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DeepSpace: Virgin Galactic and Blue Origin banter about the fine print of suborbital tourism

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Welcome to the sixth edition of our new newsletter, DeepSpace! Each Tuesday, I’ll be taking a deep-dive into the most exciting developments in commercial space, from satellites and rockets to everything in between. If you’d like to receive DeepSpace and all of our newsletters and membership benefits, you can become a member for as little as $3/month here.


Just shy of two months into 2019, the new year has been marked by a distinct focus on human spaceflight. Most of that focus has centered (as it should) on the relatively imminent launch debut of both SpaceX’s Crew Dragon and Boeing’s Starliner, crewed spacecraft designed and built to carry astronauts into orbit for NASA.

However, beyond SpaceX and Boeing, a considerable amount of noise is being made about the labors and relative progress of companies like Blue Origin and Virgin Galactic, both primarily focused on building a suborbital tourism market with their New Shepard and SpaceShipTwo launch vehicles. Coming as no surprise from companies aiming to create a sustainable market for a very expensive consumer product, both products have been dragged through a torturous maze of marketing hype in a process that has not really done the serious endeavor of human spaceflight any favors.

The Shepard and the Ship

  • Virgin Galactic’s launch vehicle provider The Spaceship Company has been working to develop a suborbital platform to launch humans since the early 2000s, incorporated after billionaire Paul Allen funded a group of companies that ultimately won the Ansari X Prize in 2004.
    • The Virgin/TSC approach involves a carrier aircraft (Known as White Knight Two) and a much smaller rocket plane (SpaceShipTwo) that is carried up to ~30,000 feet (9 km) before dropping and igniting its engine.
    • SpaceShipTwo is meant to reach a maximum altitude of around 300,000 feet (~90 km) at a top speed of roughly Mach 3 (1000 m/s, 2200 mph) before gliding back to land on the same runway.
    • In 2014, a combination of bad aeronautical design and pilot error triggered the in-flight failure of the first SpaceShipTwo, killing one of its two pilots. A member of the NTSB board that investigated the failure stated that Scale Composites (one of TSC’s parent companies) “put all their eggs in the basket of the pilots [flying the vehicle] correctly.”
    • In a February 2019 video, Virgin Galactic CEO George Whitesides noted that “many aircraft are moving to being less piloted over time [but] our vehicle really is piloted to space.”
    • SpaceShipTwo most recently launched on February 22nd.
  • Blue Origin has yet to launch an actual human on New Shepard, a small, reusable single-stage rocket designed to loft a separate passenger capsule to approximately 100 km (330,000 ft).
    • New Shepard has conducted ten launches since its 2015 debut, most of which saw the crew capsule and booster approximately reach that nominal 100 km apogee and nine of which concluded with a successful landing of the rocket’s booster.
    • Capable of carrying up to six passengers, the Crew Capsule features a built-in abort motor that has been successfully tested, as well as a parachute system for a relatively soft landing at end-of-mission.

“Spacecraft” and “astronauts”

  • Aside from the generally impressive technology itself and the undeniable challenges and risks of launch humans on fueled rockets, both Blue Origin’s New Shepard and Virgin Galactic’s SpaceShipTwo exist – albeit with different weights – to cater to a new market, suborbital or “space” tourism.
    • While NASA is taking advantage of the opportunities to test small experiments with both vehicles as a partial platform, the real goal of both vehicles is to routinely launch paying customers.
    • While Blue Origin has yet to announce ticket pricing, Virgin Galactic has priced their offering at $250,000 per person. In both cases, the end result will likely be a six-figure sum in return for an experience that should last no more than 10-60 minutes from start to finish, excluding buildup from screening and whatever training is deemed necessary.
    • In other words, short of cases involving charity, tickets on New Shepard and SpaceShipTwo will almost indefinitely be reserved for less than 1% of humanity, those with income around $1M or more per year. This is by no means a bad thing and is, in fact, a proven first or second step in the direction of democratizing exotic or expensive technologies like air travel, computers, and even electric cars (namely Teslas).
  • However, both companies are laser-focused on branding their vehicles as spacecraft and their passengers as astronauts, with Virgin Galactic being the worst offender in this regard.
    • Aside from literally calling its 600+ prospective customers “Future Astronauts”, Virgin Galactic uses every chance it gets to hammer home its claim that SpaceShipTwo is a commercial spacecraft and its pilots true licensed, “wing”-ed astronauts.
    • While passengers are not eligible for official FAA ‘astronauts’ wings’, it appears that Virgin will continue to market its passenger experience as one where customers will get to ‘travel to space’ and more or less become astronauts.
    • Blue Origin describes its commercial offering as a “reusable suborbital rocket system designed to take astronauts and research payloads past the Kármán line – the internationally recognized boundary of space.”
    • Both Blue and Virgin flights offer about ~4 minutes of weighlessness between launch and landing.
  •  

