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Tales from a Tesla Model S that hit 400,000 miles in 3 years

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Tesloop, a Tesla-only intercity shuttle service for Southern California commuters, has reached another milestone with its Model S 90D. In a recent announcement, the company revealed that their Model S, dubbed eHawk, has passed the 400,000-mile mark, making it as one of the highest mileage Teslas in the world today.

eHawk entered service on July 2015, driving from city to city in Southern California and Nevada. By February 2016, the Model S 90D had logged its first 100,000 miles, and by August that year, the full-sized family sedan passed the 200,000-mile mark. In a recent blog post, Tesloop stated that roughly 90% of eHawk’s trips were driven using Autopilot, with Pilots (as the company refers to its drivers) only taking over active driving duties when needed. Tesloop’s Model S 90D currently travels an average of 17,000 miles per month. On the company’s recent post, Haydn Sonnad, Tesloop’s founder, expressed his optimism for the coming years.

“Vehicle connectivity is about to transform the car ownership and user experience. We are close to the point where increasingly sophisticated autonomous driving features and deep connectivity are coupled with electric drivetrains that last hundreds of thousands of miles, a whole new approach to mobility can be offered, that will transform the economics of car ownership and usage, while offering a greatly superior customer experience,” he said.

Over the past 3 years and through 400,000 miles on the road, eHawk has accumulated roughly $19,000 worth of maintenance costs, equating to about $0.05 per miles. This cost is broken down to $6,700 for general vehicle repairs and $12,200 for regularly scheduled maintenance. According to the company’s estimates, a Lincoln Town Car or a Mercedes-Benz GLS class would have accumulated maintenance costs of $88,500 ($0.22/mile) and $98,900 ($0.25/mile), respectively, had the vehicles been driven for 400,000 miles.

The Model S 90D’s high voltage (HV) battery unit was replaced twice under warranty since July 2015. The first battery HV battery replacement was at 194,000 miles, while the second was at 324,000 miles. Average battery degradation over the vehicle’s first 194,000 miles was around 6% with multiple Supercharger stops every day. Between 194,000 – 324,000 miles, the HV battery degradation was estimated at around 22%. According to Tesloop, this was likely due to the company’s practice of constantly charging eHawk to 95-100%, instead of Tesla’s recommended 90-95%. On its blog post, Tesloop shared Tesla’s reminder to the company after its first HV battery replacement. 

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“Found internal imbalance in HV battery due to consistent supercharging to 100% from a low state of charge (SOC) without any rest periods in between. HV battery has been approved to be replaced. Also recommend that customer does not Supercharge on a regular basis and does not charge to 100% on a regular basis. We also recommend that the customer use scheduled charging to start charge 3 hours after end of drive at low SOC.”

The interior of Tesloop’s Tesla Model S 90D after being in service for 400,000 miles. [Credit: Tesloop]

Apart from its HV battery, Tesloop’s Model S 90D also had its front drive unit replaced under warranty at 36,000 miles. No issues with the vehicle’s drive units have emerged since. The Tesla-exclusive shuttle service also opted to upgrade the rear seating of eHawk to the executive seat option for maximum passenger comfort. According to the company, the seats have held up well over the thousands of passengers the electric car has transported over the years.

Considering the endurance showcased by its Model S 90D, Tesloop estimates that eHawk should be able to last another 600,000 miles over the next five years. If the vehicle achieves this, it would be the first Tesla Model S to reach the 1 million-mile mark.

Tesloop currently operates a fleet of Model S and Model X vehicles. One of its Model X, a 90D named Rex, also achieved its own milestone last month, after it hit 300,000 miles on the road since being deployed. When the all-electric SUV reached the 300,000-mile mark, its battery degradation was estimated at roughly 10%. Since achieving its milestone, however, Tesla has changed the vehicle’s rear drive unit.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla begins Holiday Update rollout with some surprise features

On Monday, just a few days after Tesla first announced the Holiday Update, people started reporting that it was being deployed to owners.

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Credit: Grok

Tesla has started the rollout of the 2025 Holiday Update, as several owners reported it had arrived in their cars via a software update.

