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Toyota offers to repurchase bZ4x units from owners amid safety recall

Credit: Toyota

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Toyota has sent out a letter to bZ4X owners updating them about the company’s ongoing attempts to address a safety recall on the all-electric crossover. Toyota has offered a number of options for its EV owners, even noting that it would repurchase bZ4X units if needed. 

Last June, Toyota initiated a recall on the bZ4X, its first mass-produced all-electric SUV that’s designed to take on market leaders like the Tesla Model Y. According to the company, the safety recall is due to the bZ4X’s wheels, which may fall off due to an issue with the bolts that connect them to the vehicle. 

Toyota highlighted that it is still in the middle of finding a remedy for its bZ4X’s safety issues, but owners could rest assured that the company would do what it can to address the vehicle’s faults. The Japanese automaker also noted that bZ4X owners should not drive their electric cars until a fix is available. 

As could be seen in Toyota’s letter, which was shared on social media, the automaker is giving owners a number of options about what they can do while their bZ4x’s safety recall is still being addressed. Following is the text from the letter, as shared by u/fc0romero in the r/BZ4X subreddit

We recently advised you of a safety recall that involves your 2023 Toyota bZ4X and continue to ask that you not allow the vehicle to be driven until a remedy is available. We are working diligently on a remedy and will notify you in the future when it becomes available. 

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At Toyota, your safety is a top priority. If you have not already done so, please contact any authorized Toyota Dealer and they will arrange to pick up and store your vehicle, at no cost, until the remedy is available. We will also provide a loaner vehicle at no cost to you. 

We place a high value on the guest experience and recognize the inconvenience presented by this situation. Therefore, Toyota is offering affected owners the following until the remedy is available:

  • Continue to provide a loaner vehicle, and store your vehicle, at no cost
  • Reimburse your fueling costs incurred while operating the provided loaner vehicle
  • Provide you with a total credit of $5,000 toward payments of your loan/lease or purchase price if the vehicle was paid in full
  • Provide additional time for complimentary charging at all EVgo-owned and operated public stations nationwide through December 31, 2024
  • Provide an extension to your vehicle’s New Vehicle Limited Warranty based on the period of time that your vehicle is not able to be driven due to the recall (from the recall announcement date of June 23, 22 through a date in the future when the remedy is announced)

Alternatively, if you do not wish to proceed as described above, Toyota will offer to repurchase your vehicle. The terms of the repurchase may vary, depending on your state and particular circumstances. 

A bZ4X specialist will reach out to you in the coming days to discuss these options. Should you wish to speak with someone sooner, please contact us…

We sincerely regret any inconvenience this condition may have caused you. 

-Toyota Motor Sales U.S.A. 

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Toyota’s letter has received varying responses from owners. In the r/bZ4X subreddit, a number of owners noted that they would be getting the $5,000 credit offered by the Japanese automaker. After all, if Toyota cannot address the all-electric vehicle’s issues, the company’s offer to repurchase bZ4X units is still a great option. 

Credit: u/fc0romero/Reddit

Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla teases new market entrance with confusing and cryptic message

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(Credit: Tesla)

Tesla teased its entrance into a new market with a confusing and what appeared to be cryptic message on the social media platform X.

The company has been teasing its entrance into several markets, including Africa, which would be a first, and South America, where it only operates in Chile.

In September, Tesla started creating active job postings for the Colombian market, hinting it would expand its presence in South America and launch in a new country for the first time in two years.

Tesla job postings seem to show next surprise market entry

The jobs were related to various roles, including Associate Sales Manager, Advisors in Sales and Delivery, and Service Technicians. These are all roles that would indicate Tesla is planning to launch a wide-scale effort to sell, manage, and repair vehicles in the market.

Last night, Tesla posted its latest hint, a cryptic video that seems to show the outline of Colombia, teasing its closer than ever to market entry:

This would be the next expansion into a continent where it does not have much of a presence for Tesla. Currently, there are only two Supercharger locations on the entire continent, and they’re both in Chile.

Tesla will obviously need to expand upon this crucial part of the ownership experience to enable a more confident consumer base in South America as a whole. However, it is not impossible, as many other EV charging infrastructures are available, and home charging is always a suitable option for those who have access to it.

