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Cruise forced to boost settlement offer in California accident hearing

Credit: Cruise

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A California judge has forced General Motors’ (GM) self-driving unit Cruise to increase its settlement offer to the maximum amount, after one of the company’s robotaxis pinned and seriously injured a pedestrian in October.

On October 2, a driverless Cruise vehicle dragged and pinned a pedestrian in San Francisco, and the company’s license to operate self-driving cars was immediately revoked by the California Department of Motor Vehicles (DMV). The DMV later said that Cruise “misrepresented” and “omitted” crucial details about its response to the accident, and the California Public Utilities Commission (CPUC) in December ordered the company to appear before a judge this month.

During the hearing, which was held on Tuesday, California Administrative Law Judge (ALJ) Robert Mason III suggested that Cruise revise its $75,000 settlement offer to the maximum penalty of $112,500, after calling the company’s proposed amount “low,” and even suggesting the company was seeking a “discount.”

While Judge Mason III said he appreciated Cruise attempting to take “corrective action” in its crash response procedures, he added that the company should “take a hint” following his multiple questions about the offer amount, suggesting directly that Cruise change its settlement offer to the full penalty.

“Point taken, your Honor,” responded Craig Glidden, Cruise President and Chief Administrative Officer. “We immediately revise our offer to the amount requested.”

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The hearing discussed findings from an investigation conducted by the law firm Quinn Emanuel, which Cruise hired, including that internet connectivity hampered the company’s sharing of video footage from the accident with regulators in meetings that followed.

In response to the motion for approval to settle at $75,000, the commission can adopt, adopt with revisions, or reject Cruise’s filing. Following the hearing, the next step is for Judge Mason to write a proposed decision on the case for the commissioner’s consideration, with the general timeframe falling within about 60 days, as a CPUC spokesperson clarified to Teslarati.

Cruise said it was eager to resolve the case and move past the incident, adding that it wanted to continue to “advance the mission of bringing driverless cars that are safer to the public and also greater accessibility to the public to the market.”

However, Mason didn’t make it sound like the commission was eager to set the case aside:

“While the commission does fall on the side of getting its cases resolved, I don’t know that this is one of those protracted pieces of litigation that we’re usually most anxious to put aside and then move forward with the regulatory process,” Mason added.

In the original motion, filed on January 30, Cruise outlines the key requirements it would have to follow as part of the settlement:

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1. Cruise will adopt voluntarily several new data reporting enhancements that will provide additional data to the Commission concerning California collisions and AVs operating in California under a deployment permit that enter a minimal risk condition (“MRC”) state and result in conditions described in Attachment A;

2. Cruise will provide the Commission with Cruise’s responses to the permit reinstatement questions from the California Department of Motor Vehicles (“DMV”) at the same time Cruise provides those responses to the DMV;

3. Cruise will make a payment of $75,000 to the State General Fund within ten (10) days of the Commission’s approval of the Settlement Agreement without modification; and

4. Upon the Commission’s approval of the Settlement Agreement, the OSC proceeding will be closed.

“We are committed to working in partnership with the CPUC, other regulators and government agencies to improve transportation safety in support of a shared goal –– providing better, safer and more accessible transportation to the public in our communities,” a Cruise spokesperson wrote in an email to Teslarati. “Over the past several months, we have taken important steps to improve our leadership, processes and culture, and we are committed to resolving matters to the Commission’s satisfaction as we work to restore regulatory and public trust.”

Cruise also noted that the accident, which occurred after the pedestrian had already been hit by a human driver, was partially caused by the driverless ride-hailing vehicle falsely identifying the situation as a side-impact collision rather than a frontal collision, causing the Minimal Risk Condition (MRC) response that forces the vehicle to pull over.

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In addition, Cruise said it is currently expecting a new Chief Safety Officer in the “not too distant future,” after two co-founders resigned immediately following the accident, and after the company fired nine executives and laid off nearly a quarter of its staff on the same day in December.

