Tesla was found to be one of the most unreliable brands in America, according to Consumer Reports’ annual reliability report.
Consumer Reports‘ annual reliability rankings have been released, and with data from 24 brands and over 300,000 vehicles, Tesla fell near the bottom (19/24) along with Mercedes-Benz, Jeep, Volkswagen, GMC, and Chevrolet. Electric vehicles overall also placed poorly, being the second least reliable category of vehicles. Hybrids/plugin hybrids, especially those from Toyota, were found to be the most reliable.
Before diving deeper into the rankings, it is crucial to understand how Consumer Reports creates its yearly reliability rankings in the first place. This year, the company surveyed over 300,000 vehicles (sold between 2000-2022), and over the past year, owners were asked to report issues they had with their vehicles. Issues were categorized into 17 categories; engine issues, transmission issues, interior electronics issues, etc. From this accumulation of data, Consumer Reports then gives each brand a grade out of 100 regarding their overall reliability.
Consumer Reports also stipulates that they will only rank brands that they have “sufficient survey data for two or more models.” Hence the absence of brands such as Rivian, Alfa Romeo, and Lucid.
Tesla scored a reliability score of 40/100, while electric vehicles overall scored 36/100. It isn’t all bad news for Tesla; its score matches the average for domestic automakers, the company was able to improve its ranking by four places compared to last year, and none of its vehicles made it to the list of 10 least reliable vehicles in America. A list that notably included the popular Hyundai Kona EV scoring 5/100.
Conversely, hybrid and PHEV vehicles crushed the competition with an average score of 78/100. And unsurprisingly, the brand with the most extensive representation within that segment, Toyota, achieved the number 1 spot with an overall reliability score of 72/100. Toyota was joined by Lexus, BMW, Mazda, and Honda in the top 5 (descending order).
Consumer Reports’ results lead to one central question, what influenced Tesla (and electric vehicles generally) in scoring so low compared to the competition? This question becomes especially confounding when the prevailing narrative is that “electric vehicles are generally more reliable than their gas counterparts.”
Consumer Reports’ analysis only addresses this question once, noting that “As more EVs hit the marketplace and automakers build each model in greater numbers, we are seeing that some of them have problems with the battery packs, charging systems, and the motors in their drive systems. Owners of the Chevrolet Bolt, Ford Mustang Mach-E, Hyundai Kona Electric, and Volkswagen ID.4 all reported some of these issues.”
Another couple of issues that may be plaguing Tesla include build quality and software problems. Tesla has notoriously had quality control issues, which will certainly not aid its reliability score. At the same time, as Tesla attempts to offer the bleeding edge of software innovation, they undoubtedly encounter more software issues than have been typically seen in the automotive space. And while these problems are typically fixed through updates and technical support quickly, they could easily contribute to Tesla’s poor performance.
Looking to the future, it is clear that Tesla needs to continue to dedicate itself to improving QC and general reliability. It is easy to say, “Tesla needs to increase production,” but consumers will pay the price if this production expansion comes at the cost of reliability.
What do you think of the article? Do you have any comments, questions, or concerns? Shoot me an email at william@teslarati.com. You can also reach me on Twitter @WilliamWritin. If you have news tips, email us at tips@teslarati.com!
Elon Musk
First Look at Tesla’s Robotaxi App: features, design, and more
Tesla is using a Robotaxi section of its normal smartphone application to enable access to driverless vehicles roaming around Austin.

Tesla has officially launched the Robotaxi platform to a limited number of people, giving them the ability to ask for a ride from a driverless Model Y in Austin, Texas. But how do you hail a ride?
Through the Tesla Robotaxi app, which officially launched on June 22 as the company initiated the first rides for non-employees, people can request rides from driverless cars that are traveling around Austin. Teslarati gained access to the app as we are members of the Early Access Rider program.
There are only a very limited number of vehicles operating within the fleet currently, as Tesla has said the number is between 10 and 20 vehicles.
Tesla is using a Robotaxi section of its iOS smartphone app for the launch, confirming what the company said prior to the program’s maiden voyage: there would not be a separate app for the Robotaxi.
First Look at the Robotaxi App
The Tesla Robotaxi app, similar to the official Tesla App, features a simple interface that should be familiar to anyone who has used a ride-sharing app in the past. Downloading the app brings users to a sign-in page, which features a Tesla Model Y Robotaxi as a header image. Users can then log in or create an account to access the service.

A Clean, Simple UI
Upon logging in, users are presented with a clean user interface that allows them to select a destination and pickup point. Upon booking, users are provided with a real-time update on when their Robotaxi will arrive. Users could also select some settings for their upcoming ride, such as their preferred temperature in the cabin.


