Connect with us

News

Nissan Leaf owner looks to buy Tesla Model 3 after battery invoice nightmare

(Credit: Phillip Carlson, Tesla)

Published

on

A longtime Nissan Leaf owner and electric car enthusiast from Australia is looking to purchase a Tesla Model 3 for his next vehicle, following an unpleasant experience surrounding his present EV and a painfully large invoice for a battery replacement. 

Canberra engineer Phillip Carlson has been a supporter of electric cars for a long time. This is why in August 2012, he took delivery of a first-generation 24 kWh Nissan Leaf, which he purchased for AU$53,500 (around $35,800). He enjoyed the vehicle and its electric propulsion, though he noticed that he was not getting the range advertised by the Japanese carmaker. Such was expected during winters, but even with regular use, it proved difficult to hit the vehicle’s rated 135 km (84 miles) of range. 

Carlson submitted a series of complaints about his vehicle to his dealership over the Leaf’s warranty period, though he was periodically informed that there was nothing wrong with his car. Still, the range issues remained. By 2017, five years after the vehicle was bought, the Leaf was struggling to reach 60 km (37 miles) per charge. The EV enthusiast persisted in his complaints, and earlier this year, it appeared that the dealership finally looked into the issue seriously. “That was the first time they bothered looking at it after I complained so much,” he said in a statement to The Daily Mail Australia. 

As it turned out, Carlson’s Leaf actually needed a battery replacement. The Nissan dealership then opted to address the issue, but for a very hefty price. The electric car advocate received an invoice for AU$33,385 (around $22,300) for a full battery replacement for his 7-year-old Leaf. The charge was quite cruel, especially since a 24 kWh first-generation Leaf could be acquired for just about AU$12,000 (around $8,000) in the second-hand Australian auto market. 

In a statement to the Australian publication, a Nissan spokesperson stated that it is currently working with the Leaf owner to resolve his vehicle’s issues. As for Carlson, he believes that he should not be charged since his Leaf’s problems were not his fault. The EV enthusiast argued that much of his vehicle’s battery issues were due to Nissan’s design, which lacks ample cooling systems. 

Yet, despite his unpleasant experience with his Leaf, Carlson stated that he has no intention of buying a non-electric vehicle. The engineer noted that his next car will definitely be all-electric — it just won’t be a Leaf. Instead, he is looking to purchase a Tesla Model 3, which has more range and has ample cooling for its hefty battery pack. Carlson is also more optimistic about Tesla as the company has extensive experience with electric cars and how they are evaluated and handled. 

Advertisement
-

“Given my time again I’d prefer to hold off buying the Nissan and buy the new Tesla Model 3. Much better range, better support and built by a company that seems to actually care about customers and design their batteries to be (liquid)-cooled. That was the biggest problem with Nissan, even the new model Nissan Leaf still doesn’t water cool the battery,” Carlson said.

Nissan’s treatment of his vehicle’s issues might have been a nightmare, but ultimately, Carlson still considers the small, humble Leaf as a “fantastic” car. “Even as terrible as Nissan has treated me, the Nissan Leaf is still a fantastic car; it’s just that I can’t drive it very far anymore. Just to be clear, I am still a fan of electric vehicles but Nissan has done a terrible thing here,” he said.

H/T Glen Keating.

Simon is an experienced automotive reporter with a passion for electric cars and clean energy. Fascinated by the world envisioned by Elon Musk, he hopes to make it to Mars (at least as a tourist) someday. For stories or tips--or even to just say a simple hello--send a message to his email, simon@teslarati.com or his handle on X, @ResidentSponge.

Advertisement
Comments

Lifestyle

Tesla’s mirrorless Cybercab will give riders a visibility upgrade

Tesla engineer confirms Cybercab update letting riders pull up rear and repeater cameras on demand.

Published

on

By

Tesla Cybercab camera visibility for passengers (Credit: Dan Burkland via X)
Tesla Cybercab camera visibility for passengers (Credit: Dan Burkland via X)

Tesla is working on a Cybercab update that would let passengers pull up the vehicle’s rear and side cameras on demand, and the request came straight from a rider.

The exchange played out on X late Friday. Cybercab rider Dan Burkland shared photos of the two-seater’s cabin screen after an evening ride, praised the UI team’s work, and left one request: let riders open the rear and repeater cameras whenever they want, “especially for peace of mind.” Tesla UI software engineer Evan (@CarCoder) answered with two words: “In development.”

The idea fits a pattern Teslarati has tracked since public rides began. Days after paid Cybercab service opened in Austin, Tesla sent riders a survey that asked them to rate the touchscreen, the app and the cabin, and to pick the features they wanted most. We reported on that survey in September, and a camera view is the kind of small software change Tesla can push quickly if riders keep asking.

It also speaks to something unique about the vehicle. With no steering wheel, no pedals and no driver, passengers have no mirror to check and no way to see behind them. The hardware is clearly built for camera awareness, from the repeater cameras to the rear camera. Letting a passenger look through those same cameras would give a nervous first time rider a way to confirm what is around the car.

