during crises.

Advertisement
-->

“For those affected by the severe flooding in Indonesia and Sri Lanka in the aftermath of Cyclone Ditwah, Starlink is providing free service to new and existing customers through the end of December 2025. We’re also working with the Indonesian government to rapidly deploy terminals and restore connectivity to the hardest-hit areas on Sumatra, as well as with the Sri Lankan government to provide additional assistance,” Starlink wrote in a post on its official website. 

Musk’s companies routinely provide aid

Musk’s firms have a track record of providing critical support in crises, often without fanfare, challenging portrayals of him as a comic book villain intent on enriching himself on the backs of a suffering populace. In January 2024 alone, Tesla opened Superchargers for free in Japan’s Hokuriku region after a magnitude 7.6 earthquake killed at least 55 and injured hundreds.

Similar efforts include Starlink deployments for the 2023 Maui wildfires, 2024 Hurricane Helene in North Carolina, and floods in Texas, where the service was used to help facilitate emergency coordination. These actions, which total millions in waived fees and logistics, demonstrate a proactive ethos among Musk’s companies, with Musk noting in past interviews that such aid stems from engineering solutions over optics.

The initiatives also provide a direct rebuttal of Musk’s characterization on mainstream media, which tends to lean negatively. This has become much more notable in recent years as Musk adopted more conservative policies. These negative sentiments came to a head earlier this year when Tesla stores, vehicles, and even some owners, were attacked during waves of anti-Tesla protests.

Advertisement
-->
Continue Reading

News

Tesla Cybertruck welcomed with open arms in South Korea

The event featured interactive demos, a light show with the full Tesla lineup, and announcements including FSD Supervised’s planned rollout to Cybertruck by the end of 2025.

Published

on

Credit: @hohocho/X

Tesla Korea handed over its first 30 Cybertrucks to owners on Thursday during a ceremonial event at the Cultural Reserve Base in Seoul, marking the all-electric pickup truck’s official debut outside North America. 

The event featured interactive demos, a light show with the full Tesla lineup, and announcements including FSD Supervised’s planned rollout to Cybertruck by the end of 2025.

A historic delivery event

The November 27 event transformed a former oil reserve warehouse into a symbolic launchpad for electric mobility. Attended by 30 new owners, the event included hands-on activities such as hammer-strike durability tests, accessory sales, a lucky draw, and group photos. It culminated in a synchronized light show featuring the 30 Cybertrucks alongside Model S, Model 3, Model X, and Model Y vehicles, which drew cheers from attendees.

Yvonne Chan, Tesla APAC Regional Director, joined as a special guest to celebrate the delivery milestone. Tesla Korea President Seo Young-deuk was also in attendance, and shared his optimism for the company’s momentum in the country. 

“Korea is currently the third-largest market for Tesla sales worldwide, and this year, for the first time, it has achieved the No. 1 spot in imported car brand sales volume, Tesla Korea is growing at an incredibly rapid pace,” he said. “To repay this love from our customers, Tesla plans to continue investing in the Korean market and enhancing the customer experience.”

Advertisement
-->

FSD Supervised launches in Korea

Seo announced the official introduction of Full Self-Driving (Supervised) in Korea, with Cybertrucks slated for inclusion by the end of 2025, which promoted applause from the event’s attendees. With even the Cybertruck expected to receive FSD this year, Tesla Korea’s fleet could very well become the country’s most advanced vehicles overnight. 

Infrastructure growth remains a priority to support Tesla Korea’s expanding fleet. Tesla Korea’s Supercharger network currently includes 166 sites with 1,133 stalls, with V4 units planned for nationwide highway rest areas to boost long-distance travel. The company also operates seven stores and 15 service centers, though plans are underway to double both by 2027. A new store in Incheon’s Songdo district is scheduled to open by December 2025, enhancing accessibility for western Seoul-area customers.

Seo concluded, “Through all-encompassing investments spanning products, charging infrastructure, and service networks, Tesla Korea will deliver the most refined electric vehicle experience to Korean customers.”

Continue Reading

News

Tesla China delivery centers packed as Q4 2025 enters its final month

Fresh photos from delivery centers in the country show rows upon rows of Model Ys and Model 3s.

Published

on

Credit: Tesla China

Tesla’s delivery centers in China are filled with vehicles as the company ramps up for its final push in Q4 2025. Fresh photos from delivery centers in the country show rows upon rows of Model Ys and Model 3s, signaling strong end-of-quarter momentum.

A delivery push for Q4 2025

A recent aerial shot from a Tesla delivery center in China captures the company’s efforts to deliver as many vehicles as possible as the year comes to a close. As could be seen in the image, which was posted by on X by Tesla enthusiast Nic Cruz Patane, the facility was filled with numerous Model Y and Model 3 units, each vehicle seemingly ready to be handed over to customers.

Echoing the scene, another post, reportedly from two weeks prior, showed a similar scene in a Shanghai location, which was packed with Model Y units. X user Roberto Nores shared the photo, noting that the image also shows multiple Model Y Ls, a six-seat extended wheelbase version of the popular all-electric crossover. 

Towards a strong Q4 finish

China remains Tesla’s volume powerhouse, accounting for a good portion of the company’s global deliveries in recent quarters. That being said, reports did emerge in early November stating that the company only reached 26,006 retail sales during October, as noted in a CNEV Post report. The reasons for this remain to be seen, though a focus on exports could have been a contributing factor.

Tesla China does seem to be hinting at some momentum this November. Just recently, Tesla watchers observed that the order page for the Model Y in China shows a message informing customers that those who wish to guarantee delivery by the end of the year should purchase an inventory unit. This was despite the Model Y RWD and Model Y L showing an estimated delivery timeline of 4-8 weeks, and the Model Y Long Range RWD and Model Y Long Range AWD showing 4-13 weeks. 

Advertisement
-->
Continue Reading