    • For context, Alan Shepard – the US test pilot and namesake of New Shepard – was launched to an altitude of almost 190 km (120 mi) for what was recognized as the first US “spaceflight” and spent something like 5-10 minutes in microgravity and above the Karman Line (100 km).
    • Used as a rough measure for a sort of fixed, arbitrary boundary between “Earth” and “Space”, reasonable arguments have been made in the last few years that the 100 km Karman Line could more accurately be placed around 70-90 km, in which case Virgin Galactic might actually be technically correct when saying that SpaceShipTwo and its passengers are traveling to space.
      • Fewer than 570 humans in all of history have visited space (> 100 km), around 99.5% of which were astronauts that reached orbit. To call pilots of a spaceplane as distinctly suborbital as SpaceShipOne “astronauts” is palatable, particularly given the risks they face as test subjects and test pilots.
      • However, to even hinting that tourists riding New Shepard or SpaceShipTwo to altitudes of ~80-100 kilometers are astronauts would do an immense disservice to those that pushed the limits of technology, risked their lives, or even died in pursuit of orbital spaceflight, the only kind of spaceflight with any significant utility.
    • Much like cruise ship customers are not under the impression that they are coming along to ‘become sailors’, suborbital tourists are not astronauts. That being said, it’s not inaccurate to describe the experience they will have the privilege of being part of as something truly extraordinary, given that they will become one of a very select few humans to have actually launched on a rocket or seen the exaggerated curvature of Earth’s limb against the blackness of space.

    Mission Updates 

    • SpaceX’s first attempted orbital launch of Crew Dragon – a spacecraft designed to transport astronauts to and from the International Space Station – is set to occur as early as 2:49 am EST/07:49 UTC on March 2nd.
      • This is the first truly serious date, thanks to the successful completion of a critical pre-launch review conducted by NASA and SpaceX.
    • The second launch of Falcon Heavy could occur as early as late March
    • Aside from DM-1 and Falcon Heavy Flight 2, it’s unclear what SpaceX mission will happen next, although a West Coast launch (the Radarsat Constellation Mission) is a strong candidate.

    Photos of the Week:

    After successfully sending the world’s first commercial lunar lander on its way to the Moon and placing Indonesian communications satellite PSN-6 in a high-energy Earth orbit, Falcon 9 B1048 completed its third launch and landing and returned to port on February 24th. The booster’s fourth mission, a Crew Dragon in-flight abort test, will likely destroy B1048, making this its last successful recovery. (c. Tom Cross)

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Eric Ralph is Teslarati's senior spaceflight reporter and has been covering the industry in some capacity for almost half a decade, largely spurred in 2016 by a trip to Mexico to watch Elon Musk reveal SpaceX's plans for Mars in person. Aside from spreading interest and excitement about spaceflight far and wide, his primary goal is to cover humanity's ongoing efforts to expand beyond Earth to the Moon, Mars, and elsewhere.

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Tesla to make app change for easier communication following Service

“Looking into it. After a service visit is complete, we close the in-app messaging option after 2 hours. We will change this to 24hours or more.”

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tesla service
Credit: Tesla

Tesla will enhance the ability to communicate through the mobile app with Service after work has been done on your car.

One of the biggest weaknesses of Tesla’s automotive division has been Service, as Service Centers are not necessarily plentiful, and wait times, in some regions of the country, are over a month in duration.

Getting in touch with Service after a car has work done to it is also difficult. Calling showrooms in some regions has proven to be difficult to enable direct communication between the customer and the company.

If something is not resolved properly, Tesla keeps the in-app messaging option active for two hours after the service visit is complete.

However, that doesn’t resolve everything, as some issues may arise again more than two hours later. Then the issue of communication presents itself once again.

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Tesla is going to extend that time frame to a day or more, according to Raj Jegannathan, Tesla’s AI/IT-Infra, Cybersecurity, IT Apps & Vehicle Service VP.

Tesla has made several changes over the past few years to attempt to improve its Service. Recently, for Collision repair, it started offering a $45-per-day loaner program with free FSD, free tolls, and free Supercharging.

It also recently started sharing local and regional leader contact information so customers have the ability to reach out when they have complaints or disagree with warranty claims, changes in estimates, or initial diagnostics.

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Tesla creates clever solution to simplify and improve its Service

However, this is only available at a few showrooms and is currently a pilot program.

These improvements are aimed at resolving communication breakdown, which appears to be a problem that many owners experience.

Tesla is one of the few companies that also operates a fleet of Mobile Repair vehicles, which will perform service at your house or place of business. However, the size of it has gone down by 11 percent year over year.

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Tesla is overhauling its Full Self-Driving subscription for easier access

The subscription model is more accessible to many owners, as it is reasonably priced and offers the option to take a month off from using it if they are interested in saving money.

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Credit: Tesla

Tesla is overhauling its Full Self-Driving subscription and how it markets it to customers after several owners and fans of the company complained about the accessibility of the monthly access to its driver assistance suite.