The timing matters because the fleet is growing fast. Tesla’s Robotaxi account said on Saturday that more than 300 Cybercabs are now serving Austin, an eightfold increase in 30 days, and Tesla AI chief Ashok Elluswamy named Dallas as the next city. More cars and more cities mean more people riding in a driverless vehicle for the first time, which is exactly when small trust features carry weight.

For now, the feature is confirmed only as in development. If Tesla follows its usual pattern with Cybercab software, riders could see it appear in a point release without any announcement, and Teslarati will watch for it.

Continue Reading

News

Tesla’s Cybercab fleet jumped 8x in a month, with Dallas up next

Tesla confirms its first official Cybercab fleet number as Austin scales fast and Dallas looms.

Published

on

By

Tesla says more than 300 Cybercabs are now serving Austin, the first time the company has put an official number on its active Cybercab fleet. The figure came from the Robotaxi account on X on Saturday, which wrote that one month after launch the service had “scaled to 300+ Cybercabs serving Austin – an 8x increase in 30 days.”

Ashok Elluswamy, Tesla’s head of AI software, quoted the post with a line that carried the bigger news. “Two years since the 10/10 Cybercab WeRobot event, the cabs are everywhere in Austin now. Dallas soon,” he wrote. It is the first time Tesla has named the next city for public Cybercab rides.

Tesla opened Cybercab rides to the public in Austin on September 4, as Teslarati reported, a day after an invite only launch event. The ramp since then has been steep. Our September 28 report had the fleet at well over 100 units after availability jumped from 58 to 125 in a single week. On Thursday, Tesla added 150 Cybercabs to the Texas automated vehicle registry, lifting its registered count to 319 from 169. The first seven appeared on the registry on August 31.

RobotaxiTracker, a community site that counts vehicles from sightings and state records, listed 275 vehicles in unsupervised service in Austin on Saturday, 105 of them Cybercabs, which is well below Tesla’s figure. Tracker counts can lag official numbers, though Sawyer Merritt noted that Cybercab wait times in Austin stayed short on Saturday evening even with more than 2,000 fans in town for X Takeover.

Regulators are watching the rollout. NHTSA opened an audit query into Tesla’s certification that the Cybercab meets federal safety standards, and sworn answers are due October 30. Tesla reports third quarter earnings on October 21, which gives the company a natural venue to define its fleet numbers and put a date on Dallas.

Continue Reading

Elon Musk

Elon Musk roasts India’s billionaire Mukesh Ambani as Starlink fight heats up

Elon Musk sarcastically calls Mukesh Ambani ‘Prime Minister’ as the Starlink India standoff escalates again.

Published

on

By

Elon Musk escalated his public fight over Starlink’s launch in India on Friday, addressing Reliance chairman Mukesh Ambani as “Prime Minister Ambani” in a sarcastic post on X. “Please accept my humble apologies for not realizing that you are the real boss of India,” Musk wrote, before accusing Ambani of “monopolistic exploitation” and asking whether he would “consider allowing Starlink to compete.” In follow up posts, he said Starlink has proven essential during natural disasters and would help parts of India with no internet access.

The post came two days into a fight that Musk sparked up on Wednesday, when he said Starlink was “being blocked by certain oligarchs in order to maintain their monopolistic chokehold on the Indian people.” He called it “a crime against the people of India” and left the names out, adding only, “You can guess who they are.” Jio and Airtel together hold more than 80% of India’s telecom market. On Thursday, Musk asked whether Ambani is “the real boss of India” and said Starlink has spent five years complying with “every single law and requirement” of the Indian government.

India’s government has pushed back each time. The Ministry of Communications called the suggestion that its framework is unfair or discriminatory “baseless and misconceived.” Communications Minister Jyotiraditya Scindia said Friday that three companies hold satcom licenses: Starlink, Jio Satellite Communications, and Bharti backed Eutelsat OneWeb. Amazon’s Kuiper, now Amazon Leo, is still going through the process. None can launch until regulators finalize satellite spectrum pricing and the Home Ministry signs off on each company’s security compliance. Scindia said the telecom regulator and the Department of Telecommunications are close to a decision on pricing, The Hindu reported. Bharti chairman Sunil Mittal also said OneWeb is still waiting on approvals.

Starlink received its operator license in 2025 after a three year wait, and the space regulator IN-SPACe granted what industry executives called the last approval needed in July. The holdup since then centers on security, particularly concern that foreign operators could bypass Indian gateways.

Musk and Ambani have been on opposite sides of this before. In late 2024, Ambani argued for auctioning satellite spectrum, which Musk criticized as out of step with the rest of the world, and India chose administrative allocation instead. By March 2025, the two sides had signed a deal to sell Starlink devices in Reliance stores, and Starlink secured its telecom license that June. That partner is now also a competitor. Jio is reportedly weighing a constellation of 1,600 to 1,650 satellites costing an estimated $10 billion to $15 billion, while Akash Ambani has told shareholders Jio plans to lease capacity from global providers to move quickly.

Continue Reading