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Elon Musk spoke with Consumer Reports following Tesla Model 3 test results

[Credit: Consumer Reports/YouTube]

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In a recent episode of Consumer Reports’ Talking Cars, Auto Test Director Jake Fisher recounted a conversation he had with Tesla CEO Elon Musk following the release of CR’s test results for the Model 3.

While the magazine stated that there was “plenty to like” about the electric car, such as its excellent range and handling, there were several aspects of the vehicle that left much to be desired. The most prominent of the Model 3’s shortcomings were the car’s brakes, which had an average stopping distance of 152 feet from 60-0 mph — longer than any vehicle in its class. Due to its shortcomings, Consumer Reports opted not to give the Model 3 a “Recommended” rating.

Musk promptly responded to the magazine’s findings on Twitter, stating that Tesla would address the Model 3’s braking issues in an over-the-air firmware update. Musk also pledged to continuously improve the Model 3’s brakes, saying that “Tesla won’t stop until Model 3 has better braking than any remotely comparable car.”

As revealed in Consumer Reports’ recent Talking Cars episode, Musk also reached out to Auto Test Director Jake Fisher after the magazine’s test results were published. During their conversation, Musk and Fisher discussed the Model 3 and possible improvements to the vehicle.  

“He was remarkably candid about things. Honestly, he actually thanked us for bringing these things to attention, and said that we’re helping him make the car better,” Fisher said.

Fisher noted that he and Musk talked about several of the Model 3’s deficiencies, such as its controls, brakes, wind noise, rear seats, and its suspension. According to the CR Auto Test Director, Musk stated that Tesla has implemented improvements to the Model 3’s design over the past few months.

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During the March-April timeframe, for one, Tesla rolled out changes to the Model 3’s glass to adjust wind noise in the cabin. Around the same time, Tesla also made modifications to the suspension, such as its shock absorbers, to make the ride more comfortable.

Musk discussed the controls of the Model 3 as well, a particular aspect of the vehicle that was considered as a weakness in Consumer Reports’ evaluation. According to Fisher, Musk threw out some ideas to make the car’s controls better.

“We talked about the vents, and he talked about ideas of, well, maybe as you move the seat, (the Model 3) would automatically adjust the vents and the mirrors to suit you,” Fisher said.

Consumer Reports recently published the results of its tests for the Model 3. [Credit: Consumer Reports/YouTube]

Musk also discussed another one of Consumer Reports’ complaints about the Model 3 — the car’s keycard. During its testing, the magazine noted that the phone key worked very well with the Model 3, but using the keycard proved cumbersome. Musk addressed this issue during his phone conversation with Fisher as well.

“He (Musk) admitted that yeah, this isn’t working too well, and we really should do something better. Again, I don’t know if they’re gonna do it or not, but he said we really need to provide a normal key to the customers of this car,” Fisher said.

The Model 3’s keycard stands as one of its differences with its larger siblings, the Model S and the Model X, both of which use Tesla’s ubiquitous electric car-shaped key fobs. The keycard, which is credit card-sized for easy storing in a wallet, is embedded with a small chip that acts as a digital signature for the vehicle.

Since the Model 3 keycard uses near field communication (NFC) technology, the card has a limited transmission range of about 4 inches, requiring owners to tap the electric car’s B-pillar to unlock the door. The card is also placed between the front seats of the vehicle to start the car.

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Consumer Reports has been mixed with Tesla’s vehicles so far. The magazine dubbed the Model S as the best car it ever tested. The Model X, on the other hand, was dubbed by CR “fast and flawed,” citing the overcomplicated Falcon Wing Doors of the all-electric luxury SUV. Despite its reservations with the Model X, however, Consumer Reports nevertheless ranked Tesla as the sole American automaker in its Top 10 list for 2018.

Watch Consumer Reports’ recent episode on the Tesla Model 3 in the video below.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

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Tesla Model Y L gets suspension complaints in over odd issue China

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Credit: @TeslaNewswire/X

The Tesla Model Y L is arguably the most hyped trim of the all-electric crossover, other than the Performance configuration that comes with white-knuckle speed and sports car-level handling.

However, it is not all perfect. Tesla owners in China who took delivery of the Model Y L, denoted with an L to highlight its longer wheelbase, are experiencing what they are referring to as “collapsing” of the rear wheels, as suspension issues appear to be an issue with some of the builds.

The gap between the wheel arch and tire has narrowed to the point that “not even a single finger” could fit, according to a report from Car News China. The failures are not tied to a specific mileage, as one owner said that after just 9,000 kilometers (5,600 miles), they noticed the suspension issue when their car was fully loaded.