Tesla Full Self-Driving is the automaker’s semi-autonomous driving suite, which is widely regarded as the most robust and capable on the market today. Owners can purchase the suite outright for $8,000, or they can subscribe to the program for $99 per month, an option it enabled a few years ago.

However, it is not super easy to subscribe to the subscription model, nor is it even recognized on the company’s Online Design Studio. Without some research or prior knowledge, a consumer might not even know they could pay monthly to experience Full Self-Driving.

That is set to change, according to Tesla’s AI/IT Infrastructure, Cybersecurity, IT Apps, and Vehicle Service head Raj Jegannathan, who said the company is planning to change that.

Instead of having customers only have the option to pay outright for the suite, Tesla is now planning to offer the subscription model in its Online Design Studio, making it easier to activate that option:

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It will be the second major change Tesla makes to how it sells Full Self-Driving to customers, the first being videos of real-life operation of FSD in the Design Studio. Previously, the site only showed animations of Full Self-Driving’s capabilities.

Tesla added the videos of FSD handling some tricky situations, as well as general operation of the suite, to the Design Studio in recent weeks.

Tesla makes big change to encourage Full Self-Driving purchases

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The subscription model is more accessible to many owners, as it is reasonably priced and offers the option to take a month off from using it if they are interested in saving money.

Many cannot justify paying for the suite outright, especially as it adds $8,000 to the cost of their car. After they experience its capabilities for themselves, they might.

Both moves appear to be an effort to increase the take rate of Full Self-Driving, particularly as autonomy takes center stage at Tesla.

With the rollout of Robotaxi and some teased capabilities of the upcoming v14 iteration of Full Self-Driving, Tesla is gearing up to continue advancing its self-driving technology.

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Tesla talks Semi ramp, Optimus, Robotaxi rollout, FSD with Wall Street firm

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Credit: Tesla

Tesla (NASDAQ: TSLA) recently talked about a variety of topics with Wall Street firm Piper Sandler, as the firm released a new note on Friday about their meeting with the company’s Investor Relations team.

According to the note from Piper Sandler, Tesla talked in detail about the Semi program, Optimus, and its potential valuation given its capabilities, the rollout of Robotaxi in Austin, and Full Self-Driving progress in the United States.

Tesla Semi Ramp

The Tesla Semi is set to enter mass production in 2026 at a dedicated factory near the company’s Gigafactory in Reno, Nevada.

The Semi has already been in pilot program testing, as Tesla has partnered with a few companies, like Frito-Lay and PepsiCo., to perform regional logistics. It has been met with excellent reviews from drivers, and it has helped give Tesla a good idea of what to expect when it makes its way to more companies in the coming years.

Piper Sandler said that it is evident Tesla is preparing for a “major ramp,” but it is keeping its expectations low:

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“We’ve never expected much from this product, but we’d love to be proven wrong (Tesla is clearly prepping for a major ramp).”

Tesla Optimus and its value internally and externally

Optimus has been working in Tesla factories for some time, but its expectations as a product offering outside of the company internally have major implications.

Its role within Tesla factories, for now, is relatively low, but Optimus is still doing things to assist. By this time next year, Piper Sandler said Optimus should have bigger responsibilities:

“By this time in 2026, Optimus should be moving/staging parts within Tesla’s facilities.”

Outside of Tesla, Optimus could be a major beneficiary for companies as it could be a more affordable way to handle tedious tasks and manual labor. The firm believes that if Optimus can work 18-hour shifts, a cost of $100,000 per unit “would be justified.”

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Tesla Robotaxi Expansion

The big focus of the firm with Robotaxi was Tesla’s expansion of the geofence in Austin this week. It was substantial, bringing the Robotaxi’s total service area to around 170 square miles, up from the roughly 90 square miles that rival Waymo is offering in the city.

Tesla Robotaxi geofence expansion enters Plaid Mode and includes a surprise

Tesla has doubled its geofence three times since its launch in late June, and it also revealed that its fleet of vehicles has expanded by 50 percent. It did not give a solid number of how many vehicles are operating in the fleet.

Tesla Full Self-Driving v14 launch

Tesla’s Full Self-Driving suite is set to have a fresh version, v14, rolled out in either September or October, and there are some pretty high expectations for it.

CEO Elon Musk said:

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“The FSD release in about 6 weeks will be a dramatic gain with a 10X higher parameter count and many other improvements. It’s going through training & testing now. Once we confirm real-world safety of FSD 14, which we think will be amazing, the car will nag you much less.”

There is also some expectation that v14 could be the public release of what Tesla is running in Austin for Robotaxi. The firm confirmed this in their note by stating it “should enable Tesla owners to use software that is on par with Robotaxis in Austin.”

The only real hold up would be regulator skepticism, but Tesla can alleviate this with strong data.

The firm maintained its ‘Overweight’ rating and the $400 price target it holds on the stock.

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