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Tesla battles new brake failure claim in China, owner admits story is fabricated

Credit: Tesla

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Tesla’s battle with the FUD (fear, uncertainty, doubt) campaign in China continues after a Model X owner claims the brakes on his all-electric SUV are faulty. The man was caught admitting that the story is fabricated, telling local media that “I know my car has nothing wrong with it.”

Over the past several months, Tesla has been sparring with owners in China who appear to be a part of an effort to derail the company’s momentum in the country. It all started a couple of months ago at the Shanghai Auto Show when a woman invaded Tesla’s booth at the event by jumping on top of a Model 3 and claiming that her brakes had failed during a drive with her father. The drive ended in an accident, and she blames it on Tesla’s “faulty brakes.”

She was sentenced to serve a few days in jail and has made every attempt to make her case as public as possible. She has gone as far as spraypainting the car as it sat outside of a Tesla showroom in China and has also denied any attempt that Tesla has made to resolve the issue. The automaker published a lengthy statement in May, indicating that it had offered to pay for a third-party company to assess the potential of a brake issue while paying for the study. She denied this and also said that data released by the automaker, which proved that the owner’s father, who was driving the vehicle at the time, traveled at excessive speeds during the journey and also had utilized the brakes successfully many times in the moments leading up to the accident, could have been fabricated or tampered with by Tesla.

The Tesla Model Y is leading China’s electric SUV segment by a wide margin

This hasn’t been the only instance, and those who have decided to turn against the automaker have made it abundantly clear that there will be more attempts in the future to claim that Tesla’s vehicles are faulty and dangerous.

Model X Owner claims faulty brakes, Tesla responds

Now, a Model X owner in China named Mr. Wen is claiming that his vehicle has faulty brakes and is demanding that Tesla provide him with a newly refreshed Model X.

According to a statement on Tesla’s Weibo page, Wen suffered an accident in his vehicle, and Tesla reached out to him to figure out the issue. “At present, the initial remote diagnosis of the cause of the vehicle alarm is the right front wheel speed sensor, and the vehicle used by Mr. Wen at the time of failure…may be due to contamination of the wheel speed sensor or damage to the sensor line,” Tesla said (via @Ray4Tesla). “Mr. Wen’s vehicle has traveled more than 175,000 kilometers, which has exceeded the vehicle warranty.”

Tesla then suggested that the vehicle be towed to a Service Center in China so that it could be examined to determine the reason for failure and fixed properly. However, Wen has continued to drive the car over 800 kilometers, Tesla says, and has gone as far as claiming on the internet “that the vehicle has failed and it was dangerous.”

Tesla says it hopes that Mr. Wen will allow the company to conduct inspections and repair the car so it can be used normally as soon as possible.

Mr. Wen admits to media that “I know my car has nothing wrong with it”

According to Tesla, the blog Teslabot broke a recording of Mr. Wen admitting that the car has no issues. In a series of statements, he said, “I know my car has nothing wrong with it,” and “The coil is aging, or it is worn during the car wash. This is suspected to be the problem, my car will not have any major problems.”

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Wen said that he didn’t have money to find media exposure and that “If you don’t make trouble, you can defend your rights normally, our police station will not participate.”

According to the post on Weibo, the media outlet Henan Guan Lei TV has deleted all of the reports of Tesla vehicle issues in China.

Unfortunately, this is not the first time that those who have claimed that Tesla’s vehicles have issues have admitted that their story was fabricated. It’s actually happened on several occasions, with many of the perpetrators admitting that their issues were made up for media attention.

Tesla has also battled falsified and non-verified reports of lackluster sales figures. Most recently, a claim that indicated Tesla’s registrations in China in May had reduced by 50% was shrugged off by the Secretary General of the Chinese Passenger Car Association.

What do you think? Let us know in the comments below, or be sure to email me at joey@teslarati.com or on Twitter @KlenderJoey.

Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla Cybercab uses a unique strategy for picking up the right rider

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Credit: ARTSIMAGE | X

Tesla Cybercab is using a unique strategy for picking up the correct rider, which is a crucial part of ride-hailing to ensure people end up in the right place and are charged the correct price.

Cybercab will utilize an RGB strip in its front light bar that will illuminate in a variety of different colors to mark itself.

This identifying mark will also appear in the Robotaxi app, giving riders in the same location a notable distinction in an effort to avoid any confusion regarding who should get in each vehicle.

Other ride-hailing services use similar strategies: Lyft and Uber rides are recognizable through driver identity, vehicle type and color, as well as license plate. Waymo will display the rider’s initials on top of the vehicle, letting them know that the specific vehicle for them has arrived.

