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Tesla battles new brake failure claim in China, owner admits story is fabricated

Credit: Tesla

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Tesla’s battle with the FUD (fear, uncertainty, doubt) campaign in China continues after a Model X owner claims the brakes on his all-electric SUV are faulty. The man was caught admitting that the story is fabricated, telling local media that “I know my car has nothing wrong with it.”

Over the past several months, Tesla has been sparring with owners in China who appear to be a part of an effort to derail the company’s momentum in the country. It all started a couple of months ago at the Shanghai Auto Show when a woman invaded Tesla’s booth at the event by jumping on top of a Model 3 and claiming that her brakes had failed during a drive with her father. The drive ended in an accident, and she blames it on Tesla’s “faulty brakes.”

She was sentenced to serve a few days in jail and has made every attempt to make her case as public as possible. She has gone as far as spraypainting the car as it sat outside of a Tesla showroom in China and has also denied any attempt that Tesla has made to resolve the issue. The automaker published a lengthy statement in May, indicating that it had offered to pay for a third-party company to assess the potential of a brake issue while paying for the study. She denied this and also said that data released by the automaker, which proved that the owner’s father, who was driving the vehicle at the time, traveled at excessive speeds during the journey and also had utilized the brakes successfully many times in the moments leading up to the accident, could have been fabricated or tampered with by Tesla.

The Tesla Model Y is leading China’s electric SUV segment by a wide margin

This hasn’t been the only instance, and those who have decided to turn against the automaker have made it abundantly clear that there will be more attempts in the future to claim that Tesla’s vehicles are faulty and dangerous.

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Model X Owner claims faulty brakes, Tesla responds

Now, a Model X owner in China named Mr. Wen is claiming that his vehicle has faulty brakes and is demanding that Tesla provide him with a newly refreshed Model X.

According to a statement on Tesla’s Weibo page, Wen suffered an accident in his vehicle, and Tesla reached out to him to figure out the issue. “At present, the initial remote diagnosis of the cause of the vehicle alarm is the right front wheel speed sensor, and the vehicle used by Mr. Wen at the time of failure…may be due to contamination of the wheel speed sensor or damage to the sensor line,” Tesla said (via @Ray4Tesla). “Mr. Wen’s vehicle has traveled more than 175,000 kilometers, which has exceeded the vehicle warranty.”

Tesla then suggested that the vehicle be towed to a Service Center in China so that it could be examined to determine the reason for failure and fixed properly. However, Wen has continued to drive the car over 800 kilometers, Tesla says, and has gone as far as claiming on the internet “that the vehicle has failed and it was dangerous.”

Tesla says it hopes that Mr. Wen will allow the company to conduct inspections and repair the car so it can be used normally as soon as possible.

Mr. Wen admits to media that “I know my car has nothing wrong with it”

According to Tesla, the blog Teslabot broke a recording of Mr. Wen admitting that the car has no issues. In a series of statements, he said, “I know my car has nothing wrong with it,” and “The coil is aging, or it is worn during the car wash. This is suspected to be the problem, my car will not have any major problems.”

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Wen said that he didn’t have money to find media exposure and that “If you don’t make trouble, you can defend your rights normally, our police station will not participate.”

According to the post on Weibo, the media outlet Henan Guan Lei TV has deleted all of the reports of Tesla vehicle issues in China.

Unfortunately, this is not the first time that those who have claimed that Tesla’s vehicles have issues have admitted that their story was fabricated. It’s actually happened on several occasions, with many of the perpetrators admitting that their issues were made up for media attention.

Tesla has also battled falsified and non-verified reports of lackluster sales figures. Most recently, a claim that indicated Tesla’s registrations in China in May had reduced by 50% was shrugged off by the Secretary General of the Chinese Passenger Car Association.

What do you think? Let us know in the comments below, or be sure to email me at joey@teslarati.com or on Twitter @KlenderJoey.

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Joey has been a journalist covering electric mobility at TESLARATI since August 2019. In his spare time, Joey is playing golf, watching MMA, or cheering on any of his favorite sports teams, including the Baltimore Ravens and Orioles, Miami Heat, Washington Capitals, and Penn State Nittany Lions. You can get in touch with joey at joey@teslarati.com. He is also on X @KlenderJoey. If you're looking for great Tesla accessories, check out shop.teslarati.com

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Tesla launches its new branded Supercharger for Business with first active station

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Credit: Tesla

Tesla has officially launched its first branded Supercharger just months after initiating a new program that allows third-party companies to brand their own charging piles.

