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Elon Musk spoke with Consumer Reports following Tesla Model 3 test results
In a recent episode of Consumer Reports’ Talking Cars, Auto Test Director Jake Fisher recounted a conversation he had with Tesla CEO Elon Musk following the release of CR’s test results for the Model 3.
While the magazine stated that there was “plenty to like” about the electric car, such as its excellent range and handling, there were several aspects of the vehicle that left much to be desired. The most prominent of the Model 3’s shortcomings were the car’s brakes, which had an average stopping distance of 152 feet from 60-0 mph — longer than any vehicle in its class. Due to its shortcomings, Consumer Reports opted not to give the Model 3 a “Recommended” rating.
Musk promptly responded to the magazine’s findings on Twitter, stating that Tesla would address the Model 3’s braking issues in an over-the-air firmware update. Musk also pledged to continuously improve the Model 3’s brakes, saying that “Tesla won’t stop until Model 3 has better braking than any remotely comparable car.”
As revealed in Consumer Reports’ recent Talking Cars episode, Musk also reached out to Auto Test Director Jake Fisher after the magazine’s test results were published. During their conversation, Musk and Fisher discussed the Model 3 and possible improvements to the vehicle.
“He was remarkably candid about things. Honestly, he actually thanked us for bringing these things to attention, and said that we’re helping him make the car better,” Fisher said.
Fisher noted that he and Musk talked about several of the Model 3’s deficiencies, such as its controls, brakes, wind noise, rear seats, and its suspension. According to the CR Auto Test Director, Musk stated that Tesla has implemented improvements to the Model 3’s design over the past few months.
During the March-April timeframe, for one, Tesla rolled out changes to the Model 3’s glass to adjust wind noise in the cabin. Around the same time, Tesla also made modifications to the suspension, such as its shock absorbers, to make the ride more comfortable.
Musk discussed the controls of the Model 3 as well, a particular aspect of the vehicle that was considered as a weakness in Consumer Reports’ evaluation. According to Fisher, Musk threw out some ideas to make the car’s controls better.
“We talked about the vents, and he talked about ideas of, well, maybe as you move the seat, (the Model 3) would automatically adjust the vents and the mirrors to suit you,” Fisher said.
Consumer Reports recently published the results of its tests for the Model 3. [Credit: Consumer Reports/YouTube]
Musk also discussed another one of Consumer Reports’ complaints about the Model 3 — the car’s keycard. During its testing, the magazine noted that the phone key worked very well with the Model 3, but using the keycard proved cumbersome. Musk addressed this issue during his phone conversation with Fisher as well.
“He (Musk) admitted that yeah, this isn’t working too well, and we really should do something better. Again, I don’t know if they’re gonna do it or not, but he said we really need to provide a normal key to the customers of this car,” Fisher said.
The Model 3’s keycard stands as one of its differences with its larger siblings, the Model S and the Model X, both of which use Tesla’s ubiquitous electric car-shaped key fobs. The keycard, which is credit card-sized for easy storing in a wallet, is embedded with a small chip that acts as a digital signature for the vehicle.
Since the Model 3 keycard uses near field communication (NFC) technology, the card has a limited transmission range of about 4 inches, requiring owners to tap the electric car’s B-pillar to unlock the door. The card is also placed between the front seats of the vehicle to start the car.
Consumer Reports has been mixed with Tesla’s vehicles so far. The magazine dubbed the Model S as the best car it ever tested. The Model X, on the other hand, was dubbed by CR “fast and flawed,” citing the overcomplicated Falcon Wing Doors of the all-electric luxury SUV. Despite its reservations with the Model X, however, Consumer Reports nevertheless ranked Tesla as the sole American automaker in its Top 10 list for 2018.
Watch Consumer Reports’ recent episode on the Tesla Model 3 in the video below.
Tesla is lowering the monthly price of its Cybertruck Windshield Protection Plan from $35 to $25. The new rate will apply to the first payment on or after October 1, 2026. Tesla has told subscribers that all other benefits stay the same.
The plan covers unlimited repairs for chips and minor cracks on the front windshield. It also includes one full replacement every 12 months at no extra charge. Additional replacements in the same year carry a $100 deductible. Service is performed with Tesla glass and camera calibration, which matters because Autopilot and Full Self-Driving rely on those lenses behind the windshield.
Looks like Tesla is decreasing the Cybertruck windshield protection plan price from $35 to $25
Awesome https://t.co/MRlTU1XTbf pic.twitter.com/PWkMZt1H7G
— TESLARATI (@Teslarati) August 28, 2026
There is no long-term contract. Coverage applies only to the front glass and does not include collision, vandalism, or weather damage.
The Cybertruck’s large, complex windshield has been more expensive to replace than glass on Tesla’s cars, which is why the pickup started at a higher subscription price. The $10 monthly cut reduces the annual cost from $420 to $300. Tesla has not publicly explained the change. The timing coincides with a year of claims data after the plan was extended to the Cybertruck.
Tesla sells several related protection products as monthly subscriptions through the Tesla app. The Windshield Protection Plan is also offered on other models. Model 3 and Model Y currently cost $16 a month. Those passenger-car rates are unchanged in the latest Cybertruck notice.
The Wheel and Tire Protection Plan covers road-hazard damage such as potholes, nails, and debris. Repairs are unlimited. Each wheel or tire replacement appointment has a $25 deductible. Pricing varies by model and whether the vehicle is a Performance version. Tesla is raising some of those rates on the same October 1 date.
Reported examples include Model 3 Performance moving from $16 to $24 and Model Y Performance from $20 to $24. Cybertruck wheel-and-tire coverage has been listed at $20 a month for the standard configuration.