Tesla’s strategy is unique and interesting, but there are some flaws. Cybercab’s main purpose is aimed toward being an autonomous ride for all, including those who have disabilities like being blind or even color blind.

Tesla will likely have something in the pipeline for those who cannot see colors or have limited vision. There will definitely be multiple ways to identify which vehicle is the one that “you” specifically ordered.

Cybercab is set to start giving public rides next Thursday, September 3, in Austin, as it announced a dedicated event last week and invited many members of the Tesla community.

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Tesla will launch Cybercab on September 3

Additionally, members of the public will be invited as well. Tesla has been offering employee rides in Cybercab for nearly two months.

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Tesla ends in-house wrap service that always seemed like a short-term program

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Credit: Tesla

Tesla has said goodbye to one customization option for its vehicles: the wrap service it launched several years ago.

After launching an in-house wrap service in August 2020 for the first time in China. In the U.S., it launched in October 2023. Tesla continued to expand the program and adjust it with better pricing and fewer options for the Cybertruck.

By December 2023, it was giving owners of the Model 3, Model Y, and the Cybertruck the opportunity to give their vehicle a fresh look with a vinyl wrap.

Tesla revamps in-house vinyl wrap service with better pricing

It was only available in five locations: Costa Mesa, Oceanside, Santa Clara, West Covina, all in California, and Seattle, Washington.

However, Tesla made some big adjustments to its shop, and the wrap service is officially gone:

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Wraps are very popular across the Tesla lineup, especially since the company offers relatively few colors. Many choose to wrap their Teslas with interesting colors, patterns, or even finishes, turning their cars from glossy to satin or matte.

However, Tesla’s wrap service was so limited geographically that it never really had a chance to get off the ground or compete with local shops. Every area in the United States is now overflowing with detailing shops, mobile detailers, and other automotive specialists, many of whom perform wrap services.

Tesla’s service was confined to the Pacific time zone and only spanned across two states. It was never going to be something Tesla was a major competitor in, nor was it going to disrupt the wrapping industry. Now that the program has ended, it seems pretty ideal to believe it was always going to be a short-term thing.

Along with the wrap service, Tesla removed several other products, but nothing too crazy. The Model 3 Door Pocket and Cupholder Liners, the Model S 19″ Magnetite Wheel and Winter Tire Package, Model X/Y Ski/Snowboard Carrier for Hitch Rack, Tesla’s Electric Summer Party Tee, and the Electric Summer Tee were the other items the company totally eliminated from its online shop.

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Tesla Robotaxi fleet gets a brain upgrade ahead of Cybercab launch event

Tesla’s Robotaxi service now runs longer hours nationwide as its unsupervised fleet quietly grows larger.

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Tesla’s Robotaxi service just got easier to catch, with the company’s official Robotaxi account noting that rides are now available from 6 a.m. to 10 p.m., seven days a week, across its operating footprint. The account also said its unsupervised fleet is “a lot bigger” than before, though without specifics. The bigger change is what Tesla says upgraded intelligence in vehicle distribution and routing is what’s actually cutting wait times, not a new Full Self-Driving version.

While Tesla did not name the team behind the upgrade, the language points to its AI and fleet software group rather than the driving stack itself. Vehicle distribution and routing in Robotaxi has functioned mostly as a dispatch problem with the software deciding which idle car goes to which rider, and how far it has to travel to get there. “Upgraded intelligence” suggests a smarter version of that dispatch logic, likely using demand forecasting to position idle cars near where riders are about to request them rather than reacting once a request comes in. Tesla’s AI division has built similar prediction systems for other parts of the business, including the neural networks that power FSD itself, so applying that same approach to fleet logistics would be a natural extension rather than a new discipline for the team.

Tesla is also about a week away from a separate robotaxi milestone. The company plans to launch Cybercab, its purpose built two seat robotaxi with no steering wheel or pedals, in Austin on September 3. Cybercab has been giving employees rides on public and private roads for weeks, and the September event is expected to fold those vehicles into the existing Robotaxi fleet within days of the launch.


Austin previously ran Robotaxi from 6 a.m. to 2 a.m. as of last September, a schedule set before the service expanded into Dallas, Houston, Miami, Tampa, Orlando and the Bay Area. Wednesday’s post did not specify whether that extended overnight window still applies in Austin specifically or whether 6 a.m. to 10 p.m. is now the standard across every market. Tesla’s post, visible on its official Robotaxi account, framed the change simply as fewer riders waiting around for a car.

Whether the wider hours hold once Cybercab enters the fleet next week is the next thing worth watching. Tesla has tended to expand Robotaxi in increments, first geofence, then hours, then fleet size, and each step so far has arrived without much advance notice.

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