Smart Suggestions
If there is one evident thing about Tesla’s Robotaxi App, it is the fact that it is smart and designed to make driverless ride sharing services feel as normal as possible. While waiting for their ride, customers are presented with a number of tips that should help them understand their robotaxi better.
These include tips on how to use the Model Y’s door handles, as well as information about the vehicle’s light signals. The app also includes smart suggestions on destinations that riders can visit using their Robotaxi. These include cafes, restaurants, parks, shopping centers, and other pertinent locations.

Cybercab Theme
Another thing that is evident with the Robotaxi App is its Cybercab-inspired color theme. This is evident from the login page, which already features the golden hues of the dedicated two-seater autonomous car. The golden Cybercab color theme is used to great effect inside the app itself as well.

No Tips, at Least for Now
As observed by Tesla owner-enthusiast @BLKMDL3, Tesla is not accepting anything more than the service’s flat $4.20 rate per ride for now. If customers wish to leave a tip for the service, they would be presented with a page featuring Tesla’s hedgehog mascot saying “Just Kidding.”
Tips will likely be an option in the future, but for this stage of the Robotaxi rollout, it appears that the service really will follow a flat rate system.
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Watch Tesla’s first driverless public Robotaxi rides in Texas
Tesla’s first driverless Robotaxi rides for non-employees are starting with the first drives beginning today.

Tesla has finally launched its Robotaxi platform to members of the public for the first time in Austin, Texas.
The Tesla Robotaxi platform is a driverless ride-hailing service that will enable people to use their cars for passive income as they will ride around, find riders, and drive them to their destinations in exchange for money. For right now, Tesla is using company vehicles, the Model Y specifically, and has opened up rides to a small number of people who are a part of the Early Access Program.
Teslarati is a member of the Early Access Program, as we were invited to Austin for the launch. We have gained access to Tesla’s new Robotaxi app, which lies within the main Tesla iOS app, and we are able to use the Robotaxi fleet during the Early Access Program.
The first rides are already occurring as Tesla launched the platform at around noon local time in Austin on Sunday:
EXCLUSIVE: First Tesla Robotaxi Rides Ever! https://t.co/13ldQtIn07— Herbert Ong (@herbertong) June 22, 2025
EXCLUSIVE: First Tesla Robotaxi Rides Ever! https://t.co/FrQ69b2QKO— Ale𝕏andra Merz 🇺🇲 (@TeslaBoomerMama) June 22, 2025
The video shows that Tesla’s initial Robotaxi rides are being quite cautious. Currently, the Robotaxis can only travel within a geofenced portion of Austin. This area will eventually be expanded.
For the time being, Tesla is keeping a safety rider in the vehicles with occupants, but they do not take up the driver’s seat. Instead, they are sitting in the passenger’s seat. This is simply a safety precaution that Tesla is using to keep Early Access riders safe, although there are ways riders can alert Tesla of any issues.
In the initial communication Tesla sent to members of the Early Access Rider program, the company said the Cabin Camera would be deactivated for the duration of their rides, but can be used if the rider needs support. Additionally, the in-cabin microphone will be deactivated, but can also be used to get in contact with support if there are any issues during the ride.
We have seen a variety of different Robotaxis rolling around Austin for the past several weeks. The company has been testing the vehicles in a very limited way for the time being, and it only has between 15 and 20 Robotaxis in the city for the launch. This number will slowly grow over time.
Elon Musk
Tesla to launch in India in July with vehicles already arriving: report
Tesla is finally making serious moves toward launching in India, with showrooms opening in July, a report claims.

Tesla is finally bringing its business to India, a new report indicates, as the company is already shipping vehicles from China to the market where it has attempted to launch business for several years.
We first heard of Tesla planning to launch in India about a decade ago when CEO Elon Musk and Indian Prime Minister Narendra Modi met in California at the Fremont Factory in 2015.
Over the years, the two have hinted that the automaker would eventually land in India, but issues with import duties have delayed Tesla’s attempts.
Now, there seems to be some serious movement in Tesla’s plans, as it has reportedly shipped the first batch of vehicles from China to India, according to Bloomberg. The outlet says these are Model Y Rear-Wheel-Drive configurations.
Tesla is also planning for other parts of the launch, like preparing for Supercharging, aftermarket parts and merchandise purchasing for vehicle owners and fans, and spare parts from various regions, including the United States, China, and the Netherlands.
The company and the Indian government must have come to some sort of agreement that was catalyzed by Musk and Modi’s meeting in February in the U.S.
It is a long time coming, and it now gives Tesla access to an incredibly vast market in India, where a very small percentage of 2024’s total automotive sales were comprised of electric vehicles.
Another interesting tidbit about the launch is that the vehicles will be coming from Gigafactory Shanghai and not Gigafactory Berlin as previously thought. Reports from other publications, like Reuters, indicated the German production facility was building vehicles for India early last year.
India has a very strict policy that favors domestic manufacturing, which is why the import duties were so high for foreign automakers looking to bring their product into the market. These duties were reduced from 110 percent to just 15 percent, as long as companies aim to invest in India and meet certain investment and sales targets.
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