A separate Luxe Package bundles four years of windshield coverage, wheel-and-tire coverage, and recommended maintenance on certain new Model S, Model X, and Cyberbeast orders, although the Model S and X are now defunct.
Tesla also offers an Extended Service Agreement after the basic vehicle warranty ends. That product covers many Tesla-manufactured parts rather than glass or tires. Together, the plans give owners a menu of targeted, cancel-anytime coverage instead of relying only on auto insurance.
UPDATE: The number has now been updated to 45 units, up from 7!
Here we go! Tesla has just added another 38 Cybercabs to its Robotaxi fleet, bringing the total up to 45, according to the Texas DMV.
Robots on robots on robots! This Thursday’s launch event is gonna be awesome🤖🤖🤖 pic.twitter.com/3HF24rHK4T
— Sawyer Merritt (@SawyerMerritt) August 31, 2026
Tesla is bolstering its Cybercab fleet with the State of Texas’s regulatory bodies ahead of the planned launch of the all-electric ride-hailing vehicle this Thursday.
Seven purpose-built Tesla Cybercabs have been added to Texas’s official automated vehicle registry, appearing in the Texas Motor Carrier Credentialing System (TxMCCS) public lookup just three days before Tesla’s invite-only Cybercab launch event in Austin on September 3.
The records, visible through TxDMV’s Motor Carrier and Automated Motor Vehicle Operator Lookup, list seven 2026 Tesla Cybercabs under Tesla Robotaxi, LLC. Their VINs begin with the 5YJA prefix, distinct from the 7SAYG Model Y robotaxis that already dominate Tesla’s Texas fleet.
Community trackers that scrape the same public database recorded the new entries on August 31, bringing Tesla’s authorized Texas robotaxi total to 276 vehicles: 269 Model Ys and the seven Cybercabs:
🚨 There are now SEVEN Tesla Cybercabs registered with the state of Texas
We are just three days from Cybercab! pic.twitter.com/ndwhuFYsep
— TESLARATI (@Teslarati) August 31, 2026
Texas Senate Bill 2807, which took effect in late May 2026, created a self-certification framework for commercial Level 4 operations. Operators file through TxMCCS, attest to SAE Level 4 capability, maintain insurance, and keep an active vehicle list.
Tesla completed that process months earlier for its existing Model Y Robotaxi service, which has carried paying passengers in Austin, Dallas, Houston and other markets. Adding the Cybercabs to the same authorization means the new two-seat, steering-wheel-free vehicles are now legally recognized for commercial use on Texas roads.
The timing is deliberate as Tesla scheduled the September 3 event at its Austin campus after sending invitations to selected Robotaxi riders and other guests. The company has described the evening as a chance to “experience the future of full autonomy” and plans to livestream it.
Production Cybercabs, which lack pedals and a steering wheel, have been rolling off the Giga Texas line for months; some earlier examples still carried temporary driver controls for data collection. Registering a small fleet of the finished design immediately before the public event signals that Tesla intends to move the purpose-built vehicle from factory and test tracks into the same Robotaxi app already used by Model Y passengers.
The seven units remain a tiny fraction of Tesla’s overall Texas authorization and far smaller than competing fleets. Registration does not automatically equal unsupervised public rides; it is the legal prerequisite.
Still, the sudden appearance of Cybercab VINs in the state’s lookup system, after a year of Model Y-only listings, is the clearest official confirmation yet that Tesla’s dedicated robotaxi hardware is entering the regulatory pipeline at the same moment the company is preparing to show it to invited guests and a global livestream audience.
Whether those seven vehicles appear at the September 3 event or begin carrying passengers shortly afterward, their presence in TxMCCS marks a concrete regulatory step that has been anticipated since the Cybercab concept was first revealed.
Tesla has expanded the operational geofence for its driverless Robotaxi service in Austin, Texas, marking the first such increase in some time. The updated Service Area for Robotaxi in Austin now spans about 288 square miles and is roughly 9 percent larger than the previous boundary.
This incremental growth adds approximately 24 square miles of coverage, bringing the prior zone of roughly 264 square miles into a broader footprint that better serves northern suburbs.
The expansion extends the geofence northward toward Pflugerville along the US 183 corridor, incorporating additional neighborhoods north of the Domain and areas such as Mesa Park. These additions include higher-end residential and commercial districts that previously sat just outside the allowed operating zone.
Riders can now request unsupervised trips that begin or end in these newly included locations, provided the entire route remains inside the digital boundary:
Tesla has just expanded its Robotaxi service area in Austin, Texas for the first time in 10 months.
The new service area is roughly 9% larger than the old one, and is about 288 square miles in total. pic.twitter.com/i4oBM1KfWS
— Sawyer Merritt (@SawyerMerritt) August 31, 2026
Tesla first launched public Robotaxi operations in Austin in mid-2025 with a modest initial zone of about 20 square miles. Subsequent enlargements in 2025 and early 2026 steadily grew the map until it covered much of the metropolitan area.
After the last major update roughly ten months earlier, the company held the boundary steady while it collected additional miles and refined the FSD suite.
The modest nine percent increase still matters for daily utility. Longer trips become possible, more residents gain access, and the fleet can accumulate more diverse real-world data across new road types and traffic patterns. Observers note that the added territory aligns with existing Tesla service infrastructure, which could support more efficient vehicle staging in the North end of Austin.
Although the geofence has grown, Tesla continues to operate a relatively small unsupervised fleet in the city. The company has emphasized safety and software readiness over rapid geographic scaling. This latest map update signals that Tesla remains committed to expanding Robotaxi availability in its home market as it prepares for further software improvements and potential Cybercab deployments.
The 288-square-mile zone now gives Austin riders one of the larger driverless service areas currently available in the United States.
Tesla Cybertruck windshield protection just got cheaper
Tesla Cybercab fleet grows in Austin ahead of launch event
