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Tales from a Tesla Model S that hit 400,000 miles in 3 years

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Tesloop, a Tesla-only intercity shuttle service for Southern California commuters, has reached another milestone with its Model S 90D. In a recent announcement, the company revealed that their Model S, dubbed eHawk, has passed the 400,000-mile mark, making it as one of the highest mileage Teslas in the world today.

eHawk entered service on July 2015, driving from city to city in Southern California and Nevada. By February 2016, the Model S 90D had logged its first 100,000 miles, and by August that year, the full-sized family sedan passed the 200,000-mile mark. In a recent blog post, Tesloop stated that roughly 90% of eHawk’s trips were driven using Autopilot, with Pilots (as the company refers to its drivers) only taking over active driving duties when needed. Tesloop’s Model S 90D currently travels an average of 17,000 miles per month. On the company’s recent post, Haydn Sonnad, Tesloop’s founder, expressed his optimism for the coming years.

“Vehicle connectivity is about to transform the car ownership and user experience. We are close to the point where increasingly sophisticated autonomous driving features and deep connectivity are coupled with electric drivetrains that last hundreds of thousands of miles, a whole new approach to mobility can be offered, that will transform the economics of car ownership and usage, while offering a greatly superior customer experience,” he said.

Over the past 3 years and through 400,000 miles on the road, eHawk has accumulated roughly $19,000 worth of maintenance costs, equating to about $0.05 per miles. This cost is broken down to $6,700 for general vehicle repairs and $12,200 for regularly scheduled maintenance. According to the company’s estimates, a Lincoln Town Car or a Mercedes-Benz GLS class would have accumulated maintenance costs of $88,500 ($0.22/mile) and $98,900 ($0.25/mile), respectively, had the vehicles been driven for 400,000 miles.

The Model S 90D’s high voltage (HV) battery unit was replaced twice under warranty since July 2015. The first battery HV battery replacement was at 194,000 miles, while the second was at 324,000 miles. Average battery degradation over the vehicle’s first 194,000 miles was around 6% with multiple Supercharger stops every day. Between 194,000 – 324,000 miles, the HV battery degradation was estimated at around 22%. According to Tesloop, this was likely due to the company’s practice of constantly charging eHawk to 95-100%, instead of Tesla’s recommended 90-95%. On its blog post, Tesloop shared Tesla’s reminder to the company after its first HV battery replacement. 

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“Found internal imbalance in HV battery due to consistent supercharging to 100% from a low state of charge (SOC) without any rest periods in between. HV battery has been approved to be replaced. Also recommend that customer does not Supercharge on a regular basis and does not charge to 100% on a regular basis. We also recommend that the customer use scheduled charging to start charge 3 hours after end of drive at low SOC.”

The interior of Tesloop’s Tesla Model S 90D after being in service for 400,000 miles. [Credit: Tesloop]

Apart from its HV battery, Tesloop’s Model S 90D also had its front drive unit replaced under warranty at 36,000 miles. No issues with the vehicle’s drive units have emerged since. The Tesla-exclusive shuttle service also opted to upgrade the rear seating of eHawk to the executive seat option for maximum passenger comfort. According to the company, the seats have held up well over the thousands of passengers the electric car has transported over the years.

Considering the endurance showcased by its Model S 90D, Tesloop estimates that eHawk should be able to last another 600,000 miles over the next five years. If the vehicle achieves this, it would be the first Tesla Model S to reach the 1 million-mile mark.

Tesloop currently operates a fleet of Model S and Model X vehicles. One of its Model X, a 90D named Rex, also achieved its own milestone last month, after it hit 300,000 miles on the road since being deployed. When the all-electric SUV reached the 300,000-mile mark, its battery degradation was estimated at roughly 10%. Since achieving its milestone, however, Tesla has changed the vehicle’s rear drive unit.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla reliability rankings skyrocket significantly in latest assessment

“They definitely have their struggles, but by continuing to refine and not make huge changes in their models, they’re able to make more reliable vehicles, and they’ve moved up our rankings.”

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Credit: Tesla

Tesla ranked in the Top 10 of the most reliable car companies for 2026, as Consumer Reports’ latest index showed significant jumps from the past two years.

