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SpaceX’s response to Crew Dragon explosion unfairly maligned by head of NASA

SpaceX's first spaceworthy Crew Dragon capsule seen prior to its first Falcon 9-integrated static fire and a post-recovery test fire three months later. (SpaceX)

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In a bizarre turn of events, NASA administrator Jim Bridenstine has offered harsh criticism of SpaceX’s response to Crew Dragon’s April 20th explosion, suffered just prior to a static fire test of its eight Super Draco abort engines.

The problem? The NASA administrator’s criticism explicitly contradicts multiple comments made by other NASA officials, the director of the entire Commercial Crew Program, and SpaceX itself. Lest all three of the above sources were either blatant lies or deeply incorrect, it appears that Bridenstine is – intentionally or accidentally – falsely maligning SpaceX and keeping the criticism entirely focused on just one of the two Commercial Crew partners. The reality is that his initial comments were misinterpreted, but an accurate interpretation is just as unflattering.

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Ultimately, Bridenstine responded to a tweet by Ars Technica’s Eric Berger to correct the record, noting that the criticism was directed at his belief that SpaceX’s “communication with the public was not [good]”, while the company’s post-failure communication with NASA was actually just fine. In fact, according to Commercial Crew Program (CCP) Manager Kathy Lueders, NASA team members were quite literally in the control room during the pre-static fire explosion and the failure investigation began almost instantly.

A blog post and official update published by NASA on May 28th further confirms Lueders’ praise for the immediate SpaceX/NASA response that followed the failure.

“Following the test [failure], NASA and SpaceX immediately executed mishap plans established by the agency and company. SpaceX fully cleared the test site and followed all safety protocols. Early efforts focused on making the site safe, collecting data and developing a timeline of the anomaly, which did not result in any injuries. NASA assisted with the site inspection including the operation of drones and onsite vehicles.”
NASA, May 28th, 2019

Why, then, are Bridenstine’s comments so bizarre and unfair?

A trip down memory lane

Back in mid-2018, Boeing’s Starliner spacecraft suffered a major setback (albeit not as catastrophic as Crew Dragon’s) when a static fire test ended with a valve failing to close, leaking incredibly toxic hydrazine fuel all over the test stand and throughout the service module that was test-fired. The failure reportedly delayed Boeing’s Starliner program months as a newer service module had to replace the contaminated article that was meant to support a critical 2019 pad-abort test preceding Starliner’s first crew launch.

According to anonymous sources that have spoken with reporters like Eric Berger and NASASpaceflight.com, the anomalous test occurred in late-June 2018, followed by no less than 20-30 days of complete silence from both Boeing and NASA. If Boeing told NASA, NASA certainly didn’t breathe a word of that knowledge to – in Bridenstine’s words – “the public (taxpayers)”. Prior to Mr. Berger breaking the news, Boeing ignored at least one private request for comment for several days before the author gave up and published the article, choosing to trust his source.

Boeing’s Starliner spacecraft. (Boeing)

After the article was published, Boeing finally provided an official comment vaguely acknowledging the issue.

“We have been conducting a thorough investigation with assistance from our NASA and industry partners. We are confident we found the cause and are moving forward with corrective action. Flight safety and risk mitigation are why we conduct such rigorous testing, and anomalies are a natural part of any test program.”
— Boeing, July 21st, 2018 (T+~30 days)

SpaceX, for reference, offered an official media statement hours after Crew Dragon capsule C201 suffered a major failure during testing, acknowledging that an “anomaly” had occurred and that SpaceX and NASA were already working closely to investigate the accident. Less than two weeks after that, Vice President of Mission Assurance Hans Koenigsmann spent several minutes discussing Crew Dragon’s failure at a press conference, despite the fact that it was off topic in an event meant for a completely different mission (Cargo Dragon CRS-17).

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“Earlier today, SpaceX conducted a series of engine tests on a Crew Dragon test vehicle on our test stand at Landing Zone 1 in Cape Canaveral, Florida. The initial tests completed successfully but the final test resulted in an anomaly on the test stand. Ensuring that our systems meet rigorous safety standards and detecting anomalies like this prior to flight are the main reasons why we test. Our teams are investigating and working closely with our NASA partners.”
— SpaceX, April 20th, 2019 (T+several hours)

Within ~40 days, NASA published an official update acknowledging Crew Dragon’s accident and the ongoing mishap investigation. Meanwhile, a full year after Starliner’s own major accident, NASA communications have effectively never once acknowledged it, while Boeing has been almost equally resistant to discussing or even acknowledging the problem and the delays it caused. On May 24th, NASA and Boeing announced that Starliner’s service module had passed important propulsion tests (essentially a repeat of the partially failed test in June 2018) – the anomaly that incurred months of delays and required a retest with a new service section was not mentioned once.

