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Tales from a Tesla Model S that hit 400,000 miles in 3 years
Tesloop, a Tesla-only intercity shuttle service for Southern California commuters, has reached another milestone with its Model S 90D. In a recent announcement, the company revealed that their Model S, dubbed eHawk, has passed the 400,000-mile mark, making it as one of the highest mileage Teslas in the world today.
eHawk entered service on July 2015, driving from city to city in Southern California and Nevada. By February 2016, the Model S 90D had logged its first 100,000 miles, and by August that year, the full-sized family sedan passed the 200,000-mile mark. In a recent blog post, Tesloop stated that roughly 90% of eHawk’s trips were driven using Autopilot, with Pilots (as the company refers to its drivers) only taking over active driving duties when needed. Tesloop’s Model S 90D currently travels an average of 17,000 miles per month. On the company’s recent post, Haydn Sonnad, Tesloop’s founder, expressed his optimism for the coming years.
“Vehicle connectivity is about to transform the car ownership and user experience. We are close to the point where increasingly sophisticated autonomous driving features and deep connectivity are coupled with electric drivetrains that last hundreds of thousands of miles, a whole new approach to mobility can be offered, that will transform the economics of car ownership and usage, while offering a greatly superior customer experience,” he said.
Over the past 3 years and through 400,000 miles on the road, eHawk has accumulated roughly $19,000 worth of maintenance costs, equating to about $0.05 per miles. This cost is broken down to $6,700 for general vehicle repairs and $12,200 for regularly scheduled maintenance. According to the company’s estimates, a Lincoln Town Car or a Mercedes-Benz GLS class would have accumulated maintenance costs of $88,500 ($0.22/mile) and $98,900 ($0.25/mile), respectively, had the vehicles been driven for 400,000 miles.
The Model S 90D’s high voltage (HV) battery unit was replaced twice under warranty since July 2015. The first battery HV battery replacement was at 194,000 miles, while the second was at 324,000 miles. Average battery degradation over the vehicle’s first 194,000 miles was around 6% with multiple Supercharger stops every day. Between 194,000 – 324,000 miles, the HV battery degradation was estimated at around 22%. According to Tesloop, this was likely due to the company’s practice of constantly charging eHawk to 95-100%, instead of Tesla’s recommended 90-95%. On its blog post, Tesloop shared Tesla’s reminder to the company after its first HV battery replacement.
“Found internal imbalance in HV battery due to consistent supercharging to 100% from a low state of charge (SOC) without any rest periods in between. HV battery has been approved to be replaced. Also recommend that customer does not Supercharge on a regular basis and does not charge to 100% on a regular basis. We also recommend that the customer use scheduled charging to start charge 3 hours after end of drive at low SOC.”
The interior of Tesloop’s Tesla Model S 90D after being in service for 400,000 miles. [Credit: Tesloop]
Apart from its HV battery, Tesloop’s Model S 90D also had its front drive unit replaced under warranty at 36,000 miles. No issues with the vehicle’s drive units have emerged since. The Tesla-exclusive shuttle service also opted to upgrade the rear seating of eHawk to the executive seat option for maximum passenger comfort. According to the company, the seats have held up well over the thousands of passengers the electric car has transported over the years.
Considering the endurance showcased by its Model S 90D, Tesloop estimates that eHawk should be able to last another 600,000 miles over the next five years. If the vehicle achieves this, it would be the first Tesla Model S to reach the 1 million-mile mark.
Tesloop currently operates a fleet of Model S and Model X vehicles. One of its Model X, a 90D named Rex, also achieved its own milestone last month, after it hit 300,000 miles on the road since being deployed. When the all-electric SUV reached the 300,000-mile mark, its battery degradation was estimated at roughly 10%. Since achieving its milestone, however, Tesla has changed the vehicle’s rear drive unit.
Tesla has taken home the “Overall Loyalty to Make” award from S&P Global Mobility for the fourth consecutive year, reinforcing Tesla owners’ willingness to come back. The 2025 awards are based on S&P Global Mobility’s analysis of 13.6 million new retail vehicle registrations in the U.S. from October 2024 through September 2025. The complete list of 2025 winners includes General Motors for Overall Loyalty to Manufacturer, Tesla for Overall Loyalty to Make, Chevrolet Equinox for Overall Loyalty to Model, Mini for Most Improved Make Loyalty, Subaru for Overall Loyalty to Dealer, and Tesla again for both Ethnic Market Loyalty to Make and Highest Conquest Percentage.
Tesla’s streak in this category started in 2022, and the brand has now won the Highest Conquest Percentage award for six straight years, meaning it keeps pulling buyers away from other brands at a rate no competitor has matched. Tesla’s retention among Asian households reached 63.6% and among Hispanic households 61.9%, rates that significantly outpace national averages for those groups. That breadth of appeal across demographics adds a layer of significance to a win that some might dismiss as routine.
The timing matters too. After several consecutive quarters of decline, Tesla’s share of U.S. EV sales jumped to 59% in Q4 2025. That rebound, arriving just as competitors were flooding the market with new models and incentives, suggests Tesla’s loyalty numbers are not simply the result of limited alternatives. Buyers are still choosing it when they have plenty of other options.
What keeps Tesla owners coming back has a lot to do with the and convenience of charging. The Supercharger network is the most straightforward example. With over 65,000 Superchargers globally, it remains the largest and most reliable fast-charging network in the world, and owners who have built their routines around it face a real practical cost when considering a switch. Competitors have made progress, but the consistency, speed, and availability of Tesla’s network is still the benchmark the rest of the industry is chasing. Then there is the software side. Tesla has built a model where the car you own today is functionally different from the car you bought two years ago, through over-the-air updates that add continuous game-changing improvements such as Full Self-Driving that has moved from a driver-assist feature to an increasingly capable autonomous system. For many Tesla owners, leaving the brand means starting over with a car that will not get meaningfully better over time, and that is a trade-off fewer and fewer are willing to make.