In 2022, Tesla ranked 27th out of 28 brands. Last year, it came in 17th.

However, 2026’s rankings were differentCR‘s rankings officially included Tesla in the Top 10, its best performance to date.

Finishing tenth, the full Top 10 is:

  1. Subaru
  2. BMW
  3. Porsche
  4. Honda
  5. Toyota
  6. Lexus
  7. Lincoln
  8. Hyundai
  9. Acura
  10. Tesla

Tesla has had steady improvements in its build quality, and its recent refinements of the Model 3 and Model Y have not gone unnoticed.

The publication’s Senior Director of Auto Testing, Jake Fisher, said about Tesla that the company’s ability to work through the rough patches has resulted in better performance (via CNBC):

“They definitely have their struggles, but by continuing to refine and not make huge changes in their models, they’re able to make more reliable vehicles, and they’ve moved up our rankings.”

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He continued to say that Tesla’s vehicles have become more reliable over time, and its decision to avoid making any significant changes to its bread-and-butter vehicles has benefited its performance in these rankings.

Legacy automakers tend to go overboard with changes, sometimes keeping a model name but recognizing a change in its “generation.” This leads to constant growing pains, as the changes in design require intense adjustments on the production side of things.

Instead, Tesla’s changes mostly come from a software standpoint, which are delivered through Over-the-Air updates, which improve the vehicle’s functionality or add new features.

Only one Tesla vehicle scored below average in Consumer Reports’ rankings for 2026 was the Cybertruck. Fisher’s belief that Tesla improves its other models over time might prove to be true with Cybertruck in a few years.

Tesla Cybertruck gets reviewed by Consumer Reports

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He continued:

“They’re definitely improving by keeping with things and refining, but if you look at their 5- to 10-year-old models that are out there, when it comes to reliability, they’re dead last of all the brands. They’re able to improve the reliability if they don’t make major changes.”

Regarding Subaru’s gold medal placing on the podium, Fisher said:

“While Subaru models provide good performance and comfort, they also excel in areas that may not be immediately apparent during a test drive.”

Other notable brands to improve are Rivian, which bumped itself slightly from 31 to 26. Chevrolet finished 24th, GMC ended up 29th, and Ford saw itself in 18th.

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Tesla Full Self-Driving v14.2.1 texting and driving: we tested it

We decided to test it, and our main objective was to try to determine a more definitive label for when it would allow you to grab your phone and look at it without any nudge from the in-car driver monitoring system.

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Credit: Grok

On Thursday, Tesla CEO Elon Musk said that Full Self-Driving v14.2.1 would enable texting and driving “depending on [the] context of surrounding traffic.”

Tesla CEO Elon Musk announces major update with texting and driving on FSD

We decided to test it, and our main objective was to try to determine a more definitive label for when it would allow you to grab your phone and look at it without any nudge from the in-car driver monitoring system.

I’d also like to add that, while Tesla had said back in early November that it hoped to allow this capability within one to two months, I still would not recommend you do it. Even if Tesla or Musk says it will allow you to do so, you should take into account the fact that many laws do not allow you to look at your phone. Be sure to refer to your local regulations surrounding texting and driving, and stay attentive to the road and its surroundings.

The Process

Based on Musk’s post on X, which said the ability to text and drive would be totally dependent on the “context of surrounding traffic,” I decided to try and find three levels of congestion: low, medium, and high.

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I also tried as best as I could to always glance up at the road, a natural reaction, but I spent most of my time, during the spans of when it was in my hand, looking at my phone screen. I limited my time looking at the phone screen to a few seconds, five to seven at most. On local roads, I didn’t go over five seconds; once I got to the highway, I ensured the vehicle had no other cars directly in front of me.

Also, at any time I saw a pedestrian, I put my phone down and was fully attentive to the road. I also made sure there were no law enforcement officers around; I am still very aware of the law, which is why I would never do this myself if I were not testing it.

I also limited the testing to no more than one minute per attempt.

I am fully aware that this test might ruffle some feathers. I’m not one to text and drive, and I tried to keep this test as abbreviated as possible while still getting some insight on how often it would require me to look at the road once again.