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Another one had the issue at 30,000 kilometers (18,640 miles) and noticed that the wheel gap shrank to two fingers, so not as drastic as the person who reported a similar issue at 9,000 km.

Tesla Model Y L is gaining momentum in China’s premium segment

Along with the visual recognition of the issue, others are saying the sagging is causing abnormal wear on the inside of the tires. Extra weight and instant torque already provide additional stress on the tires in electric vehicles during normal operation, so it is no surprise that this is another complaint.

There has been no recall issued by Tesla, and the company has not yet publicly acknowledged the issue.

Some are suggesting that owners use a “finger test” to self-diagnose whether there is an issue with the suspension. There should be four fingers between the tire and the wheel well; anything less than that starts to get dicey.

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Tesla Cybercab event gains steam ahead of massive launch

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Credit: TechOperator | X

Tesla is starting to truly tease and hype its groundbreaking Cybercab event, which takes place tomorrow in Austin, Texas. It will be the first time members of the public will be able to ride in a Cybercab, a vehicle without any manual controls, on public roads.

Tesla has been dropping some hype on X over the past several days, but this morning, the excitement has truly started to build up for the event. Although Cybercab has been unveiled before, this is truly Tesla’s announcement that it is ready to start offering autonomous rides for public passengers in its new ride-hailing-geared vehicle for the first time.

The hype has started with a variety of different social media posts that are a true indication that Tesla is preparing for something big. Teasing so much of the potential of Cybercab, including its ability to truly revolutionize how people hail rides for local travel, is what the big idea for the event entails. The time that many Tesla owners, fans, and investors have been waiting for is potentially here:

The event has remained slim on details. Even invitees are still awaiting true details about what the event will entail, where they’ll go, and what is in store for the evening. This is pretty typical for an event run by Tesla; they keep things under wraps for the most part until the very last minute.

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However, there is no secret about what the real intention of Tesla is for this event: it is going to be a huge reveal party for a vehicle that has no steering wheel and no pedals. It is a truly massive step for the company moving forward.

Speculation persists as to whether this is going to be an event that simply announces that rides will begin with the Cybercab, or it will be something more substantial. Tesla has said in the past that they plan to sell the Cybercab to the general public in what could become a great way to earn passive income by adding it to a more global fleet of Robotaxi-geared vehicles.

Tomorrow, the show begins in Austin, and the Cybercab goes live at some capacity; we just don’t know exactly how quite yet.

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SpaceX tells the FCC that Starship Flight 14 is going to orbit

SpaceX filed with the FCC for Starship Flight 14, its first true orbital launch attempt.

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SpaceX has asked the Federal Communications Commission for permission to fly Starlink terminals during Starship’s fourteenth flight test, and the filing lays out a genuine trip to orbit, something the program has never attempted.

Every Starship flight so far, including Flight 13’s successful splashdown in the Indian Ocean on July 24, has flown a suborbital arc that ends with the ship reentering the atmosphere within the same hour it launches. The FCC paperwork describes a mission profile built around an actual orbital insertion instead.

The payload is the other half of the story. Flight 13 carried 20 production Starlink V3 satellites, but because that mission never reached orbit, the satellites reentered along with the ship rather than joining the constellation, something Teslarati covered in detail after SpaceX released footage shot from one of those satellites as it drifted away from Starship in space. Flight 14 is designed to close that gap. If the orbital insertion holds, the roughly 20 V3 satellites onboard would separate into an operational orbit and could eventually go into service, each one rated for about 1 terabit per second of downlink capacity by SpaceX’s own account.

SpaceX announces new Starbase for ‘thousands of Starship launches annually’

Elon Musk first flagged the orbital attempt during SpaceX’s August 4 earnings call, the company’s first as a public entity following its June IPO under the ticker SPCX. He also floated catching the ship with the Starbase tower on the same flight, an idea he walked back on August 20, saying the catch attempt would more likely come “in a few months,” as Teslarati reported at the time. Flight 14 will instead target a splashdown for the ship in the Indian Ocean, the same recovery method used since Flight 12.

Hardware has been catching up to the ambition. Booster 21 completed a full 33-engine static fire on August 28, and Ship 41 finished its own six-engine test the week before. An airspace briefing circulated to pilots on August 20 listed September 15 as the target date, later than the end of August window Musk mentioned on the earnings call, though SpaceX has not confirmed a launch date publicly and Starship schedules routinely slip while hardware and FAA paperwork line up.

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The FCC filing itself does not guarantee a launch date. It covers communications authority, and not flight readiness, considering SpaceX still needs Ship 41 fully stacked and cleared by the FAA before Flight 14 can fly. But the filing is a real marker of intent and it puts a specific regulatory process behind what had so far only been Musk’s word on the earnings call.

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