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Rivian is spending a ‘huge amount of time’ avoiding Tesla-type service issues

[Photo: Rivian]

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Tesla has been working hard to improve its vehicle repair and servicing challenges over the last several months, and the audience noting both the issues and steps needed to solve them includes Rivian, the auto startup working on the all-electric R1T pickup truck and R1S SUV.

“So, we’re spending a huge amount of time solving service,” CEO RJ Scaringe revealed in an interview with The Fast Lane Car at Rivian’s recent event focused on second-life uses for its batteries. “Not just in your big cities, not just in LA or Seattle, but if you buy a car and you let’s say live 50 miles out from the city or live 200 miles away from the city… How do you manage that? So, those are some of the harder sort of challenges we’re thinking through and making sure it’s easy to service the vehicle.”

Tesla’s status as the pack leader in the burgeoning electric vehicle industry means every major challenge experienced becomes a front page story. Upcoming brands like Rivian have the strategic advantage of watching the struggle, noting both the failures and successes, and then incorporating the lessons into their own brand’s plans. Scaringe is, of course, quite aware of this advantage and credits Tesla for providing it.

Rivian’s team is working hard to ensure the best customer experience once their cars are in production. | Image: Rivian

“I think any great brand…that customers are going to be excited about and that customers are going to want to be part of, it has to fundamentally reset expectations. It has to disprove untruths. Tesla took the untruth that electric cars were boring and slow — that they were glorified golf carts — and they disproved that. They showed people that an electric car can be exciting and fun,” Scaringe acknowledged during a fireside chat at the Automotive News World Congress.

Rivian’s CEO also noted that the all-electric startup is determined to learn from the experiences of companies like Tesla, while integrating concepts from established automakers such as GM and Toyota. “We do recognize the complexity of assembling and putting vehicles together, of managing a very complex supply chain and logistics network, and we’re very [cognizant] of the nuts and bolts, and of the need to follow a proper process to ensure that, when we launch the vehicle, it can be launched with as few problems, errors, and challenges as possible,” he said.

Rivian isn’t the only company that’s taken note of Tesla’s headline-generating leadership in the world of zero-emissions vehicles. CEO and Founder Trevor Milton of Nikola Motors, a new manufacturer producing both battery-electric and hydrogen-electric semi trucks has noted the stress Tesla has experienced from being a revolutionary company disrupting an entire industry. “I sympathize with what Tesla has had to go through,” Milton said during a press conference following Nikola’s unveiling event in April. He plans to keep the company private, focusing on quality and performance before even considering becoming a publicly traded company, if ever.

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Tesla recently announced that its Mobile Service and Service Centers are now capable of performing on-site and in-house collision repairs to include minor body work and bolt-on replacements. This addition is part of the company’s larger service improvement efforts to ensure quality work, quick turnaround, and transparent pricing for Tesla owners in contrast to issues experienced via non-Tesla body shops. Other service-oriented efforts made include a commitment to doubling service capacity in 2019, stocking all common parts at Service Centers, live repair status updates, and the roll out of vehicle self-diagnosis for certain issues paired with automatic replacement part ordering.

Rivian aims to do to pickup trucks and off-road-capable SUVs what Tesla did to the performance and premium automotive segments, and so far, it looks like they’re headed in the right direction.

Watch the full set of interviews with Rivian’s team by The Fast Lane Car below:

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Accidental computer geek, fascinated by most history and the multiplanetary future on its way. Quite keen on the democratization of space. | It's pronounced day-sha, but I answer to almost any variation thereof.

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Tesla rival Xpeng shows off new flying car concept for 2027 release

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Credit: Aridge

Tesla rival Xpeng’s flying car unit has been rebranded as Aridge, and it recently showed off its new flying car concept that has 500 kilometers (310 miles) of range and can travel at speeds of up to 360 kilometers per hour (224 MPH).

In Dubai earlier this week, Abridge showed off its new High-Speed Long-Range Full Tilt-Rotor Flying Car, which it aims to release in the Middle East as soon as 2027.

CEO and Vice President Du Chao said at the event on Monday that Aridge will pioneer new categories of flying cars under the brand, which was formerly called Aeroht. Aridge will focus on delivering cutting-edge, low-altitude products, aiming to make these types of aircraft more popular in the coming years.

At the event in Dubai, Aridge showcased its Land Aircraft Carrier, which completed the first overseas public demonstration of a manned flight for the modular flying car, CNEV Post reported.