Tesla Robotaxi services in Austin have been operating since last Summer, but Tesla has admittedly been delayed in its expansion of the geofence, fleet size, and other details in a bid to prioritize safety as new technology rolls out.
But those barriers are being broken with new guardrails being removed from the program.
Tesla has achieved a significant advancement in its autonomous ride-hailing program. As of May 4, the Robotaxi fleet in Austin, Texas, has begun operating unsupervised during evening hours for the first time. This expansion moves beyond previous limitations that restricted unsupervised service to daylight hours, typically ending in mid-afternoon.
Tesla Robotaxi in Austin is operating unsupervised in the evenings for the first time today.
Previously in Austin, unsupervised operation ended mid-afternoon
— Robotaxi Tracker (@RtaxiTracker) May 4, 2026
The change brings Austin in line with operations in Dallas and Houston. Those cities have supported evening unsupervised runs since their initial launches in April, and both recently received additions of new unsupervised vehicles to their fleets. This coordinated progress across Texas strengthens Tesla’s regional presence and provides a broader testing ground for the technology.
This milestone carries substantial weight in the development of autonomous vehicles. Extending operations into low-light conditions meaningfully expands the Robotaxi’s operational design domain (ODD)—the specific environments and scenarios in which the system is approved to operate safely without human intervention.
Nighttime driving presents unique technical demands: diminished visibility, headlight glare from oncoming traffic, reduced contrast for identifying pedestrians and lane markings, and greater variability in camera sensor exposure.
Tesla’s pure vision approach, powered by neural networks trained on vast real-world datasets rather than lidar or pre-mapped routes, must handle these variables reliably. Demonstrating consistent unsupervised performance after sunset validates the robustness of the end-to-end AI stack and its ability to generalize across diverse lighting conditions.
Beyond technical validation, the expansion holds important operational and economic implications. Evening hours often coincide with peak urban demand for rides, including commutes, dining, and entertainment outings.
Enabling service during these periods increases daily vehicle utilization, allowing each Robotaxi to generate more revenue while gathering additional high-value training data. Higher utilization accelerates the virtuous cycle of data collection, model improvement, and further ODD growth.
Looking ahead, this step paves the way for more ambitious rollouts. Success in low-light environments positions Tesla to pursue near-24-hour operations, potentially integrating highways and expanding into varied weather patterns. Regulators worldwide frequently demand evidence of safe performance across day-night cycles before granting wider approvals.
Proven capability in Texas could expedite deployments in planned cities such as Phoenix, Miami, Orlando, Tampa, and Las Vegas during the first half of 2026.
Tesla confirms Robotaxi expansion plans with new cities and aggressive timeline
Moreover, scaling evening service supports Tesla’s long-term vision of a high-efficiency robotaxi network. Greater fleet productivity lowers the cost per mile, making autonomous mobility more accessible and competitive against traditional ride-hailing.
As the company iterates on software updates informed by nighttime data, reliability is expected to compound rapidly, unlocking denser urban coverage and longer-distance trips.
In summary, the introduction of an unsupervised evening Robotaxi service in Austin represents more than an incremental schedule adjustment. It signals a critical maturation of the underlying technology and sets the foundation for broader geographic and temporal expansion.
With Texas operations gaining momentum, Tesla is steadily advancing toward transforming urban transportation at scale.
Cybertruck
Tesla Cybercab just rolled through Miami inside a glass box
Tesla paraded a Cybercab in a glass display at Miami’s F1 Grand Prix event this week.
Tesla set up an “Autonomy Pop-Up” at Lummus Park in Miami Beach from April 29 through May 3, 2026, embedded within the official F1 Miami Grand Prix Fan Fest. The centerpiece was a Cybertruck towing the Cybercab inside a glass display case marked “Future is Autonomous,” rolling through the beachfront crowd.
Miami is on Tesla’s confirmed list of cities for robotaxi expansion in the first half of 2026, making the promotion a strategic promotion that lays groundwork in a target market.
This was not Tesla’s first time using Miami as a showcase city. In December 2025, Tesla hosted “The Future of Autonomy Visualized” at its Miami Design District showroom, coinciding with Art Basel Miami Beach. That event featured the Cybercab prototype and Optimus robots interacting with attendees. The F1 pop-up this week marks Tesla’s return to Miami and follows a pattern Tesla has been running since early 2026. Just two weeks before Miami, Tesla stationed Optimus at the Tesla Boston Boylston Street showroom on April 19 and 20, directly on the final stretch of the Boston Marathon, letting tens of thousands of runners and spectators meet the robot for free, generating massive earned media at zero advertising cost.
Tesla is sending its humanoid Optimus robot to the Boston Marathon
Tesla has confirmed plans to expand its robotaxi service to seven cities in the first half of 2026, including Dallas, Houston, Phoenix, Miami, Orlando, Tampa, and Las Vegas, building on the unsupervised service already running in Austin. Musk has said he expects robotaxis to cover between a quarter and half of the United States by end of year. On the production side, Musk told shareholders that the Cybercab manufacturing process could eventually produce up to 5 million vehicles per year, targeting a cycle time of one unit every ten seconds. Scaling robotaxis to 10 million operational units over the next ten years is a key condition of his compensation package, alongside selling 20 million passenger vehicles.
As for the Cybercab’s price, Musk has said buyers will be able to purchase one for under $30,000, with an average operating cost around $0.20 per mile. Whether those numbers hold through full production remains to be seen.
Cybercab at F1 Fan Fest in Miami
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Tesla owners keep coming back for more
Tesla Robotaxi service in Austin achieves monumental new accomplishment
