News
TX fire chief slams inaccurate Tesla crash coverage with firsthand details on Model S fire
Immediately following the fatal Tesla crash in Texas this weekend, reports from both local and national media outlets emerged citing the statements of Harris County Pct. 4 Constable Mark Herman, who remarked that police were 100% certain that there was no one in the driver seat of the ill-fated Model S when it crashed. Herman also commented that the Tesla fire was so severe that it took over 30,000 gallons of water and four hours to extinguish the flames from the crash, and that firefighters had to reach out to the EV maker for help in battling the fire.
These statements have since been debunked (at least to some degree) by Tesla CEO Elon Musk, who noted that data logs that have been recovered so far from the ill-fated Model S indicate that Autopilot was not enabled during the crash, and that the vehicle did not have any Full Sell-Driving functions activated. Musk’s update essentially threw a wrench on the pervading narrative that Autopilot likely caused the tragic crash.
Your research as a private individual is better than professionals @WSJ!
Data logs recovered so far show Autopilot was not enabled & this car did not purchase FSD.
Moreover, standard Autopilot would require lane lines to turn on, which this street did not have.
— Elon Musk (@elonmusk) April 19, 2021
And now, even the reports about the Tesla fire have been thrown into question–by the man whose team extinguished the blaze no less. In a statement to the Houston Chronicle, Palmer Buck, fire chief for The Woodlands Township Fire Department, noted that contrary to some reports in the media, the Tesla Model S fire did not burn out of control for four hours.
Interestingly enough, Buck remarked that his team actually managed to put down the fire within two to three minutes, which was enough for authorities to see that there were occupants in the vehicle. After these first two to three minutes, it was only a matter of keeping the batteries as cool as possible by pouring small amounts of water into the damaged battery pack. Buck described the fire department’s strategy in the following statement.
“With respect to the fire fight, unfortunately, those rumors grew way out of control. It did not take us four hours to put out the blaze. Our guys got there and put down the fire within two to three minutes, enough to see the vehicle had occupants. After that, it was simply cooling the car as the batteries continued to have a chain reaction due to damage.
“We could not tear it apart or move it around to get ‘final extinguishment’ because the fact that we had two bodies in there and it was then an investigation-slash-crime scene. We had to keep it cool, were on scene for four hours, but we were simply pouring a little bit of water on it. It was not because flames were coming out. It was a reaction in the battery pan. It was not an active fire,” Buck said.
As for the rumors that the fire department had to call a Tesla hotline for tips on how to handle a battery fire, the Fire Chief stated that these reports were untrue. “We did not (call Tesla), and I do not know where (that rumor) came from. There is a chance someone else did, maybe the Harris County Fire Marshal, but we did not call (Tesla). Tesla has an emergency manual for first responders,” Buck said. He also noted that he is not aware of Tesla having a hotline for tips on how to control a battery fire.
Buck also provided some new details about the Model S crash and how the fire department was involved. According to the fire chief, the first calls about the incident did not involve reports about a car at all. Instead, initial reports were about a fire in the woods. And while the Model S fire was notable when the firefighters arrived, it only took minutes to control the blaze from the vehicle.
“The first calls that came in were a fire in the woods. Then we got at 9:30 p.m. where we got the first call when someone said, ‘I see a car in a tree, and it is on fire. They reported a car hit a tree, and it had exploded… That is when we added extra units (to the response). There is a big lake, and (the accident) was just to the left of the lake, closer to the exiting part of the street, not the end of the cul de sac. It was at an undeveloped lot.
“(The Tesla) was heavily involved in flames. When the fire was put out, it was noticed there were two bodies (inside), and they were deceased. They continued extinguishment of the woods around (the car), putting out the trees and pine needles and what have you. I was there probably five to 10 minutes after that and at that point, every once in a while, the (battery) reaction would flame and it was mainly keeping water pouring on the battery,” Buck explained, adding that this was a process recommended by Tesla in cases of burning batteries.
While a number of the initial reports about the tragic Tesla crash this weekend have been debunked by Elon Musk and now, the fire chief for The Woodlands Township Fire Department, the incident continues to attract some degree of drama. As per recent reports, Harris County Pct. 4 Constable Mark Herman has stated that investigators would be serving a search warrant on Tesla to gain all data from the ill-fated Model S. Federal regulators from the NHTSA and NTSB have also launched an investigation into the crash.
Don’t hesitate to contact us for news tips. Just send a message to tips@teslarati.com to give us a heads up.
Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.
Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.
This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.
🚨 Tesla is using different light bar colors to help riders understand which vehicle is theirs
Pretty cool strategy pic.twitter.com/eGMpEMeRpc
— TESLARATI (@Teslarati) August 27, 2026
Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.
Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.
Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.
Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.
Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.
Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.
After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.
By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.
Tesla revamps in-house vinyl wrap service with better pricing
It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.
However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:
Tesla has made a LOT of changes to its online shop recently — price increases, price cuts, new options, and several products being removed entirely.
Some of the biggest increases are wheel covers. 👀
📈 PRICE INCREASES
• 2017-2023 | Model 3 Aero Wheel Cover — Style: Refresh…— Phoenix Self-Driving 🐦🔥 (@PhoenixFSD) August 25, 2026
Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.
However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.
Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.
Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.
TESLARATI Premium Membership
$19.99 USDNews
Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event
Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.
Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.
While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.
Robotaxi now runs 6am to 10pm, 7 days/week
Unsupervised fleet is a lot bigger
Also, upgraded intelligence in vehicle distribution & routing means you wait less pic.twitter.com/UFZ4bqg2dZ
— Tesla Robotaxi (@robotaxi) August 26, 2026
Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.
Thank you so much @Tesla for inviting us to the Cybercab launch in Austin! 🤠 pic.twitter.com/F1rAR8zd5O
— TESLARATI (@Teslarati) August 22, 2026
Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.
Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.
Tesla Cybercab uses a unique strategy for picking up the right rider
Tesla ends in-house wrap service that always seemed like a short-term program