Credit: Aridge

So far, it has already accumulated 7,000 cumulative orders for the vehicle. 600 of them are going to the United Arab Emirates’ Ali & Sons Group, Qatar’s Almana Group, Kuwait’s AlSayer, and the Chinese General Chamber of Commerce UAE.

It was not the only thing Aridge showcased at the event, either. It also has a long-range hybrid flying car called the A868. This is the concept with the 500-kilometer (310-mile) range rating and the 360 kilometers per hour (224 MPH) top speed.

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Credit: Aridge

The A868 will target long-distance travel needs for consumers and will work alongside the Land Aircraft Carrier to build diversified low-altitude application scenarios that would be beneficial from a civilian and commercial standpoint.

The vehicles will be built at a new facility that was completed at the end of September, which is located in Guangzhou. It will be able to build 10,000 units with full-scale production and delivery scheduled to take off in 2026.

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Tesla ramps production of its ‘new’ models at Giga Texas

The vehicles are being built at Tesla Gigafactory Texas in Austin, and there are plenty of units being built at the factory, based on a recent flyover by drone operator and plant observer Joe Tegtmeyer.

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Credit: Joe Tegtmeyer | X

Tesla is ramping up production of its ‘new’ Model Y Standard at Gigafactory Texas just over a week after it first announced the vehicle on October 7.

Earlier this month, Tesla launched the Tesla Model 3 and Model Y “Standard,” their release of what it calls its affordable models. They are priced under $40,000, and although there was some noise surrounding the skepticism that they’re actually “affordable,” it appears things have been moving in the right direction.

The vehicles are being built at Tesla Gigafactory Texas in Austin, and there are plenty of units being built at the factory, based on a recent flyover by drone operator and plant observer Joe Tegtmeyer:

The new Standard Tesla models are technically the company’s response to losing the $7,500 EV tax credit, which significantly impacts any company manufacturing electric vehicles.

However, it seems the loss of the credit is impacting others much more than it is Tesla.

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As General Motors and Ford are scaling back their EV efforts because it is beginning to hurt their checkbooks, Tesla is moving forward with its roadmap to catalyze annual growth from a delivery perspective. While GM, Ford, and Stellantis are all known for their vehicles, Tesla is known for its prowess as a car company, an AI company, and a Robotics entity.

Elon Musk was right all along about Tesla’s rivals and EV subsidies

Tesla should have other vehicles coming in the next few years, especially as the Cybercab is evidently moving along with its preliminary processes, like crash testing and overall operational assessment.

It has been spotted at the Fremont Factory several times over the past couple of weeks, hinting that the vehicle could begin production sometime next year.

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Tesla set to be impacted greatly in one of its strongest markets

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tesla norway
Credit: Robert O. Akander-Lima/LinkedIn

Tesla could be greatly impacted in one of its strongest markets as the government is ready to eliminate a main subsidy for electric vehicles over the next two years.

In Norway, EV concentrations are among the strongest in the world, with over 98 percent of all new cars sold in September being electric powertrains. This has been a long-standing trend in the Nordic region, as countries like Iceland and Sweden are also highly inclined to buy EVs.

Tesla Model Y leads sales rush in Norway in August 2025

However, the Norwegian government is ready to abandon a subsidy program it has in place, as it has effectively achieved what it set out to do: turn consumers to sustainability.

This week, Norway’s Finance Minister, Jens Stoltenberg, said it is time to consider phasing out the benefits that are given to those consumers who choose to buy an EV.

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Stoltenberg said this week (via Reuters):

“We have had a goal that all new passenger cars should be electric by 2025, and … we can say that the goal has been achieved. Therefore, the time is ripe to phase out the benefits.”

EV subsidies in Norway include reduced value-added tax (VAT) on cheaper models, lower road and toll fees, and even free parking in some areas.

The government also launched programs that would reduce taxes for companies and fleets. Individuals are also exempt from the annual circulation tax and fuel-related taxes.

In 2026, changes will already be made. Norway will lower its EV tax exemption to any vehicle priced at over 300,000 crowns ($29,789.40), down from the current 500,000, which equates to about $49,500.

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Tesla Superchargers most liked by Norway EV drivers

This would eliminate each of the Tesla Model Y’s trim levels from tax exemption status. In 2027, the VAT exemptions will be completely removed. Not a single EV on the market will be able to help owners escape from tax-exempt status.

There is some pushback on the potential loss of subsidies and benefits, and some groups believe that the loss of the programs will regress the progress EVs have made.

Christina Bu, head of the Norwegian EV Association, said:

“I worry that sudden and major changes will make more people choose fossil-fuel cars again, and I think everyone agrees that we don’t want to go back there.”

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