Surprisingly, Tesla seems to be more concerned about these middle-market countries as opposed to the larger markets in South America, but that could be by design.

If Tesla were to launch in Brazil initially, it may not be able to handle the uptick in demand, and infrastructure expansion could be more difficult. Brazil may be on its list in the upcoming years, but not as of right now.

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Tesla expands crucial Supercharging feature for easier access

It is a useful tool, especially during hours of congestion. However, it has not been super effective for those who drive non-Tesla EVs, as other OEMs use UI platforms like Google’s Android Auto or Apple’s iOS.

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tesla supercharger
Credit: Tesla

Tesla has expanded a crucial Supercharging feature that helps owners identify stall availability at nearby locations.

Tesla said on Tuesday night that its “Live Availability” feature, which shows EV owners how many stalls are available at a Supercharger station, to Google Maps, a third-party app:

Already offering it in its own vehicles, the Live Availability feature that Teslas have is a helpful feature that helps you choose an appropriate station with plugs that are immediately available.

A number on an icon where the Supercharger is located lets EV drivers know how many stalls are available.

It is a useful tool, especially during hours of congestion. However, it has not been super effective for those who drive non-Tesla EVs, as other OEMs use UI platforms like Google’s Android Auto or Apple’s iOS.

Essentially, when those drivers needed to charge at a Supercharger that enables non-Tesla EVs to plug in, there was a bit more of a gamble. There was no guarantee that a plug would be available, and with no way to see how many are open, it was a risk.

Tesla adding this feature allows people to have a more convenient and easier-to-use experience if they are in a non-Tesla EV. With the already expansive Supercharger Network being available to so many EV owners, there is more congestion than ever.

This new feature makes the entire experience better for all owners, especially as there is more transparency regarding the availability of plugs at Supercharger stalls.

It will be interesting to see if Tesla is able to expand on this new move, as Apple Maps compatibility is an obvious goal of the company’s in the future, we could imagine. In fact, this is one of the first times an Android Auto feature is available to those owners before it became an option for iOS users.

Apple owners tend to get priority with new features within the Tesla App itself.

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Elon Musk’s Boring Co goes extra hard in Nashville with first rock-crushing TBM

The Boring Company’s machine for the project is now in final testing.

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Credit: The Boring Company/X

The Boring Company is gearing up to tackle one of its toughest projects yet, a new tunnel system beneath Nashville’s notoriously tough limestone terrain. Unlike the soft-soil conditions of Las Vegas and Austin, the Music City Loop will require a “hard-rock” boring machine capable of drilling through dense, erosion-resistant bedrock. 

The Boring Company’s machine for the project is now in final testing.

A boring hard-rock tunneling machine

The Boring Company revealed on X that its new hard-rock TBM can generate up to 4 million pounds of grip force and 1.5 million pounds of maximum thrust load. It also features a 15-filter dust removal system designed to keep operations clean and efficient during excavation even in places where hard rock is present.

Previous Boring Co. projects, including its Loop tunnels in Las Vegas, Austin, and Bastrop, were dug primarily through soft soils. Nashville’s geology, however, poses a different challenge. Boring Company CEO and President Steve Davis mentioned this challenge during the project’s announcement in late July.

“It’s a tough place to tunnel, Nashville. If we were optimizing for the easiest places to tunnel, it would not be here. You have extremely hard rock, like way harder than it should be. It’s an engineering problem that’s fairly easy and straightforward to solve,” Davis said.

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Nashville’s limestone terrain

Experts have stated that the city’s subsurface conditions make it one of the more complex tunneling environments in the U.S. The Outer Nashville Basin is composed of cherty Mississippian-age limestone, a strong yet soluble rock that can dissolve over time, creating underground voids and caves, as noted in a report from The Tennessean.

Jakob Walter, the founder and principal engineer of Haushepherd, shared his thoughts on these challenges. “Limestone is generally a stable sedimentary bedrock material with strength parameters that are favorable for tunneling. Limestone is however fairly soluble when compared to other rack materials, and can dissolve over long periods of time when exposed to water. 

“Unexpected encounters with these features while tunneling can result in significant construction delays and potential instability of the excavation. In urban locations, structures at the ground surface should also be constantly monitored with robotic total stations or similar surveying equipment to identify any early signs of movement or distress,” he said.

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