Tesla’s Holiday Update is rolling out as Software Version 2025.44.25.1, and includes several new features. We did an extensive breakdown of what was included in another article, but we’ll list the new additions below:

  • Grok with Navigation Commands (Beta) – Grok will now add and edit destinations.
  • Tesla Photobooth – Take pictures inside your car using the cabin-facing camera
  • Dog Mode Live Activity – Check on your four-legged friend on your phone through periodic snapshots taken of the cabin
  • Dashcam Viewer Update – Includes new metrics, like steering wheel angle, speed, and more
  • Santa Mode – New graphics, trees, and a lock chime
  • Light Show Update – Addition of Jingle Rush light show
  • Custom Wraps and License Plates – Colorizer now allows you to customize your vehicle even further, with custom patterns, license plates, and tint
  • Navigation Improvements – Easier layout and setup
  • Supercharger Site Map – Starting at 18 pilot locations, a 3D view of the Supercharger you’re visiting will be available
  • Automatic Carpool Lane Routing – Navigation will utilize carpool lanes if enabled
  • Phone Left Behind Chime – Your car will now tell you if you left a phone inside
  • Charge Limit Per Location – Set a charge limit for each location
  • ISS Docking Simulator –  New game
  • Additional Improvements – Turn off wireless charging pad, Spotify improvements, Rainbow Rave Cave, Lock Sound TRON addition

On Monday, just a few days after Tesla first announced the Holiday Update, people started reporting that it was being deployed to owners.

It seems the release is a bit of an apology to a particular group, as it has only made its way to Hardware 3 vehicles, particularly the ones using the AMD Ryzen chip.

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Tesla has excluded FSD-purchased and subscribed vehicles that are utilizing Hardware 3, so it seems there is a strategy to this limited rollout.

Two Surprise Additions

Tesla has added two additional features with the Holiday Update, which include a new Storage Space for Dashcam feature that shows how much space you have used and remaining on your USB drive.

Additionally, Tesla gamified Supercharging with a new “Charging Passport” feature, which we reported on earlier today.

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Tesla announces major milestone at Gigafactory Shanghai

First deliveries started in December 2019, with the first units being given to employees. By the end of 2020, the plant was building cars at a run rate of around 150,000 vehicles annually.

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Credit: Tesla

Tesla has announced a major milestone at its Chinese manufacturing facility, Gigafactory Shanghai, confirming on Monday that it had built its four millionth vehicle.

Tesla Gigafactory Shanghai first started building cars back in October 2019 with Model 3 assembly, just ten months after the company broke ground on the plant’s 86-hectare piece of land.

First deliveries started in December 2019, with the first units being given to employees. By the end of 2020, the plant was building cars at a run rate of around 150,000 vehicles annually. Production continued to ramp up, and by September 2023, less than three years after it started building Tesla’s EVs, it had built its two millionth vehicle.

Fast forward to December 2025, and Tesla has confirmed that four million cars have rolled off of production lines at the plant, a major milestone in the six short years it has been active:

The capacity at Giga Shanghai is exceeding 950,000 vehicles per year, and this year, the company has delivered 675,000 cars through the first three quarters. It is also the only plant to manufacture the Model Y L, a longer wheel-based configuration of the all-electric crossover that is exclusive to the Chinese market.

Gigafactory Shanghai’s four million cars have not all stayed within the domestic market, either. For a considerable period, the factory was exporting a significant portion of its monthly production to Europe, helping Gigafactory Berlin supplement some Model Y volume and all of its Model 3 deliveries. This is due to the Berlin plant’s exclusive production plans for the Model 3.

The site is one of the most crucial in the company’s global plans, and Gigafactory Shanghai’s incredible pace, which has led to four million production units in just about six years. It’s fair to say that it won’t be long until we’re seeing Tesla celebrate the plant’s five millionth vehicle produced, which should happen sometime late next year or in early 2027, based on its current manufacturing pace.

The company also builds the Megapack on the property in an adjacent Megafactory.

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Tesla gamifies Supercharging with new ‘Charging Passport’

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

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Credit: MarcoRP | X

Tesla is gamifying its Supercharging experience by offering a new “Charging Passport,” hoping to add a new layer to the ownership experience.

While it is not part of the Holiday Update, it is rolling out around the same time and offers a handful of cool new features.

Tesla’s Charging Passport will be available within the smartphone app and will give a yearly summary of your charging experience, helping encapsulate your travel for that year.

It will also include things like badges for special charging spots, among other metrics that will show all of the different places people have traveled to plug in for range.

Tesla will include the following metrics within the new Charging Passport option within the Tesla app:

  • Charging badges: Iconic charging badges for visiting places like the Tesla Diner, Oasis Supercharger, etc., Explorer Badge, and more
  • Total Unique Superchargers Visited
  • Total Charging Sessions
  • Total Miles Added during Charging Sessions
  • Top Charging Day
  • Longest Trip
  • Favorite Charging Locations

This will give people a unique way to see their travels throughout the year, and although it is not necessarily something that is needed or adds any genuine value, it is something that many owners will like to look back on. After all, things like Spotify Wrapped and Apple Music Replay have been a great way for people to see what music they listened to throughout the year.

This is essentially Tesla’s version of that.

With a handful of unique Superchargers already active, Tesla is also building some new ones, like a UFO-inspired location in New Mexico, near Roswell.

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Tesla is building a new UFO-inspired Supercharger in the heart of Alien country

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