GM recently announced plans to cut spending on Cruise in half this year, though it said it also hoped to “refocus and relaunch” the company’s operations. GM CEO Mary Barra highlighted significant changes at Cruise, which the company began implementing following the Quinn Emanuel investigation.

“At Cruise, we are committed to earning back the trust of regulators and the public through our commitments and our actions,” Barra said following GM’s 2023 earnings call.

You can see the full January 30 filing from Cruise below, including the findings from the Quinn Emanuel investigation, which Cruise made public last month.

What are your thoughts? Let me know at zach@teslarati.com, find me on X at @zacharyvisconti, or send your tips to us at tips@teslarati.com.

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Zach is a renewable energy reporter who has been covering electric vehicles since 2020. He grew up in Fremont, California, and he currently lives in Colorado. His work has appeared in the Chicago Tribune, KRON4 San Francisco, FOX31 Denver, InsideEVs, CleanTechnica, and many other publications. When he isn't covering Tesla or other EV companies, you can find him writing and performing music, drinking a good cup of coffee, or hanging out with his cats, Banks and Freddie. Reach out at zach@teslarati.com, find him on X at @zacharyvisconti, or send us tips at tips@teslarati.com.

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Tesla primes Cybercabs for 4K streaming and high bandwidth gaming with Starlink integration

Tesla is now shipping Cybercabs from Giga Texas with Starlink hardware built in as standard.

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tesla cybercab with no manual controls showing a movie with two employees inside

Tesla’s Cybercabs are now leaving Gigafactory Texas with Starlink hardware on the rear hatch in significant numbers, according to drone footage captured Tuesday by longtime Austin drone observer Joe Tegtmeyer. Production at the factory ramped back up after the Labor Day weekend, and his flyover of the outbound lot showed rows of gold Cybercabs alongside Model Y Long Wheelbase units, many carrying the satellite module for the first time as standard equipment rather than a one off retrofit.

Tesla first showed Starlink built into an actual Cybercab on August 10, when the Robotaxi account posted images of a single gold unit with the antenna integrated into the roofline above the taillights and called it the first Cybercab with Starlink integration. That followed a July reveal where Tesla and Starlink jointly posted a cutaway diagram of the antenna placement without a working vehicle to back it up. Ashok Elluswamy, Tesla’s VP of AI software, said at the time that the connection isn’t required for the car to drive itself. It exists mainly for navigation, customer service and keeping tabs on the fleet.

Musk has made a different case in public. During Tesla’s Q2 earnings call, he said the company can’t afford robotaxis stranded in what he called “Bermuda Triangles of lack of cellular connectivity,” and he separately claimed on X that Starlink will eventually reach every Tesla built, calling it the only way to deliver high bandwidth to billions of vehicles. He has also pitched the antenna as an entertainment upgrade, telling riders they would be able to stream 4K video or play games during a trip.

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The rollout has moved fast since. Robotaxi service opened to the public in Austin on September 3, and Cybercabs had already been spotted with Starlink hardware in Houston and near Miami International Airport in the weeks before Tuesday’s factory footage showed the module shipping at volume rather than on scattered test units. Whether the satellite link earns its keep is still an open question. Tesla’s unsupervised service currently runs in dense metro geofences in Texas and Florida, markets where cellular coverage is already strong, which is not where the rural dead zones Musk describes tend to show up.

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Elon Musk hints at Tesla Cybercab’s next market

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(Credit: Teslarati)

After launching in Austin, Texas, last week, Tesla is looking to expand the Cybercab to new parts of the United States in an effort that will see the driverless, steering wheel-less, and pedal-less vehicle chauffeur people around as part of the Robotaxi ride-hailing service.

However, the expansion will go far beyond the United States, and CEO Elon Musk revealed he hopes Europe will be the next market where Cybercab will be operational.

Musk has publicly expressed hope that Tesla’s Cybercab robotaxi will reach Europe in the near future.