The Results

Low Congestion Area

I picked a local road close to where I live at a time when I knew there would be very little traffic. I grabbed my phone and looked at it for no more than five seconds before I would glance up at the road to ensure everything was okay:

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Looking up at the road was still regular in frequency; I would glance up at the road after hitting that five-second threshold. Then I would look back down.

I had no nudges during this portion of the test. Traffic was far from even a light volume, and other vehicles around were very infrequently seen.

Medium Congestion Area

This area had significantly more traffic and included a stop at a traffic light. I still kept the consecutive time of looking at my phone to about five seconds.

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I would quickly glance at the road to ensure everything was okay, then look back down at my phone, spending enough time looking at a post on Instagram, X, or Facebook to determine what it was about, before then peeking at the road again.

There was once again no alert to look at the road, and I started to question whether I was even looking at my phone long enough to get an alert:

Based on past versions of Full Self-Driving, especially dating back to v13, even looking out the window for too long would get me a nudge, and it was about the same amount of time, sometimes more, sometimes less, I would look out of a window to look at a house or a view.

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High Congestion Area

I decided to use the highway as a High Congestion Area, and it finally gave me an alert to look at the road.

As strange as it is, I felt more comfortable looking down at my phone for a longer amount of time on the highway, especially considering there is a lower chance of a sudden stop or a dangerous maneuver by another car, especially as I was traveling just 5 MPH over in the left lane.

This is where I finally got an alert from the driver monitoring system, and I immediately put my phone down and returned to looking at the road:

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Once I was able to trigger an alert, I considered the testing over with. I think in the future I’d like to try this again with someone else in the car to keep their eyes on the road, but I’m more than aware that we can’t always have company while driving.

My True Thoughts

Although this is apparently enabled based on what was said, I still do not feel totally comfortable with it. I would not ever consider shooting a text or responding to messages because Full Self-Driving is enabled, and there are two reasons for that.

The first is the fact that if an accident were to happen, it would be my fault. Although it would be my fault, people would take it as Tesla’s fault, just based on what media headlines usually are with accidents involving these cars.

Secondly, I am still well aware that it’s against the law to use your phone while driving. In Pennsylvania, we have the Paul Miller Law, which prohibits people from even holding their phones, even at stop lights.

I’d feel much more comfortable using my phone if liability were taken off of me in case of an accident. I trust FSD, but I am still erring on the side of caution, especially considering Tesla’s website still indicates vehicle operators have to remain attentive while using either FSD or Autopilot.

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Check out our full test below:

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Tesla CEO Elon Musk announces major update with texting and driving on FSD

“Depending on context of surrounding traffic, yes,” Musk said in regards to FSD v14.2.1 allowing texting and driving.

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Credit: carwow/YouTube

Tesla CEO Elon Musk has announced a major update with texting and driving capabilities on Full Self-Driving v14.2.1, the company’s latest version of the FSD suite.

Tesla Full Self-Driving, even in its most mature and capable versions, is still a Level 2 autonomous driving suite, meaning it requires attention from the vehicle operator.

You cannot sleep, and you should not take attention away from driving; ultimately, you are still solely responsible for what happens with the car.

The vehicles utilize a cabin-facing camera to enable attention monitoring, and if you take your eyes off the road for too long, you will be admonished and advised to pay attention. After five strikes, FSD and Autopilot will be disabled.

However, Musk announced at the Annual Shareholder Meeting in early November that the company would look at the statistics, but it aimed to allow people to text and drive “within the next month or two.”

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He said:

“I am confident that, within the next month or two, we’re gonna look at the safety statistics, but we will allow you to text and drive.”

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Today, Musk confirmed that the current version of Full Self-Driving, which is FSD v14.2.1, does allow for texting and driving “depending on context of surrounding traffic.”

There are some legitimate questions with this capability, especially as laws in all 50 U.S. states specifically prohibit texting and driving. It will be interesting to see the legality of it, because if a police officer sees you texting, they won’t know that you’re on Full Self-Driving, and you’ll likely be pulled over.

Some states prohibit drivers from even holding a phone when the car is in motion.

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It is certainly a move toward unsupervised Full Self-Driving operation, but it is worth noting that Musk’s words state it will only allow the vehicle operator to do it depending on the context of surrounding traffic.

He did not outline any specific conditions that FSD would allow a driver to text and drive.

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