During the second attempt, a Starliner service section successfully completed a test that ended in a partial failure during the first attempt ~11 months prior. (Boeing/NASA)

On April 3rd, NASA published a Commercial Crew schedule update that showed Boeing’s orbital Starliner launch debut (Orbital Flight Test, OFT) launching no earlier than August 2019, a delay of 4-5 months. In the article, NASA’s explanation (likely supplied in part by Boeing) bizarrely pointed the finger at ULA and the technicalities of Atlas V launch scheduling.

In other words, NASA somehow managed to completely leave out the fact that Starliner suffered a major failure almost a year prior that likely forced the OFT service section to be redirected to a pad abort test.

Following SpaceX’s anomaly, the company (and NASA, via Kathy Lueders) have been open about the fact that it means the Crew Dragon meant for DM-2 – the first crewed test launch – would have to be redirected to Dragon’s in-flight abort (IFA) test, while the vehicle originally meant to fly the first certified astronaut launch (USCV-1) would be reassigned to DM-2. Thankfully, this practice can be a boon for minimizing delays caused by failures. Oddly, Boeing has not once acknowledged that it was likely forced to do the same thing with Starliner, albeit with the expendable service section instead of the spacecraft’s capsule section.

Again, although the slides of additional CCP presentations from advisory committee meetings have briefly acknowledged Starliner’s failure with vague mentions like “valve design corrective action granted” (Dec. 2018) and “Service Module Hot Fire testing resuming after new valves installed” (May 2019), NASA has yet to acknowledge the Service Module failure and its multi-month schedule impact.

An official slide from NASA Commercial Crew Manager Kathy Lueders, presented in May 2019 – one month after C201’s explosion – during a NASA Advisory Committee (NAC) meeting. (NASA)

So, if SpaceX’s moderately quiet but otherwise excellent communication of Crew Dragon’s explosion was unsatisfactory and worthy of pointed criticism straight from the head of NASA, the fact that Boeing and NASA have scarcely acknowledged a Starliner anomaly that caused months of delays must be downright infuriating, insulting, and utterly unacceptable. And yet… not one mention during Bridenstine’s bizarre criticism of SpaceX’s supposed communication issues.

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Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Elon Musk hints at Tesla Cybercab’s next market

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(Credit: Teslarati)

After launching in Austin, Texas, last week, Tesla is looking to expand the Cybercab to new parts of the United States in an effort that will see the driverless, steering wheel-less, and pedal-less vehicle chauffeur people around as part of the Robotaxi ride-hailing service.

However, the expansion will go far beyond the United States, and CEO Elon Musk revealed he hopes Europe will be the next market where Cybercab will be operational.

Musk has publicly expressed hope that Tesla’s Cybercab robotaxi will reach Europe in the near future.

On September 8, Tesla’s Chief Executive quoted a German rider who had just completed a trip in Austin, Texas, and wrote that he hoped the vehicle would not take years to arrive in Germany. Musk replied with a short but notable message: “Hopefully soon in Europe too.”

The comment arrived only days after Tesla opened Cybercab ride-hailing to the public in Austin. The two-seat vehicle has no steering wheel or pedals and relies entirely on Tesla’s Full Self-Driving software. Early passengers have described the rides as quiet, smooth, and more stylish than competing robotaxis such as Waymo.

Austin is currently the only city where members of the public can hail a Cybercab through Tesla’s Robotaxi app. The initial fleet is small; Texas registration records show only a few dozen of the purpose-built vehicles on the road.

Tesla set to open Cybercab rides to the public, with no steering wheel or pedals

Tesla has also been operating a larger number of conventional Model Y robotaxis in the same area, but the Cybercab itself represents the company’s first dedicated, controls-free taxi design.

Europe presents a different regulatory picture. The European Union does not permit manufacturers to self-certify vehicles the way Tesla did in the United States.

Type-approval rules and a small-series limit of 1,500 automated vehicles per type per year apply across the bloc.

Supervised Full Self-Driving has gained provisional approval in several member states through national recognition of Dutch certification, yet unsupervised robotaxi operation remains a separate and more distant step. Tesla has not announced a European launch city, date, or approval pathway for the Cybercab.