On September 8, Tesla’s Chief Executive quoted a German rider who had just completed a trip in Austin, Texas, and wrote that he hoped the vehicle would not take years to arrive in Germany. Musk replied with a short but notable message: “Hopefully soon in Europe too.”

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The comment arrived only days after Tesla opened Cybercab ride-hailing to the public in Austin. The two-seat vehicle has no steering wheel or pedals and relies entirely on Tesla’s Full Self-Driving software. Early passengers have described the rides as quiet, smooth, and more stylish than competing robotaxis such as Waymo.

Austin is currently the only city where members of the public can hail a Cybercab through Tesla’s Robotaxi app. The initial fleet is small; Texas registration records show only a few dozen of the purpose-built vehicles on the road.

Tesla set to open Cybercab rides to the public, with no steering wheel or pedals

Tesla has also been operating a larger number of conventional Model Y robotaxis in the same area, but the Cybercab itself represents the company’s first dedicated, controls-free taxi design.

Europe presents a different regulatory picture. The European Union does not permit manufacturers to self-certify vehicles the way Tesla did in the United States.

Type-approval rules and a small-series limit of 1,500 automated vehicles per type per year apply across the bloc.

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Supervised Full Self-Driving has gained provisional approval in several member states through national recognition of Dutch certification, yet unsupervised robotaxi operation remains a separate and more distant step. Tesla has not announced a European launch city, date, or approval pathway for the Cybercab.

Musk himself has previously cautioned that the company does not control European regulators. In an earnings call earlier in 2026, he noted that even supervised FSD took an “immense amount of time” to clear and that unsupervised service would be “somewhat at the mercy of the governments in Europe and the EU.”

The latest social-media remark therefore functions more as an expression of intent than a timetable.

If the Cybercab eventually reaches European streets, it would mark a significant expansion of Tesla’s robotaxi ambitions beyond the United States. For now, the vehicle remains an Austin-only experience, and the gap between Musk’s hope and actual deployment will be decided by regulators rather than by engineering alone.

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Tesla Cybercab improvements are already on the minds of company engineers

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Credit: Tesla Europe & Middle East | X

Tesla Cybercab might have just rolled out to the public as it entered the company’s Robotaxi suite in Austin this past week. However, the vehicle might already be on its way to becoming even better, as the company is asking riders to describe what they’d like to see improved with the Cybercab.

Tesla sent a rider experience survey to Cybercab passengers only days after paid rides began in Austin. The questionnaire asks how satisfied riders were with the overall trip. Then it requests star ratings for availability and wait time, door functionality, vehicle touchscreen, mobile app experience, seat comfort, interior space, ride comfort, cleanliness, and cargo space.

A later section asks which features riders would most like to have and allows selection of up to three items from a list that includes heated seats, ventilated seats, fully reclining seats, a tray table, a wireless phone charger, a better sound system, and more storage. Respondents may also choose none of these or write in another idea. The survey closes with a recommendation score from zero to ten.

This rapid request for input illustrates Tesla’s habit of treating early users as collaborators rather than mere customers. The company has long refined vehicles through software updates and hardware changes informed by real-world use across its passenger cars.

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Collecting structured opinions so soon after commercial service started shows the same mindset applied to a purpose-built autonomous taxi. The questions themselves reveal an openness to cabin changes even after the first vehicles reached public streets, which is no surprise.

Tesla has always hoped to cater a great experience to anyone in its vehicles, which is why so many fan-requested features have made it into its vehicles.

Replies already circulating online favor reclining seats, tray tables, wireless charging, improved audio, and extra room when seats fold back.

Tesla Cybercabs narrowly miss deadly Amazon cargo plane crash

Those preferences point toward comfort upgrades that Tesla can implement in later production batches or through cabin revisions. Because the Cybercab is designed around software first principles, many requested amenities can arrive faster than in traditional automakers.

Tesla’s willingness to survey riders immediately after launch therefore makes near-term cabin and experience improvements likely as the team reviews responses and iterates toward a more refined robotaxi people will choose daily.

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