The site opened in Land O’ Lakes, Florida, and features eight V4 Supercharging stalls offering up to 325 kW of charging speed. It appears it was purchased by a company called Suncoast Credit Union. This particular branch is located Northeast of Tampa, which is on the Gulf of Mexico.

It features graphics of Florida animals, like alligators:

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Tesla launched this program back in September, and it basically was a way to expand its Supercharger presence and also allow companies to pay for the infrastructure. Tesla maintains it. When it announced the “Supercharger for Business,” it said:

“Purchase and install Superchargers at your business. Superchargers are compatible with all electric vehicles, bringing EV drivers to your business by offering convenient, reliable charging.”

The program does a few things. Initially, it expands EV charging infrastructure and makes charging solutions more readily available for drivers. It can also attract people to those businesses specifically.

Tesla launches new Supercharger program that business owners will love

The chargers can also be branded with any logo that the business chooses, which makes them more personalized and also acts as an advertisement.

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The best part is that the customers do not have to maintain anything about the Supercharger. Tesla still takes care of it and resolves any issues:

“We treat your site like we treat our sites. By providing you with a full-service package that includes network operations, preventative maintenance, and driver support, we’re able to guarantee 97% uptime–the highest in the industry.”

It appears the Superchargers will also appear within the in-car nav during routing, so they’ll be publicly available to anyone who needs to use them. They are still available to all EVs that have worked with Tesla to utilize its infrastructure, and they are not restricted to people who are only visiting the business.

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Tesla reveals its Cybertruck light bar installation fix

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u/Kruzat, see page for license, via Wikimedia Commons

Tesla has revealed its Cybertruck light bar installation fix after a recall exposed a serious issue with the accessory.

Tesla and the National Highway Traffic Safety Administration (NHTSA) initiated a recall of 6,197 Cybertrucks back in October to resolve an issue with the Cybertruck light bar accessory. It was an issue with the adhesive that was provided by a Romanian company called Hella Romania S.R.L.

Tesla recalls 6,197 Cybertrucks for light bar adhesive issue

The issue was with the primer quality, as the recall report from the NHTSA had stated the light bar had “inadvertently attached to the windshield using the incorrect surface primer.”

Instead of trying to adhere the light bar to the Cybertruck with an adhesive, Tesla is now going to attach it with a bracketing system, which will physically mount it to the vehicle instead of relying on adhesive strips or glue.

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Tesla outlines this in its new Service Bulletin, labeled SB-25-90-001, (spotted by Not a Tesla App) where it shows the light bar will be remounted more securely:

The entire process will take a few hours, but it can be completed by the Mobile Service techs, so if you have a Cybertruck that needs a light bar adjustment, it can be done without taking the vehicle to the Service Center for repair.

However, the repair will only happen if there is no delamination or damage present; then Tesla could “retrofit the service-installed optional off-road light bar accessory with a positive mechanical attachment.”

The company said it would repair the light bar at no charge to customers. The light bar issue was one that did not result in any accidents or injuries, according to the NHTSA’s report.

This was the third recall on Cybertruck this year, as one was highlighted in March for exterior trim panels detaching during operation. Another had to do with front parking lights being too bright, which was fixed with an Over-the-Air update last month.

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Tesla is already expanding its Rental program aggressively

The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

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Credit: Grok

Tesla is looking to expand its Rental Program aggressively, just weeks after the program was first spotted on its Careers website.

Earlier this month, we reported on Tesla’s intention to launch a crazy new Rental program with cheap daily rates, which would give people in various locations the opportunity to borrow a vehicle in the company’s lineup with some outrageous perks.

Along with the cheap rates that start at about $60 per day, Tesla also provides free Full Self-Driving operation and free Supercharging for the duration of the rental. There are also no limits on mileage or charging, but the terms do not allow the renter to leave the state from which they are renting.

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The program has already launched in a handful of locations, specifically, it has been confined to California for now. However, it does not seem like Tesla has any interest in keeping it restricted to the Golden State.

Job postings from Tesla now show it is planning to launch the Rental program in at least three new states: Texas, Tennessee, and Massachusetts.

The jobs specifically are listed as a Rental Readiness Specialist, which lists the following job description:

“The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, vehicle readiness, rental invoicing, and customer hand-off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.”

It also says that those who take the position will have to charge and clean the cars, work with clients on scheduling pickups and drop-offs, and prepare the paperwork necessary to initiate the rental.

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The establishment of a Rental program is big for Tesla because it not only gives people the opportunity to experience the vehicles, but it is also a new way to rent a car.

Just as the Tesla purchasing process is more streamlined and more efficient than the traditional car-buying experience, it seems this could be less painful and a new way to borrow a car for a trip instead of using your own.

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