Musk himself has previously cautioned that the company does not control European regulators. In an earnings call earlier in 2026, he noted that even supervised FSD took an “immense amount of time” to clear and that unsupervised service would be “somewhat at the mercy of the governments in Europe and the EU.”

The latest social-media remark therefore functions more as an expression of intent than a timetable.

If the Cybercab eventually reaches European streets, it would mark a significant expansion of Tesla’s robotaxi ambitions beyond the United States. For now, the vehicle remains an Austin-only experience, and the gap between Musk’s hope and actual deployment will be decided by regulators rather than by engineering alone.

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Tesla Cybercab improvements are already on the minds of company engineers

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Credit: Tesla Europe & Middle East | X

Tesla Cybercab might have just rolled out to the public as it entered the company’s Robotaxi suite in Austin this past week. However, the vehicle might already be on its way to becoming even better, as the company is asking riders to describe what they’d like to see improved with the Cybercab.

Tesla sent a rider experience survey to Cybercab passengers only days after paid rides began in Austin. The questionnaire asks how satisfied riders were with the overall trip. Then it requests star ratings for availability and wait time, door functionality, vehicle touchscreen, mobile app experience, seat comfort, interior space, ride comfort, cleanliness, and cargo space.

A later section asks which features riders would most like to have and allows selection of up to three items from a list that includes heated seats, ventilated seats, fully reclining seats, a tray table, a wireless phone charger, a better sound system, and more storage. Respondents may also choose none of these or write in another idea. The survey closes with a recommendation score from zero to ten.

This rapid request for input illustrates Tesla’s habit of treating early users as collaborators rather than mere customers. The company has long refined vehicles through software updates and hardware changes informed by real-world use across its passenger cars.

Collecting structured opinions so soon after commercial service started shows the same mindset applied to a purpose-built autonomous taxi. The questions themselves reveal an openness to cabin changes even after the first vehicles reached public streets, which is no surprise.

Tesla has always hoped to cater a great experience to anyone in its vehicles, which is why so many fan-requested features have made it into its vehicles.

Replies already circulating online favor reclining seats, tray tables, wireless charging, improved audio, and extra room when seats fold back.

Tesla Cybercabs narrowly miss deadly Amazon cargo plane crash

Those preferences point toward comfort upgrades that Tesla can implement in later production batches or through cabin revisions. Because the Cybercab is designed around software first principles, many requested amenities can arrive faster than in traditional automakers.

Tesla’s willingness to survey riders immediately after launch therefore makes near-term cabin and experience improvements likely as the team reviews responses and iterates toward a more refined robotaxi people will choose daily.

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Cybertruck

Tesla Cybertruck engineer reveals new changes in ‘constantly evolving’ pickup

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Credit: Joe Tegtmeyer | YouTube

Tesla Cybertruck Lead Engineer Wes Morrill revealed the company has made several changes to the all-electric pickup, which he calls a “living thing, constantly evolving and improving.”

Cybertruck is manufactured at Tesla’s Gigafactory Texas just outside of Austin, and over the past few years, Tesla has continued to make small changes to the pickup to improve everything from cost, reliability, serviceablility, and manufacturability.

“The finish line isn’t getting to production. A product is a living thing, constantly evolving and improving,” Morrill added.

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Some of those changes are yet to be revealed, but perhaps the most notable one was the change Tesla made to the aero shield that sits underneath the truck. In the past, it was aluminum, but now the Cybertruck is using a self-reinforcing polypropylene.

Morrill said that the polypropylene is “stretched into fibers and then laminated into the form,” and is much more durable, much lighter, and significantly cheaper than aluminum when it is manufactured this way.

It also enabled some improvements in the geometry of the Cybertruck, improving the manufacturing around the bolts and edges, in addition to minor form changes. These all benefitted the Cybertruck in more ways than one: specifically with durability and improved drag.

Typically, Teslas are not necessarily identified by model year because these changes are fluid and occur when the company sees fit to implement them. It is not like other automotive companies, which usually make sweeping manufacturing changes when building a new model year.

Instead, Teslas are recognized by their “generation” or “era.” For example, those with a newer Model Y might refer to their car as a “Juniper.” This is the same with Model 3, as many refer to the new body style as the “Highland.”

Tesla’s manufacturing changes are proof of the company’s constant need to improve its products and move things forward with its vehicles. There is no need to drag one’s feet and wait until next year if the product can be made better right now, and that’s precisely what Tesla did with the Cybertruck.

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